What 98 owners told NHTSA about the 2014 Ford F-350 Super Crew

The contact owned a 2014 Ford F-350. The contact stated that while driving and pulling a trailer, the fuel line detached. There were no warning lights illuminated. The vehicle was towed to a truck stop. A mobile mechanic determined that the fuel line needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 75 MPH, the fuel line busted again and was repaired again by the same mobile mechanic. While driving at 75 MPH, the driver noticed fire emerging from the floorboard. The driver sustained third-degree burn injuries to his leg, and medical attention was provided. The vehicle was towed to a tow lot. The insurance deemed the vehicle a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 167,000. The VIN was not available.

NHTSA ODI 11668844

The fuel injection system is the same as Dodge and Chevrolet. I own a 2014 F350 with a 6.7 Diesel. My truck has been broken down for 6 months, after catastrophic failure in the road due to CP4 fuel injection pump. I continue to look for recalls only to find Dodge and Chevrolet who use same injection pump.

NHTSA ODI 11620747

I OWN A 2014 F350 DIESEL TRUCK, MY BUDDY OWNS A 2015 F350 DIESEL TRUCK, A MONTH OR SO AGO HE WAS DRIVING DOWN THE ROAD AND HIS TRUCK STALLED/SHUT DOWN ON HIM DRIVING DOWN THE ROAD CAUSING HIS STEERING WHEEL TO LOCK UP, HE WAS BARLEY ABLE TO GET IT ONTO THE SHOULDER AND IT LEFT HIM STRANDED SINCE HIS TRUCK WOULDN'T START BACK UP. HE BROUGHT IT TO A SHOP AND COME TO FIND OUT IT WAS HIS HIGH PRESSURE FUEL PUMP. FAST FORWARD A LITTLE FURTHER, HE DID SOME RESEARCH AND FOUND OUT THAT FORD PUT FAULTY FUEL PUMPS ON ALL THEIR DIESEL TRUCKS, THE PUMPS CAN'T HANDLE US DIESEL, IT'S NOT LUBRICATED ENOUGH FOR THE PUMPS, SO THE PUMP DESTROYS ITSELF AND SENDS METAL SHARDS THROUGH THE WHOLE ENTIRE FUEL SYSTEM. SO HE WAS STUCK PAYING A $6,XXX BILL TO GET IT FIXED. FAST FORWARD I FOUND OUT THEY MAKE A 'DISASTER PREVENTION KIT' SO WHEN THE PUMP FAILS THE METAL DOESN'T GET THROUGH THE WHOLE SYSTEM YOU ONLY HAVE TO REPLACE THE PUMP WHICH IS $1,XXX. SO I BOUGHT THE KIT AND HAD IT INSTALLED ON MY TRUCK BUT IT WAS TOO LATE MY SYSTEM GOT WIPED OUT. SO NOW I'M OUT $6,XXX TO GET IT FIXED WHICH I CAN'T AFFORD. FORD WONT DO ANYTHING ABOUT IT BECAUSE THERE'S NO RECALL. I'VE DONE MORE RESEARCH AND FOUND OUT THE NEW DIESEL TRUCKS FROM FORD STILL HAVE THE SAME FUEL PUMP. THIS SHOULD BE RECALLED, IT'S ONLY A MATTER OF TIME TILL OTHER PEOPLE START HAVING FAILURES. I WOULD BE PISSED IF I SPENT $70,XXX ON A TRUCK ONLY TO HAVE TO SPEND MORE TO FIX THE FUEL SYSTEM. NOBODY IS AWARE OF THIS ISSUES YET BUT SOMETHING MUST BE DONE ABOUT IT.

NHTSA ODI 11207741

TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT WATER IN THE FUEL FILTER CAUSED THE FUEL PUMP TO FAIL. AS A RESULT, METAL SHAVINGS WERE SENT THROUGHOUT THE FUEL SYSTEM AND CAUSED THE VEHICLE TO STALL. THE FUEL PUMP, FILTER, AND INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT HIS PHONE CALL TO THEM WOULD ALSO BE FILED WITH NHTSA AND FTC. THE MANUFACTURER ALSO DENIED THE CONTACT'S WARRANTY AND INSTRUCTED HIM TO BILL HIS INSURANCE COMPANY FOR THE REPAIRS. THE DEALER WAS MADE AWARE OF THE MANUFACTURER'S STATEMENT AND STATED THAT FORD SHOULD BE COVERING THE REPAIR. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

NHTSA ODI 10981329

ENG LIGHT CAME ON SAID THE TRUCK WAS NOT GOING TO BE ABLE TO GO OVER 50 MI. HR THEN AFTER A WHILE IT SAID IT WOULD ONLY RUN AT AN IDLE. THIS IS VERY DANGEROUS ON A INTERSTATE HIGHWAY WHERE VEHICLES ARE GOING 70-80 MI. HR.

NHTSA ODI 10929548

NOX SENSOR AND MODULE FAILURE. DID NOT LEAVE US ABANDONED, BUT IF IT WAS 1 WEEK LATER, IT WOULD HAVE LEFT US ON THE HIGHWAY ON A WEEKEND WITH NO WAY TO FIX. RECALLS FOR SOFTWARE UPDATES COVER UP TO 2013, BUT NOT THIS 2014 TRUCK. THIS SENSOR FAILURE SHOULD NOT LEAVE THE TRUCK PRACTICALLY DISABLED. *TR

NHTSA ODI 10714704