Aug 1, 2015
FIRST, I CRANK MY VEHICLE AND ALLOW TO ENGINE TO WARM APPROXIMATELY 3-5 MINUTES EACH DAY AS USUAL. ONCE I BEGIN DRIVING A "LOUD HUMMING" OR UNUSUAL NOISE HAPPENS USUALLY ONCE I REACH 30-40 MILES PER HOUR. THIS WILL HAPPEN SEVERAL TIMES DURING MY DRIVING TIME, AND THEN CEASE ALL OF A SUDDEN. I AM VERY DISAPPOINTED WITH THIS ISSUE BECAUSE I JUST PURCHASED VEHICLE ON JUNE 20, 2014 AND NOW I AM HAVING ISSUES WITH IT. I WAS ABLE TO FINALLY GET INTO MY LOCAL DEALER (POINT OF PURCHASE ALSO) TO GET A TECH TO RIDE WITH ME BECAUSE NO LIGHTS COME ON DURING NOISE TIME. I AM VERY FRUSTRATED WITH ESTABROOK FORD IN PASCAGOULA RIGHT NOW. I CALLED ON JULY 17 TO SET UP "CHECK" FOR VEHICLE, BUT WAS TOLD THAT THEY WERE VERY BUSY AND COULD NOT CHECK IT UNTIL NEXT WEEK. I SCHEDULED TO HAVE A LEAVE VEHICLE AT DEALER OVERNIGHT AND RETURN NEXT MORNING SO THAT TECH COULD RIDE WITH ME TO "LISTEN" FOR NOISE. UPON ARRIVAL, I WAS TOLD THAT THEY TRIED TO CALL ME TO RESCHEDULE BECAUSE 3 TECHS AND OIL CHANGER GUY HAD WALKED OFF JOB. WELL, THIS IS UNTRUE BECAUSE I HAVE HAD SAME NUMBER FOR 2 YEARS, AND HAVE TAKEN MY VEHICLES IN FOR OIL CHANGE, ETC. I TOLD THEM THAT I COULD NOT TAKE OFF WORK TO BRING VEHICLE BACK AND I WAITED FOR TECH TO RIDE WITH ME. TECH RODE WITH ME (VERY NICE GUY) AND HEARD SOUND. HE STATED THAT IT SOUNDS LIKE TRANSMISSION BECAUSE THE NOISE OCCURS DURING SHIFTING. THEY SCHEDULED ME TO RETURN VEHICLE THIS WEDNESDAY AFTER I GET OFF WORK (AUGUST 5) TO PUT IT ON RACK TO ATTEMPT TO REPAIR PROBLEM. MY OTHER ISSUE IS WITH FORD CORPORATION! I AM VERY FRUSTRATED TO KNOW THAT I MAY HAVE ONGOING ISSUES WITH A "NEW PURCHASE."
NHTSA ODI 10745520
Jul 30, 2015Brakes
I STARTED TO PULL OUT OF MY DRIVE WAY AND APPLIED THE BRAKES BEFORE ENTERING THE STREET. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR FAILING TO STOP THE TRUCK I USED THE PARK BAKE TO STOP THE VEHICLE . AT THIS POINT I NOTICED THE LOW BRAKE FLUID LIGHT HAD COME ON .I VERY CAREFULLY BACK THE TRUCK BACK INTO MY DRIVE WAY USING THE PARK BRAKE TO STOP THE VEHICLE AGAIN .I WAS LUCKY NO CARS WERE COMING OR WE WOULD HAVE HAD A ACCIDENT . I CALLED THE FORD DEALER WHO TOLD ME TO CALL ROADSIDE ASSISTANCE . THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP WHERE THEY FOUND THAT ALL THE BRAKE FLUID HAD GONE INTO THE BRAKE BOOSTER. I WAS INFORMED THAT NO REPLACEMENT PARTS WERE AVAILABLE AND THEY WOULD PUT IN A EMERGENCY ORDER FOR THEM TO SPEED THINGS UP. THIS LEEDS ME TO BELIEVE THAT FORD IS HAVING REAL PROBLEMS WITH THESE PARTS AND THIS IS NOT A ISOLATED PROBLEM .
