What 1,362 owners told NHTSA about the 2014 Ford F-150 Supercab Diesel

This 2014 pickup was started at about 8:00 AM and the manager went inside the building for a few minutes, (less than 5). A vender that was delivered petroleum product saw that the truck was smoking and on fire in the cab and he told the technicians in the shop who ran out with fire extinguishers to put the fire out. The doors had locked automatically with the keys inside the vehicle. A spare set of keys were acquired shortly and the vehicle was opened with the key. The vehicle was turned off and the hood was popped. a fire extinguisher was deployed while another technician disconnected the battery which then extinguished the fire. The heater motor had melted out of the dash and the dash had started on fire. The dealer was notified and we were told to call Ford and report to our insurance. We are self insured so there is no one to report to. There were no symptoms, problems leading up to this thermal event. The vehicle has 78,000 miles on it and is in great mechanical shape. I have reported it to Ford Motor Company and they gave me a case number [XXX] Pictures INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11669229

This is our 2nd time reporting this back 4 years ago our vehicle downshifted suddenly. Causing our vehicle to drop speed tremendously. We called the dealership to let them know what happened and they said they have had several complaints at the time of these trucks doing this. It caused the rear tires to lock and slide. We ended up loosing control and running of the road and wrecking the truck and messing up the front. FORD HAS STILL NOT FIXED THIS VEHICLE

NHTSA ODI 11668043

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11655274

It is 2014 F150 platinum it has a recall on the transmission. I took it in. They programmed it. I left with it. It was worse. and said that they had to get my truck was there for over a month and a half after the part was put on it. The transformation was worse now it’s back in the shop again for another two weeks. They’re telling me I need a new transmission. Anybody with common sense would know that if you’re driving 60 to 70 miles an hour and your truck shifts from six gear to first gear it’s going to tear something up in the transmission. I got it out and it was hard shifting out of first and the second out of fifth and the sixth and reverse was whining. All I’m asking for is help they want me to pay $6600 for a new transmission that I don’t have I’m on disability. Please help

NHTSA ODI 11627825

The contact owned a 2014 Ford F-150. The contact stated while the vehicle was parked, the vehicle rolled backward and crashed into the neighbor’s home. The vehicle damaged the neighbor's home and damaged the connecting gas. A Police report was filed. There were no injuries sustained, and no medical attention was needed. The vehicle was deemed a total loss. In addition, the contact stated that the vehicle was serviced two weeks prior to the failure, by the dealer. The contact stated that an unknown recall repair for the transmission control module update was completed at the time. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ODI 11613963

The contact's boyfriend owned a 2014 Ford F-150. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while her boyfriend was driving 60 MPH, the transmission downshifted unintendedly, and the vehicle jerked, causing the contact's boyfriend to lose control of the vehicle. The vehicle crashed into the rear of another occupied vehicle. The contact was unsure whether the air bags were deployed. The ambulance transported the contact and the other driver to the hospital, where it was confirmed that no major injuries were sustained and both drivers were checked out of the hospital. The contact stated that both her boyfriend and the other driver sustained body pain. Both vehicles were towed and totaled. A police report was filed. The contact became aware of NHTSA Campaign Number: 24V444000(Power Train), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11608020

The contact owns a 2014 Ford F-150. The contact stated that while driving at 45 MPH on a two-lane highway, the vehicle seized on low gear and the rear of the vehicle seized. The ABS did not engage to bring the vehicle to a stop, the rear remained seized causing the contact to rear-end the vehicle in front. No air bags deployed. A police report was filed. The contact sustained a fractured finger, head, and back injuries that required medical attention via the hospital. Due to cost, the contact could not continue his medical treatment. The other vehicle was able to be driven from the scene and the occupant sustained unknown injuries that required medical attention but no further information was available. The vehicle was driven home after the crash. The vehicle was taken to an independent mechanic where the frame was repaired and replaced the damaged front end parts. The vehicle was repaired. The contact mentioned that the transmission was previously rebuilt approximately 3-4 years ago with AAMCO due to an undetermined failure with an unexpected downshift into first gear. The vehicle was taken to a dealer where it was serviced for NHTSA Campaign Number: 24V444000 (Power Train). The contact was concerned that the failure would recur. The manufacturer was made aware of the failure and was referred to the NHTSA Hotline. The failure mileage was 150,000.

NHTSA ODI 11600793

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was installed with an undersized fuel filter. The vehicle failed to start after waiting for some time before it restarted.  While driving at unknown speeds, the vehicle was sputtering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the higher-amp fuse 27 was burned. and the fuse was relocated. The vehicle was repaired. The manufacturer was contacted and referred him to the NHTSA hotline. Additionally, the contact stated that while at a stop light, an unknown Toyota crashed into the rear of the vehicle. The air bags did not deploy. The contact sustained injuries to his back and neck, and medical attention was provided. A police report was filed. There was no fire.  The vehicle was taken to a body shop, where it was diagnosed that the trailer hitch, transfer case, and differential needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.

