What 466 owners told NHTSA about the 2014 GMC Acadia Limited

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ART MORAN BUICK GMC (29300 TELEGRAPH RD, SOUTHFIELD, MI 48034, (800) 224-2570) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11152044

IN SHORT, THE BUCKLE SPRING OR SUSPENSION DISCONNECTED OR COLLAPSE. WENT TO BUCKLE THE BELT IN AND IT WOULD NOT LATCH. THERE IS A RECALL NOTED FOR 2014 GMC ACADIA SEAT BELTS AND WE ARE BEING TOLD OUR VEHICLE THAT IS A 2014 GMC ACADIA PURCHASED 04/2014 IS NOT WITHIN THAT RECALL. HOW DOES THE BUCKLE JUST DISCONNECT? WE'VE HAD CARS OLDER THAN THIS WITH ABSOLUTELY NO ISSUES. BEING CHARGED $200-$300 FOR THIS. 2014 GMC ACADIA RECALL - #14V266000 RECALL FOR SEAT BELTS GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2014 BUICK ENCLAVE VEHICLES MANUFACTURED APRIL 14, 2008, THROUGH MAY 14, 2014, CHEVROLET TRAVERSE VEHICLES MANUFACTURED JUNE 6, 2008, THROUGH MAY 14, 2014, AND GMC ACADIA VEHICLES MANUFACTURED APRIL 9, 2008, THROUGH MAY 14, 2014, AND 2009-2010 SATURN OUTLOOK VEHICLES MANUFACTURED APRIL 14, 2008, THROUGH MARCH 18, 2010.

NHTSA ODI 11139636

WHILE DRIVING MY ACADIA SOUTH ON INTERSTATE 5 IN WASHINGTON, THE DASHBOARD "SERVICE AIR BAG" LIGHT CAME ON, AND WOULD NOT SHUT OFF. I TOOK THE CAR TO MY GMC DEALER. THE SERVICE DEPARTMENT TOLD ME THAT THERE WERE NO RECALLS, THE FACTORY WARRANTY HAD EXPIRED, AND MY EXTENDED WARRANTY DID NOT COVER AIRBAGS. I AM QUITE DISAPPOINTED THAT THIS ELECTRICAL PROBLEM IS NOT COVERED AND WILL COST ME OVER $400.00 TO HAVE REPAIRED. THE DEALER SAID THE CAUSE WAS A PROBLEM WITH THE CONNECTIONS UNDER THE PASSENGER SEAT, THAT THE GMC TECHNICIAN HAD TO CUT AND RESOLDER THE CONNECTIONS AND REATTACH THEM, IN ORDER TO SOLVE THE PROBLEM.

NHTSA ODI 11139547

THE AUXILIARY EVAPORATOR BLOWER MOTOR ON GMC ACADIA'S EMITS BRUSH DUST THAT CONTAINS COPPER PARTICLES. THESE COPPER PARTICLES ARE BLOWN ONTO THE EVAPORATOR CORE OF THE VEHICLE WHICH FREQUENTLY LEADS TO CORROSION AND CREATES A REFRIGERANT LEAK, CAUSING THE AIR CONDITIONING UNIT TO STOP WORKING OR ONLY BLOW HOT OR WARM AIR. THE EVAPORATOR ON MY 2014 ACADIA HAS BEEN REPLACED TWICE. ONCE AT 44,235 MILES AND JUST RECENTLY AT 84,510 MILES. THE SERVICE MANAGER THAT I SPOKE WITH SHARED WITH ME THAT THIS IS A VERY COMMON PROBLEM WITH GMC ACADIA'S BUT GM REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. THESE EVAPORATORS SHOULD BE FINE FOR THE LIFE OF THE CAR, BUT THERE IS A CLEAR DEFECT IN THE MANUFACTURING THAT IS CAUSING THE AIR CONDITIONING UNIT TO FAIL. ALTHOUGH THIS IS NOT A SAFETY ISSUE IT IS A DEFECT ISSUE THAT COULD BE A SAFETY ISSUE BECAUSE OF EXCESSIVE HEAT AS A RESULT OF THIS AC FAILURE. PLEASE ADDRESS THIS PROBLEM AND GET GM TO REPLACE ANY FURTHER FAILURES FOR ALL ACADIA OWNERS!

NHTSA ODI 11133292

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS RETAINING WATER. DURING ONE INSTANCE, WATER LEAKED FROM THE STEERING COLUMN ASSEMBLY. THE FAILURE OCCURRED WITHOUT WARNING. DOMINION CHEVROLET (9630 RED ARROW HWY, BRIDGMAN, MI) DIAGNOSED THAT THE SEAL ON THE WINDOWS CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 135,900.