NHTSA ODI 10744847
Jul 30, 2015Brakes
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING AT 35 MPH, THE LOW BRAKE FLUID WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND EXTENDED TO THE FLOOR. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN USING THE MANUAL TRANSMISSION AND THE EMERGENCY BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,900.
NHTSA ODI 10745004
Jul 27, 2015
THIS COMPLAINT IS FOR THE TRAILER TOWING AND HANDLING OF MY FORD F150 PICKUP WITH TRAILER TOW PACKAGES, AND INTEGRATED TRAILER BRAKE RATED AT ALMOST 8,000 GVWR. WE HAVE EXPERIENCED EXCESSIVE AND DANGEROUS TRAILER SWAYING WITH A 25 FT TRAILER ON MULTIPLE OCCASIONS THAT WEIGHS UNDER 6000LBS. WE HAVE A LOAD EQUALIZING HITCH ALONG WITH SWAY CONTROL ON THE HITCH. AFTER READING OTHER INTERNET ARTICLES AND DISCUSSING WITH MY LOCAL FORD DEALER THEY RECOMMEND UPGRADING THE TIRES FROM THE "P" SERIES PASSENGER CAR RATED TIRES (P275/65R18), TO A "LOAD RANGE E" TRUCK TIRE. ITS SUGGESTED THAT THE WIMPY SIDE WALL ON "P" RATED TIRES ARE ALLOWING THE SWAY MOTION TO GET OUT OF CONTROL. IF THIS IS REALLY THE PROBLEM, THEN FORD IS MISREPRESENTING THE TOWING CAPABILITIES OF THEIR TRUCK. WHO PUTS CAR TIRES ON THEIR TRUCKS? ITS GOING TO COST ME UP TO $1200 IN NEW TIRES TO FIND OUT IF THIS IS THE FIX. FORD IS IGNORING THIS ISSUE SAYING I JUST NEED TO BUY HEAVIER DUTY TIRES AND MINE ONLY HAVE 1000 MILES ON THEM.
NHTSA ODI 10744037
Jul 22, 2015Transmission & drivetrainEngine
THIS HAS TRUCK HAS A SHUDDER OR VIBRATION FROM STARTING OUT FROM 1 TO 10 MILES AN HOUR AND ADDITIONALLY WHEN PASSING AND DRIVING ON THE HIGHWAY. THERE IS ALSO AN ACCELERATION DELAY AT ALL SPEEDS. THIS TRUCK IS EQUIPPED WITH THE 3.5L ECO BOOST ENGINE. THESE ISSUES ARE ESPECIALLY MORE NOTICEABLE WHEN THERE IS A LOAD ON THE TRUCK SUCH AS A TOPPER AND LUGGAGE, ETC.
