Home · 2014 Ford Fusion Energi · Complaints

What 1,347 owners told NHTSA about the 2014 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,347)Crash / fire / injury (69)Steering (326)Transmission & drivetrain (247)Engine (210)Electrical system (157)Brakes (115)Fuel system (85)Seat belts (81)Body & structure (77)Latches & locks (51)Airbags (45)

157 of 1,347 complaints match · Electrical system · clear filters · page 3 of 7

Mar 6, 2021Electrical system

THE POWER WINDOWS ALL QUIT WORKING AT THE SAME TIME. AFTER A FEW WEEKS THE PASSENGER FRONT WINDOW STARTED WORKING. I TOOK THE CAR IN FOR A RECALL, AT THAT TIME I ASKED THEM TO CHECK THE WINDOWS AS WELL AS THE LOCKS. THE ONLY WAY TO LOCK THE CAR WAS THE KEY FOB. NO CODES CAME UP WHEN PUT ON DIALYSIS. THE WINDOWS ALL WORKED AFTER THEY CHECKED, THEY SUGGESTED REPLACING THE MASTERWINDOW SWITCH. I DECLINED SINCE THE WINDOWS WORKED. SHORTLY AFTER MY CONTROL PANEL QUIT WORKING I CANNOT GET ANY HEAT OR AIR. THIS WIL PERIODICALLY WORK FOR A FEW MINUTES THEN QUIT. RECENTLY THE LOW TIRE PRESSURE SYSTEM WILL COME ON, TIRE PRESSURES ARE PERFECT, AFTER TURNING OFF THE CAR THE LIGHT GOES AWAY. EVERYTHING EXCEPT THE TIRE LIGHT HAS HAPPENED WHILE DRIVING AND WHILE PARKED. TIRE PRESSURE HAS ONLY HAPPENED WHILE DRIVING. ALSO WHEN THE CONSOLE QUIT WORKING THE OUTSIDE TEMPERATURE DOES NOT SHOW ON THE DASH.

NHTSA ODI 11399535

Dec 28, 2020Electrical systemBody & structureEngine

BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.

NHTSA ODI 11385166

Dec 4, 2020Electrical system

MY FUSION HAD INOPERABLE WIPERS AND TURN SIGNALS. THE STEERING WHEEL CONTROLS WOULD NOT WORK OR TOGGLE BETWEEN ANY INFORMATION. THE BLINKERS WOULD NOT WORK AT ALL. WIPERS WOULD ONLY WORK ON FULL SPEED. I HAD TO DRIVE FOR 20 MILES AND THEN EVERYTHING STARTED TO WORK AGAIN.

NHTSA ODI 11377877

Nov 9, 2020Electrical systemEngineFuel system

I'VE HAD MY CAR FOR 5 YEARS. 6 MONTHS AFTER I PURCHASED IT IT STARTED SHOWING TRANSMISSION ISSUES. IT'S ALMOST LIKE IT GETS STUCK IN A GEAR WHEN TRYING TO ACCELERATE , AND THEN IT FLINGS YOUR FORWARD. WHEN DRIVING UP A HILL IT WON'T GO OVER 30MPH. I TOOK IT IN OVER 2 YEARS AGO TO FORD AND WAS TOLD A TRANSMISSION RECALL FOR 2014 FORD FUSIONS WAS COMING. 2 YEARS LATER AND I'M BEING TOLD MY CAR DOESN'T QUALIFY BUT IS SHOWING ALL THE SIGNS THAT'S LISTED ON THE RECALL. JUST LAST WEEK MY CAR SHUT OFF WHILE DRIVING ON THE FREEWAY WITH MY KIDS IN THE CAR. SINCE IT'S HAPPENED 3 TIMES. SINCE IT STARTED SHUTTING OFF WHILE DRIVING A NEW ISSUE HAS PROGRESSED. MY CAR NOW JERKS WHEN TRYING TO ACCELERATE. IF I HAVE THE HEATER IN IT SMELLS LIKE SOMETHING IS BURNING. WE USED A CODE READER AND IT TOLD US TRANSMISSION ISSUES BUT FORD STILL SAYS I DON'T QUALIFY.

