What 466 owners told NHTSA about the 2014 GMC Acadia Limited

WHILE DRIVING AROUND A CORNER ON EITHER SIDE, THE STEERING WHEEL HAS A JERK AND ROUGHNESS TO IT. FLUID CHECKED OUT WITHIN THE OPERATING RANGE. SHORTLY THEREAFTER A LEAK STARTED ON THE RIGHT SIDE NEXT TO THE POWER STEERING PUMP/RACK AND PINION. MILEAGE IS AROUND 43000. HUGE SAFETY CONCERN AFTER READING ABOUT THE STEERING ISSUES THAT OTHERS HAVE HAD.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10888916

I WAS DRIVING ON I-10 FOR AROUND AN HOUR WHEN MY STEERING WHEEL MADE A SLIGHT TURN TO THE RIGHT AND COMPLETELY LOCKED UP. THE ROAD WAS WET SO I DIDN'T WANT TO SLAM ON MY BRAKES. I WAS TRYING AS HARD AS I COULD TO TRY AND TURN THE STEERING WHEEL BUT COULDN'T. I TAPPED THE BRAKES 2 TIMES AND THEN HAD TO SLAM THE BRAKES AS HARD AS I COULD OR I WOULD HAVE HIT OTHER VEHICLES. MY CAR STARTED SPINNING AND THEN CRASHED HEAD INTO THE GUARDRAIL. I HIT THE GUARD RAIL SO HARD IT RIPPED UP THE CONCRETE AND BOUNCED MY VEHICLE BACK INTO THE INTERSTATE. ANOTHER VEHICLE PULLED OVER AND WAS TRYING TO HELP ME GET MY CAR OFF THE INTERSTATE BUT NEITHER OF US COULD GET THE STEERING WHEEL TO TURN. IT WAS STILL LOCKED UP TURNED TO THE RIGHT. MY HUSBAND WAS A FEW VEHICLES BACK AND HE PULLED OVER AND WAS ALSO TRYING TO TURN THE STEERING WHEEL TO GET MY VEHICLE OFF THE INTERSTATE. AFTER YANKING ON THE STEERING WHEEL AND TIRES AS HARD AS HE COULD, IT FINALLY MADE A BIG POP AND THEN THE STEERING WHEEL AND TIRES WERE FREE SO WE COULD TURN THE WHEEL TO GET MY CAR ON SIDE THE ROAD.

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I DISCOVERED I HAD A FLAT TIRE SO I GOT THE JACK FROM THE BACK OF THE ACADIA REMOVED THE SPARE TIRE STARTED JACKING THE CAR UP JUST AS IT REACHED ENOUGH CLEARANCE TO REMOVE THE FLAT TIRE, I REMOVED PUT IT ASIDE, I TURNED AROUND TO GRAB THE SPARE, THE WEIGHT OF THE CAR COLLAPSED THE JACK AND THE FRONT OF THE CAR HIT THE PAVEMENT.

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THE AIR BAG LIGHT WILL CONSTANTLY COME ON AND GO OFF. SOMETIMES IT WILL STAY ON FOR A DAY, WEEK, MONTH. I RECEIVED A LETTER FROM GMC ABOUT THE PROBLEM BUT THEY WILL ONLY FIX THE PROBLEM IF THE VEHICLE IS UNDER 72,000 MILES. I BOUGHT MINE USED AT 82,000. I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY RECALL. WAS TOLD BY TECH, WHEN I CALLED TO SEE HOW MUCH TO FIX, THAT IF THE LIGHT IS ON AND I HAVE A WRECK THE BAGS WON'T DEPLOY. LETTER STATES THAT THE PROBLEM IS THE "PRETENSION WIRE HARNESS CONNECTORS EXPERIENCING INTERMITTENT HIGH RESISTANCE". THIS PROBLEM HAS BEEN HAPPENING EVER SINCE I BOUGHT THE VEHICLE USED IN JULY 2015

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE FAILURE TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

