What 466 owners told NHTSA about the 2014 GMC Acadia Limited

"TAKATA RECALL" - I HAVE A SERVICE AIR BAG WARNING LIGHT WHICH STAYS LIT

NHTSA ODI 11034160

POWERED LIFT GATE RAISES NORMALLY BUT ABRUPTLY CLOSES WHEN IT REACHES THE TOP OF THE OPENING CYCLE

NHTSA ODI 11032632

MOTOR CRANKS FOR AN EXTENDED PERIOD OF TIME WHEN STARTING AND ENGINE RUNS ROUGH FOR A FEW SECONDS AFTER STARTING. ALSO VEHICLE HAS AN ODD SMELL WHEN THIS HAPPENS.

NHTSA ODI 11032634

"TAKATA RECALL" MESSAGE AIR BAG COMES ON. I TOOK MY CAR TO THE DEALERSHIP AND THEY SAID IT WAS CAUSED BY THE DRIVER SIDE AIRBAG CONNECTOR HAD HIGH RESISTANCE (CODE B001E-0D). DEALERSHIP REMOVED AIRBAG CONNECTORS, TRACED WIRED, AND SPLICED WIRES TOGETHER. THIS IS THE SAME ISSUE I READ ABOUT FOR THE 2013 ACADIA MODELS. MY ACADIA IS A 2014 MODEL AND WE HAD TO PAY FOR THIS REPAIR OUT OF POCKET. I FEEL THAT WE SHOULD BE RE-REIMBURSED FOR THIS REPAIR, IT WAS VERY COSTLY FOR THE DEALERSHIP TO JUST CUT AND SPLICE WIRES.

NHTSA ODI 11024795

STEERING FAILED AT HIGHWAY SPEED CAUSING NEAR ACCIDENT WHEN STEERING STIFFENED UP. FELT LIKE THERE WAS NO POWER STEERING.

NHTSA ODI 11022762

"TAKATA RECALL" CRANK ISSUE. CAR WOULDN'T START AFTER DRIVING TO LOCAL RURAL KING. DEALER BROUGHT CHARGE PACK AND GOT IT GOING. WILL BE TAKING IT IN FOR TESTING. ACADIA WAS PARKED AND LOCKED BEFORE ENTERING STORE WOULDN'T START ON RETURN TO CAR TO LEAVE.

NHTSA ODI 11005999

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONING FUNCTION FAILED TO WORK PROPERLY AND THERE WAS EXTREME HEAT DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO TWO DEALERS: (1) 1ST LIBERTY GMC IN PEORIA, AZ AND (2) DESERT SUN GMC IN ALAMO GORDO, NM. THE FIRST DEALER NOTICED A LEAK, REPLACED A LINE, RECHARGED THE SYSTEM, BUT THE FAILURE CONTINUED MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER WHO REPEATED THE SAME SOLUTION, WHICH PROVIDED NO REMEDY AS THE HOT AIR CONTINUED TO EMIT FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE SECOND DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION TO THE DEALER TO REPAIR. THE MANUFACTURER WAS TO FOLLOW UP WITH A RESPONSE WITHIN 48 HRS AND THE CONTACT WAS WAITING FOR A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11001930

WHILE DRIVING TO WORK THIS MORNING GOING AROUND THE CURVE THE VEHICLE LOST POWER. THE STABILITY, TRACTION CONTROL AND ENGINE LIGHT ALL CAME ON. I HAD TO MANEUVER MY VEHICLE OOUT OF HARMS WAY TO ENSURE MY DAUGHTER WAS SAFE. MY SPEED WENT FROM 55 TO 20 IN LESS THAN 10 SECONDS. LOSS OF POWER ON ANY VEHICLE IS SCARY BUT THIS IS IS VERY SERIOUS AND SOMETHING NEED TO DONE TO RECTIFY THESE VEHICLE ISSUES. PLEASE TAKE A LOOK INTO THIS ISSUE BEFORE SOME IS INJURE OR KILLED. THANK YOU.

