Jun 30, 2019Airbags
"SERVICE AIR BAG" LIGHT CAME ON. DEALER MADE WIRING REPAIR TO A SIR MODULE AND REPLACED A SIR SYSTEM SENSOR FOR APPROXIMATELY $530. IMMEDIATELY AFTER PICKING THE VEHICLE UP FROM THE DEALER THE "SERVICE AIR BAG" CAME ON AGAIN. THE DEALER WAS ABLE TO FIND A "BULLETIN" FROM GMC ADVISING TECHNICIANS TO CORRECT PROBLEM BY SOLDERING SOME ELECTRICAL CONNECTIONS. THIS APPEARS TO HAVE SOLVED THE PROBLEM. THIS SEEMS TO BE A SUBSTANTIAL DESIGN FLAW AND SERIOUS SAFETY ISSUE FOR A MISSION CRITICAL SYSTEM WHERE RELIABILITY IS PARAMOUNT. THIS PART DOES NOT ROTATE, IT IS NOT SUBJECT TO ANY UNKNOWN WEAR AND TEAR, THERE ARE NO PREVENTATIVE MAINTENANCE ACTIONS PROVIDED BY THE MANUFACTURER. IT ALSO APPEARS THAT GMC HAS NOT ADEQUATELY ADVISED THEIR DEALERS AND TECHNICIANS THAT THIS DEFICIENCY EXISTS AND WHAT THE PROPER CORRECTIVE ACTIONS IS WITHOUT EXORBITANT COSTS TO THE CONSUMER.
NHTSA ODI 11228488
Jun 18, 2019Electrical system
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM ACTIVATED EVERY TIME THE VEHICLE WAS STARTED. ALSO, "SERVICE SIDE DETECTION SYSTEM" ILLUMINATED ON THE MESSAGE CENTER. IN ADDITION, THE TURN SIGNALS DID NOT OPERATE INTERNALLY, ONLY EXTERNALLY. THE VEHICLE WAS TAKEN TO BEARDMORE CHEVROLET (418 FORT CROOK RD. N, BELLEVUE, NE 68005) WHERE IT WAS DIAGNOSED THAT THERE WAS A HARNESS THAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE EXCEEDED THE MILEAGE TO QUALIFY FOR THE EXTENDED WARRANTY UNDER BULLETIN NUMBER: 16-NA-178 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
NHTSA ODI 11220882
Jun 11, 2019Electrical systemAirbags
THE SERVICE AIR BAG SOON LIGHT IS ON AND THE CAR ONLY HAS 74,000 MILES AND HAS NEVER BEEN IN A WRECK. THIS IS THE SAME ISSUE THAT THERE WAS A RECALL FOR EARLIER MODEL YEAR ACADIAS UP TO 2013 AND IT IS WIDELY REPORTED THAT THE 2014S HAVE THE SAME ISSUE; THAT THE CONNECTOR HAS TO BE RESOLDERED FOR THE AIRBAGS TO DEPLOY. THIS IS A KNOWN SAFETY ISSUE TO GMC AND THEY ARE CHARGING APPROXIMATELY $400 TO FIX A KNOWN SAFETY ISSUE. NOW I'M GOING TO HAVE TO PAY $400 TO GET THIS FIXED BECAUSE IT IS NOT AN INCLUDED RECALL ON THE 2014S AND I DON'T WANT MY WIFE DRIVING A CAR WITHOUT AIRBAGS.
NHTSA ODI 11219241
May 17, 2019Airbags
I'M GETTING SERVICE AIR BAGS ON MY 2014 GMC ACADIA. THERE WAS A RECALL ON AIRBAGS PREVIOUSLY FOR THIS VEHICLE FROM 2009-2013 BUT NOT THIS MODEL. I'VE READ ENOUGH COMPLAINTS ON THE AIRBAGS FAILING AND THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. THIS CAR HAS NOT BEEN IN ANY ACCIDENTS OR FLOOD DAMAGE. THERE SHOULD BE NO REASON WHY I SHOULD BE GETTING SERVICE AIR BAG MESSAGE
NHTSA ODI 11208340
May 3, 2019Airbags
THE AIRBAG SERVICE WARNING CAME ON WHILE DRIVING ON HIGHWAY. PLEASE ASSIST ASAP, WE DRIVE OUR CHILDREN IN THIS VEHICLE.
