What 183 owners told NHTSA about the 2014 Fiat 500l

So the dealer fixed the transmission / power train recall in 2020, my car is now doing exactly what the recall states, getting stuck in park, asking me to put engine in neutral and then drive without the car moving, so on and so forth. Fiat, as well as the repair dealer northside imports, is refusing to fix this issue as they state the car is out of warranty, and they feel they fixed the recall. This car only has 73k miles on it. The other issue of complaint is that the wire melted on the blower fan for the ac unit. Smelled burning wires in the car, and both fiat and dealer state that is normal wear and tear. That is not, as it could have caused a fire inside the car, luckily i was able to pull over and put out the smoldering wire. I need this fixed, and fiat is refusing to cover. They stated i need a new power train module and transmission which cost 12k which is 4k higher than the actual value of the car. During this whole time, fiat and the dealership was recommending that i purchase a new car. I want to know how i can get this fixed or the manufacturer to acknowledge they have a safety issue. I also got charged 326 dollars just for them to diagnose the issue. nothing fixed. 326 dollars to plug in a machine for 15 minutes. This is very wrong.

NHTSA ODI 11463463

TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATE BEFORE SUDDENLY STALLING. ALSO, A BURNING ODOR WAS PRESENT AND THE WARNING MESSAGE "DUAL CLUTCH OVER HEATING" HAD DISPLAYED AND ON SEVERAL OCCASIONS THE VEHICLE WOULD SUDDENLY SURGE FORWARD AND EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER IILDERTON DODGE LOCATED AT 701 S MAIN ST, HIGH POINT, NC 27260 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 11406927

TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, SMOKE WOULD COME FROM UNDER THE HOOD. THE CONTACT STATED THAT THE SMOKE WOULD APPEAR INTERMITTENTLY AND USUALLY WHEN THE VEHICLE WAS STOPPED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF HIS WIFE AND CHILD BECAUSE THE SMOKE WOULD MAKE WAY INTO THE CABIN WITH A BURNING ORDER. THE VEHICLE WAS TAKEN TO ORANGE COAST CHRYSLER JEEP DODGE RAM FIAT, 2929 HARBOR BLVD, COSTA MESA, CA 92626, AND WAS DIAGNOSED THAT THE DUAL CLUTCH BURNING UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND WANTED ANOTHER OPINION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

NHTSA ODI 11387520

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS ALERTED TO SMOKE AT THE REAR OF THE VEHICLE. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED AAA AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOTEL. THE VEHICLE WAS LATER TOWED TO FIAT OF SAN DIEGO (858-492-9200, LOCATED AT 5135 CONVOY ST, SAN DIEGO, CA 92111) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS IN PERFECT CONDITION PRIOR TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V192000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,229.

NHTSA ODI 11179763

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE AT A DRIVE THRU, THERE WAS A STRONG BURNING ODOR OF RUBBER AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE CONTACT DROVE THE VEHICLE HOME AND LATER TOOK IT TO CHAMPION FIAT (9715 FIRESTONE BLVD, DOWNEY, CA 90247, (562) 231-7579). THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: FIAT 34917750. THE APPROXIMATE FAILURE MILEAGE WAS 37,486.