NHTSA ODI 11574186

The contact owns a 2014 Ford F-150. The contact stated that while stopped at a red light, the vehicle was rear-ended by another vehicle traveling at approximately 50 MPH. No air bags were deployed. No warning lights were illuminated. A police report was filed, and injuries were reported. The contact's husband was treated at the scene for neck and lower back pain and was released by EMS. However, he later visited an area hospital to schedule a follow-up appointment, as he was advised by EMS. The vehicle was driven from the scene but not taken to the dealer or an independent mechanic for diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 189,000.

NHTSA ODI 11554261

Downshift CRASH of truck, oss failure, i have video, built 11/13, 2014 ford raptor with 6r80 transmission. Ford refuses to pay for lead frame replacement. Injuries and truck has over 10k in damage, another car was totalled and man injured. This OSS defect is deadly. Need help.

NHTSA ODI 11553629

2014 ford f150 raptor, built in 11/13 in Dearborn Michigan plant. Driving down wet highway in slow lane doing 55mph, speedometer goes to 0, airbag light illuminates, odometer changes to dashes, wrench light comes on, transmission downshifted locking up my wheels. My truck is totaled and i could have died. Another car is totaled as well. This is the same defect as the 09-13 recalls. Speed sensor in lead frame failure. Ford did not notify me and is not notifying other 2014 f150 owners. Please help [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11527701

Truck downshifted today while doing 57 mph, speedometer went to 0, rear tires locked up sending truck into spin on i 35 southbound in lewisville texas. Striking another car and hitting concrete barrier. Road was wet, no shoulders.

NHTSA ODI 11526785

The contact owns a 2014 Ford F-150. The contact stated while driving at 80 MPH, the vehicle downshifted to first gear and decelerated to 20 MPH, causing the front seat passenger’s head to strike the dashboard. No medical attention was required. The contact pulled over to the side of the road and then drove the vehicle back to the residence. The contact stated that a certified mechanic arrived at the residence to diagnose the vehicle. The contact was informed that the output shaft sensor failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 87,000.

NHTSA ODI 11509709

Vehicle got stuck in the snow. Tried getting vehicle out and almost had it free when I noticed the temperature gauge rising. I then shut the vehicle down and was calling for help for 10 minutes then noticed a flame come out of the engine bay. Yelled for my family to get out. Me and my wife rushed to get our kids out of the vehicle and down the road. The cab and engine bay are gone. I don’t know what caused the fire but it needs to be figured out my family was endangered.

NHTSA ODI 11503078

The brakes stopped working and I hit my office trailer this morning and almost one of the workers on the jobsite. I didn't do any damage to the trailer or the body of my truck due to the low speed I was traveling. I have been working on cars my whole life and although I am not a certified auto mechanic I am 100% positive that the fluid from the master cylinder has leaked into the booster. Before I arrived to my jobsite the Brake light came on due to the brake fluid reservoir being empty. There is already a recall for this very dangerous failure and it should be fords responsibility to make my truck safe just like others with the Same Exact Make, Models, Years and issues.

NHTSA ODI 11478608

March 13th. I was driving on County Road 6, south of Park Rapids, Minnesota, and noticed smoke coming from my coat laying on the passenger seat, I removed the coat and found smoke/flames coming out of the passenger seat. I stopped the truck, ran around to the door of the passenger seat, turned off the seat warmer, and put the fire out. The seat warmer failed and is available for inspection. I have disconnected the seat warmer. March 15th. I brought the vehicle to North Country Ford service Manager and they did not know how to report it, didn't seem to think it was serious, and wanted me to pay $144 for them to look at it. March 16th called Ford Corporate. They started a case #CAS35878378 with Chelse David.

NHTSA ODI 11456984

while driving my vehicle it suddenly downshifts from 6th gear to 1st gear causing the rear wheels to lock up.

NHTSA ODI 11424739

Vehicle was on & operating for 20 minutes and after traveling 1-2 miles all of the sudden smoke came from engine compartment. Pulled over immediately, and turned vehicle off when a full fledged fire began in the engine block on passenger side. Ran into gas station and used a fire extinguisher to get fire under control. 911/Fire Dept was contacted and hosed down hood, engine compartment. Analysis showed the source of the fire was from the passenger side hood accent light (factory installed) short circuited and was the origin of the fire.