NHTSA ODI 10735893
Jul 9, 2015Brakes
BRAKE LIGHT CAME ON WHILE DRIVING AT 65 MPH. IMMEDIATELY TESTED BRAKES AND FELT NORMAL APPLICATION. THREE MILES LATER APPROACHING A FOUR-WAY INTERSECTION, INITIATED SECOND PEDAL APPLICATION AND BRAKE PEDAL WENT TO FLOOR WITH NO ASSOCIATED BRAKING ACTION. USED PARKING BRAKE, GEAR DOWN-SHIFTING AND ROAD SHOULDER TO AVOID COLLISION WITH OTHER VEHICLES. SERVICE INSPECTION FOUND MASTER CYLINDER HAD LEAKED ALL FLUID FROM RESERVOIR INTO BRAKE BOOSTER AND INTO VACUUM LINE. REPLACED BRAKE BOOSTER, MASTER CYLINDER, VACUUM CHECK VALVE, AND VACUUM LINE.....UPDATED 10/20/15 *BF
NHTSA ODI 10733023
Jul 2, 2015Lights
I WAS OUT OF TOWN AND DRIVING IN A VERY SMALL CITY WHERE THERE WERE NO STREET LIGHTS AND ON A VERY DARK NIGHT. I WAS ATTEMPTING TO MAKE A RIGHT HAND TURN AND COULD NOT SEE THE ROAD THAT I WAS TURNING INTO BECAUSE THE LIGHTS ONLY SHOOT A BEAM AND DO NOT FLOOD AT ALL. UP TO THIS TIME I HAD NOT DRIVEN THIS VEHICLE MUCH AT NIGHT EXCEPT ON STRAIGHT ROADS. I HAD A PASSENGER WITH ME AND HE PUT HIS WINDOW DOWN AND HIS HEAD OUT THE WINDOW AND COACHED ME THROUGH THE TURN. IF A VEHICLE HAD BEEN BEHIND ME I WOULD HAVE BEEN REAR ENDED BECAUSE I HAD TO COME TO A COMPLETE STOP. A LEFT HAND TURN ISN'T QUITE AS BAD BECAUSE YOU ARE TURNING INTO THE OUTSIDE LANE BUT THE RIGHT HAND TURNS TO THE INSIDE LANE. I TOOK THE VEHICLE TO FORD DEALERSHIP IN LEWISTON, IDAHO AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE THE LIGHTS WERE ONLY ADJUSTABLE VERTICALLY NOT HORIZONTALLY. THEY TOLD ME TO DRIVE WITH MY FOG LIGHTS ON BUT I AM NOT COMFORTABLE DOING THAT BECAUSE APPROXIMATELY 10-20% OF THE APPROACHING VEHICLES FLASH THEIR LIGHTS AT ME SIGNALING THAT MY BRIGHTS ARE ON WHEN THEY ARE NOT. I DO NOT WANT TO BLIND THE DRIVERS COMING AT ME! THESE SAME LIGHTS HAVE A DISTINCT HORIZONTAL LINE WHERE THE LIGHTS ARE "CUT OFF" AND WHEN YOU ARE DRIVING INTO A DRAW AND GET TO THE BOTTOM AND START UP THE OTHER SIDE YOU CAN ONLY SEE A MATTER OF FEET DEPENDING ON THE STEEPNESS OF THE DOWNHILL AND UPHILL GRADE. THESE LIGHTS NEED TO FLOOD A CERTAIN DISTANCE LEFT AND RIGHT IN ORDER TO BE SAFE AND ACCEPTABLE. I FILED A COMPLAINT WITH FORD CAS-5917871 AND WAS TOLD AGAIN THAT THERE WAS NOTHING THEY COULD DO. THIS ITEM IS SUCH AN IMPORTANT AND INTEGRAL PART OF A VEHICLE AND IT IS TOTALLY THOUGHTLESS TO ENGINEER A COMPONENT IN THIS MANNER. MY BROTHER OWNS A 14 F150 ALSO WITH THE SAME OPTION AND HE HAS EXPERIENCED THE SAME PROBLEM. ANOTHER FRIEND HAS ONE ALSO AND HE ELECTED TO GO WITH AFTER MARKET LIGHTS....UPDATED 09/22/15 *BF
NHTSA ODI 10731820
Jun 16, 2015Brakes
WHILE DRIVING ON THE INTERSTATE A WARNING FOR LOW BRAKE FLUID APPEARED ON THE DASH. SHORTLY AFTER I LOST PRESSURE IN THE BRAKE PEDAL WHEN TRYING TO BRAKE FOR SLOWER TRAFFIC. I WAS ABLE TO PUMP THE BRAKES TO SLOW DOWN ENOUGH AND WAS ABLE TO GET TO A NEAR BY GAS STATION. THEIR WAS NO BRAKE FLUID LEFT IN THE RESERVOIR AND AFTER ADDING MORE BRAKE FLUID THE RESERVOIR DRAINED WITHIN 5 MINUTES WITH NO VISIBLE LEAK. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE BRAKE MASTER CYLINDER HAD FAILED AND DRAINED ALL THE BRAKE FLUID INTO THE VACUUM BOOSTER. I WAS LUCKY THAT I ENOUGH ROOM TO PUMP MY BRAKES TO GAIN CONTROL, OTHERWISE THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT. THIS PART SHOULD NOT FAIL IN THIS MANNER NOR AT 18000 MILE OF VEHICLE LIFE. THE MECHANIC AT THE DEALERSHIP CLAIMED HE HAS SEEN THIS ISSUES ON OTHER F150S TOO.