NHTSA ODI 11129361

HEADLIGHT ILLUMINATION IS LIMITED AND PREVENTS DRIVER'S ABILITY TO SEE UPCOMING ROAD CONDITIONS, CURVES, ELEVATION, ANIMALS OR HUMANS IN THE ROAD AND HAZARDS. WITHOUT TURNING ON THE HIGH BEAMS. THERE IS A DISTINCT CUT OFF OF LIGHT AT THE TOP OF THE AREA ILLUMINATED THAT IS NOT COMMONLY SEEN IN OTHER VEHICLES AND THIS LIMITS HOW FAR AHEAD YOU ARE ABLE TO SEE.

NHTSA ODI 11124559

8/28/18 - VEHICLE UNEXPECTEDLY HAD JERKING/SHAKING AT AROUND 40MPH WITH VARIOUS SERVICE MESSAGES - STABILITRAK, TRACTION ON, TRACTION OFF, AND ALL WHEEL DRIVE. TRACTION SKID LIGHT ILLUMINATED. ONCE ABOVE 40 MPH, NO MORE JERKING. SPEEDOMETER WAS FLYING UP AND DOWN INTERMITTENTLY AS WELL. ONCE PARKED AND SHUT OFF FOR AN HOUR, I STARTED VEHICLE AND NO ISSUES. DROVE IT TO REPAIR SHOP AND THEY WERE UNABLE TO REPLICATE THE ISSUE. IT DEFINITELY FELT LIKE THE VEHICLE WANTED TO STALL. NOW I'M NERVOUS TO DRIVE IT BECAUSE I'M SURE IT WILL HAPPEN AGAIN UNEXPECTEDLY. THIS OCCURRED ON LOCAL STREETS WITH 45 MPH SPEED LIMITS.

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THERE IS A PROBLEM WITH THE IGNITION COIL FAILURE. THE VEHICLE DESIGN HAS CLOSE PROXIMITY CATALYTIC CONVERTERS CAN RESULT IN ACCELERATED CONTAMINATION FOR THE UN BURNED FUEL ENTERING THE CATALYTIC CONVERTERS RESULTING IN ENGINE OR CONVERTER ASSEMBLY FAILURE

NHTSA ODI 11122763

THE AUXILIARY EVAPORATOR BLOWER MOTOR ON GMC ACADIAS EMITS BRUSH DUST THAT CONTAINS COPPER PARTICLES. THESE COPPER PARTICLES ARE BLOWN ONTO THE EVAPORATOR CORE OF THE VEHICLE WHICH FREQUENTLY LEADS TO CORROSION AND CREATES A REFRIGERANT LEAK, CAUSING THE AIR CONDITIONING UNIT TO STOP WORKING OR ONLY BLOW WARM AIR. THE EVAPORATOR HAS BEEN REPLACED TWICE ON MY ACADIA AND IT WENT OUT AGAIN ON JULY 30, 2018 (POTENTIALLY SOONER, BUT I NOTICED THE LACK OF COLD AIR ON THE 30TH). THE CERTIFIED TECHNICIAN THAT I SPOKE WITH SHARED WITH ME THAT THIS IS A VERY COMMON PROBLEM WITH GMC ACADIAS BUT GENERAL MOTORS REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. A SIMPLE ONLINE SEARCH SHOWS MANY DIFFERENT ACADIA OWNERS SHARING SIMILAR EXPERIENCES WHERE THEY HAVE TO FREQUENTLY PAY TO REPLACE THE EVAPORATOR ONCE THE VEHICLE IS OUT OF WARRANTY. THESE EVAPORATORS SHOULD BE FINE FOR THE LIFE OF THE CAR, BUT THERE IS A CLEAR DEFECT IN THE MANUFACTURING THAT IS CAUSING THE AIR CONDITIONING UNIT TO FAIL. WHILE THIS MIGHT NOT BE CONSIDERED A SAFETY CONCERN OR COMPLAINT, I HAVE TWO YOUNG CHILDREN AND HAVE GREAT CONCERNS OVER DRIVING MY VEHICLE IN THE SUMMER WITHOUT AIR CONDITIONING. PLEASE TAKE MY CONCERNS SERIOUSLY AND INVESTIGATE THE MULTITUDE OF COMPLAINTS ONLINE ABOUT THIS SPECIFIC ISSUE. HTTPS://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GMC-ACADIA.HTML HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/10057/GMC/ACADIA/GMC-ACADIA-HEATING-COOLING-PROBLEMS/P3 HTTPS://WWW.ACADIAFORUM.NET/8-GMC-ACADIA/8218-C-LOSING-REFRIGERANT-EVAPORATOR.HTML HTTP://GMAUTHORITY.COM/BLOG/TOPIC/2014-ACADIA-REAR-EVAPORATOR-ISSUES/ HTTPS://WWW.YOURMECHANIC.COM/QUESTION/MY-GMC-ACADIA-2013-IS-BLOWING-HOT-AIR-AND-THE-AC-IS-ON-BY-JENNIE

NHTSA ODI 11119022

STARTING VEHICLE AIR BAG LIGHT CAME ON AND STAYS ON.

