What 1,362 owners told NHTSA about the 2014 Ford F-150 Supercab Diesel

The contact owns a 2014 Ford F-150. The contact stated while driving at 40 MPH, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 141,000.

NHTSA ODI 11676701

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 268,000.

NHTSA ODI 11675069

I was driving to work and when coming to the parking structure making a right hand turn my steering wheel locked up on me and on the dash Hill Descent Control Fault and Service AdvancedTrac came on the dash. I towed it home and the steering wheel is completely locked.

NHTSA ODI 11664452

The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?

NHTSA ODI 11660652

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated the steering wheel was difficult to turn. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

NHTSA ODI 11656500

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11655274

My vehicle shows that it has an electrical connection with the electronic power steering showing a U3000:49-8B code

NHTSA ODI 11648108

The contact owns a 2014 Ford F-150. The contact stated that upon starting the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V316000 (Steering); which the contact linked to the failure. The contact called the manufacturer and was referred to a local dealer for the recall repair. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.

NHTSA ODI 11646030

The vehicle had a complete loss of control of the power steering. Thankfully, it happened in the driveway and not on the highway. The message said Power Steering Assist Fault. Upon doing some research, I found that the NHTSA issued a recall in the past on some of the same vehicles in that model year (14V316000). We were hoping that this vehicle could added to that recall, due to the fact that it is a known issues for this particular model year. Thank you.

NHTSA ODI 11643098

The contact owns a 2014 Ford F-150. The contact stated while driving 55-60 MPH, the vehicle lost power steering function intermittently. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving at various speeds and while the vehicle was idling. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 118,000.

NHTSA ODI 11642813

When Braking steering wheel locked up and almost caused accident due to not being able to control vehicle with steering wheel.

NHTSA ODI 11640483

Steering wheel began erratic movement from right to left causing vehicle to swerve in a deadly fashion. Steering wheel continues to whip from right to left while sitting still on side of road. Vehicle cannot be safely driven at any speed without the risk of losing control.

NHTSA ODI 11629588

My truck has been exceptional other than normal repairs. But for approx a year, my power steering capability continued to fail - reverting to manual steering. I was unable to secure an appt with my dealer immediately - leadtimes were 4weeks, so I went to Midas where I knew a couple techs. They advised that my serpentine belt was failing and affecting the electronic controls - which includes my steering column and it needed replacement. I note that I was having battery charge issues too and those have gone away. The fix seemed to work. I paid over 800.00 this past April 2024and all was good. The problem began to manifest again, off and on since Late July and I brought the truck back to Midas. They advised that ford has announced a recall #14509 for this condition. I contacted Davidson Ford, Clay NY, my dealer, advised of the issue and had my truck inspected on 9/24/24. Their inspection confirms the defect but they advise that my truck is NOT covered by the recall. This is ludicrous. This completely unfair and the dealership will not assist nor will ford. They of course blamed you which is laughable. I feel my family is at risk, I cannot in good consciousness sell this vehicle and my trade value is destroyed. I am in a financial bind, retired and can’t afford this.

NHTSA ODI 11616834

Complete loss of steering. Dealer said it was a steering sensor failure but that my vin was not included in the recall for the sensor. From ford: Ford is revising the total volumes of a safety recall for approximately 5,675 2014 Ford F-150 trucks for a potential issue with the electronic power assist steering gears. The affected EPAS steering gears may have a motor position sensor magnet that was incorrectly installed by the supplier.

NHTSA ODI 11615302

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. An unknown warning light was illuminated. The vehicle was taken to the dealer, where an unknown sensor was replaced. The failure recurred several months later while driving, and the "Service Advancetrac" message was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 86,406.

NHTSA ODI 11613999

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the power steering assist failed to operate as needed. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was taken to a dealer where a diagnostic test confirmed that the power steering assist was inoperable. The vehicle warranty provider offered to cover the cost of the repair; however, the Ford dealer stated that only authorized Ford parts could be used for the repair; which the warranty did not cover. The vehicle was then taken to two independent mechanics who informed the contact that the vehicle could only be serviced at a Ford dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.

NHTSA ODI 11610208

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the steering wheel seized and then released independently, allowing the contact to regain proper control of the vehicle. The failure occurred while turning the steering wheel towards the right or left; however, the failure was more pronounced while turning left. There were no warning lights illuminated. The contact stated that the failure had become more persistent. The contact is an independent mechanic, diagnosed that the motor underneath the rack and pinion had failed and needed to be replaced. The contact researched online and linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.

NHTSA ODI 11608488

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that while the vehicle was started, there was an "Electric Power Steering Assist Fault" message displayed. The contact shifted into drive(D) and accelerated; however, the steering wheel became firm. The vehicle was towed to an independent mechanic where it was diagnosed that the steering gear and outer tie rod ends needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

NHTSA ODI 11598312

Power steering assist fault message pops up and can’t steer the vechicle. It even happens while driving. Sometimes comes on and stomestimes I can drive a entire day with no issues but then towards the end of the day I go to start the truck or be driving and steering locks up and pops up the message says power steering assist fault Luckily everytime it happens it’s right when I start the truck except the few times I was driving and it happen I was on the far right lane and even though it’s hard to turn the wheel I was able to get off on the shoulder when it happens

NHTSA ODI 11590836

The contact owns a 2014 Ford F-150. The contact stated while reversing at slow speeds, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 198,000.

NHTSA ODI 11590133

The contact owns a 2014 Ford F-150. The contact stated while her husband was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,500.

NHTSA ODI 11590179

steering gets hard to steer at some points while turning and has to be muscled back s o there sticking while turning .show no recall but not sure there a service bulletin about this. thanks 1ftfx1ef1efc65359 2014 f150

NHTSA ODI 11588354

Steering angle sensors in the electronic steering rack randomly lose signal. This causes an ‘AdvanceTrac’ warning, loss of use of turn signals and ABS faults. Problem randomly clears and then repeats. Some F150s had a steering recall previously, but my specific VIN did not.

NHTSA ODI 11581173

The contact owns a 2014 Ford F-150. The contact stated that while turning the steering wheel in either direction, the power steering assist failed to operate as needed. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V316000 (Steering) which was linked to the failure. The dealer and the manufacturer were both notified of the failure, and both stated that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 186,000.

NHTSA ODI 11577522

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V316000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 87,000.

NHTSA ODI 11571879