What 183 owners told NHTSA about the 2014 Fiat 500l

I own a 2014 Fiat 500L with 60,000 miles. The vehicle is actively suffering from the dangerous safety defect described in Recall T19/17V192000 (engine limits itself to idle speed and zero acceleration from a stop, even when the gas pedal is fully pressed). The local dealer and Fiat corporate refuse to address it because they claim a software update was performed historically. The initial remedy has completely failed, the vehicle is unsafe to drive, and the manufacturer is refusing to fix a recurring safety defect." This is the EXACT known problem in only this year and model, the 2014 fiat 500. It is a known software issue and it needs to be addressed. It is causing me to get stuck at lights and stopping traffic at intersections. Any supposed fix was done over 10 years ago when the car was fine..it was done then only as it was on the recall list, so I thought it had to go in, but I didn't have the acceleration problem at the time. (They may have seen it didn't need the software update and didn't do it) This recall issue was either not resolved or it's back again..I can floor the gas and car doesn't move. I have to put it in neutral a few times from drive to get it to move. It's the exact problem known on this car under recall and only the software reset can fix it. Please help me get it fixed! Thank you. (It's very dangerous for me to be stopping traffic at intersections when I'm stuck at Green lights. This is the exact problem in the exact car the exact year it is known for. This recall is good permanently on this car.)

NHTSA ODI 11749683

Will not pass emissions due to sensors not going into "ready" state. We have taken it to 4 different mechanics and we were told that the abs module is not communicating. So we replaced it and still nothing. Now we are told that the PCM is not storing memory. There have been no lights illuminated on the dash this whole time, and no codes to determine the underlying electrical issue. With issues like these the car can stall, get stuck in gear, no Abs could cause a crash and not to mention once again will not pass emissions testing due to these issues. The issues have been confirmed by a mechanic at an independent service center. Again, no warming lights or codes, or pending codes for the issues listed above.

NHTSA ODI 11717370

The contact owns a 2014 Fiat 500L. The contact stated that while the vehicle was coming to a stop at an intersection, the vehicle became inoperable while attempting to shift gears, with the message “Gears Unavailable” displayed. The contact attempted to shift gear several times; however, the failure persisted. The vehicle was towed to the residence. A mobile mechanic arrived at the residence and retrieved DTC: B1011, B1181, and U1736. The contact stated that the failure was associated with NHTSA Campaign Number: 14V103000 (Power Train), and that the shifter module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 75,000.

NHTSA ODI 11716668

CAR CONTINUES TO HAVE SHIFTING GEAR ISSUE. WENT TO A MECHANIC WHO DID A DIAGNOSTIC TEST ON IT AND THE RESULTS ARE: Transmission Error Messages U0415 and P1CB1 and OBDII Codes ($03) shows the same error message as Transmission P1CB1 Manufacturer Specific. the closest Chrysler Dealership is unable to perform anything on this vehicle as they no longer are licensed for the Fiat Software. Hence, they are unable to inform me if this is covered by Fiat or if this is something that I need to fix out of pocket. Seeing that the 214 Fiat 500L does have a Power Train-Automatic Transmission Control Module and Power Train: Automatic Transmission (moving the transmission shift lever may have a delayed effect or no effect on selecting a transmission gear) = I believe it is covered, but it is not showing as a recall for my VIN #. How do I submit this or where/who can assist is getting this recalled and corrected? Thank you, [XXX] Email Address: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11684898

after looking at all of the complaints within NHTSA there are approximately 50 pages of combined complaints with each page showing 4 "call outs" and the majority being Power Train and reading pretty much all of them it appears that they are all the same issue. Their vehicles along with mine were not recalled; but we are having the same issues. What is needed or what needs to happen for all of the 500L Fiat being recalled for the Power Train issue? Does somebody need to die due to the failure of the Power Train when they are in traffic and the vehicle basically shuts down and/or off? Note, the miles on these complains vary from 55,000 up to 100,000

NHTSA ODI 11684901

parked car, getting ready to leave and would not shift into gear. Finally shifted into gear and there was little to no power when accelerating. shifting into gears is hard, jerks vehicle when it does drop into a gear. No acceleration and when it does shifts gear with a lot of difficulty