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THE CAR HAS UNPREDICTABLY AND REPEATEDLY GONE INTO A REDUCED ENGINE POWER STATE AND SUBSEQUENT STALL ON AT LEAST 8 OCCASIONS NECESSITATING AN EMERGENCY PULL OVER. THE FAILURE OCCURRED 6 TIMES WHEN SLOWING TO TURN OR APPROACHING A LIGHT/STOP SIGN AND TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH. MESSAGES AT THE TIME OF THE ISSUE HAVE VARIED BUT CONSISTENTLY INDICATE ENGINE ISSUE, REDUCED ENGINE POWER. VARIABLY WE WILL SEE MESSAGES ABOUT STABILIZATION CONTROL, TRACTION CONTROL BEING OFF OR NEEDING TO BE CHECKED. WE HAVE AVOIDED ACCIDENTS ON MULTIPLE OCCASIONS. GM HAS BEEN UNABLE TO IDENTIFY AND CORRECT THE ISSUE ON REPEATED VISITS NOR CAN THEY GUARANTEE THAT IT WON'T HAPPEN AGAIN. SINCE THE CAR LOSES ENGINE POWER AND STALLS BOTH AT HIGHWAY AND SLOWER SPEEDS, IT PRESENTS AN EXTREME SAFETY HAZARD NOT ONLY TO OCCUPANTS OF THE CAR BUT TO SURROUNDING VEHICLES. WE REFUSE TO HAVE THE CAR ON THE ROAD GIVEN THE ENORMITY OF THE RISK ASSOCIATED WITH DRIVING IT AT THIS POINT. GM WAS INITIALLY RESPONSIVE TO OUR CONCERNS AT THE FIRST VISIT TO THE DEALERSHIP BUT HAS NOT RETURNED THREE SEPARATE CALLS OVER THE PAST THREE WEEKS. FORUMS ON-LINE REGARDING THE ACADIA AND SEVERAL OTHER MODELS SHOW THAT MANY OTHER PEOPLE HAVE BEEN EXPERIENCING THIS SAME ISSUE OVER MULTIPLE MODEL YEARS. GM NEEDS TO RESOLVE THE CAUSE BEFORE SOMEONE IS KILLED.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE ACTUATOR MOTOR CONTROL SOFTWARE NEEDED TO BE UPDATED. THE CONTACT'S CHILD SUFFERED A MINOR HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,147.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THERE WAS PREMATURE RUST AND CORROSION NEAR THE REAR FRAMING AS WELL AS CORRODED WIRING IN THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE WIRING HARNESS. THE RED AND WHITE WIRING WAS FRAYED AND CAUSED THE WIRING HARNESS TO RUB AGAINST THE EXHAUST PIPE. THE DAMAGED ELECTRICAL WIRES CAUSED A FAILURE IN PROPER VOLTAGE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE ELECTRICAL WIRES AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 10839144

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL AND THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE HEATER MOTOR FAN INCREASED IN TEMPERATURE AND THE RADIO VOLUME INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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BATTERY GOES DEAD OVERNIGHT. TESTED FOR CONTINUITY. SHORT IN THE SYSTEM. SOMETHING IS DRAINING THE BATTERY OVERNIGHT. THERE WAS A RECALL LAST YEAR. SHOP SAID THEY DID NOT HAVE THE PART. I FORGOT ABOUT THE RECALL

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TWICE IN THE PAST WEEK I HAVE HAD THE SAME PROBLEM WITH THE STABILITY TRACK SENSOR TURNING OFF WHILE DRIVING. WHEN THIS HAPPENED THE ENGINE POWER DECREASED. WHEN TRYING TO GET THE VEHICLE OFF THE ROAD, IT WAS LIKE I HAD LOST POWER STEERING BECAUSE IT WAS A FIGHT TO TURN THE WHEEL. PRIOR TO THIS WE HAVE ALSO NOTICED THAT WHEN THE VEHICLE SHIFTS GEARS, QUITE OFTEN IT IS A VERY HARD SHIFT TO THE POINT IT SHAKES THE WHOLE CAR AND FEELS LIKE IT IS STALLING. NOT SURE IF THAT IS A TRANSMISSION ISSUE OR SOMETHING TO DO WITH THE FUEL INJECTION. *TR