NHTSA ODI 11205547
May 1, 2019
A/C STOPPED WORKING DUE TO THE REAR EVAPORATOR LEAKING CAUSED BY AN INTERNAL PART BLOWING OUT BRUSH DUST CONTAINING COPPER PARTICLES WHICH CORRODED THE EVAPORATOR, WHICH CAUSED A LEAK.
NHTSA ODI 11205071
Apr 26, 2019AirbagsElectronic Stability Control (esc)
I HAVE APPROXIMATELY 67000 MILE ON MY CAR AND TODAY THE SERVICE AIR BAG LIGHT CAME ON OFF AND ON I WILL PUT FUEL AND AND THE GAUGE STILL READS EMPTY OR HALF TANK TAKES RESTARTING CAR MANY TIMES BEFORE READS ACCURATELY ALSO PASSENGER SEAT BELT ALARM WILL GO OFF WHEN NO ONE IS IN THE PASSENGER SEAT
NHTSA ODI 11204021
Apr 22, 2019Electrical system
ON ONE, APPROXIMATELY 200-MILE TRIP LAST YEAR, THE ELECTRICAL SYSTEM IN OUR ACADIA COMPLETELY WENT OUT (INCLUDING ALL GUAGES, TURN SIGNALS, ETC.) THREE SEPARATE TIMES. WE WERE DRIVING ON INTERSTATE ROADWAYS, AND THE VEHICLE COULD STILL BE DRIVEN. THE SYSTEM REBOOTED EACH TIME AFTER A FEW MINUTES. ULTIMATELY, MY WIFE ENDED UP STRANDED AS THE VEHICLE WOULD NOT START DUE TO ELECTRICAL SYSTEM FAILURE AFTER SHE HAD PARKED IT DURING A SEPARATE TRIP. OUR GM DEALERSHIP INFORMED US THAT THE REAR OBJECT DETECTION MODULES HAD CORRODED, AND THAT "EVERYONE HAS THIS PROBLEM." THE CORROSION CAUSED A CASCADE FAILURE OR THE ENTIRE SYSTEM, WHICH IS DEFINITELY A SAFETY HAZARD. GM REPLACES THESE MODULES WITH NON-CORRODING ONES NOW, AFTER WE PAID $992.52 TO HAVE THEM REPLACED. I CONTACTED AUTUMN AT GM CUSTOMER SERVICE, AND SHE SAID THAT THERE IS NOW SPECIAL COVERAGE FOR THIS PROBLEM THAT BEGAN ON 4/2/19. HOWEVER, OUR VEHICLE IS OVER THE 80,000-MILE WARRANTY FOR THIS PROBLEM.
NHTSA ODI 11202870
Apr 22, 2019Brakes
BRAKE FAILURE. THE BRAKE VACUUM PUMP FAILED. I MARKED THE FAILURE AS TODAY AS THE DEALERSHIP CONFIRMED THE FAILURE. THE FAILURE OCCURRED A MONTH OR SO AGO. IT DOES NOT HAPPEN ALL OF TIME.
NHTSA ODI 11202982
Apr 19, 2019Electrical system
SIDE BLIND ZONE ALERT FEATURE IS NOT WORKING. THIS APPEARS TO BE A COMMON FAILURE DUE TO EITHER DEFECTIVE SENSORS OR MODULE. ESTIMATED COST TO REPAIR IS OVER $800.
NHTSA ODI 11197305
Apr 15, 2019Engine
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND SEVERAL MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS. THE FAILURE RECURRED. THE CONTACT CALLED WEST PAT O'BRIEN CHEVROLET (440-249-6296, LOCATED AT 25100 DETROIT RD, WESTLAKE, OH 44145) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
NHTSA ODI 11196496
Mar 28, 2019Airbags
SERVICE AIR BAG WARNING INDICATOR ON THE DASH. I'VE HAD MY CAR RIGHT AT A YEAR WHEN THE WARNING CAME UP ON THE DASH. UPON RESEARCHING I'VE NOTICED SEVERAL PEOPLE ARE HAVING THE SAME ISSUES AS CLOSE AS TWO DAYS AGO.. MY CAR HAS A LITTLE OVER 77,000 MILES ON IT.