NHTSA ODI 10985658

THE 2014 GMC ACADIA SLT1 HAS THE LATCH SAFETY SYSTEM ON CAPTAINS CHAIRS ONLY, NOT ON THE 3RD ROW SEATING. IF YOU HAVE TWO CAR SEATS OCCUPYING 2ND ROW CAPTAINS CHAIRS YOU CAN NOT FOLD THE SEATS TO ACCESS THE THIRD ROW. THIS IS A SURPRISING DESIGN FLAW; CONSIDERING THE VEHICLE TARGETS FAMILIES.

NHTSA ODI 10979687

IN 2016, A GMC DEALER SOLD ME, AND ATTEMPTED TO INSTALL, AN UPDATE FOR MY "INFOTAINMENT" GPS SYSTEM ON MY 2014 ACADIA DENALI. THE RESULT WAS LOSS OF VEHICLE USAGE ON THREE SEPARATE SERVICE DATES TOTALING 15 DAYS. THE REASON FOR SEVERAL SERVICE DATES WAS CAUSED BY THE GPS SOFTWARE AND THE INABILITY TO NOT ONLY DOWNLOAD THE GPS UPDATE TO THE "INFOTAINMENT" SYSTEM, BUT IN THE PROCESS, IT CAUSED DAMAGE TO THE ENTIRE "INFOTAINMENT" SYSTEM; INCLUDING, NAVIGATION FEATURES, THE HANDS-FREE USE OF ONES' CELL PHONE, VOICE COMMANDS, AND RADIO/ENTERTAINMENT SYSTEMS, AS WELL. THE ELECTRONIC DAMAGE REQUIRED THE REPEATED REPLACEMENT (3) OF THE ENTIRE "INFOTAINMENT" SYSTEM WHEN GMC DETERMINED THAT THE GPS UPDATE SOFTWARE WAS THE PROBLEM. WHILE ONE WOULD EXPECT GMC TO IMMEDIATELY CORRECT THE PROBLEM, IT HAS NOW BEEN THREE YEARS SINCE THE VEHICLE WAS MANUFACTURED WITH A GPS SYSTEM THAT CANNOT BE UPDATED. TO DATE, GMC HAS BEEN UNABLE TO PROVIDE A GPS UPDATE; ONLY EMAILS APOLOGIZING FOR THE INCONVENIENCE WITH UNRELIABLE MOVING TARGET DATES STATING WHEN THE UPDATE WILL BE AVAILABLE. IT IS IRONIC THAT I MUST RESORT TO THE USE OF A DEPENDABLE, READILY UPDATED $300 PORTABLE GARMIN GPS FOR MY EXTENSIVE TRAVELS AROUND THE COUNTRY. FOR THOSE OF US THAT MUST TRAVEL, I SUGGEST A ALTERNATE MAKE/MODEL VEHICLE THAT HAS A MORE RESPONSIVE MANUFACTURER, AND SERVICEABLE VEHICLE ACCESSORY SYSTEMS.

NHTSA ODI 10971557

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN ELECTRONIC MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.

NHTSA ODI 10967694

ON MARCH 15, 2017 OUR 2014 GMC ACADIA SPONTANEOUSLY LOST STEERING POWER ASSIST AS I WAS MAKING A TURN AT AROUND 10 MILES PER HOUR. THE VEHICLE REGAINED POWER ASSIST 15 TO 20 SECONDS LATER. FOR THE NEXT SEVERAL MILES, IT APPEARED TO LOSE THE POWER ASSIST ONLY WHEN AT LOW IDLE AND OTHERWISE DROVE FINE. I DID SOME RESEARCH ON-LINE AND THIS PROBLEM APPEARS TO BE SOMEWHAT COMMON FOR THIS MAKE AND YEAR BUT I CANNOT FIND ANY RECALLS FOR IT.