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BOUGHT CAR BRAND NEW 8-14. SINCE I HAVE TAKEN INTO DEALERSHIP OVER 5 TIMES REGARDING IT STALLING, AND COMPLETE SHUT DOWN WHILE DRIVING. FIRST CAR WOULD SHUT OFF WHEN IN REVERSE. CAR TURNED OFF COMPLETELY MULTIPLE TIMES SITTING AT RED LIGHTS. THEN WHILE I WAS DRIVING 35 MILES ON RESIDENTIAL STREET I HAD COMPLETE FAILURE, CAR TURNED OFF. WAS ABLE TO RESTART AND DRIVE. CAR TAKES A COUPLE SECONDS TO TURN OVER WHEN FIRST PUTTING KEY IN. NOTICED RECALL IN 10-14 FOR EXACT ISSUE BUT GMC DEALER IN CONCORD CA SAYS MY CAR IS NOT INCLUDED IN IT. INTERIOR LIGHTS GO ON AT RANDOM ALONG WITH HEADLIGHTS. GAS GAUGE IN "MILES" READING ON DASH LOWERS BY 20+ MILES EACH TIME I DROP KIDS OFF AT SCHOOL 5 MILES AWAY. EACH TIME I HAVE TAKEN IT TO DEALER, DEALER STATED THEY ARE UNABLE TO DUPLICATE THE EVENTS, NO WARNING CODES ARE SHOWING AND THEY CAN NOT FIND WHAT'S WRONG WITH THE CAR. SHOCKER. BRAND NEW CARS DO NOT OPERATE THIS WAY AND THESE ISSUES ARE VERY SERIOUS AS DEATHS COULD OCCUR WHEN CAR SHUTS DOWN WHILE DRIVING. TAKING IT TO DEALER AGAIN.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). HOWEVER, THE DEALER CUT OFF THE TOP PIECE, LEAVING THE CABLE WITHOUT A COVER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY AT 8,000. THE VIN WAS NOT AVAILABLE.

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THE "SERVICE AIR BAG" LIGHT CONTINUES TO GO ON AND OFF. WE HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. THEY REPLACED ONE AIR BAG 1ST, FIXED THE CONTACT 2ND AND INSTALLED SOME KIT THE 3RD TIME. THE LIGHT CONTINUES TO GO ON FOR DAYS AND THEN GO OFF. THIS STARTED NOT LONG AFTER I GOT THE CAR. I WILL TAKE IT IN AGAIN BUT THERE IS SOMETHING WRONG THEY DON'T KNOW ABOUT.

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2014 GMC ACADIA HEADLIGHTS DO NOT SHINE OUT FAR ENOUGH TO SEE THE ROAD AHEAD OR TO EACH SIDE WHEN TURNING. I FEEL LIKE I HAVE A DARK HOOD OVER THE TOP PART OF MY EYES AND THIS HOOD "BOUNCES" AS YOU TRAVEL--VERY DISTRACTING, IRRITATING, AND UNSAFE. WHEN DRIVING AT NIGHT, I ALWAYS HAVE MY FOG LIGHTS ON, BUT EVEN THAT DOES NOT HELP MUCH. WHEN DRIVING ON A HILLY, CURVY ROAD, IT IS IMPOSSIBLE TO SEE THE ROAD AHEAD & SIDES--SCARES THE HECK OUT OF ME! I LOVE THIS ACADIA, BUT REFUSE TO DRIVE IT ON A TRIP WHEN I KNOW I WILL BE DRIVING AT NIGHT AND WOULD BE SCARED TO DEATH IF IT WOULD RAIN AT NIGHT--SO WE TAKE OUR OTHER VEHICLE ON MOST TRIPS. I HAVE FOUND OTHER COMPLAINTS ABOUT THE ACADIA HEADLIGHTS FOR THE 2013 AND 2015 MODELS. ALSO FOUND MANY COMPLAINTS ABOUT THE 2014 GMC SIERRA 1500 PICKUPS THAT SOUND JUST LIKE MY CONCERNS. I HAVE COMPLAINED TO OUR LOCAL DEALERSHIP A COUPLE TIMES AND WILL CONTINUE TO DO SO. SURELY GMC WILL WAKE UP AND REALIZE THAT THESE HEADLIGHTS CREATE DANGEROUS NIGHTTIME DRIVING CONDITIONS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!