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"TAKATA RECALL" ON TUESDAY JUNE 19 I HAD PULLED INTO MY DRIVEWAY JUST BEFORE MY GARAGE WITH MY TWO SMALL CHILDREN. I PUT THE CAR IN PARK AND GOT OUT TO UNLOAD AND PREPARE TO TRANSFER MY ONE KID AND THEN THE OTHER. IT WAS 100 DEGREE WEATHER SO HAD TO KEEP THE CAR RUNNING. AFTER A MINUTE OR SO BEING IN PARK, MY CAR BEGAN TO DRIVE FORWARD WITH NO ONE BEHIND THE WHEEL. MY CAR DROVE OFF MY RETAINING WALL AND LANDED VERTICALLY WITH MY CHILDREN SUSPENDED IN THEIR CAR SEATS. EMERGENCY OFFICIALS RESPONDED. I HAVE VIDEO AND WILL HOLD OFF FIXING THE DAMAGE OF VEHICLE SO THAT THE FEDS CAN INVESTIGATE. GMC ALSO WOULD LIKE TO TAKE A LOOK AT IT. PLEASE LET ME KNOW WHERE TO SUBMIT MY SECURITY FOOTAGE.

NHTSA ODI 11102864

I PURCHASED THIS VEHICLE 2 MONTHS AGO AND HAVE HAD TO SEPARATE CHANGE THE HEADLIGHTS ON IT TWICE ALREADY. THERE IS A COMMON ISSUE WITH THE ELECTRICAL SYSTEM THAT MAKES THE HEADLIGHTS GO COMPLETELY OUT OR DIM WHILE DRIVING OR IN IDLE AT TIMES.

NHTSA ODI 11100434

WHILE IN MOTION, THE VEHICLE FEELS AS IF IT MISS-SHIFTS. IT DOES NOT MATTER WHETHER IT IS ON A HIGHWAY OR CITY STREETS, FROM TIME TO TIME, IT WILL FEEL LIKE THE SUV PULLS BACK OR "SKIPS A BEAT."

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE STALLED AT VARIOUS SPEEDS. IN ADDITION, THE SERVICE AIR BAGS AND SERVICE FRONT CAMERA WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED TO ILLUMINATE. ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL) WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA ODI 11099120

CAR ONLY HAS 52,000 MILES ON IT AND THE ABS, BRAKE AND TRACTION LIGHTS HAVE REPEATEDLY COME ON. THE ISSUES HAS CAUSED THE LOST OF CRUISE CONTROL AND HIGH RISE OF MY ABS SYSTEM NOT WORKING DUE TO A WHEEL SPEED SENSOR FAILING. THE CAR SHOULDN'T HAVE THIS ISSUE WHEN THIS LITTLE OF MILEAGE ON IT. THE CAR STARTED THIS ALL OF SUDDEN AS I WAS DRIVING ONE DAY WHEN I WAS DRIVING IT ON THE STREET AND ONCE THE CAR IS IN GEAR ON ANY STREET SURFACE. THE RISK OF LOSING MY ABS HAS CAUSED MY NOT TO WANT TO DRIVE IT. I AM NOT THE ONLY PERSON WITH THIS ISSUE. MANY HAVE REPORTED ON DIFFERENT FORUMS OF THIS ISSUE AT A LOW MILEAGE. NO CAR SHOULD HAVE THIS SENSOR ISSUE "IF THAT IS WHAT IT TRULY IS" AT THIS YEARLY OF ITS LIVE SPAN AND LOW OF MILEAGE.

NHTSA ODI 11098880

THE SERVICE AIRBAG NOTIFICATION CAME ON AS WELL AS THE AIRBAG LIGHT. I HAVE NOT BEEN IN AN ACCIDENT OF ANY KIND.

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MY STEERING FLUID PUMP BROKE AND THE TUBE HAD TO BE REPLACED BOTH LEAKED. CAR MADE NOISE WHEN TURNING CORNERS. COMPLAINED TO GMC BUT THEY REFUSED TO TAKE RESPONSIBILITY.

NHTSA ODI 11090759

CHECK ENGINE LIGHT CODE FOR DEF HEATER FAILURE. POSSIBLE LIMP MODE EFFECT IN TRAFFIC.