NHTSA ODI 10725476
Jun 14, 2015Seats1 injury
TRYING TO RETRIEVE SOMETHING THAT HAD FALLEN UNDER OR BESIDE THE FRONT DRIVERS SEAT. FEELING AROUNG I SLICED ONE OF MY FINGERS ON MY RIGHT HAND AFTER REACHING ONLY ABOUT 2-4" UNDER THE SEAT. I THEN INSPECTED UNDER BOTH FRONT SEATS AND FOUND KNIFE SHARP RAW METAL AREAS UNDER BOTH FRONT SEATS, MORE UNDER THE DRIVERS SEAT THAN THE PASSANGER SEAT. DOES NOT APPEAR TO BE UNUSUAL BUT JUST A NORMAL HAPPENING IN THE CONSTRUCTION PROCESS, WHICH CAUSES ME MUCH MORE CONCERN. THESE AREAS ARE NOT HARD TO REACH AND COULD CAUSE A VERY SERIOUS CUT TO ANYONE SEARCHING FOR LOST ITEMS OR A CHILD SEARCHING FOR A LOST TOY.
NHTSA ODI 10725147
Jun 13, 2015Engine
AS I WAS PASSING A TRUCK THE ENGINE CUT OUT, LOST POWER THE TACH DROPPED FROM 4000 RPM TO BELOW 1000 AND THE ENGINE SHUDDERED VIOLENTLY. THIS HAS HAPPENED BEFORE AND THE DEALER KEEPS TELLING ME EVERYTHING IS WORKING CORRECTLY. THIS TIME I TOOK VIDEO OF THE INSTRUMENTS TO PROVE IT. THE ENGINE CHECK LIGHT FLASHED ALL THE TIME THIS WAS HAPPENING AND THEN WENT OUT WHEN THE ENGINE BEGAN OPERATING PROPERLY.THIS STARTS AFTER YOU TRY TO PASS A VEHICLE AND IT PUTS YOU IN A DANGEROUS POSITION OF BEING IN THE PASSING AREA AND HAVE NO POWER TO GET BY, THIS COULD LEAD TO A MAJOR PROBLEM. I AM A CERTIFIED ACCIDENT INVESTIGATOR AND HAVE BEEN A POLICE OFFICER FOR 45 YEARS. I AM ALSO A MASTER MECHANIC, THIS HAS TO BE CORRECTED BY FORD SOON.
NHTSA ODI 10725103
Jun 12, 2015Brakes
APPLIED BRAKES TO SLOW DOWN GETTING OFF INTERSTATE I-85 AND THE PEDAL WENT TO THE FLOOR WITH NO WARNING OTHER THAN THE CHECK BRAKE FLUID LEVEL AFTERWARDS. I WAS ABLE TO GET IT STOPPED BY DOWNSHIFTING IT TO LOW, AUTOMATIC TRANSMISSION WITHOUT HITTING ANYTHING. FORD DETERMINED IT IS THE BRAKE BOOSTER AND MASTER CYLINDER AND THEY NEED REPLACED BUT THOSE PARTS ARE BACK ORDERED FOR BETWEEN 2 & 12 WEEKS. I WAS ALSO TOLD THAT FORD IS REPLACING THESE PARTS ON NEW F150S AND THAT IS WHY THE LONG BACK ORDER.
