Jun 21, 2017SteeringSeat beltsLatches & locks
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND PREVENTED THE DOOR FROM REMAINING CLOSED. THE DOOR WAS HELD CLOSED BY A BUNGEE CORD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRADLEY FORD LINCOLN LOCATED AT 1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, ARIZONA, 86403)WHO STATED THAT THEY HAD THE PARTS AND SCHEDULED AN APPOINTMENT THE FOLLOWING WEEK. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, HE WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER FOR SIX MONTHS TO A YEAR, AND THAT THEY WOULD CONTACT HIM WHEN PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ... .UPDATED 11/16/17 *BF UPDATED 11/21/2017*JS
NHTSA ODI 11000461
Jun 14, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (MAGIC CITY FORD LINCOLN, 809 WILLIAMSON RD NE, ROANOKE, VA 24016 (540) 345-0911) AND WAS INFORMED THAT A RECALL REMEDY WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10995088
Jun 7, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO THE DEALER (HEMPSTEAD FORD LINCOLN 301 N FRANKLIN ST, HEMPSTEAD, NY 11550) WHO STATED THAT THEY WOULD CALL THE CONTACT WHEN PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10993751
May 24, 2017Electrical systemAirbagsSeat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE TIM SHORT FORD DEALER, LOCATED ON 107 ROCKWOOD LN, HAZARD, KY 41701, WHERE IT WAS DIAGNOSED THAT THE WIRING UNDERNEATH THE SEAT WAS FRACTURED AND CAUSED THE AIR BAG SYSTEM TO DEACTIVATE. THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10991365
May 23, 2017Transmission & drivetrainElectrical systemSeat beltsEngine
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE. THE DEALER (MULLINAX FORD OF KISSIMMEE 1810 E IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744 407-846-6000) DIAGNOSED THE VEHICLE AND REPLACED THE ALTERNATOR ASSEMBLY, TRANSMISSION, BATTERY, AND DRIVE TRAIN. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND A MANUFACTURER'S EXTENDED SERVICE CAMPAIGN TO ADDRESS A FAILURE CONCERNING MODULES FOR THE ACCESSORY PROTOCOL INTERFACE MODULE. THE DEALER INDICATED THAT THE PARTS HAD BEEN UNAVAILABLE FOR MONTHS CONCERNING THE RECALL. THE CONTACT WAS TO CHECK TO VERIFY THE EXTENDED SERVICE CAMPAIGN BECAUSE THE DEALER MADE NO MENTION. THE MANUFACTURER WAS NOTIFIED OF THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10991279
May 10, 2017Seat belts
MY CAR HAS HAD AN OPEN RECALL FOR THE SEATBELTS SINCE 03 NOV 2016, AND THERE IS STILL NO REMEDY AVAILABLE. THIS IS IN ADDITION TO SEVERAL OTHER RECALLS, INCLUDING ONE A COUPLE DAYS AGO FOR FAULTY DOOR LATCHES, AND THE OVERALL POOR QUALITY OF THE VEHICLE. I CAN'T EVEN TRADE IT IN BECAUSE NO ONE WANTS A VEHICLE WITH AN OPEN RECALL. I FEEL THAT FIVE AND A HALF MONTHS IS AN EXCESSIVE TIME FOR A RECALL TO STILL HAVE NO REMEDY.
NHTSA ODI 10984704
May 1, 2017Seat belts
2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO PASSENGER FRONT SEATBELT PRETENSIONER CABLE RECALL. *LD THE CONSUMER REQUESTED TO KNOW WHEN THE SAFETY RECALL FOR THE FRONT PASSENGER SEATBELT PRETENSIONER CABLE WOULD BE REPAIRED. UPDATED 05/01/2017*JS
NHTSA ODI 10970188
Apr 28, 2017Transmission & drivetrainSeat beltsSpeed control
.I HAVE A 2014 FORD FUSION THAT HAS A TOTAL OF EIGHT SAFETY RECALLS. I HAVE ONLY RECEIVED ONE SAFETY NOTICE RECALL REGARDING THE PASSENGER FRONT SEATBELT FROM FORD MOTORS. THE NOTICE DID NOT STATE A TIMELINE INDICATING WHEN THE ISSUE WOULD BE RESOLVE. I CONTACT FORD MOTORS TO GET A TIMELINE AND WAS ADVISED BY A REPRESENTATIVE THAT FORD IS CURRENTLY WORKING ON THE RECALL AND DOESN'T HAVE ANY UPDATES. I STATED MY DISAPPOINTMENT AND CONCERNS WITH FORD MOTORS. I ALSO STRESS THAT MY FAMILY SAFETY IS BEING COMPROMISE BY RIDING IN AN UNSAFE CAR. SHE STATED TO ME 'THAT FORD CANNOT HELP ME WITH A HYPOTHETICAL SITUATION. FORD DOES NOT CARE ABOUT THE SAFETY OF ITS DRIVERS.