NHTSA ODI 10966213

MAY 2016 VEHICLE DISPLAYED, FLASHED ENGINE CODES AND WARNING LIGHTS, THEN STALLED ON FREEWAY, RESTARTED AND DISPLAYED SERVICE SENSOR TRACTION CONTROL SYSTEM. DUE TO AN ELECTRICAL SHORT IGNITION COIL WAS REPLACED. FEBRUARY 14, 2017 ON FREEWAY VEHICLE STALLED, RESTARTED AND DASH DISPLAYED SERVICE SENSOR TRACTION CONTROL SYSTEM, TRACTION CONTROL SYSTEM IS OFF. VEHICLE WAS SHAKING, DRIVING ROUGH AND MISFIRING. CODE PO300 IN ECM HISTORY. MISFIRE HISTORY SHOWED ALL CYLINDERS HAVE MISFIRED BUT CYLINDER 6 HAD 11000 MISFIRES SET IN HISTORY. DUE TO AN ELECTRICAL SHORT IGNITION COIL 2.170 WAS REPLACED, AT MY COST.

NHTSA ODI 10954911

THROTTLE BODY REPLACEMENT: CHECK ENGINE LIGHT COMES ON WHILE DRIVING THE VEHICLE, THEN A MESSAGE DISPLAYING "ENGINE POWER REDUCED, SERVICE STABILITRAK." THEN VEHICLE IMMEDIATELY SLOWS DOWN AND CANNOT TRAVEL ABOVE 30 MILES PER HOUR. TOOK IT IN TO THE LOCAL GMC DEALER SERVICE DEPARTMENT, WHO PULLED THE CODE INDICATING IT WAS A THROTTLE BODY ISSUE. CHARGED US $120 TO CLEAN THE THROTTLE BODY, ONLY TO HAVE THE PROBLEM RESURFACE HOURS LATER. NOW WAITING FOR REPLACEMENT THROTTLE BODY PART TO ARRIVE, WHICH THEY INSIST WILL SOLVE THE PROBLEM FOR ROUGHLY $350 PARTS AND LABOR. SHOP ALSO INFORMED US PROBLEM CAN BE TEMPORARILY CIRCUMVENTED BY TURNING OFF THE VEHICLE, THEN TURN IT BACK ON. OFTEN THE ENGINE WILL NO LONGER BE IN REDUCED POWER MODE FOR ANYWHERE FROM 5 TO 20 MINUTES, THEN WILL THROW THE MESSAGE AND REPEAT THE ISSUE. *TR

NHTSA ODI 10946543

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/05/17*LJ CONTACT STATED THAT THE PROBLEM HAVE BEEN SOLVED AND CASE COULD CLOSED. *CN

NHTSA ODI 10944198

AS I AM ACCELERATING UP ANY SORT OF INCLINE, THE VEHICLE STRONGLY JERKS UNTIL I APPLY MORE GAS. THE PROBLEM IS OCCURRING MORE FREQUENTLY AS I PUT MORE MILES ON THE VEHICLE.

NHTSA ODI 10938911

SIDE COLLISION LIGHTS IN MIRRORS CAME ON SOLID AMBER, AND COMPUTER MESSAGE STATED TO SERVICE SIDE COLLISION SYSTEM, WENT TO GMC DEALER , THEY HAD TO REPLACE TWO MODULES LOCATED UNDER REAR BUMPER, PART # 22960672, $243.39 EACH. DEALER STATED CAUSE WAS WATER DAMAGE, 12 DAYS OUT OF WARRANTY AND ONLY 21000, MILES ON VEHICLE. DEALER WOULD NOT COVER UNDER WARRANTY, STATED RECALL FOR PROBLEM BUT NO LONGER IN EFFECT, THIS IS UNACCEPTABLE FOR A CAR THIS NEW. CALLED GMC,THEY STATED. THEY WOULD NOT COVER DUE TO THE FACT I PAID FOR REPAIR. EXPLAINED I THOUGHT THIS WAS A SAFETY ISSUE AND NEEDED TO BE FIXED TO DRIVE. GMC DENIED CLAIM.