NHTSA ODI 11423697

while driving on the freeway my 2014 ford f150 suddenly downshifted from 6th gear to 1st gear causing my rear wheels to lock up and having the steering wheel jerk to the left. the car behind me had to swerve to avoid hitting me from behind since the trucks wheels locked up with no brake lights. this has been the 8th time this has happened. each time i take it to ford for them to check it out they tell me they can not duplicate the issue. the wrench light comes on and it throws codes and ford will do nothing to fix it.

NHTSA ODI 11421240

I WAS HIT IN THE REAR DRIVER SIDE DOOR AN GAS TANK GOING THRU AND INTERSECTION ABOUT 35-40 MPH AND WE GOT HIT WITH AND ESTIMATED SPEED OF 50-60 MPH AND THE AIR BAGS FAILED TO DEOLOY..WE WENT 40FT. DOWN AND INBANKMENT AND CAME TO A STOP THIS TOOK PLACE SEPTEMBER 29, 2020

NHTSA ODI 11362304

I DROVE MY F-150 ECCOBOOST TRUCK TO THE SNOW, SAME AREA I HAVE BEEN HUNDREDS OF TIMES AND SUDDENLY SMOKE BURST FROM THE ENGINE, THEN FLAMES SHOT OUT AROUND THE HOOD, POPPED THE HOOD AND FOUGHT THE FIRE FOR HALF AN HOUR, IT KEPT RESTATING. IT STRANDED MYSELF AND CHILDREN, AND WE HAD A HARROWING EXPERIENCE THAT WAS PRETTY DICEY. FORD HAD JUST PUT IN A NEW ENGINE, AT MY COST, +14,000.00, AFTER THE TIMING CHAIN FAILED. THEY WOULD NOT REPAIR IT AT THEIR COST, EVEN THOUGH I HAVE COPIES OF THE FAULT CODES FROM BEFORE THE FAILURE OF THE TIMING CHAIN THAT DESTROYED THE OLD ENGINE. THE NEW ONE HAD UNDER 10,000 MILES ON THE NEW ENGINE, PROBABLY ABOUT 5,000 MILES ON IT. WE HAD DRIVEN ON THE RELATIVELY FLAT GRADE MAINLINE ROAD, AND DROVE UP ABOUT 0.8 MILES, CLIMBING MAYBE 400 FT ELEVATION OVER THAT DISTANCE. I WAS IN THE PROCESS OF TURNING THE VEHICLE AROUND WHEN THE ENGINE BURST INTO FLAMES. IT WAS ON A GRAVEL ROAD. WE HAD TRAVELED FROM HOME, 35.2 MILES.

NHTSA ODI 11301678

I GOT A LEFT REAR DOOR AJAR WARNING ON THE DASH OF MY 2014 FORD F150 CREW CAB PICK UP TRUCK. I WOULD CHECK THE DOOR AND IT WAS CLOSED PROPERLY. EVERY TIME I STARTED THE TRUCK I WOULD GET THE WARNING. I MADE AN APPOINTMENT WITH FORD TO FIND OUT WHY THIS WAS HAPPENING. ON THE DAY OF THE APPOINTMENT WITH FORD, I STARTED THE TRUCK AND HEARD A BUZZING TYPE NOICE FROM THE REAR SEAT AREA. I GOT OUT TO HE TRUCK WITH IT RUNNING AND OPENED THE LEFT REAR DOOR TO SEARCH FOR THE BUZZING NOISE. AS I WAS LOOKING FOR THE NOISE I STARTED TO SMELL PLASTIC BURNING, THEN OUT OF THE LEFT PILLAR BETWEEN THE FRONT AND BACK DOOR SMOKE STARTED POURING OUT OF WHERE THE SEAT BELT GOES BEHIND THE COVER WHERE THE SEAT BELT RETRACTS TO. SMOKE AND THE SMELL OF THE PLASTIC STARTED TO FILL THE CABIN AREA OF THE TRUCK. I SHUT THE TRUCK OFF. WITHIN ABOUT TEN MINUTES THE SMOKE CLEARED BUT THE SMELL OF BURNED PLASTIC WAS STRONG. I THEN HAD THE TRUCK TOWED TO MILLER FORD IN LUMBERTON, NEW JERSEY. A PRELIMINARY REPORT FROM FORD IS THAT THE ELECTRICAL HARNESS IN THE DOOR POST AND UNDER THE CARPET AREA IS MELTED. I AM AWAITING TO HEAR FROM FORD THE FINAL STORY AT THIS TIME.

