Home · 2014 GMC Acadia Denali · Complaints

What 447 owners told NHTSA about the 2014 GMC Acadia Denali

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (447)Crash / fire / injury (18)Airbags (237)Electrical system (82)Engine (39)Transmission & drivetrain (32)Steering (26)Fuel system (25)Electronic Stability Control (esc) (20)Lights (19)Brakes (10)Body & structure (8)

Newest first · 447 complaints · page 14 of 18

Jan 10, 2019Electrical system

BLIND SPOT SENSORS IN THE MORRORS ARE ALWAYS LIGHTING UP WITH NOTHING TO SET THEM OFF.GM SAYS THERE IS NO FIX AND THEY KNOW OF THIS PROBLEM WITH THE ACADIA

NHTSA ODI 11166355

Jan 7, 2019Electrical systemWheelsFuel system

FUEL GAGE CONTINUOUSLY SHOWS FULL THEN A FEW MINS LATER EMPTY EVEN AFTER FILLING UP TAKE, GAGE SHOES TIRE LEVELS IN ACCURATELY, LIGHTS WILL FLICKER AND WON'T SHUT OFF AFTER TURNED OFF COMPLETELY, DRIVER SEAT CONTINUES TO WIGGLE LOOSE EVEN AFTER TIGHTENING BACK OVER AND OVER, WHEN VEHICLE ISN'T SITTING IN PARK ON AFTER ABOUT 30MINUTES OR SO IT WILL BEGIN TO SHAKE, SPUTTER THEN FINALLY STALL REGUARDLESS OF ACCELERATING TO RESTART IT WILL STILL STALK WHEN DRIVING FOR AWHILE THE VEHICLE WILL RANDOMLY JERK FORWARD WHILE DRIVING AND FEEL LIKE IT LOSES POWER WHILE DRIVING AS WELL EVEN AFTER I TOOK IT TO A CERTIFIED MECHANIC AND HAVING A SENSOR CHANGED(WHICH A DIAGNOSTIC TEST INDICATED WAS WRONG) ALONG WITH AN OIL CHANGE WE ALSO NOTICED THAT THE RECALLS THAT WERE LISTED PRIOR TO US PURCHASING THE VEHICLE SHOULD'VE BEEN ADDRESSED WEREN'T WE NOTIFIED THE DEALERSHIP THEY SAID THEY'D LOOK AT THOSE RECALLS FROM THEN BUT WE WOULD HAVE TO PAY FOR THEM AT OUR OWN COST AND THAT THE RECALLS AND ISSUE SALES WE HAD TALKED ABOUT WEREN'T LISTED SO AT THIS POINT WE'RE UNABLE TO TAKE THE FAMILY VEHICLE TOO FAR FROM HOME CONSIDERING WE LIVE 30 MINS OUTSIDE OF TUCSON, WE HAVE FOUR KIDS AND MY HUSBAND IS A DISABLED VETERAN WE EVEN STATED TO THE DEALERSHIP WE NEEDED A DEPENDABLE VEHICLE THANK YOU FOR YOUR TIME

NHTSA ODI 11164979

Jan 6, 2019SuspensionAirbags

SERVICE AIR BAG SOON COMES UP 30 OR MORE TIMES A DAY AND STRUTS ARE MAKING NOISE

NHTSA ODI 11165453

Dec 3, 2018AirbagsSeat belts

THE PASSENGER SIDE SEATBELT WARNING CHIMED TO INDICATE A PASSENGER WAS NOT WEARING A SEATBELT AND THE PASSENGER AIRBAG ON/OFF LIGHT TOGGLED BACK AND FORTH WHEN NO PASSENGER WAS IN THE CAR IN THE SEAT. THIS RESOLVED SPONTANEOUSLY BY THE NEXT DAY, NOW THE SERVICE AIRBAG SOON NOTICE AND WARNING LIGHT IS LIT UP ON THE DASHBOARD. THE CAR HAS NOT BEEN IN ANY ACCIDENT THAT WOULD CAUSE THE AIRBAG TO DEPLOY OR ACTIVATE. I SEE THAT A PREVIOUS RECALL WAS ANNOUNCED IN 2014 FOR THE 2009-2013 MODELS OF GMC ACADIA, BUT MY SPECIFIC ACADIA IS A 2014 MODEL. THERE ARE NO ACTIVE RECALLS LISTED FOR MY VEHICLE, HOWEVER AN AIRBAG MALFUNCTION IS A SERIOUS CONCERN FOR GMC ACADIA OWNERS. THIS ISSUE JUST STARTED AND I HAVE NOT VISITED A DEALER YET.