NHTSA ODI 11192109
Mar 25, 2019Airbags
I PURCHASED THIS VEHICLE USED IN APRIL 2017, BUT A FEW MONTHS AFTER I PURCHASED THE VEHICLE I STARTED HAVING A LIGHT ON IN THE DASH SAYING "SERVICE AIR BAG". I'VE TRIED IGNORING IT & HOPING THAT THERE WOULD EVENTUALLY BE A RECALL BECAUSE THE VEHICLE NO LONGER HAD A WARRANTY, BUT WE ARE ABOUT TO TAKE IT IN TO GET IT SERVICED. AFTER SEARCHING THE INTERNET I AM FINDING THAT MANY OTHER PEOPLE WITH ACADIAS HAVE HAD THIS SAME ISSUE & HAVE HAD TO TAKE THEIR VEHICLE & PAY TO GET IT SERVICED. I'VE ALSO READ WHERE THERE WERE SOME ACCIDENTS WHERE THE AIRBAGS DID NOT DEPLOY. I HAVE RESEARCHED ONLY TO FIND OUT THAT MANY GMC MODELS WERE RECALLED FOR THE SAME ISSUE, BUT IT WAS FOR YEAR MODELS PREVIOUS TO MINE (INCLUDING BUT NOT LIMITED TO THE YEAR BEFORE MINE). I HAVE A FRIEND WHO HAS THE CHEVROLET TRAVERSE (WHICH IS THE EXACT SAME VEHICLE AS MINE, JUST WITH THE CHEVROLET NAME) & SHE HAD THE EXACT SAME PROBLEM THAT I'M HAVING. IS THIS NOT A SAFETY ISSUE? PLEASE RESEARCH THIS. IT IS NOT COINCIDENCE THAT SO MANY PEOPLE HAVE HAD THIS PROBLEM! THIS LIGHT COMES ON AT ALL TIMES AS SOON AS YOU TURN ON THE CAR. I HAVE READ WHERE SOME HAVE HAD FAULTY WIRING UNDER THE SEAT THAT HAD TO BE RE-SOLDERED.
NHTSA ODI 11191514
Mar 22, 2019Seats
THE SEATS FOR THE FRONT DRIVER AND PASSENGER ARE NOT ERGONOMICALLY CORRECT. THE PUSH THE PASSENGERS HEAD AND NECK FORWARD INTO AN UNNATURAL POSOTION. THIS HAPPENS AT THE WITH THE HEADREST FULLY UP, DOWN, FORWARD OR AS FAR BACK IN POSITION AS IT CAN BE MIVED. I AM CURRENTLY EXPERIENCING NECK PAIN. I HAVE NO ISSUE WITH LOWER LUMBAR SUPPORT. I HAVE SPOKEN WITH MANY I DIVIDUALS IN SOCIAL MEDIA THAT HAVE THE SAME ISSUE WITH THIS CAR AND THE 2014 BUICK SUV.
NHTSA ODI 11190857
Mar 15, 2019Electrical systemElectronic Stability Control (esc)Engine
WHILE DRIVING, THE STABILITRAK SERVICE MESSAGE CAME ON, THEN TRACKTION CONTROL DISPLAYED. THE CAR THEN STALLED, WHILE DOING 70 ON THE FREEWAY. ALMOST GOT KILLED TRYING TO GET TO THE RIGHT LANE. HAD TO TURN OFF IGNITION (AND OPEN THE DOOR TO KILL THE ELECTRICAL CIRCUIT) TO RESET THE CAR TO DRIVE IT. THE CAR ALSO DOES THIS AT IDLE. IT WILL RANDOMLY MIS-SHIFT AND FEEL LIKE A CHAIN WAS HOOKED TO MY BUMPER AND BROKE OFF. SUPER SCARY, LIFE IN DANGER FOR SURE. THIS HAS HAPPENED 3 TIMES IN THE LAST 24 HOURS. I JUST BOUGHT THE CAR 5 DAYS AGO.