NHTSA ODI 10725046
Jun 8, 2015SuspensionWheelsCrash2 injuries
WE WERE ON OUR WAY BACK FROM VACATION IN SOUTH CAROLINA DOING THE SPEED LIMIT OF 70 AND ALL OF A SUDDEN I HEARD A LOUD BANG, THE FRONT PASSENGER SIDE DROPPED DOWN ON THE TRUCK. THE TRUCK LOST CONTROL AND WENT INTO A GUARD RAIL, THE AIR BAGS DEPLOYED, THE REAR END OF THE TRUCK CAME AROUND AND THE TRUCK BEGAN TO FLIP. ONCE THE TRUCK CAME TO A STOP THEY HAD TO CUT THE ROOF OFF AND WINDSHIELD TO GET US OUT. I WAS TAKEN BY AMBULANCE TO THE HOSPITAL AND MY SON FOLLOWED WITH THE SHERIFF AND OUR DOG. THERE IS NO EXPLAINATION TO WHY THE PASSENGER SIDE TIRE CAME OFF WITH ONLY A FEW MARKS AND FULLY INTACT. THE MYSTERY TO EVERYONE IS WHY IS THERE ONLY HALF A RIM??? THE RIM WAS OFF THE VEHICLE ALONG WITH THE TIRE BEING OFF THE RIM IN THE MIDDLE OF THE ROAD. THE SHERIFF LOOKED ALONG WITH OTHER PEOPLE TO NOT FIND THE OTHER HALF THE RIM. THE TOW TRUCK COMPANY LOOKED TO SEE IF THE HALF RIM WAS THERE BUT CANNOT FIND ANYTHING. THE TRUCK AT THE MOMENT IS AT BULL DOG TOWING IN SOUTH CAROLINA (803)865-3800. THE CLAIM IS BEING HANDLED BY HANOVER INSUARANCE - [XXX] - 1-800-628-0250 EXT. [XXX] - CLAIM # - [XXX]. PLEASE LOOK INTO THIS CONSIDERING I HAVE FOUND THAT FORD HAS AN ISSUE WITH THERE 2014 FORD EDGE WHEELS BUSTING IN HALF AND THE VEHICLES WRECKING. ACCORDING TO THE ARTICAL YOUR OFFICE IS HANDLING THIS INVESTIGATION OF THE EDGE. I UNDERSTAND THEY ARE 2 DIFFERENT VEHICLES BUT STILL THE SAME MANUFACTURER & IF THERE IS A DEFFECT I WOULD LIKE TO FIND OUT. I HAVE TONS OF PICTURES IF NEEDED PLEASE REQUEST. THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10723914
May 28, 2015EngineFuel system
TL* THE CONTACT OWNS A 2014 FORD F-150. UPON A PERSONAL REFERRAL, THE VEHICLE WAS TAKEN TO A DEALER TO CHECK IF THERE WAS FUEL IN THE ENGINE OIL WITHIN IN THE CRANK CASE. THE PRESENCE OF FUEL WAS CONFIRMED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200.
NHTSA ODI 10721978
May 28, 2015SteeringCrash
WHEN GOING THROUGH PARK, PROCEEDING 20 MPH GOING INTO A DOWNWARD CURVING TO LEFT, C FOR A SHORT DISTANCE, THEN CAME TO INCLINE, WHEEL WAS NOT WANTING TO STRAIGHTEN UP, CONTINUED TO PROCEED UP HILL; BUT STEERING WOULD NOT STOP STEERING TOTHE LEFT. THE ONLY WAY WAS TO COME TO COMPLETE STOP IN THE CENTER OF ROAD, BEARING MORE IN THE ONCOMING LANE; WAS HIT OR CAUSED TO BE HIT, BY A FORD FOCUS, LEFT DRIVER'S SIDE TO LEFT DRIVER'S SIDE. FLORTUNATELY FOR FOCUS, MY VEHICLE WAS A A COMPLETE STOP, AS UNABLE STRAIGHTEN WHEEL. VEHICLE NOT DRIVEABLE, HAD TO TOW BOTH VEHICLES, AND NOW BEING OUT TRANSPORTATION. THE 2014 WAS PURCHASED IN SPRINGFIELD MISSOURI, THE END OF MARCH; BUT NOT EVER NOTIFIED OF ANY RECALLS, AND ONLY HAVE HAD VEHICLE 1 1/2 MONTHS OR SO. THIS ISSUE HAS CAUSED AN ACCIDENT WHICH MAY HAVE BEEN FATAL FOR THE OTHER VEHICLE. PLEASE LET ME KNOW HOW TO PROCEED WITH FORD.
