Feb 25, 2015Brakes
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VACUUM VALVE WAS LEAKING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 04/06/15*LJ
NHTSA ODI 10690669
Feb 20, 2015Transmission & drivetrainElectrical system
DRIVING AT 30 MPH AND SUDDENLY AN ORANGE WRENCH SHOWS ON THE INSTRUMENT PANEL. THE VEHICLE IS UNRESPONSIVE AND SHUTS DOWN INTO A SAFE MODE WHERE I HAVE NO POWER TO THE GAS PEDAL BUT IT STEERS AND DRIVES VERY SLOWLY. IT HAS HAPPENED 2 TIMES SINCE OWNING THE VEHICLE FOR ONLY 7 MONTHS, IT'S A SCARY POSITION TO BE IN WHEN YOU'RE IN THE FLOW OF TRAFFIC AND SUDDENLY AREN'T. I'VE READ ON LINE REPORTS OF THIS INCIDENT ON SEVERAL FORD PRODUCTS. I TOOK IT TO THE SHOP FOR SERVICE AND THEY HAVE NO REASON IT'S HAPPENING THEY INDICATED THAT SINCE IT'S AN INTERMITTENT PROBLEM THERE IS NOTHING THEY CAN DO TO SOLVE IT.......NONSENSE. *TR
NHTSA ODI 10689610
Feb 17, 2015Visibility & wipers
SLIDING REAR WINDOW ON 2014 FORD F-150 SHATTERED WITHOUT IMPACT. IT WAS PROBABLY COLD WEATHER OR FAULTY DEFROSTER. *TR
NHTSA ODI 10683929
Feb 14, 2015Steering
2014 F150 STEERING LOUD GRINDING PROBLEM, WILL MOVING SLOWLY FORWARD THREW A DRIVE THRU, I TURNED THE STEERING WHEEL TO THE MAXIMUM RIGHT POSITION RATHER QUICKLY TO GO AROUND THE CORNER AND THERE WAS A LOUD GEAR GRINDING NOISE WHICH SOUNDED LIKE IT CAME FROM THE RIGHT FRONT JUST AS THE STEERING WHEEL HAD REACHED ITS MAXIMUM TURNING, THIS NOISE WAS LOUD AND SOUNDED LIKE A STARTER NOT CATCHING DURING A CRANK, IT GOES IN ON TUESDAY FOR SERVICE. I WAS ABLE TO REPEAT THE GRIND NOISE ONCE MORE ONLY TO THE RIGHT A MAX TURN WILL MOVING, I WILL SEE WHAT THEY SAY ON TUESDAY. *TR
NHTSA ODI 10683481
Feb 11, 2015Transmission & drivetrain
2014 FORD F-150. CONSUMER WRITES IN REGARDS TO TRANSMISSION NOISE WHEN SHIFTING INTO DRIVE OR REVERSE. *SMD A FORD ENGINEER INFORMED THE CONSUMER, FORD MADE A CHANGE IN THE TRANSMISSION TAIL SHAFT, FROM ROLLER BEARINGS TO BALL BEARINGS. *JB
NHTSA ODI 10666931
Feb 11, 2015Transmission & drivetrainFire
I WENT TO TURN AROUND OFF OF A PAVED STREET. MY FRONT RIGHT TIRE FEEL INTO THE MUD. I TOLD MY WIFE WE ARE STUCK, THEN PUT MY TRUCK IN FOUR WHEEL DRIVE, OFF ROAD MODE AND SPORT TRACK MODE ON THE DASH. I PULLED FORWARD ABOUT A FOOT OR SO AND WAS STOPPED BY SOMETHING, I THEN WENT BACKWARDS. I REPEATED THIS FOR ABOUT FIVE TIMES. MY DAUGHTER WAS HYSTERICAL FOR JUST BEING STUCK, I TURNED AND TOLD HER TO CALM DOWN, WHEN I TURNED BACK AROUND I SAW FIRE IN THE DRIVER SIDE MIRROR, I TOLD MY FAMILY " IT'S ON FIRE, GET OUT". I OPENED MY DOOR TO GET OUR AND WAS ENGULFED BY FLAMES, I QUICKLY EXITED THE PASSENGER SIDE DOOR. I YELLED FOR MY DAUGHTER THREE TIMES, SHE HAD RAN A LONG WAY AWAY FROM THE TRUCK, BECAUSE SHE WAS FRIGHTENED. WHEN I HAD HER IN MY SIGHT I STARTED FILMING. SHE HAD EXITED OUT OVER THE TOP OF MY SON ON THE PASSENGER SIDE AS WELL. MY SON SAID HE HEARD A SPEWING NOISE WHILE I WAS TELLING MY 8 YEAR OLD DAUGHTER TO CALM DOWN. HE SLUNG MY DAUGHTER OUT WHEN HE SAW ME BECOME ENGULFED IN FLAMES. I WAS OFF THE ROAD LESS THAN A MINUTE BEFORE I SAW THE FLAMES, I STARTED FILMING WELL WITHIN TWO MINUTES OF BEING OFF THE ROAD AND MY 2014, RUBY RED, SPECIAL EDITION ONE OF A KIND FORD F150, SVT RAPTOR WAS COMPLETELY ENGULFED IN FLAMES IN LESS THAN FIVE MINUTES. CAUSE OF FIRE IS UNDETERMINED. *TR