NHTSA ODI 11120523

DEC 23 2015 VEHICLE HAS 35,000 MILES ON IT AND THE TRANSMISSION WENT OUT IN OUR DRIVEWAY EVERY GEAR WAS NEUTRAL. IT WAS IN THE SHOP FOR 38 DAYS BEFORE WE RECEIVED IT BACK. ALL REPAIRS DONE UNDER WARRANTY. FEB 9 2017 WHILE IN A PARKING LOT THE VEHICLE WAS PUT INTO REVERSE HOWEVER THE VEHICLE STARTED TO ROLL FORWARD CAUSING MY WIFE TO CRASH INTO A CONCRETE POLE IN THE PARKING LOT DAMAGING THE FRONT END. I CONTACTED FIAT CUSTOMER CARE ABOUT THE INCIDENT AND THEY TOLD ME TO TAKE IT TO THE DEALER AND AFTER ALOT OF TALKS THEY SAID THEY WOULD FIX THE TRANSMISSION ERROR BUT NOT THE DAMAGE IT DID I FIXED OTHER REPAIRS SO THE VEHICLE COULD STILL BE DRIVEN. SEPT 15 2017 WHILE DRIVING IN CONGESTED TRAFFIC VEHICLE WAS SMOKING AND SHIFTING ROUGH WOULD ROLL BACKWARDS IF GAS PEDAL WAS NOT FULLY DEPRESSED TO THE FLOOR. NOW WE GET THE RECALL NOTICE THAT STATES BASICALY WHAT WE HAVE BEEN DESCRIBING. HAVE NOT BEEN ABLE TO TAKE IT TO THE DEALER BEING THAT IT IS FAR AWAY AND HAVE NO OTHER TRANSPORTATION. NOV 24 2017 WHILE AT A LIGHT THE VEHICLE STARTED MAKING GRINDING NOISES AND SMELLING LIKE BURNING TRANS FLUID THEN STARTED TO ROLL BACKWARDS ALMOST HITTING ANOTHER VEHICLE WILL BE TAKING IT TO THE DEALER ON NOV 28TH FOR RECAL AND LOOK INTO THE OTHER ISSUES LIKE HESITATION WHILE PRESSING GAS PEDAL MAKING LEFT HAND TURNS SCARY WHEN ON COMING TRAFFIC IS NEAR.

NHTSA ODI 11048519

2014 FIAT 500L THE CONSUMER WAS INVOLVED IN AN ACCIDENT. WHERE THE KNEE AIRBAGS DEPLOYED WITH SUCH FORCE, THE CONSUMER RECEIVED BURNS, CUTS AND BRUISES TO HER KNEES. *MW

NHTSA ODI 10654399

I PULLED INTO A PARKING LOT AT 10MPH. I ATTEMPTED TO STOP THE CAR TO PARK. THE BRAKE JAMMED AND THE ENGINE REVVED .I REPEATEDLY PRESSED ON THE BRAKE AND IT WOULD NOT GO DOWN.IT WAS A VERY SMALL ENCLOSED PARKING LOT AND NOT MUCH SPACE TO MOVE. I HIT THE PARKING BARRIER CAUSING DAMAGE TO THE FRONT END BECAUSE THERE WAS NO WHERE ELSE TO GO .RADIATOR FLUID POURED OUT OF THE VEHICLE. MY MOTHER WAS WITH ME IN THE CAR AND WITNESSED THIS ACCIDENT. SHE DROVE THE CAR TO A CLOSE AUTO MECHANIC AS I WAS DISTRAUGHT. I AM AFRAID TO DRIVE THIS CAR. *TR

NHTSA ODI 10660273

TL* THE CONTACT OWNED A 2014 FIAT 500L. WHILE DRIVING VARIOUS SPEEDS, AN ANIMAL JUMPED IN FRONT OF THE VEHICLE. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A LAKE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V481000 (AIR BAGS) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/23/15*LJ UPDATED 02/19/15*JB

NHTSA ODI 10654466

DRIVING TO GO HOME, VEHICLE WON'T SHIFT AND UNEXPECTED DIRECTION AND LOSS OF POWER CAUSING VEHICLE AND MYSELF TO COLLIDE WITH LIGHT POLE. VEHICLE WAS A TOTAL LOSS. GAS PEDAL STUCK AND TRANSMISSION HAD VERY SLOW SELECTIONS. VEHICLE HAD FLASHING CONTROL LIGHTS BEFORE ACCIDENT OCCURRED. MY VEHICLE ACTED LIKE IT FROZE UP AND LOSS OF POWER AND DIDN'T SHIFT CORRECTLY CAUSING ACCIDENT. *TR

NHTSA ODI 10597419

AFTER ASKING I WAS TOLD THAT THE ISSUE IS CALLED CABIN PRESSURE. THIS OCCURS AT ALL SPEEDS OVER 20MPH THE PRESSURE INTERFERES WITH YOUR ABILITY TO HEAR. GIVES YOU ALMOST A HEADACHE IT HURTS YOUR EARS. IT OCCURS WHEN A WINDOW IS ROLLED DOWN MORE THEN 1 INCH. SOMETIMES YOU CAN STOP IT BY ROLLING DOWN ANOTHER WINDOW BUT SOMETIMES YOU HAVE TO ROLL DOWN A 3RD WINDOW TO MAKE IT STOP. IT IS WORSE WHEN THE WINDOW IS ROLLED DOWN 1/4 OF THE WAY OR MORE. *JS

NHTSA ODI 10579704