NHTSA ODI 10722102
May 7, 2015Brakes
I WAS DRIVING HWY 290 IN HOUSTON, TX THE LOW BRAKE FLUID LIGHT CAME ON WITHIN AN ADDITIONAL 4 TO 6 MILES I LOST ALL MY BRAKES. LUCKY I DIDN'T PANIC AND WAS ABLE TO GET OFF THE HIGHWAY AND PULL INTO A STRIP CENTER AND USE THE EMERGENCY BRAKE TO STOP. THE BRAKES WOULD NOT EVEN STOP WHEN TRUCK WAS IDLING. I HAVE NEVER HAD BRAKES FAIL ESPECIALLY WITH A NEW TRUCK. I AM STILL LEARY ABOUT DRIVING A TRUCK WHOSE BRAKES FAILED COMPLETELY AND WILL PROBABLY NEVER GET THAT FEELING OUT OF MY HEAD. THE DEALERSHIP SAID THE MASTER CYLINDER FAILED AND PUSHED ALL THE FLUID INTO THE BRAKE BOOSTER. I CALLED FORD MOTOR COMPANY AND SPOKE WITH A LADY NAMED [XXX]. SHE SAID SHE WAS SORRY BUT PARTS FAIL AND THEY COULD NOT EVEN ISSUE AN EXTENDED WARRANTY FOR THE TRUCK. SHE DID OFFER A SERVICE PLAN FOR THE TRUCK. BUT I AM NOT LOOKING FOR SOMETHING FOR FREE I JUST WANT MY TRUCK COVERED AND FEEL SAFE IT IN WITH MY FAMILY. I AM VERY LUCKY THERE WAS NO TRAFFIC AND DIDN'T WRECK OR HAVE MY SON IN THE CAR WITH ME. THIS COULD HAVE BEEN A TERRIBLE ISSUE AND SHOULD BE ADDRESSED BY FORD IN A MORE CONCERNING MANNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10715103
Apr 25, 2015Transmission & drivetrainEngine
AS I ACCELERATE, THE TRUCK SEEMS TO GOING INTO NEUTRAL FOR ABOUT THREE SECONDS. THEN IT REENGAGES AND JERKS VIOLENTLY. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP TWICE. THE FIRST TIME, THEY REPROGRAMMED IT BUT DIDN'T REPAIR THE ISSUE. THIS LAST TIME, THE TECHNICIAN TOLD ME TO PICK UP M TRUCK BECAUSE THEY COULDN'T RECREATE THE ISSUE I WAS EXPERIENCING. ANOTHER TECHNICIAN STATED IT WAS THE ECO-BOOST BUT THAT FORD WAS SIDE STEPPING THE ISSUE BECAUSE THEY COULDN'T FIND HOW TO FIX IT. THIS IS A SAFETY ISSUE BECAUSE LAST TIME THIS OCCURRED, I WAS CHANGING LANES ON INTERSTATE 10 AND ALMOST CAUSED AN ACCIDENT. *TR
NHTSA ODI 10712816
Apr 22, 2015Transmission & drivetrainFuel system
DURING STARTS FROM A STOP TRUCK WILL NOT HAVE ANY THROTTLE RESPONSE. PUSH THE ACCELERATOR MORE TRUCK CATCHES UP AFTER ACCELERATOR IS MID WAY HALF THROTTLE. DEALERSHIP COULDN'T DUPLICATE, RESET THROTTLE MEMORY WITHOUT ANY CHANGE AS OF 04/22/2015. *TR
NHTSA ODI 10712259