NHTSA ODI 11373826

Oct 1, 2020Electrical system

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS IN REVERSE, THE BACK OVER CAMERA BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND QUOTED OVER 700.00 TO REPAIR. COGSWELL MOTORS (1900 E MAIN ST, RUSSELLVILLE, AR 72801, (479) 968-2665) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.*DT*JB*DT CONSUMER STATED HE DID HIT SOMETHING AND AT THE TIME VEHICLE WAS UNDER WARRANTY. DEALER TOLD THE CONSUMER CAMMERA WAS FINE.*JB

NHTSA ODI 11362239

Sep 30, 2020Electrical system

BACK UP CAMERA MALFUNCTION. CAMERA DISPLAY WILL EITHER BE BLACK OR ZOOMED IN AND MIRRORED. HAS GOTTEN WORSE TO THE POINT THE CAMERA FAILS 99% OF THE TIME DUE TO THE HEIGHT OF THE REAR SEATS VISIBILITY IS GREATLY AFFECTED. HAPPENS WHEN PLACING CAR IN REVERSE.

NHTSA ODI 11362069

Aug 25, 2020Electrical systemElectronic Stability Control (esc)

APPEARLLY FORD MOTOR COMPANY KNEW ABOUT APIM SYSTEM MALFUNCTIONING THAT THEY EXTENDED THE WARRANT STARTING FROM 2014 FOR 5 YEARS AND DIDN'T NOTIFY TO THE CUSTOMERS SO AFTER YOUR WARRANTY IS GONE THE APIM SYSTEM WILL NO LONGER WORK AND BY LAW ALL MANUFACTURING NEED TO NOTIFY OF ANY ABNORMAL SITUATION ON YOUR VEHICLE. THEIR UNDERSTANDING IS THAT THIS DOES NOT FALL UNDER A SAFETY RECALL, BUT WITHOUT HAVING THE SPEAKERS OR SOUND WORKING YOU WILL NOT HEAR YOUR SEATBELT CHIME YOU WILL NOT HEAR YOUR MOTOR SENSES CHIME WHEN CROSSING A-LINE, YOU WILL NOT HEAR YOUR VEHICLES CHIME REVERSING NOR WILL YOU SEE YOUR CAMERA. I HAVE SEEN 1000THS OF PEOPLE HAVING THE SAME PROBLEM AND FORD WILL NOT FIX IT BECAUSE "THEIR WARRANTY HAS EXPIRED" THEY ARE REQUESTING $1000 TO FIX IT.HOPEFULLY THIS CAN BE ANNOUNCED FOR ANOTHER CUSTOMERS BEFORE THEIR WARRANTY EXPIRES AND THEY DON'T HAVE TO PAY 1000 DOLLARS LIKE MYSELF

NHTSA ODI 11351103

Aug 21, 2020Electrical systemBrakes

WHILE DRIVING ON A 2 LANE FLAT ROAD THE CAR STARTED LOSING POWER, WHEN I PRESS THE GAS HARDER THE CAR REALLY SPEEDED UP AND AFTER 2 BLOCKS IT STARTED LOSING POWER AGAIN, WITHIN THAT TIME THE "HILL START ASSIST" WARNING LIGHT CAME ON AND WENT OFF LOSING POWER ON AND OFF FOR 5 MILES UNTIL I REACHED HOME. AFTER GETTING HOME I NOTICE THE BRAKE LIGHT DIDN'T GO OFF AFTER 2 HOURS, SO I HAD TO REMOVE BATTERY CABLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP AND THEY REPAIRED BRAKE SWITCH BECAUSE I DIDN'T KNOW IF IT WOULD STOP COMPLETELY.