NHTSA ODI 11187179
Mar 12, 2019Brakes
BRAKE BOOSTER IS BAD ON 2014 GMC ACADIA
NHTSA ODI 11186302
Mar 8, 2019Electrical systemLightsEngine
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 75 MPH, THE ENGINE POWER REDUCED, SERVICE STABILITRAK, AND TRACTION CONTROL OFF WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS HAD TO BE REPLACED EIGHT TIMES WITHIN ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE HAD AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
NHTSA ODI 11185434
Feb 23, 2019
AUXILLARY EVAPORATOR CORE FAILURE, 2 TIMES SINCE I HAVE OWNED THE VEHICLE AT THE HEAT OF THE DAY, DRIVER SIDE A/C BLEW COLD, PASSENGER SIDE BLEW HOT
NHTSA ODI 11182085
Feb 20, 2019Engine
ENGINE CONTINUED RUNNING AFTER KEY TURNED TO OFF AND THEN REMOVED
NHTSA ODI 11181392
Feb 13, 2019Electrical system
TAKATA RECALL MY VEHICLE IS EXPERIENCING TOTAL SYSTEM ELECTRICAL FAILING, IT STARTED WITH A REAR COLLISION MODULE AND NOW IT IS OTHER SYSTEM LIKE; AIRBAG LIGHTS, WINDSHIELD WIPERS, BLINGERS, RADIO, ETC. I HAVE READ THAT THIS IS A COMMON PROBLEM BUT NO RECALL, WE NEED HELP!
NHTSA ODI 11179904
Feb 7, 2019Steering
POWER STEERING FAILED - NO DASH LIGHT, DIP STICK HIDDEN UNDER PLASTIC ENGINE SHROUD, NO FLUID SHOWING. ALMOST CAUSED SERIOUS ACCIDENT WHILE MAKING A RIGHT TURN AT INTERSECTION THEN FAILED COMPLETELY ON THE NEXT TURN TO THE RIGHT. NOW THE STEERING WITHOUT THE PUMP IS SERIOUSLY DIFFICULT TO TURN, ESPECIALLY AT SLOW SPEEDS OR GOING DOWN HILL.
NHTSA ODI 11175088
Jan 29, 2019Electrical systemAirbags
THERE IS A WATER LEAK EVERY TIME IT RAINS. ONCE I COULD NOT SHUT OFF MY CAR HAD TO TAKE IT TO THE DEALERSHIP. SAID THE DRAIN LINE FOR SUNROOF HAD DEBRI AND WATER WAS SITTING ON FUSE BOX. WATER LEAKS IN FLOOR BOARD. YESTERDAY, THERE IS NO SOUND IN VEHICLE AT ALL (NO RADIO NO BLINKING NOISE WHEN BLINKER IS TURNED ON.)
NHTSA ODI 11172764
Jan 20, 2019Electrical system
MY CAR IS ON HIS 4TH BATTERY SINCE I BOUGHT IT. SOMETHING KEEPS DRAINING THE BATTERY. TWO TRIPS TO THE DEALER AND THEY SAY ALL OK. TODAY AFTER BEEN THE 4 DAYS AGO, THE BATTERY IS DEAD AS GAIN. IT DOES TAKE CHARGE. CAN I APPLY FOR THE LEMON LAW, I WONDER.
NHTSA ODI 11171042
Jan 18, 2019Engine
ENGINE LIGHT KEEP COMING ON
NHTSA ODI 11170701
Jan 14, 2019Electronic Stability Control (esc)
MY VEHICLE WILL TELL ME TO SERVICE STABILITRAL, AND THAT TRACTION CONTROL IS OFF. IT INTERMITTENTLY DOES THIS AND GOES AWAY ONCE VEHICLE IS TURNED OFF AND BACK O. HOWEVER IT IS VERY DANGEROUS BC THE CAR THEN STALLS, HAS A HARD TIME ACCELERATING, AND HESITATES/STUTTERS AS IT TRIES TO ACCELERATE. MAINLY DOES THIS WHEN DRIVING MORE THAN 20 MILES ON HIGHWAY.BUT SOMETIMES IN CITY ENVIRONMENTS. IT SOUNDS VERY FAMILIAR TO ANOTHER RECALL. BUT IT DOES NOT APPEAR WITH VIN AS A RECALL
NHTSA ODI 11170063