NHTSA ODI 11155546

Dec 3, 2018Electrical system

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SERIES OF ELECTRICAL FAILURES RELATED TO THE COMPUTER SCREEN. THE CONTACT STATED THAT THE ODOMETER DASHBOARD WARNING INDICATOR ILLUMINATED, THE TURN SIGNALS BECAME INOPERATIVE, AND THE SIDE MIRROR BLIND SPOT DETECTORS FAILED. IN ADDITION, THE REAR CROSS TRAFFIC DETECTORS FAILED. THE CONTACT SUSPECTED THAT THE CHASSIS MODULE WITHIN THE VEHICLE WAS FAULTY. CRIPPEN BUICK GMC (8300 WEST SAGINAW HIGHWAY, LANSING, MICHIGAN 48917, (517) 627-8411) WAS MADE AWARE OF THE FAILURES AND STATED THAT THE BATTERY MAY HAVE BEEN FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ODI 11155573

Nov 26, 2018SeatsCrash

IN A REAR END COLLISION'ANOTHER CAR HITTING US, WE WERE JUST BEGINNING TO MOVE WHEN THE LIGHT TURNED GREEN, HE WAS COMING BEHIND US AT A HIGH RATE OF SPEED'THE PASSENGER SEAT CAME FORWARD ALMOST THROWING ME INTO THE DASH, THEN FLEW BACKWARDS, COLLAPSING INTO THE SEAT BEHIND IT. I DID NOT KNOW ABOUT THIS BEING A PROBLEM UNTIL I SAW IT ON TV ABOUT CHILD SAFETY IN THE REAR SEAT. IF ANYONE HAD BEEN IN THE SEAT BEHIND ME THEY WOULD HAVE BEEN SERIOUSLY INJURED. SURPRISINGLY, I WAS NOT INJURED. THE CAR WAS TOTALED BECAUSE THE REAR WAS SO DAMAGED IT COULD NOT BE STRAIGHTENED.

NHTSA ODI 11153669

Nov 16, 2018Engine

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ART MORAN BUICK GMC (29300 TELEGRAPH RD, SOUTHFIELD, MI 48034, (800) 224-2570) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11152044

Oct 11, 2018Seat belts

IN SHORT, THE BUCKLE SPRING OR SUSPENSION DISCONNECTED OR COLLAPSE. WENT TO BUCKLE THE BELT IN AND IT WOULD NOT LATCH. THERE IS A RECALL NOTED FOR 2014 GMC ACADIA SEAT BELTS AND WE ARE BEING TOLD OUR VEHICLE THAT IS A 2014 GMC ACADIA PURCHASED 04/2014 IS NOT WITHIN THAT RECALL. HOW DOES THE BUCKLE JUST DISCONNECT? WE'VE HAD CARS OLDER THAN THIS WITH ABSOLUTELY NO ISSUES. BEING CHARGED $200-$300 FOR THIS. 2014 GMC ACADIA RECALL - #14V266000 RECALL FOR SEAT BELTS GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2014 BUICK ENCLAVE VEHICLES MANUFACTURED APRIL 14, 2008, THROUGH MAY 14, 2014, CHEVROLET TRAVERSE VEHICLES MANUFACTURED JUNE 6, 2008, THROUGH MAY 14, 2014, AND GMC ACADIA VEHICLES MANUFACTURED APRIL 9, 2008, THROUGH MAY 14, 2014, AND 2009-2010 SATURN OUTLOOK VEHICLES MANUFACTURED APRIL 14, 2008, THROUGH MARCH 18, 2010.

NHTSA ODI 11139636

Oct 10, 2018Airbags

WHILE DRIVING MY ACADIA SOUTH ON INTERSTATE 5 IN WASHINGTON, THE DASHBOARD "SERVICE AIR BAG" LIGHT CAME ON, AND WOULD NOT SHUT OFF. I TOOK THE CAR TO MY GMC DEALER. THE SERVICE DEPARTMENT TOLD ME THAT THERE WERE NO RECALLS, THE FACTORY WARRANTY HAD EXPIRED, AND MY EXTENDED WARRANTY DID NOT COVER AIRBAGS. I AM QUITE DISAPPOINTED THAT THIS ELECTRICAL PROBLEM IS NOT COVERED AND WILL COST ME OVER $400.00 TO HAVE REPAIRED. THE DEALER SAID THE CAUSE WAS A PROBLEM WITH THE CONNECTIONS UNDER THE PASSENGER SEAT, THAT THE GMC TECHNICIAN HAD TO CUT AND RESOLDER THE CONNECTIONS AND REATTACH THEM, IN ORDER TO SOLVE THE PROBLEM.