NHTSA ODI 11350618

Jun 17, 2020Electrical system

THE SEAT BELT TIGHTENED UP. I NOTICED IT A FEW DAYS AGO. TODAY WHEN I WAS TRYING TO PUT THE SEAT BACK UP IT WOULDN'T BECAUSE THE SEAT BELT HAS NO SLACK TO LET IT COME UP. *TR

NHTSA ODI 11329397

May 8, 2020Electrical systemBody & structureEngine

MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR

NHTSA ODI 11323904

Feb 11, 2020Electrical systemElectronic Stability Control (esc)Brakes

VEHICLE WAS STATIONARY FOOT ON BRAKES IN REVERSE. MY SISTER TOUCHED THE BACK OF THE CAR WITH HER HAND I HEARD A LOUD BEEEEEEEP THEN NEVER HEARD ANY SOUND AGAIN. NOT EVEN WHEN THE KEYS ARE LEFT IN THE IGNITION OR WHEN I'M UNBUCKLED. NOT A SINGLE SOUND. THEN 3 MONTHS LATER THE BRAKES WERE STALLING SO I GOT NEW ROTORS AND PADS AND THEY STILL STALL/ SHAKE. AS IF THAT WASN'T ENOUGH NOW IT JUST DOESN'T START: I'VE GOOGLED ALL THESE PROBLEMS AND I'M NOT THE ONLY ONE. FORD SHOULD NOT BE ALLOWED TO KEEP SELLING THE SAME BROKEN CARS.

NHTSA ODI 11308462

Feb 7, 2020Electrical systemEngine

THE PROBLEM BEGAN IN FEBRUARY 2019 WHEN THE DESCRIBED CAR BEGAN TO STALL WHILE IN DRIVE, REVERSE AND/OR PARK. CAR SHAKES VIOLENTLY AND THEN DIES STATING 'PRESS BRAKE TO START'. AFTER THE CAR IS PUT IN PARK, TURNED OFF AND BACK ON, CAR RESUMES NORMAL FUNCTION. AFTER FIRST TAKING IN THE CAR, THE TURBOCHARGER WAS FOUND TO BE THE CULPRIT. AFTER GETTING A VERY EXPENSIVE REPAIR DONE, THE PROBLEM RETURNED SHORTLY AFTER. TRAVELING ACROSS THE COUNTRY, THE PROBLEM HAPPENED AGAIN. AFTER RETURNING HOME AND HAVING MORE WORK DONE, THE PROBLEM CONTINUED TO HAPPEN. WHEN ON CITY ROADS, IN THE DRIVEWAY OR PARKING LOTS, THE STALLING CONTINUED. IN ONLY NINE MONTHS, THE NEW SPARK PLUGS NEEDED TO BE REPLACED AND TWO ENGINE COILS HAD FAILED. THEN AFTER THIS WORK WAS COMPLETED, THE PROBLEM CONTINUED BUT NO ENGINE LIGHT HAD COME ON. THEN IN DECEMBER 2019 THE CAR WAS TAKEN TO A FORD DEALERSHIP IN KANSAS TO BE DIAGNOSED. AFTER CLAIMING THE TRANSMISSION NEEDED WORK OR EVEN WORSE POSSIBLE REPLACEMENT, I WAS FACED WITH THE QUESTION OF WHETHER OR NOT TO KEEP THE CAR. AFTER THE CAR WAS FINISHED AT THE DEALERSHIP WITH NO REPAIR DONE OTHER THAN A RECALL, THE ENGINE LIGHT CAME ON AND THE PROBLEM BECAME WORSE: MORE FREQUENT AND MORE INTENSE SHAKING. AFTER MULTIPLE CALLS MADE TO THE DEALERSHIP TO INQUIRE ABOUT AFTER MARKET WARRANTY COVERAGE ON THE REPAIR, THE DEALERSHIP HAS NOT CALLED BACK.

NHTSA ODI 11307769

Jan 30, 2020Electrical system

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, HE DISCOVERED THE VEHICLE NEEDED TO BE JUMP STARTED BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS TURNED OFF, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE FAILURE REOCCURRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,251.