NHTSA ODI 10682836
Feb 9, 2015Electrical systemSpeed controlBrakes
VEHICLE WAS STOPPED AT A RED LIGHT WITH THE OPERATOR'S FOOT ON THE BAKE, VEHICLE BEGAN TO ACCELERATE UNINTENTIONALLY, OPERATOR WAS UNABLE TO STOP AND AVOID COLLISION OF CAR IN FRONT OF TRUCK UNTIL THE VEHICLE WAS PLACED IN PARK. THIS PREVENTED A COLLISION FROM OCCURRING. INCIDENT OCCURRED A SECOND TIME ON 1/22/2015 WHEN VEHICLE WAS STOPPED AT INTERSECTION. TRUCK NARROWLY MISSED ONCOMING TRAFFIC BEFORE TRANSMISSION WAS FORCED BY OPERATOR INTO "PARK". CONTINUING TO APPLY PRESSURE ON THE BRAKES AND PUMPING THE BRAKES WERE NOT SUCCESSFUL IN STOPPING THE ACCELERATION OF THE VEHICLE. *TR
NHTSA ODI 10682147
Feb 9, 2015EngineFuel system
3.5 ECO BOOST ENGINE HAS A DEAD SPOT IN IT. MASH ON THE GAS PEDAL AND DOESN'T DO ANYTHING, THEN SPRINTS OFF. IT HAS DONE THIS SEVERAL TIMES. ALSO THERE IS A SMALL ROAR AT TIMES COMING FROM LEFT SIDE OF ENGINE WHEN ACCELERATING. THE SPRINTING WILL OCCUR OTHER TIMES WHEN ACCELERATING. HAVEN'T TAKEN IT BACK TO DEALER BUT I'M GOING TO. *TR
NHTSA ODI 10682381
Feb 4, 2015Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE REAR DRIVER SIDE WINDOW SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.
NHTSA ODI 10681138
Feb 3, 2015Visibility & wipers
TL*THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR CREATED A DISTORTION CAUSING THE CONTACT TO BELIEVE REAR VEHICLES WERE FURTHER THAN THEY APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
NHTSA ODI 10680924
Jan 23, 2015Engine
2014 F150 ECOBOOST IN SERVICE FOR 9 MONTHS. AFTER DRIVING 4-5 HRS IN MODERATE RAIN, 35-40 DEGREES, DURING ACCELERATION TO ENTER INTERSTATE, ENGINE STUMBLED BADLY WITH FLASHING CHECK ENGINE LIGHT. I WAS CONCERNED OF BEING REAR-ENDED BY TRAFFIC BEHIND ME. AFTER A MILE OR TWO THE FLASHING CHECK ENGINE LIGHT WENT OUT. THE TRUCK RESPONDED NORMALLY FOR ABOUT TWO HUNDRED MILES AFTER THIS INCIDENT. AM ON A TRIP AND 1500 MILES FROM HOME SO HAVE NOT YET TAKEN THE TRUCK A DEALER. THIS REPORT IS DURING MID-TRIP. *TR
NHTSA ODI 10678444
Jan 21, 2015Visibility & wipers
WHEN I WAS DRIVING TO WORK TODAY, I NOTICED IN MY MIRROR THAT MY REAR DRIVERS SIDE WINDOW WAS SHATTERED. I PULLED OVER TO INSPECT IT FOR VANDALISM. I SAW THAT IT WAS SHATTERED ON THE INSIDE. MY TRUCK IS 6 MONTHS OLD AND THIS IS THE SECOND TIME. I BOUGHT MY TRUCK IN JULY 2014, IN SEPT 2014 MY PASSENGER SIDE WINDSHIELD GOT A STRAIGHT CRACK IN THE WINDSHIELD FROM TOP TO BOTTOM, AGAIN, THE CRACK WAS ON THE INSIDE, THE DEALER TOLD ME "A STONE DID IT" AND THEY WOULD NOT HONOR A REPAIR OR REPLACEMENT! NOW THE REAR WINDOW. ITS AN FX4, 3 SLIDING REAR WINDOWS. THE DEALER AGAIN TOLD ME "A STONE MUST HAVE DONE IT, BECAUSE THEY NEVER SEEN THIS BEFORE"?! REALLY?? I PAID $48,000 FOR THIS TRUCK AND HAVE 750 MILES ON IT AND IT IS COSTING ME HUNDREDS OF DOLLARS IN REPAIRS ALREADY!!! FORD HAS TO REPLACE THIS AND MAKE IT RIGHT OR TRADE MY TRUCK IN WITH A BRAND NEW 1.... *TR
NHTSA ODI 10677075
Jan 14, 2015EngineFire
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE CAUSE OF THE FIRE WAS NOT DISCLOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
NHTSA ODI 10672446
Jan 12, 2015BrakesSpeed controlCrash