NHTSA ODI 11139547

Oct 4, 2018

THE AUXILIARY EVAPORATOR BLOWER MOTOR ON GMC ACADIA'S EMITS BRUSH DUST THAT CONTAINS COPPER PARTICLES. THESE COPPER PARTICLES ARE BLOWN ONTO THE EVAPORATOR CORE OF THE VEHICLE WHICH FREQUENTLY LEADS TO CORROSION AND CREATES A REFRIGERANT LEAK, CAUSING THE AIR CONDITIONING UNIT TO STOP WORKING OR ONLY BLOW HOT OR WARM AIR. THE EVAPORATOR ON MY 2014 ACADIA HAS BEEN REPLACED TWICE. ONCE AT 44,235 MILES AND JUST RECENTLY AT 84,510 MILES. THE SERVICE MANAGER THAT I SPOKE WITH SHARED WITH ME THAT THIS IS A VERY COMMON PROBLEM WITH GMC ACADIA'S BUT GM REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. THESE EVAPORATORS SHOULD BE FINE FOR THE LIFE OF THE CAR, BUT THERE IS A CLEAR DEFECT IN THE MANUFACTURING THAT IS CAUSING THE AIR CONDITIONING UNIT TO FAIL. ALTHOUGH THIS IS NOT A SAFETY ISSUE IT IS A DEFECT ISSUE THAT COULD BE A SAFETY ISSUE BECAUSE OF EXCESSIVE HEAT AS A RESULT OF THIS AC FAILURE. PLEASE ADDRESS THIS PROBLEM AND GET GM TO REPLACE ANY FURTHER FAILURES FOR ALL ACADIA OWNERS!

NHTSA ODI 11133292

Sep 13, 2018Body & structure

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS RETAINING WATER. DURING ONE INSTANCE, WATER LEAKED FROM THE STEERING COLUMN ASSEMBLY. THE FAILURE OCCURRED WITHOUT WARNING. DOMINION CHEVROLET (9630 RED ARROW HWY, BRIDGMAN, MI) DIAGNOSED THAT THE SEAL ON THE WINDOWS CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 135,900.

NHTSA ODI 11129361

Sep 5, 2018Lights

HEADLIGHT ILLUMINATION IS LIMITED AND PREVENTS DRIVER'S ABILITY TO SEE UPCOMING ROAD CONDITIONS, CURVES, ELEVATION, ANIMALS OR HUMANS IN THE ROAD AND HAZARDS. WITHOUT TURNING ON THE HIGH BEAMS. THERE IS A DISTINCT CUT OFF OF LIGHT AT THE TOP OF THE AREA ILLUMINATED THAT IS NOT COMMONLY SEEN IN OTHER VEHICLES AND THIS LIMITS HOW FAR AHEAD YOU ARE ABLE TO SEE.

NHTSA ODI 11124559

Aug 30, 2018Speed controlElectronic Stability Control (esc)

8/28/18 - VEHICLE UNEXPECTEDLY HAD JERKING/SHAKING AT AROUND 40MPH WITH VARIOUS SERVICE MESSAGES - STABILITRAK, TRACTION ON, TRACTION OFF, AND ALL WHEEL DRIVE. TRACTION SKID LIGHT ILLUMINATED. ONCE ABOVE 40 MPH, NO MORE JERKING. SPEEDOMETER WAS FLYING UP AND DOWN INTERMITTENTLY AS WELL. ONCE PARKED AND SHUT OFF FOR AN HOUR, I STARTED VEHICLE AND NO ISSUES. DROVE IT TO REPAIR SHOP AND THEY WERE UNABLE TO REPLICATE THE ISSUE. IT DEFINITELY FELT LIKE THE VEHICLE WANTED TO STALL. NOW I'M NERVOUS TO DRIVE IT BECAUSE I'M SURE IT WILL HAPPEN AGAIN UNEXPECTEDLY. THIS OCCURRED ON LOCAL STREETS WITH 45 MPH SPEED LIMITS.