NHTSA ODI 11306175

Jan 29, 2020Electrical system

MY 2014 FORD FUSION SE HAS A RECALL ON IT FOR THE BRUSHING TRANSMISSION CABLE. THIS HAS NOT BEEN FIXED AND WHILE I AM DRIVING MY CAR THROWS ITSELF INTO NEUTRAL AND STOPS IN THE MIDDLE OF THE ROAD. SO FAR IT HAS ONLY HAPPENED WHILE TURNING A CORNER. I AM WORRIED ABOUT WRECKING MY CAR. THIS RECALL CAME OUT ON JULY 17TH, 2018 AND I BOUGHT MY CAR SEPTEMBER 21, 2018. SO I NEVER RECEIVED THE RECALL IN THE MAIL. I LOOKED UP RECALLS ON MY VEHICLE AND FOUND THIS. EVEN THOUGH IT'S BEEN A WHILE SINCE I BOUGHT MY CAR, AM I STILL QUALIFIED FOR MY CAR TO GET FIXED WITH NO CHARGE TO ME?.

NHTSA ODI 11302822

Jan 16, 2020Transmission & drivetrainElectrical systemFuel system

THE CAR WILL PULSATE AND SHAKE WHEN DRIVING, THEN THE CHECK ENGINE LIGHT WOULD COME ON. YOU CAN'T ACCELERATE, LIKE THERE NO ACCELERATING IN THEN THE CAR CUT OFF, WHICH IS DANGER. I HAVE HAD THIS CAR FOR LESS THEN A YEAR, I JUST PAYED CLOSE TO 1,000 BUCKS GETTING IT FIX FROM HAVING ELECTRICAL PROBLEMS THAT MY WARRANTY DID NOT COVER. I HAD TO TAKE TO THE SHOP FOR THINGS THAT WAS OR RECALLED., IN NOW THIS. I THINK I WAS SELL A LEMON.

NHTSA ODI 11299942

Jan 14, 2020Electrical system

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD OF TULLAHOMA LOCATED AT 1106 E CARROLL ST, TULLAHOMA, TN 37388, (931)455-4564, TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

NHTSA ODI 11299392

Jan 9, 2020Electrical systemVisibility & wipers

DROVE A SHORT DISTANCE TO MEET A FRIEND. WHEN I CAME OUT TO GO HOME MY DASH LIGHTS WOULD NOT WORK, DOOR CHIME AND SEAT PRESETS INOPERATIVE. ALSO DETERMINED ON THE WAY HOME THAT I HAD NO TURN SIGNALS, WINDOW CONTROLS, HIGH BEAMS OR RADIO. LOOKED ONLINE TO DISCOVER THAT FORDS ARE SUSCEPTIBLE TO ELECTRICAL ISSUES. THE LOW KEY BATTERY WARNING HAD BEEN ON ALL DAY PRIOR TO THIS HAPPENING. THIS IS VERY DANGEROUS AS IT IS WINTER HERE AND WE ARE EXPECTING RAIN AND SNOW.

NHTSA ODI 11298292

Dec 22, 2019Electrical systemVisibility & wipers

TURN SIGNALS SUDDENLY DID NOT FUNCTION/WIPERS ALSO NON -FUNCTION - STEERING WHEEL BUTTON CONTROLS - NON- FUNCTION DID SOME INTERNET RESEARCH AND SEVERAL HAD THE SAME ISSUE HAPPEN - SEVERAL FORD TECHS RESOLVED WITH CYCLING THE HIGH BEAMS ON THE VEHICLES- I DID THE SAME AND RESOLVED THE ISSUE AS WELL- THIS IS A SAFETY HAZARD AND FELLOW FORD FUSION OWNERS NEED TO BE ALERTED THIS CAN HAPPEN SUDDENLY .

NHTSA ODI 11290719

Dec 10, 2019Electrical systemEngine

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED IN TRAFFIC. THE CONTACT STATED THAT THE NEEDLE FOR THE RPM GAUGE FLUCTUATED; HOWEVER, THE ENGINE DID NOT REV UP. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213, (844) 242-1515) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A PROGNOSIS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11288086