NHTSA ODI 11074606

I WAS DRIVING ON THE INTERSTATE WITH MY SON AND THE REAR SUN ROOF EXPLODED. IT WAS A VERY LOUD NOISE AND MY EAR IN STILL HURTING FROM THE SOUND. THE SUNROOF SCREEN WAS CLOSED, BUT THE GLASS HAS NOT BROKEN APART AND FALLEN YET. IT IS SHATTERED ON THE UNDERSIDE IN HUNDREDS OF PIECES. THE TOP SHOWS LONG CRACKS ALL OVER. THERE DOESN'T SEEM TO BE A POINT WHERE SOMETHING HIT IT. THE CRACK LINES SEEM RANDOM.

NHTSA ODI 11067376

CAR SAYS TO SERVICE AIR BAG AND WHEN I TAKE OFF AT TIMES OR PUT IT IN DRIVE THE CAR PULLS ON ME LIKE THE TRANSMISIN IS SLIPPING

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NEARLY GOT IN AN ACCIDENT WHILE I WAS MOVING ON A CITY STREET. THERE ONLY A COUPLE SCRATCHES BUT IT HAPPENED BECAUSE THE GEAR CHANGER HAS A SILVER DESIGN AROUND THE BOTTOM AND THE SUN WAS SHINING INTO MY EYES. I WAS JUST DRIVING STRAIGHT.

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TURN SIGNAL INTERMITTENT WHILE DRIVING BOTH STATIONARY AND MOVING. SIDE IMPACT WARNING SYSTEM FAILURE.

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GOODYEAR FORTERA TIRES CRACKED BETWEEN THE TREADS (ALL 4 TIRES) TIRE SIZE: P255/65R18 INSTALLED ON 2014 GMC ACADIA SLE 2 4DR SUV VIN:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

NHTSA ODI 11045455

I HAD JUST PICKED UP 250 PIECES OF CHICKEN FROM GIANT EAGLE TO FEED THE HOMELESS AT THE YWCA AND PLACED THE BOXES IN THE BACK OF MY VEHICLE. AS I DROVE DOWN THE STREET THE WINDOW BEGAN TO FOG SO I TURNED ON THE DEFROST. WITHIN MINUTES OF TURNING ON THE DEFROST, THE WINDOW SHATTERED INTO PIECES. I ENDED UP HAVING TO THROW AWAY OVER 100 PIECES OF CHICKEN, BUT LUCKILY NO ONE WAS HURT. I HAVE CALLED THE DEALERSHIP AND FILED A COMPLAINT WITH THE CORPORATE OFFICE, BUT THEY SAY THEY CANNOT ASSIST. AFTER SPEAKING WITH CANDICE AT GMC, @866-790-3600 EXT 5923331, I WAS TOLD THAT THE EXTENDED WARRANTY I PURCHASED DOES NOT COVER GLASS. I BOUGH THE CAR USED ALMOST A YEAR AGO, PURCHASED THE EXTENDED WARRANTY TO REPLACE THE BUMPER TO BUMPER COVERAGE, SO WHY DOESN'T IT COVER GLASS? WHAT IS EVEN MORE FRIGHTENING TO ME IS HOW DOES A WINDOW JUST SHATTER? THIS IS A DEFECT THAT NEEDS TO BE ADDRESS AND THIS SHOULD BE COVERED BY GMC. I HAVE RESEARCHED AND FOUND THAT THIS HAS HAPPENED IN OTHER GMC VEHICLES AND PERHAPS THIS NEEDS TO BE A CLASS ACTION LAW SUIT BEFORE IT WILL BE PROPERLY ADDRESSED.

NHTSA ODI 11044517

WHEN STOPED ON A HILL THE TRANSMISSION GOES INTO NEUTRAL & THE CAR ROLLS BACKWARD DOWN HILL WHEN YOU TAKE YOUR FOOT OFF THE BRAKE TO TAKE OFF AGAIN. TOOK IT TO A GMC DEALER &A THEY TOLD US THEY DROVE A 2013 ACADIA & A 2015 BUICK WITH THE SAME DRIVE TRAIN AS OURS & BOTH CARS ROLLED BACK LIKE OURS SO THEY DETERMINED IT WAS "NORMAL"! I WAS A FORD TECH FOR 32 YEARS AND NEVER RAN INTO A PROBLEM LIKE THIS, I DO NOT FEEL IT'S NORMAL. WHAT WILL HAPPEN IF WE ROLL BACK INTO ANOTHER CAR OR HIT SOMEONE WHO WALKS BEHIND THE CAR?? THIS HAS HAPPENED COMING OUT OF PARKING LOTS NEAR OUR HOUSE, & IT HAPPENED ON I 40 WHEN WE WERE GOING TO TEXAS FOR VACATION THERE WAS AN ACCIDENT AHEAD OF US & WE WERE STUCK IN THE HILLS OUTSIDE WILLIAMS ARIZ I HAD TO DRIVE WITH ONE FOOT ON THE BRAKE & THE OTHER ON THE GAS TO KEEP FROM ROLLING BACK IN HEAVY TRAFFIC. THANK YOU FOR YOUR TIME

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