Apr 5, 2015Visibility & wipers
WINDSHIELD GLARE REFLECTION FROM DASH COMPROMISES VISIBILITY WHEN DRIVING IN SUNLIGHT. SUNLIGHT REFLECTS OFF DASH CAUSING GLARE IN WINDSHIELD. MANY PEOPLE HAVE COMPLAINED (FORUMS ONLINE) THIS HAS BEEN GOING ON FOR YEARS AND OCCURS IN MANY VEHICLES. AUTO MANUFACTURES NEED TO PUT EXTREMELY NON-REFLECTIVE MATERIAL ON DASHES TO COUNTER THIS. A DULL DASH MAT REALLY HELPS, PROVING THAT IT CAN BE MITIGATED. *TR
NHTSA ODI 10703776
Apr 3, 2015AirbagsSeats
PASSENGER AIRBAG WIRE HARNESS TOO SHORT. WHEN BACK OF SEAT WAS MOVED FORWARD WIRES BROKE. FORD DEALER TRIED TO SAY IT WAS OPERATOR ERROR, BUT INFACT THERE WAS NO SLACK ON WIRES TO MOVE WITH SEAT. *TR
NHTSA ODI 10703547
Mar 20, 2015Visibility & wipers
WAS DRIVING ON THE HIGHWAY AT 55 MPH AND HEARD A LOUD NOISE. MY REAR PASSAGE WINDOW HAD SHATTERED. THERE WERE NO SIGNS OF OTHER DAMAGE TO INDICATE ANYTHING OTHER THAN DEFECTIVE GLASS. *TR
NHTSA ODI 10700710
Mar 14, 2015Speed control
WHILE TRAVELING TO SAN DIEGO - AS WE EXITED OFF THE FREEWAY THE CRUISE CONTROL FAILED TO RELEASE. STEPPING ON THE BRAKE, TURNING OFF THE SWITCH DID NOT CHANGE THE STUCK CRUISE CONTROL. WE WERE GOING 70 MPH AS WE EXITED AND CONTINUED AT 70 FOR ABOUT 1/2 MILE - THROUGH 1 STOP SIGN AND 3 STOP LIGHTS BEFORE WERE ABLE TO GET TO A SAFE PLACE TO TURN THE KEY OFF AND LOOSE ALL CONTROL OF STEERING OF THE TRUCK. WE TURNED ONTO A SIDE STREET. TURNED OFF THE TRUCK 10-15 SECONDS - UPON TURNING THE TRUCK BACK ON IT WENT IMMEDIATELY TO 6000 RPM'S BURNING RUBBER ONLY REASON WE DID NOT SPEED OUT OF CONTROL AGAIN IS BECAUSE HAD BOTH FEET ON THE BRAKE. TURNED TRUCK OFF AGAIN WAITED 10 MINUTES - TURNED IT ON AGAIN - THE CRUISE CONTROL HAD FINALLY RELEASED. WE DROVE TO THE NEAREST FORD DEALERSHIP WHICH WAS 5 MILES. THEY FOUND NOTHING WRONG WITH THE TRUCK - WHEN WE RETURNED HOME WE TOOK IT TO OUR LOCAL DEALER WHERE WE BOUGHT THE TRUCK - THEY FOUND NOTHING WRONG AND SAID TO BRING IT BACK IF IT HAPPENS AGAIN - WE MAY NOT BE ALIVE NEXT TIME TO BRING IT BACK! *TR
NHTSA ODI 10694265
Mar 11, 2015Fuel system
FUEL PUMP MODULE. *TR
NHTSA ODI 10693701
Mar 6, 2015Steering
POWER STEERING COMPLETELY WENT OUT. I HAD THE SAME PROBLEM WITH A 2014 FORD F150 RENTAL ABOUT 9 MONTHS AGO. *TR