NHTSA ODI 10938432

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE THE CRUISE CONTROL WAS SET AT 53 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, A BRUISED HEART, LEFT THIGH, AND HIPS, A BROKEN LEFT ARM, AND CUTS AND LACERATIONS FROM THE GLASS INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA ODI 10929987

I WAS DRIVING ON THE FREEWAY WITH MY 4 CHILDREN IN THE CAR. AS I WAS EXITING THE FREEWAY I SUDDENLY LOST ALL ABILITY TO STEER MY CAR. I WAS ALMOST HIT BY A BIG RIG BECAUSE I DID NOT KNOW WHAT WAS HAPPENING AND NO INDICATOR LIGHT WAS DISPLAYED ON MY DASHBOARD. THE CAR WAS ALMOST IMPOSSIBLE TO STEER AT SLOWER SPEEDS. I WAS PUT IN AN EXTREMELY DANGEROUS SITUATION. MY CAR ONLY HAS 45,000 MILES ON IT. THE DEALERSHIP SAYS MY WARRANTY IS ONLY GOOD FOR 36,000 MILES. RESEARCH HAS SHOWN THIS IS A VERY COMMON DEFECT WITH GMC ACADIA VEHICLES AND THEY HAVE NOT ISSUED A RECALL AND THE PROBLEM SEEMS TO OCCUR JUST AFTER THEIR STANDARD WARRANTY ENDS. THE STEERING PUMP IS DEFECTIVE AND THE COST TO FIX IS OVER $2,000. *TR

NHTSA ODI 10920422

MY WIFE WAS DRIVING THE CAR AROUND 40MPH ON SURFACE STREETS. . THE VEHICLE'S TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CAR RESTARTED BUT WOULD ONLY GO ABOUT 20MPH AND THE DEALER SAID IT WOULD BE SAFE TO DRIVE IT TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A HIGH PRESSURE FUEL PUMP AT 60K MILES. THE COST WAS $945 AND IT SEEM TO BE FIXED BUT TOO EXPENSIVE FOR A CAR WITH ONLY 60K MILES. *TR

NHTSA ODI 10920515

I PURCHASED A USED CERTIFIED 2014 ACADIA 4 MONTHS AGO. SINCE THE SECOND WEEK OF HAVING IT THE TRUCK SHUTS OFF FOR NO REASON. HAPPENS WHEN DRIVING AT A SLOW RATE. EXAMPLES ARE PULLING OUT OF DRIVEWAY, AFTER BEING STOPPED AT A STOP SIGN, DRIVING THROUGH A PARKING LOT, GOING UP OR DOWN AN INCLINE. THE TRUCK STUTTERS AND EITHER SHUTS OFF OR CATCHES ITSELF. I HAVE BROUGHT IT TO THE DEALERSHIP MORE THAN 3 TIMES AND IT'S NEVER FIXED. MY VIN IS NOT LISTED IN THE STALLING OR IGNITION SWITCH RECALL. IT STARTED INTERMITTENTLY BUT NOW IT'S EVERYDAY ALTHOUGH DEALERSHIP SAYS THEY CAN'T DUPLICATE WHAT I'M DESCRIBING. IT HAS STOPPED AT A STOP LIGHT AND I HAD TO HURRY UP AND HIT THE HAZARD LIGHTS SO I HAD TIME TO PUT IT IN PARK AND RESTART THE ENGINE. HOWEVER AS LONG AS I'M DRIVING ON THE FREEWAY IT'S FINE. JUST WHEN I'M GOING LESS THAN 35 MPH. *TR

NHTSA ODI 10917990

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE A GMC MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 30,000. ..UPDATED 02/03/17 *BF *TR

NHTSA ODI 10916452

WE HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR ITEMS RELATED TO THE AIR BAG SYSTEM RECALLS SINCE 2015. AT ONE POINT WE WERE ASKED TO TURN THE CAR OFF AND SEE IF THE LIGHT GOES OUT ONCE THE CAR IS RE-STARTED. WELL, THE AIR BAG LIGHT IS BACK ON AND ONCE AGAIN IT WON'T GO OUT. I AM WAITING FOR IT TO RANDOMLY DEPLOY WHILE MY WIFE OR MYSELF ARE DRIVING IT.

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THIS IS A PROBLEM INVOLVING THE LIFTGATE OF THE TRUNK BECAUSE I ALMOST GOT CRUSHED ON IT AS I WAS TRYING TO LOAD GROCERY.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REFUELED, THE FUEL GAUGE DISPLAYED INCORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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