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 2 MPH WITH THE BRAKES ENGAGED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SIMULTANEOUSLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NOT ENOUGH SPACE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 02/24/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 10/7/2015 *JS
NHTSA ODI 10671824
Jan 6, 2015Electrical systemBrakesEngineCrash
ONCE MORE THIS TRUCK HAS LUNGED WITHOUT NOTICE!! WITH THE TRUCK IN MY GARAGE I PUSHED THE BUTTON (INSIDE THE TRUCK) TO OPEN THE GARAGE DOOR, STARTED THE TRUCK AND AS SOON AS I PUT IN IN REVERSE IT LUNGED BACKWARDS JUST CATCHING/HITTING THE BOTTOM OF THE GARAGE DOOR AS IT WAS GOING UP, SOME SCUFFS ON THE TRUCKS TAILGATE TRIM AND IT BENT THE LOWER GARAGE DOOR PANEL AND KNOCKED IT OFF THE TRACK. FORD HAS DONE SQUAT TO FIX THIS ISSUE ALONG WITH OTHER MAJOR ISSUES THIS TRUCK HAS FROM DAY ONE!! NHTSA PLEASE LOOK INTO THESE ISSUES!!
NHTSA ODI 10670526
Dec 9, 2014Seats
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V710000 (SEATS). THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER WHO REFUSED TO SERVICE THE VEHICLE FOR THE RECALL REPAIR WITHOUT AN EXPLANATION. THE CONTACT CALLED THE MANUFACTURER TO BE REFERRED TO ANOTHER LOCAL DEALER DUE TO THE UNREASONABLE RESPONSE FROM THE FIRST DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN.
NHTSA ODI 10663222
Dec 8, 2014Speed controlElectronic Stability Control (esc)EngineFuel system
2014 F150 ECOBOOST V6 - ENGINE SHUDDERS AND STALLS UPON RAPID ACCELERATION; ISSUE HAS BEEN ADDRESSED WITH "DEFLECTOR SHIELD" BUT THIS SHIELD IS ALREADY IN PLACE IN MY VEHICLE BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE - I FEEL THE VEHICLE IS UNSAFE BUT FORD OFFERS NO ASSISTANCE WITH RESOLUTION OF THE ISSUE. *TR
NHTSA ODI 10662982
Dec 6, 2014Brakes
FIRST START AFTER SITTING OVER THE WEEKEND PUT IN REVERSE AND HAD ALMOST NO BRAKES 3.5 ENG. 2 MONTH OLD TRUCK AND SO MANY ISSUES. *TR
NHTSA ODI 10662564
Nov 22, 2014Visibility & wipers
PARKED TRK ON FRIDAY AFTERNOON. ALL WAS FINE. WALKED MY DOG AT 3AM, WALKED PAST MY TRK ALL WAS STILL FINE. MY WIFE WENT TO WORK AT 530AM WE NOTICED UNUSUAL ABOUT THE TRK. I NEVER DROVE THE TRK ALL DAY, SHE RETURNED FROM WORK AT 4PM AND CALLED ME OUTSIDE. THE PASSENGER DOOR GLASS WAS SHATTERED. WE CALLED THE LOCAL POLICE THINKING SOMEONE HIT IT. WHEN THEY ARRIVED ,UNLOCKED THE VEHICLE AND DID AN INSPECTION OF THE SCENE. NO FOUL PLAY WAS NOTICED, THEY FIGURE POOR DESIGN AND OR COLD WEATHER. *TR
NHTSA ODI 10660279
Nov 17, 2014Transmission & drivetrainEngine
WAS TRAVELING BEHIND TWO VEHICLE DOING APPROXIMATELY 50 MPH IN A 75. WENT TO PASS AND PRESSED THE ACCELERATOR, AND NOTHING HAPPENED. THE VEHICLE STARTING SHUDDERING, AND STALLED AS I PULLED ALONG SIDE THE FIRST VEHICLE. I LET OFF THE ACCELERATOR AND ATTEMPTED IT AGAIN, STILL NOTHING. WITH LOSS OF POWER, I HAD TO MOVE TOWARDS THE SHOULDER SINCE OVER TAKING THE VEHICLE WAS IMPOSSIBLE. THE LASTED FOR APPROXIMATELY 10 SECONDS, DURING WHICH THE CHECK ENGINE WAS FLASHING. APPROXIMATELY 2 MONTHS PRIOR, IT HAPPENED WHILE DRIVING TO DALLAS, BUT NOT TO THIS EXTENT. WEATHER CONDITION FOR BOTH INCIDENT WAS HEAVY RAIN, AND I HAD BEEN DRIVING IN RAIN FOR SEVERAL HOURS. ENGINE CODE SHOWED P0306 FOR CYL 6 MISFIRE. *TR
NHTSA ODI 10658587
Nov 14, 2014Steering
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING AND BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800.