NHTSA ODI 10692537
Mar 2, 2015Seats
THE REAR PASSENGER SEATS DO NOT LOCK IN PLACE WHEN IN THE LOWERED POSITION. THE OWNERS MANUAL CLEARLY STATES THAT THEY MUST LOCK WHEN LOWERED TO BE SAFE. *TR
NHTSA ODI 10691579
Mar 2, 2015SuspensionTransmission & drivetrain
VEHICLE EXHIBITS A SHUDDER/VIBRATION/SHAKE WHEN STARTING FROM A STOP. PROBLEM IS MORE APPARENT WITH WEIGHT ON THE TRUCK. WITH APPROX. 400-500 LBS. OR MORE PROBLEM IS MOST APPARENT. AT 300 MILES, THE PROBLEM BECAME VERY NOTICEABLE. INFORMED DEALER, SET APPOINTMENT. VEHICLE HAD 800 MILES AT SERVICING, 2/23/2015. DEALER REMOVED REAR DRIVELINE AND DROVE THE TRUCK WITH JUST THE FRONT DRIVELINE AND SHUDDER DID NOT OCCUR. DEALER REPLACED ENTIRE REAR DRIVELINE AND PROBLEM PERSISTS. AFTER 8 DAYS AT THE DEALER SERVICE SHOP, CUSTOMER WAS TOLD THE PROBLEM IS NORMAL, ESPECIALLY WITH ANY TYPE OF LOAD. 400LB IS A LOAD???? WHAT HAPPENS WHEN I ATTACH A TOW UNIT TO THIS VEHICLE? IS THIS SAFE? AFTER ACKNOWLEDGING A PROBLEM AND REPLACING THE DRIVELINE, DEALER NOW SAYS THIS IS NORMAL AND HAS SOMETHING TO DO WITH THE SHOCKS AND COMPUTER. BUT REST ASSURED THIS IS NORMAL. WAITING FOR FORD FACTORY REPRESENTATIVE TO INVESTIGATE. PROBLEM IS DISTURBING AND ONE HAS TO WONDER WHAT THE LONG TERM CONSEQUENCES OF THIS SHUDDER IS TO THE VEHICLE, VEHICLE DRIVELINE, ETC. I WAS TOLD NUMEROUS THINGS BY PEOPLE AT THE DEALER; SALESPERSON SAID IT WAS PROBABLY IN NEED OF A TRANSMISSION REFLASH, SHOP FOREMAN ORIGINALLY SAID MAYBE THERE WAS NOT ENOUGH GREASE ON THE DRIVELINE SPLINES. NOW IT'S THE COMPUTER AND THE SHOCKS? I ASKED THE SERVICE MGR. WHY THEY REPLACED THE DRIVELINE IF ITS A NORMAL SITUATION. HE RESPONDED THAT THEY DIDN'T NOTICE THE WEIGHT (400-500LBS UNDER THE TONNEAU COVER) UNTIL AFTER THEY REPLACED THE DRIVELINE. ONE HAS TO WONDER ABOUT DEALER COMPETENCY WHEN THEY APPARENTLY KNOW A PROBLEMS EXIST WITH WEIGHT ON THE TRUCK, YET FAIL TO CHECK FOR WEIGHT ON THE VEHICLE. ALSO, IS THIS NOT SOME SORT OF ACKNOWLEDGEMENT THAT THERE IS A PROBLEM? AS OF 3/2/2015, THE TRUCK IS STILL AT THE DEALER. I'VE SPENT LESS THAN ONE WEEK IN THE TRUCK AND OVER ONE WEEK IN A RAM 1500 RENTAL TRUCK. NO NEW CAR JOY HERE. *TR
NHTSA ODI 10691684