NHTSA ODI 10981292
Apr 25, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS SAFE TO DRIVE AND IT WAS NOT A STOP SALE RECALL. THE CONTACT WAS ALSO INFORMED THAT THEY WOULD HAVE THE PARTS IN APRIL; HOWEVER, UPON ANOTHER CONVERSATION WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE DATE WAS CHANGED TO SOME TIME IN OCTOBER OR NOVEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS PROVIDED WITH FORD CASE NUMBER: 12186126. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10980409
Apr 25, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS SAFE TO DRIVE AND IT WAS NOT A STOP SALE RECALL. THE CONTACT WAS ALSO INFORMED THAT THEY WOULD HAVE THE PARTS IN APRIL; HOWEVER, UPON ANOTHER CONVERSATION WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE DATE WAS CHANGED TO SOME TIME IN OCTOBER OR NOVEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS PROVIDED WITH FORD CASE NUMBER: 12186126. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10980407
Apr 23, 2017Seat belts
THE REAR, MIDDLE SEAT BELT LOCKED WHILE THE SEAT WAS DOWN, TENSIONING THE BELT BEYOND THE POINT WHERE THE SEAT CAN BE USED. THE BELT CANNOT BE LOOSENED ENOUGH TO ALLOW THE SEAT BACK TO BE LIFTED INTO THE UPRIGHT POSITION AND OBVIOUSLY CANNOT BE USED TO RESTRAIN A PASSENGER. TENSION HAD TO BE RELEASED FROM THE BOTTOM SECURING BRACKET IN ORDER TO LIFT THE SEAT BACK SO THAT A PASSENGER CAN SIT IN THE WINDOW SEAT. AT THAT POINT THE SEAT BELT WAS LOCKED WITH THE SEAT UP AND THE MIDDLE SEAT BELT CANNOT BE RELEASED TO BE USED.
NHTSA ODI 10980019
Apr 21, 2017Seat belts
RECALL 16S42. STILL WAITING ON A REMEDY FOR MY FORD FUSION HYBRID 2014. I DON'T BELIEVE THAT IT SHOULD BE TAKING THIS LONG.
NHTSA ODI 10979743
Apr 19, 2017Seat belts
I RECEIVED NOTICE OF A RECALL IN NOVEMBER 2016 INVOLVING MY SEATBELTS BEING UNABLE TO PROPERLY RESTRAIN ME DURING AN ACCIDENT. IT IS STILL NOTATED THAT FORD HASN'T FOUND A REMEDY TO THE PROBLEM. I FEEL LIKE I HAVE BEEN PATIENT CONSIDERING MY LIFE MAY BE ON THE LINE OVER THIS BUT I WOULD LIKE SOMETHING TO BE DONE TO CORRECT THE PROBLEM. CONSIDERING I DRIVE APPROXIMATELY 100 MILES PER DAY ON A COMMUTE TO WORK, I WOULD LIKE TO FEEL SAFE DOING IT AND KNOWING THAT MY SEATBELT MAY NOT RESTRAIN ME IS A HUGE PROBLEM. CAN YOU PLEASE LOOK INTO WHY THEY AREN'T FIXING THIS MAJOR ISSUE IN A TIMELY MANNER. THERE HAS BEEN NO ACCIDENT TO DATE BUT I AM CONCERNED ABOUT MY SAFETY IF ONE WAS TO OCCUR.
NHTSA ODI 10979238
Apr 12, 2017Seat belts
SAFETY RECALL 16S42 / NHTSA RECALL 16V-875 RECEIVED LETTER JANUARY 2017 PARTS NOT AVAILABLE. IT IS NOW APRIL 2017. 90 DAYS SHOULD BE ENOUGH TO GET PARTS. PLACE HELP FORD GET THE PARTS MOVING.
NHTSA ODI 10972147
Mar 21, 2017Seat belts
I RECEIVED A LETTER IN JANUARY STATING THAT MY VEHICLE WAS BEING RECALL DUE TO SAFETY SEAT BEAT ISSUE. I HAVE NOT RECEIVE ANY UPDATE REGARDING THE RECALLS. I AM DRIVING AROUND IN A UNSAFE VEHICLE.