NHTSA ODI 11684303

The contact owns a 2014 Fiat 500L. The contact stated that on several occasions while the vehicle was running, the transmission warning light illuminated, and a "Possible Ice" message was displayed even though there was no inclement weather. The vehicle was taken to a dealer; however, the failure was not replicated. On another occasion while stopped, the accelerator pedal was depressed, and the vehicle failed to accelerate. The message "Shift into Neutral and Then Select Gear" was displayed. The contact shifted from Neutral to Drive. The vehicle was turned off and restarted. The vehicle was then towed to the same dealer, where it was diagnosed, and determined that the lifters needed to be replaced. The vehicle was repaired, but the failure reoccurred within a month. The vehicle was taken back to the dealer, where the dealer stated that the vehicle was already repaired. The vehicle was then taken to an independent mechanic, but no diagnostic result was provided. The manufacturer was notified of the failure. The failure mileage was 65,000.

NHTSA ODI 11679779

The transmission went out and radiator fluid temp high light came on. Fiat started to not be able to shift or too easily shifted by itself. The safety of others and myself were at risk because the car could have stopped or switched into other gears on the road and caused an accident.

NHTSA ODI 11670821

Transmission will not shift up or down in automatic, was in the middle of traffic unable to maintain a safe speed.

NHTSA ODI 11667305

I was driving my car down a busy road when I approached a red light and slowed to a stop. I kept my foot on the brake and the car in drive until the light turned green. Then, I tried to use the gas pedal without success and got an error message about needing to switch the gear to neutral. I was stuck in the road, unable to make the drive or neutral options work with the gas. Then, I tried switching my car into park and turning it off and back on again. It flashed on the "P" several times before I turned it off and refused to switch to the driving gear when I turned it back on. I had to put it in neutral and have strangers help push my vehicle off the road into a parking lot. The incident occurred on a busy street in the middle of a holiday weekend afternoon and caused tons of traffic and inconvenience and honking and stress.

NHTSA ODI 11663243

When pressing on accelerator, it would not accelerate properly. Therefore having to press accelerator more while not going at accurate speed. Furthermore as driving the vehicle one day fully pressing on accelerator vehicle would not accelerate. Therefore, having to stop in the middle of the road going uphill.

NHTSA ODI 11650652

CLUTCH STALLS VEHICLE VERY DANGEROUS TO DRIVE, confirmed by inspection. Not inspected by police, no warning messages

NHTSA ODI 11645166

Engine randomly stalls and will not restart upon entering on-ramps. Automatic transmission randomly fails and slips into limp mode while accelerating from stop lights or accelerating into highway traffic. This issue has caused numerous light rear end collisions with other vehicles following too closely when the transmission malfunctions, causing the other vehicle to impact the rear bumper of the 500L. I had to have the vehicle towed out of traffic because it would not restart or move under it’s own power

NHTSA ODI 11638595

I took my car in to have a regular oil change. Got a call from the mechanic telling me that all of a sudden, the car will not get out of park and says there is a transmission error now on the display screen. During the 2 days that it took for them to get the car out of park the mechanic informed me that there is a known issue for 2014 Fiat 500L vehicles "all of a sudden" not getting out of park and that it is a recall. I called Chrysler and told them the issue, but they informed me that my VIN number is not showing as a recall. I would like for some help in looking into this issue because my car was working just fine before the oil change and now it is having the exact issues others have faced having the same year, same model and same make of vehicle.

NHTSA ODI 11636246

My car refuses to shift gears despite being able to start. The car and its gear shift (and transmission, power train, and any other potentially affected parts) are available for inspection upon request; however, the vehicle would have to be towed as it cannot be driven. There was zero prior warning, notice, etc. Cold weather may be a contributing factor, but this issue has been reported numerous time across this vehicle's make, model, and year (2014 FIAT 500L) by other owners to the NHTSA already. I've driven it sparingly since I moved states, so there is zero reason for the vehicle to stop shifting gears all of a sudden. Again, the car issued no warning lamps nor other messages nor symptoms of the problem prior to the failure, the failure simply occurred without warning. The vehicle is stuck in my driveway and blocking other cars. Had I been driving when this event occurred, there could have been a serious danger and/or disaster that could have put my life (and others) at risk.