Oct 24, 2019Transmission & drivetrainElectrical systemEngine

I PURCHASED MY FORD WHILE IT WAS STILL UNDER THE WARRANTY. I TOOK IT TO A DEALER BECAUSE I WAS LOSING POWER WHILE DRIVING IN A CERTAIN GEAR AT A CERTAIN RPM AFTER THE ENGINE WAS RUNNING FOR ABOUT 30 MINUTES. I WAS TOLD IT WAS A WIRING ISSUE WHICH I HAD THE DEALER FIX. BY THIS TIME I WAS CLOSE TO THE WARRANTY BEING UP. IT DIDNT FIX THE ISSUE. THE VEHICLE LOSES POWER INTERMITTENTLY OR STUTTERS. I GET P0352 CODES. I HAVE BEEN DEALING WITH IT BECAUSE IT IS INTERMITTENT BUT RECENTLY THE WIRING HARNESS MELTED ON AN IGNITION COIL. I HAVE REPLACED THE IGNITION COILS, THE PIG TAIL, THE SPARK PLUGS, CHANGED TRANSMISSION FLUID, RECHECKED ALL THE CABLES, AND ONCE THE DEALER REPROGRAMMED THE PCM. IT HAS TO BE THE TRANSMISSION BUT BECAUSE IT IS INTERMITTENT THE DEALER CANT FIND ANYTHING WRONG. I ACTUALLY LOST POWER ONCE AT LOW SPEEDS AFTER THE TRANSMISSION SLIPPED AND DINGED A POLL CAUSING A DENT IN MY CAR. THANKFULLY I ONLY LOST POWER ONCE ON THE HIGH WAY AND NO ONE HIT ME. SINCE I AM OUT OF WARRANTY I AM FORCED TO FIND THE CAUSE AND FIX IT MYSELF. I DO NOT HAVE 4 GRAND FOR A NEW TRANSMISSION INSTALL. MY RESEARCH SHOWS THAT FORD HAS THREE ISSUES WITH MY YEAR. 1. IGNITION COILS OVER HEATING DUE TO BAD PCMS OR PROGRAMMING 2. TRANSMISSION BUBBLES OR TEARS FORMING IN THE RINGS 3. CABLE CONTROLS ON THE TRANSMISSIONS. I AM OUT OF OPTIONS AND DONT KNOW WHAT TO DO SO I FIGURE I WOULD WARN OFF OTHERS. DONT BY A FORD WITH THE 6F35 TRANSMISSION UNLESS IT IS A LATER YEAR. I HEAR THE 2019 HAS IT FIXED AND I WISH I COULD HAVE ONE OF THOSE BUT THE BEST I CAN DO IS WARN OTHERS. I AM STUCK. 2 YEARS OF MY LIFE WASTED.

NHTSA ODI 11270907

Sep 30, 2019Electrical system

WHILE DRIVING ON A CALIFORNIA FREEWAY, A FOUL SULFUR SMELL FILLED UP THE CABIN WITH MY FAMILY INSIDE. LESS THAN 12 HOURS LATER, THE CAR BATTERY WAS DEAD AND THERE WAS LEAKED FLUID ALL OVER THE BATTERY. THE FORD MOTORCRAFT BATTERY HAS A 7/16 STICKER, AND WE ARE IN 9/18. THERE WAS NO CORROSION TO THE TERMINALS. THE SMELL THAT WAS RELEASED WAS HYDROGEN SULFIDE, VERY TOXIC AND DEADLY. IT IS ALSO FLAMMABLE. BECAUSE OF THE FAILED BATTERY, WE COULD NOT OPEN THE DOORS EXCEPT FOR THE DRIVER SIDE, WHICH WE OPENED FROM THE OUTSIDE USING THE HIDDEN KEY INSIDE THE FOB. THE OTHER DOORS AND WINDOWS ARE STILL NON-OPERATIONAL DUE TO A DEAD BATTERY. THIS LEADS ME TO MY MAIN CONCERN. IF THE BATTERY HAD CAUGHT ON FIRE DUE TO THE LEAKING ACID, MY FAMILY WOULD HAVE BEEN TRAPPED INSIDE THE CAR BECAUSE THE POWER DOORS AND WINDOWS WOULD BE NON-OPERATIONAL. THE ONLY POSSIBLE ESCAPE WOULD BE THROUGH THE EMERGENCY TRUNK RELEASE HOWEVER I AM NOT SURE OF IT'S FUNCTIONALITY WITHOUT POWER.