NHTSA ODI 10967476
Mar 21, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
NHTSA ODI 10967503
Mar 6, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10958963
Feb 27, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10957426
Feb 6, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/09/17*LJ *CN
NHTSA ODI 10949804
Jan 25, 2017Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN THE SECOND QUARTER OF 2017 WHEN THE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10947565
Jan 24, 2017Seat belts
OPEN RECALL NUMBER 16S42 - SEAT BELT TENSIONERS NOT OPERATING CORRECTLY - FORD WILL NOT AUTHORIZE ALTERNATE TRANSPORTATION. I AM WRITING TO FILE A COMPLAINT ON FORD THAT THEY WILL NOT PROVIDE ALTERANTE TRANSPORTATION FOR A CLEAR SAFETY ISSUE
NHTSA ODI 10947440
Dec 5, 2016Seat belts
THE SEAT BELT WARNING SYSTEM WILL NOT ACTIVATE ONCE THE CAR GOES ABOVE 6 MPH. I HAVE HANDICAPPED SON WHO ACCIDENTALLY UNPLUGGED HIS SEAT BELT AND I HAD NOT INDICATION. NO CAR I HAVE EVER OWNED FUNCTIONS LIKE THIS REGARDING SEAT BELT WARNING.
NHTSA ODI 10930050
Nov 25, 2016Seat belts
I HAVE NOW HAD TO REPLACE MY BACKSEAT SEAT BELTS 3 TIMES, TWICE ON THE PASSENGER BACKSEAT AND ONCE ON THE DRIVER BACKSEAT. MIND YOU THESE ARE SEAT BELTS THAT DO NOT GET LATCHED AND UNLATCHED SEVERAL TIMES A DAY LIKE THE DRIVER SEAT, BUT THESE SEAT BELTS STAY LATCHED WITH A CAR SEAT SO THEY SHOULD NOT BE GETTING WORE OUT SO QUICK. ALSO THESE BELTS BROKE WHILE THE VEHICLE WAS STATIONARY, NO PRESSURE ON THEM. THIS IS EXTREMELY SCARY FOR ME ESPECIALLY SINCE MY TWO CHILDREN RIDE IN THESE SEATS DAILY AND THE SEAT BELTS BROKEN WITH OUT ANY PRESSURE. WHAT IS GOING TO HAPPEN IF I GET REAR ENDED BY SOMEONE GOING 50 MPH???? I CONTACTED FORD AND THEY ONLY WANTED TO DO 2 THINGS: CONTINUE TO REPLACE THE SEAT BELTS AS THE BREAK...REALLY, NEXT TIME IT COULD BE BROKE FROM A WRECK!! THE OTHER OPTION WAS TO TRADE MY CAR IN. FIRST OFF THEY DID NOT OFFERED ME NOWHERE NEAR WHAT I WOULD NEED, SECONDLY AND MOST IMPORTANT IF I TRADED IT IN I CAN ALMOST GUARANTEE THAT THEY WOULD TURN AROUND AND SELL IT TO SOMEONE ELSE. I HAVE HAD SEVERAL VEHICLES FROM FORD HECK MY HUSBAND USED TO WORK THERE, BUT I WAS EXTREMELY SURPRISED AND DISAPPOINTED IN THE LACK OF CARE OR WORRY FOR MY FAMILIES SAFETY IN THIS MATTER.
NHTSA ODI 10927814
Aug 29, 2016Seat belts
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE MIDDLE SEAT BELT IN THE REAR SEAT WAS LOCKED AND WOULD NOT PULL OUT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS LOCKED AND NEEDED TO BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 10899335
Jul 14, 2016Seat belts
THE DRIVER SIDE SEAT BELT WILL RETRACT AND LOCK FOR NO REASON UNDER NORMAL DRIVING CONDITIONS. ATTEMPTS TO FIX THE PROBLEM WHILE DRIVING CONSISTS OF REMOVING THE SEAT BELT LETTING IT RETRACT ALL THE WAY UP THEN TRY TO BUCKLE IT BACK IN PLACE. THE LAST TIME ABOUT A WEEK AGO THE REMEDY DID NOT WORK, AND THE SEAT BELT REMAINED LOCK IN THE RETRACTED POSITION AND WOULD NOT RELEASE. THIS FORCED MY WIFE TO DRIVE HOME WITHOUT A SEAT BELT.
NHTSA ODI 10884758