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VEHICLE WAS STATIONARY AND IN MOTION DISPLAY READ AIRBAG MALFUNCTION WARNING LIGHT. TOOK VEHICLE TO RANDY MARION GMC IN HUNTERSVILLE, NC TO BE FIXED. ELECTRICAL CONNECTER PROBLEM "DUE TO CORROSION " WAS "FIXED" ONLY TO HAVE ERROR LIGHT COME ON AGAIN 24HRS LATER. THIS IS A NEW VEHICLE WITH ONLY 24,000 MILES ON IT AND IS GARAGE KEPT. RANDY MARION GAVE IS A LOANER VEHICLE AND WAS GOING TO ORDER NEW CONNECTORS FOR THE AIRBAG. WE DROPPED TRUCK OFF ON SATURDAY, DECEMBER 12TH AND FINALLY HAD IT RETURNED TO US THE FOLLOWING FRIDAY AFTERNOON, DECEMBER 18TH "FIXED AGAIN." THIS MORNING, DRIVING FAMILY TO THE STORE, MY FATHER-IN-LAW SAID THAT HIS SEAT WAS NOT STABLE. WE DISCOVERED SEAT WAS NOT BOLTED DOWN AND RETURNED TRUCK BACK TO RANDY MARION BUICK-GMC. SERVICE MANAGER APOLOGIZED AND SAID IT WAS AN OVERSIGHT AND NOT BOLTING THE SEAT BACK DOWN. WAITING TO GET OUR TRUCK BACK IN WORKING A SAFE CONDITION. TERRIBLE!!!

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AT ABOUT 53,000 MILES THE POWER STEERING STARTING MAKING A LOUD WHINING NOISE AND A GRINDING NOISE WHEN WHEEL WAS FULLY TURNED EITHER DIRECTION. THE POWER STEERING STOPPED WORKING WHEN THE VEHICLE IS AT A STOP OF SLOW SPEEDS AND MAKES A BUZZING, WHINING SOUND ALL THE TIME. THE STEERING FEELS VERY UNSTABLE WHEN AT FREEWAY SPEEDS WINDING AROUND ANY CORNERS. I FEEL THIS COULD BE A SERIOUS SAFETY CONCERN DUE TO THE LOSS OF POWER STEERING AND THE UNSTABLE STEERING AT HIGH SPEEDS FEELING LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE ON A CURVE.

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FOR THE 3RD TIME IN <1 YR, THE AIRBAG LIGHT CAME ON. THE 1ST TIME THEY HAD TO REPLACE THE PASSENGER SIDE AIR BAG,LAY 15K MILES, THE 2ND TIME, THEY REPAIRED THE ELECTRICAL CONNECTION AT 19K MILES, THIS LAST TIME THEY HAD TO REPLACE THE TENSIONER KIT AT 22K MILES. THESE AIR BAG ISSUES SHOULD NOT BE HAPPENING THIS OFTEN WHEN I'VE ONLY HAD THE CAR FOR 15 MONTHS AND BOUGHT IT NEW.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD ON THE SIDEWALL OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,537.

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DRIVERS SEAT AIR BAG WAS REPLACED 2 MONTHS AGO AFTER SERVICE AIR BAG LIGHT CAME ON. SERVICE AIR BAG LIGHT CAME BACK ON TODAY.

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SERVICE AIR BAG LIGHT WENT ON AND OFF FOR A FEW WEEKS, THEN IT WENT OFF FOR A WHILE, AND CAME ON AGAIN AND STAYED ON. DRIVERS SEAT AIR BAG WAS DIAGNOSED AS BEING THE PROBLEM AND WAS REPLACED.

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CAR WAS PARKED IN DRIVEWAY, DOORS SHUT, KEY IN IGNITION. APPROACHED CAR TO GET IN (POSSIBLY TOUCHED THE DOOR HANDLE) AND CAR BEEPED AND LOCKED ITSELF WITH KEYS INSIDE. THIS IS THE SECOND INCIDENT. THE FIRST HAPPENED SEVERAL MONTHS PRIOR IN DEALERSHIP WHEN CAR WAS BEING SERVICED.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. UPON ENTERING THE REAR PASSENGER SIDE OF THE VEHICLE, THE CONTACT REALIZED THAT THE AIR CONDITION WAS BLOWING OUT HOT AIR. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN FOUND THE SYSTEM TO BE LOW ON FREON AND THE VEHICLE HAD AN AIR CONDITIONING LEAK. THE TECHNICIAN RECHARGED THE SYSTEM AND ADDED DYE TO DETERMINE THE ORIGIN OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,079.

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