NHTSA ODI 11259129

Aug 22, 2019Electrical systemElectronic Stability Control (esc)Visibility & wipers

THE CLIMATE CONTROL SYSTEM SHUTS OFF AND STAYS OFF FOR LONG PERIODS OF TIME, MEANING THERE IS NO FUNCTIONING AIR CONDITIONING IN VEHICLE. IT'S BEEN OFF FOR ALMOST A WEEK NOW FOR ME. IT'S OFF WHEN IT'S STATIONARY OR IN MOTION. THE PROBLEM ISN'T WITH THE AIR CONDITIONER ITSELF AS IT'LL SOMETIME COME ON AND REMAIN ON FOR A LONG DURATION. THE VOLUME KNOB ALSO BECOMES INOPERABLE. SOME DRIVERS OF THIS VEHICLE WEREN'T ABLE TO OPERATE THEIR WINDOWS AS WELL WHEN THE CLIMATE SYSTEM SHUT OFF SO I BELIEVE IT'S FAULTY WIRING SOMEWHERE. WE ALREADY KNOW WHY THIS IS DANGEROUS. WE CAN DIE OF HEAT EXHAUSTION ESPECIALLY SINCE I'M EXPERIENCING 100 DEGREE WEATHER RIGHT NOW. SECONDLY, WHEN IT RAINS, THE INTERIOR FOGS UP MAKING IT NEARLY IMPOSSIBLE TO DRIVE. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR THIS VERY ISSUE AND THE PROBLEM HAS NOT BEEN FIXED. HERE IS A VIDEO ON YOUTUBE SHOWING WHAT THIS LOOKS LIKE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A-OFWVT74F4

NHTSA ODI 11245771

Aug 21, 2019SteeringTransmission & drivetrainElectrical system

CAR HAS LIMITED POWER AND ACCELERATION. HESITATES WHEN ACCELERATING. WHEN CLIMBING A HILL, TRANSMISSION WONT DOWNSHIFT PROPERLY. WHEN MANEUVERING "S" CURVES YOU CAN FEEL RESISTANCE IN THE STEERING. THERE IS A WRENCH LIGHT FOR THE RESTRAINT SYSTEM THAT CANT BE LOCATED.

NHTSA ODI 11245378

Aug 19, 2019Electrical systemSeat beltsSpeed control

I HAVE LOST ABILITY TO ACCELERATE WHILE DRIVING ON HIGHWAY AND VEHICLE WOULD NOT GO ABOVE 40 MPH ON I-20, A 70MPH ROAD SYSTEM, CAR JOLTS OR JUMPS EVEN WITHOUT FOOT ON ACCELERATOR SO THAT I HAVE NO CONTROL OVER THE CAR'S ACCELERATION. GAS GAUGE JUMPS WILDLY AND RANDOMLY FROM 22 MPG TO 99 MPG. BRAKE LIGHTS AND OTHER LIGHTING SYSTEMS REMAIN ON WHEN CAR IS COMPLETELY SHUT DOWN AND HEADLIGHTS AND INTERIOR LIGHTS ARE TURNED TO OFF POSITION. ADDITIONALLY, AFTER THE CAR IS IN PARK AND TURNED OFF, VEHICLE WILL JUMP FORWARD SEVERAL INCHES. SEVERAL ADDITIONAL INCONSISTENT LIGHT ISSUES WHEN CAR IS TURNED ON AND OFF. PASSENGER SEATBELT DOES NOT WORK. PROBLEMS BEGAN 2018 AND CONTINUE TO PRESENT DAY. LOCAL FORD DEALERSHIP UNCONCERNED AND UNHELPFUL IN PRIORITIZING THE REPAIRS AFTER MULTIPLE CALLS AND DIRECT DISCUSSION WITH SERVICE MANAGER.

NHTSA ODI 11245105

Jul 25, 2019SteeringElectrical systemElectronic Stability Control (esc)

STEERING ASSIST FAULT LIGHT ON. POWER STEERING WENT OUT WHILE DRIVING ON CITY STREET . TRACTION CONTROL AND HILL START FAULT LIGHT CAME. SERVICE ADVANCE TRAC LIGHT CAME ON AS WELL.

NHTSA ODI 11234835

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Fusion Energi verdict →