NHTSA ODI 11123433

Aug 27, 2018Electronic Stability Control (esc)

THERE IS A PROBLEM WITH THE IGNITION COIL FAILURE. THE VEHICLE DESIGN HAS CLOSE PROXIMITY CATALYTIC CONVERTERS CAN RESULT IN ACCELERATED CONTAMINATION FOR THE UN BURNED FUEL ENTERING THE CATALYTIC CONVERTERS RESULTING IN ENGINE OR CONVERTER ASSEMBLY FAILURE

NHTSA ODI 11122763

Aug 10, 2018

THE AUXILIARY EVAPORATOR BLOWER MOTOR ON GMC ACADIAS EMITS BRUSH DUST THAT CONTAINS COPPER PARTICLES. THESE COPPER PARTICLES ARE BLOWN ONTO THE EVAPORATOR CORE OF THE VEHICLE WHICH FREQUENTLY LEADS TO CORROSION AND CREATES A REFRIGERANT LEAK, CAUSING THE AIR CONDITIONING UNIT TO STOP WORKING OR ONLY BLOW WARM AIR. THE EVAPORATOR HAS BEEN REPLACED TWICE ON MY ACADIA AND IT WENT OUT AGAIN ON JULY 30, 2018 (POTENTIALLY SOONER, BUT I NOTICED THE LACK OF COLD AIR ON THE 30TH). THE CERTIFIED TECHNICIAN THAT I SPOKE WITH SHARED WITH ME THAT THIS IS A VERY COMMON PROBLEM WITH GMC ACADIAS BUT GENERAL MOTORS REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. A SIMPLE ONLINE SEARCH SHOWS MANY DIFFERENT ACADIA OWNERS SHARING SIMILAR EXPERIENCES WHERE THEY HAVE TO FREQUENTLY PAY TO REPLACE THE EVAPORATOR ONCE THE VEHICLE IS OUT OF WARRANTY. THESE EVAPORATORS SHOULD BE FINE FOR THE LIFE OF THE CAR, BUT THERE IS A CLEAR DEFECT IN THE MANUFACTURING THAT IS CAUSING THE AIR CONDITIONING UNIT TO FAIL. WHILE THIS MIGHT NOT BE CONSIDERED A SAFETY CONCERN OR COMPLAINT, I HAVE TWO YOUNG CHILDREN AND HAVE GREAT CONCERNS OVER DRIVING MY VEHICLE IN THE SUMMER WITHOUT AIR CONDITIONING. PLEASE TAKE MY CONCERNS SERIOUSLY AND INVESTIGATE THE MULTITUDE OF COMPLAINTS ONLINE ABOUT THIS SPECIFIC ISSUE. HTTPS://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GMC-ACADIA.HTML HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/10057/GMC/ACADIA/GMC-ACADIA-HEATING-COOLING-PROBLEMS/P3 HTTPS://WWW.ACADIAFORUM.NET/8-GMC-ACADIA/8218-C-LOSING-REFRIGERANT-EVAPORATOR.HTML HTTP://GMAUTHORITY.COM/BLOG/TOPIC/2014-ACADIA-REAR-EVAPORATOR-ISSUES/ HTTPS://WWW.YOURMECHANIC.COM/QUESTION/MY-GMC-ACADIA-2013-IS-BLOWING-HOT-AIR-AND-THE-AC-IS-ON-BY-JENNIE

NHTSA ODI 11119022

Jul 9, 2018Airbags

STARTING VEHICLE AIR BAG LIGHT CAME ON AND STAYS ON.

NHTSA ODI 11110151

Jun 20, 2018Electrical systemBody & structureEngineCrash

"TAKATA RECALL" ON TUESDAY JUNE 19 I HAD PULLED INTO MY DRIVEWAY JUST BEFORE MY GARAGE WITH MY TWO SMALL CHILDREN. I PUT THE CAR IN PARK AND GOT OUT TO UNLOAD AND PREPARE TO TRANSFER MY ONE KID AND THEN THE OTHER. IT WAS 100 DEGREE WEATHER SO HAD TO KEEP THE CAR RUNNING. AFTER A MINUTE OR SO BEING IN PARK, MY CAR BEGAN TO DRIVE FORWARD WITH NO ONE BEHIND THE WHEEL. MY CAR DROVE OFF MY RETAINING WALL AND LANDED VERTICALLY WITH MY CHILDREN SUSPENDED IN THEIR CAR SEATS. EMERGENCY OFFICIALS RESPONDED. I HAVE VIDEO AND WILL HOLD OFF FIXING THE DAMAGE OF VEHICLE SO THAT THE FEDS CAN INVESTIGATE. GMC ALSO WOULD LIKE TO TAKE A LOOK AT IT. PLEASE LET ME KNOW WHERE TO SUBMIT MY SECURITY FOOTAGE.