NHTSA ODI 10654990
Nov 11, 2014Steering
I BACKED OUT OF A SPACE AT A FLA TURNPIKE SVC PLAZA. THEN AS I PULLED FORWARD AT 3 MPH, I TURNED TO THE RIGHT. AT THAT MOMENT THE STEERING COLUMN TORQUED HARD TO THE RIGHT AND THE TRUCK BECAME ELEVATED 12 OR MORE INCHES JUST ON THE LEFT HAND SIDE. AFTER A MINUTE THE STEERING COLUMN CAME TO A NORMAL POSITION AND THE TRUCK SETTLED INTO A NORMAL STANCE. AT THE DEALER TODAY, THE NEXT DAY. *TR
NHTSA ODI 10654191
Nov 7, 2014SteeringElectrical systemElectronic Stability Control (esc)Crash
WARNING LIGHTS CAME ON DASH ABOUT STABILITY OR TRACTION CONTROL, NO 4X4 LIGHTS WERE SHOWING EVEN THOUGH I HAD IT IN FOUR WHEEL DRIVE. WITHIN SECONDS I COULD NOT CONTROL MY TRUCK IN THE SNOW AND THE STEERING WOULD NOT ALLOW ME TO CHANGE MY COURSE OF DIRECTION. THIS TRUCK ACTED LIKE IT WAS NOT IN FOUR WHEEL DRIVE. MY TRUCK SLAMMED/SLID SIDEWAYS INTO A CURB ON THE ROTARY BY MY HOME CAUSING $2129.19 DAMAGES TO TIRES AND RIMS AND FRONT END PARTS. AFTER I HIT THE CURB THE 4X4 LIGHT WAS SHOWING AS WAS THE TRACTION CONTROL LIGHTS AND I WAS ABLE TO STEER MY TRUCK AND KEEPING IT FROM DROPPING OVER AN EMBANKMENT. MY SPEED WAS 15 MILES PER HOUR AS I CAME TOWARDS THE ROTARY. I CONTACTED FORD AND RECEIVED A CALL BACK 11/6/14 STATING THAT I NEEDED TO GO THROUGH MY INSURANCE AND THAT MY INSURANCE COMPANY WAS WELCOME TO SUBROGATE THIS WITH FORD LEGAL COUNSEL. THE WOMAN THAT CALLED WOULD NOT ANSWER ANY QUESTION ABOUT WHAT THIS ALL MEANT JUST THAT I NEEDED TO DEAL WITH MY INSURANCE COMPANY OVER AND OVER. *TR
NHTSA ODI 10653370
Nov 5, 2014Transmission & drivetrain
THE VACUUM PUMP ON THE DRIVER SIDE IS MAKING A SOUND THAT IT DIDN'T BEFORE AND IT'S GETTING WORSE.
NHTSA ODI 10652626
Sep 30, 2014Fuel system
PARKED ON A DOWN SLOPE VEHICLE WILL NOT START WHEN GAS IS BELOW 1/4 OF A TANK. MY TRUCK SAID I HAD 86 MILES TO EMPTY. ONCE THE TRUCK WAS TAKEN TO A LEVEL GRADE, IT THEN STARTED. *TR
NHTSA ODI 10640259