NHTSA ODI 11635182

The contact owns a 2014 Fiat 500L. The contact stated that while her daughter was driving 50 MPH, the vehicle started to lose motive power and failed to properly accelerate. The contact's daughter pulled over to the side of the road, where the vehicle stalled. The service engine warning light illuminated on and off. The vehicle was driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure and the mechanic suggested that the vehicle be taken to the dealer. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

NHTSA ODI 11634660

Car will not shift into gear automatic transmissions will not shift readily out of park and won’t go into park sometimes. The transmissions does not receive, or is slow to receive, an intended gear selection. Vehicle came to a complete stop while driving. Get message there is no manual mode available.

NHTSA ODI 11627998

The contact owns a 2014 Fiat 500L. The contact stated while her daughter was driving 50 MPH, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, and the contact became aware that the vehicle had shifted into neutral independently and was unable to shift back into gear. The transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the body control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 69,000.

NHTSA ODI 11621386

The contact owns a 2014 FIAT 500L. The contact stated that while driving at unknown speeds, the transmission began slipping out of gear. The transmission warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced.  The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

NHTSA ODI 11620096

The contact owns a 2014 Fiat 500L. The contact stated that the vehicle hesitated while depressing the accelerator pedal, before accelerating forward. The check engine warning light was illuminated. The contact learned online of NHTSA Campaign Number: 17V192000 (Power Train). The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 105,000.

NHTSA ODI 11619275

When in traffic on the highway the car all of a sudden would not shift out of first. Following that, all power was lost to the drivetrain, but accessories were still powered and working. Before the car gave no power to the drive, the oil light came on in addition to the engine light, when the oil levels were checked they were confirmed to be normal. The car has been inspected by a mechanic who suggests replacing the entire transmission.

NHTSA ODI 11605895

The contact owns a 2014 Fiat 500L. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle suddenly stalled. After restarting the vehicle, the transmission message was displayed, and the vehicle would not properly shift into gear. The vehicle was towed to the local dealer who diagnosed that the transmission dual clutch was faulty and needed to be replaced. The dual clutch kit was installed but after retrieving the vehicle the failure later reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V192000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 43,958.

NHTSA ODI 11604554

Issues with shifting out of park. Random acceleration, stalling, lagging, & jerking while on the road & in full speed traffic. When took car to dealership was told issues with my PCM. PCM had been recalled & fixed with previous owner in 2017. Now the second time having a PCM issue, couldn't do anything with the already fixed recall so i was forced to pay almost 2,000. Now still leaving me with the same issues. Cruise control accelerates on its own, almost causing accident with other cars on highway. Will be going 60 in traffic & it will randomly start to decrease in speed while foot is fully on gas. Possible throttle body issue, RMPS rev up to red while only going 35mph.

NHTSA ODI 11601547

1.) Vehicle will not shift into forward or reverse. Shift lever moves but vehicle does not respond. Intermittent problem. 2.) Excessive acceleration is required before vehicle will move, then lurches forward or backwards.

NHTSA ODI 11586458

CAR INTERMITTENTLY SHIFTS OUT OF GEAR INTO NEUTRAL WHEN faced with an uphill grade forcing car backwards. We have had over 5 nrear accidents involving rolling off hillsides ar onto property or into traffic behind. Car will not engage we have been desperately against a steep hill many times. Also front ABS brakes intermittently grab 1 wheel forcing car sideways at 40 mph. Also car emits rattle sound coming from lower gearbox or engine area noticeable through cab, both before and after a complete $4300 transmission rebuild. Service completed by FIAT and Alfa Romeo od Van Nuys California. This car is going to kill us. Fiat is dragging their feet. I will list the first incident below at March 18, 2023 but then many more occurred after, even after trans rebuild. This design is life-threatening. Who rebuilds a trans at under 50,000 miles??

NHTSA ODI 11581946