NHTSA ODI 11102864

Jun 7, 2018Lights

I PURCHASED THIS VEHICLE 2 MONTHS AGO AND HAVE HAD TO SEPARATE CHANGE THE HEADLIGHTS ON IT TWICE ALREADY. THERE IS A COMMON ISSUE WITH THE ELECTRICAL SYSTEM THAT MAKES THE HEADLIGHTS GO COMPLETELY OUT OR DIM WHILE DRIVING OR IN IDLE AT TIMES.

NHTSA ODI 11100434

Jun 4, 2018Transmission & drivetrainEngine

WHILE IN MOTION, THE VEHICLE FEELS AS IF IT MISS-SHIFTS. IT DOES NOT MATTER WHETHER IT IS ON A HIGHWAY OR CITY STREETS, FROM TIME TO TIME, IT WILL FEEL LIKE THE SUV PULLS BACK OR "SKIPS A BEAT."

NHTSA ODI 11099557

Jun 1, 2018Electrical systemLightsAirbags

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE STALLED AT VARIOUS SPEEDS. IN ADDITION, THE SERVICE AIR BAGS AND SERVICE FRONT CAMERA WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED TO ILLUMINATE. ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL) WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA ODI 11099120

May 30, 2018Speed controlBrakes

CAR ONLY HAS 52,000 MILES ON IT AND THE ABS, BRAKE AND TRACTION LIGHTS HAVE REPEATEDLY COME ON. THE ISSUES HAS CAUSED THE LOST OF CRUISE CONTROL AND HIGH RISE OF MY ABS SYSTEM NOT WORKING DUE TO A WHEEL SPEED SENSOR FAILING. THE CAR SHOULDN'T HAVE THIS ISSUE WHEN THIS LITTLE OF MILEAGE ON IT. THE CAR STARTED THIS ALL OF SUDDEN AS I WAS DRIVING ONE DAY WHEN I WAS DRIVING IT ON THE STREET AND ONCE THE CAR IS IN GEAR ON ANY STREET SURFACE. THE RISK OF LOSING MY ABS HAS CAUSED MY NOT TO WANT TO DRIVE IT. I AM NOT THE ONLY PERSON WITH THIS ISSUE. MANY HAVE REPORTED ON DIFFERENT FORUMS OF THIS ISSUE AT A LOW MILEAGE. NO CAR SHOULD HAVE THIS SENSOR ISSUE "IF THAT IS WHAT IT TRULY IS" AT THIS YEARLY OF ITS LIVE SPAN AND LOW OF MILEAGE.

NHTSA ODI 11098880

May 9, 2018Airbags

THE SERVICE AIRBAG NOTIFICATION CAME ON AS WELL AS THE AIRBAG LIGHT. I HAVE NOT BEEN IN AN ACCIDENT OF ANY KIND.

NHTSA ODI 11092765

Apr 28, 2018Steering

MY STEERING FLUID PUMP BROKE AND THE TUBE HAD TO BE REPLACED BOTH LEAKED. CAR MADE NOISE WHEN TURNING CORNERS. COMPLAINED TO GMC BUT THEY REFUSED TO TAKE RESPONSIBILITY.

NHTSA ODI 11090759

Feb 24, 2018Fuel system

CHECK ENGINE LIGHT CODE FOR DEF HEATER FAILURE. POSSIBLE LIMP MODE EFFECT IN TRAFFIC.

NHTSA ODI 11074606

Feb 7, 2018

I WAS DRIVING ON THE INTERSTATE WITH MY SON AND THE REAR SUN ROOF EXPLODED. IT WAS A VERY LOUD NOISE AND MY EAR IN STILL HURTING FROM THE SOUND. THE SUNROOF SCREEN WAS CLOSED, BUT THE GLASS HAS NOT BROKEN APART AND FALLEN YET. IT IS SHATTERED ON THE UNDERSIDE IN HUNDREDS OF PIECES. THE TOP SHOWS LONG CRACKS ALL OVER. THERE DOESN'T SEEM TO BE A POINT WHERE SOMETHING HIT IT. THE CRACK LINES SEEM RANDOM.

NHTSA ODI 11067376

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Working with the data? Download all 447 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 GMC Acadia Denali verdict →