NHTSA ODI 11297430

WHILE TRAVELING ON THE HIGHWAY WE SAW LOOKED OUT THE REARVIEW MIRROR AND SAW WHITE/GRAY SMOKE COMING UP FROM BETWEEN THE TRUCK BED AND THE CAB OF THE TRUCK. WE EXITED THE FREEWAY. WHILE EXITING THE WHITE/GRAY SMOKE TURNED TO BLACK THEN FLAMES SHOT UP. WE PULLED OVER AND GOT OUT AS THE FLAMES CONTINUED TO GROW. WE ATTEMPTED TO PUT OUT THE FIRE BUT IT GREW VERY FAST. THE BACK GLASS EXPLODED AND THE ENTIRE CAB AND FRONT OF THE VEHICLE WAS ENGULFED. 911 WAS CALLED. FIREFIGHTERS ARRIVED AND PUT OUT THE FIRE. THE VEHICLE AND CONTENTS WERE A TOTAL LOSS. THE FIRE DEPARTMENT REPORTS STATES THAT THE FIRE WAS CAUSED BY A MECHANICAL FAILURE IN THE ENGINE COMPARTMENT OR UNDER THE PASSENGER COMPARTMENT CAUSING FLAMES TO SHOW FROM THE BACK OF THE VEHICLE AND CAUSING HEAVY DAMAGE TO THE FRONT OF THE VEHICLE AND PASSENGER COMPARTMENT.

NHTSA ODI 11268303

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE THE VEHICLE WAS AT A CAR WASH WITH THE KEY IN THE IGNITION, THE CONTACT PLACED THE TRANSMISSION INTO NEUTRAL, APPLIED THE SEAT BELT, DEPRESSED THE BRAKE PEDAL, AND RELEASED THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING INTO HEAVY TRAFFIC. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AS THE VEHICLE CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR THE BODY DAMAGE AND WAS THEN TAKEN TO TOM DENCHEL FORD COUNTRY PROSSER (630 WINE COUNTRY RD, PROSSER, WA 99350, (877) 221-5696) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,783.

NHTSA ODI 11267700

VEHICLE FIRE. I STARTED THE VEHICLE UP IN MY DRIVEWAY AND HEARD A SMALL POP/EXPLOSION AND SMOKE CAME OUT FROM UNDER THE HOOD. I IMMEDIATELY SHUT OFF THE TRUCK, POPPED THE HOOD AND COULD NOT IDENTIFY THE SOURCE OF THE ISSUE. I STARTED THE TRUCK AGAIN AND NOTICED WHERE THE FIE/SMOKE WAS, SHUT OFF THE TRUCK, AND PROCEEDED TO RUSH INTO THE HOUSE TO GRAB THE KITCHEN FIRE EXTINGUISHER AND PUT THE FIRE OUT. THANKFULLY I WAS NOT DRIVING AND MY HOUSE DIDN'T CATCH FIRE. I CALLED MY MECHANIC AND HAD THE TOW TRUCK DELIVER THE VEHICLE TO HIM AND THEY CONFIRMED THAT IT WAS THE OEM ALTERNATOR THAT WAS THE CAUSE OF THE FIRE. I CONTACTED THE DEALERSHIP WANTING TO REPORT THE ISSUE AND THE DEALERSHIP IN THEIR WORDS SAID "NOT SURE WHAT YOU WANT US TO DO?" NOT ARE YOU OK, THIS IS SERIOUS LET US HELP, ETC. JUST A SIMPLE PASSING THE BUCK TO A 1800 NUMBER TO FORD. I FILED A CASE WITH FORD MOTOR COMPANY, BUT THAT TOO WAS A JOKE. THEY DIDN'T CARE EITHER. I WAS TOLD THEY'LL FILE IT AS NEGATIVE FEEDBACK AND SINCE I WAS SO UPSET, I WAS DIRECTED TO CREATE A COMPLAINT WITH NHTSA. I FOUND THIS VERY DISTURBING AS FORD APPEARS TO NOT HAVE CARED ONE BIT ABOUT THEIR MANUFACTURED VEHICLE CATCHING FIRE OR THE POSSIBILITY OF SOMEONE GETTING HURT OR KILLED. I HOPE THIS COMPLAINT FINDS THE RIGHT PEOPLE AND PREVENTS A REAL ACCIDENT OR TRAGEDY FROM HAPPENING. AT THIS TIME I DON'T HAVE THE REPAIR INVOICES AS THE FIRE DID A DECENT AMOUNT OF DAMAGE EVEN THOUGH I DID PUT IT OUT WITHIN 60 SECONDS OF IT STARTING. THE MECHANICS ARE STILL ASSESSING ALL THE DAMAGE DONE. SINCE THE FIRE WAS IN THE ENGINE BAY AREA ON THE BOTTOM, THERE ISN'T MUCH VISIBLE BURN DAMAGE (AND IT IS CURRENTLY COVERED IN DRY CHEM FROM THE FIRE EXTINGUISHER). I DID FILE A CASE WITH FORD AS MENTIONED AND IF YOU NEED THE CASE NUMBER I'D BE GLAD TO PROVIDE IT.

NHTSA ODI 11265764