What 183 owners told NHTSA about the 2014 Fiat 500l

The contact owns a 2014 Fiat 500L. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The contact also stated that while in reverse(R), a gear shifter message was displayed, and the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 17V192000 (Power Train) which was associated with the failure. The dealer and the manufacturer were notified of the failure; however, the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 139,724.

NHTSA ODI 11579783

My car is experiencing the same issue as a previous recall T19. Does not go when foot is pressed completely on gas . Will start & only go 25mph & sound like it is stuck & will not shift. Then randomly will jerk & accelerate. Tool to local mechanic Oct 2023. went for oil change, just befor appointment started running weird and check engine light had came on,asked him to check it out. Local mechanic said reader said knock sensor. paid for part,and went for pick up. Check engine light was off, ran good for about 5 mins on way home had to turn around. Took it back now local mechanic says theres mice damage to wiring harness. estimated 3,000-5,000 total. after already paying 800 for knock sensor and oil change. Told to try & see if insurance will cover rodent damages . Insurance has towed car to Fiat dealership, now being told there is zero mice damage to my wiring harness. Replaced knock sensor now for a second time, still not the fix. Was told the Issue is unrelated to the mice & has to do with my PCM. Repair cost is more than my car is even worth at this point. Sounds just like past PCM recall issue. Mine was apparently fixed 03/23/17. Is there a way there could be another recall? I have under 70,000 miles & do not understand how this has happened.

NHTSA ODI 11573327

It only has 42,000 miles and the transmission light came on and it didn't want to go into park. The dealership won't tow it and keeps trying to day the are going to charge me for it when it still has both recalls on it. I had to play with the shifter to get it out of reverse it wanted to stay in reverse. And I was afraid it was going to run someone over because I. Couldn't park it

NHTSA ODI 11567438

While driving in bumper to bumper traffic. Started to have trouble with accelerating rhe vehicle. Noticed the car had a recall with that cause the issues thatbi was having. I took the car to the fiat dealership to have the recall fixed. But after working on the cat, it has failed or is unable to remedy this safety recall. Still has the same problem.

NHTSA ODI 11565862

While driving in traffic the check transmission light came on and car would no longer accelerate coming to a stop in traffic. Gears were not recognized per dash lights. Towed to shop for transmission repair which failed again within a six month time frame when once again while driving check engine light, check transmission light, check temp light all alternately started flashing, car quit accelerating and coasted to stop.

NHTSA ODI 11559241

The contact owns a 2014 Fiat 500L. The contact stated that after coming to a complete stop and attempting to resume driving, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the transmission failed to shift into gear. The check engine warning light was illuminated, and the message "Transmission Failure" was displayed. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to unknown recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 121,000.

NHTSA ODI 11557482

My airbag light keeps coming on. It has been happening for the last 4 years. Everytime there is a temperature change more than 10 degrees the light comes on and stays on during driving. After the car is driven for a while and it's parked and turned off it resets. I've had the dealership check it and they say there is no code that shows the light being on. The app says I don't have any unresolved recalls but I think the replacement part is faulty.

NHTSA ODI 11553733

I am having severe transmission issues. Gears are 'unavailable' and will switch me into D1, D2, and so on, all the way up to D8. I can feel the gears shifting (not in a good way), and if the brake is applied too suddenly it will fall out of gear and the service engine light is on, the car will not move. This has happened several times to me, while driving (on the freeway!) VEry dangerous. I see there are 3 recalls for Fiat 500L. I wonder if I am one of the affected.

NHTSA ODI 11548092

The contact owns a 2014 Fiat 500L. The contact stated while driving at an undisclosed speed, the check engine and transmission warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was then taken to the dealer, who was unable to confirm the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 143,000.

NHTSA ODI 11539415

Was driving car on highway and car stopped no excelleration nothing just stopped. Pulled over with no visible signs of anything wrong. Car would not start. After a few moments car started drove down highway about 10 miles to my home car stopped again but this time would not start at all. Gave code for power train.

NHTSA ODI 11538227

The Fiat 2014 automatic transmission on my 500L randomly does not continue to move the car when the transmission is in gear. This is a potential collision hazard to me or other vehicles. The car randomly does not move/accelerate when the gas pedal is depressed. The car coasts to a stop while still in gear and I am pressing the accelerator. I need to restart the car when this happens. From Fiat 500USA: "Cause of this issue is the GSM, manufactured Ficosa International, S.A. of Spain. Wide build tolerances within the Supervisor Microcontroller (SMC) inside the GSM can allow temperature to affect the data transfer rates. When the data transfer rate of the SMC becomes desynchronized with the Main Microcontroller (MMC), the GSM resets and the signals to the transmission may be delayed. This can result in an inability to get the vehicle out of park and/or the transmission not receiving, or there is a delay to receive, the intended gear selection." About 67251 miles while stopped in traffic the "Transmission Light came ON" . Car would not move while in gear until I turned the car off then restarted the car. The dealership replaced the transmission control module (Invoice # 25883, $1670.97) in November 2022. " P1CB1-00 Gear Shift Actuator 1 Engage Failure" code stored. The car would not move while in reverse in the dealership parking lot when I went to up pick it up after repairs. I put my foot on the brake and called Gary to come out. He came out, sat in the car and I showed him that car was in reverse but would not move. He exited the car after turning it off. I saw three failed attempts to move the car while i waited for my ride home. VALENTI ALFA ROMEO FIAT in Hartford CT. " No codes stored at this time. .. Unable to duplicate." " Based on symptoms the customer has described the next logical step would be [to] replace ... $4200 parts $1600 labor plus tax. Customer declined repairs at this time."

NHTSA ODI 11533118

The contact owns a 2014 Fiat 500L. The contact stated that while operating the vehicle in extremely hot weather, the transmission malfunctioned and would not properly shift while attempting to accelerate from a stop. During the failure, the check engine warning light illuminated and the message "Manual Drive Not Available" was displayed. After the vehicle was shut off and allowed to cool down, the vehicle operated normally after being restarted. The vehicle was recently repaired under NHTSA Campaign Number: 17V192000 (Power Train) however, after retrieving the vehicle, the failure persisted. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 105,249.

NHTSA ODI 11531640

Steering sticks at center, smooth straight roads are the worst. 70 mph small steering corrections cause the slight swerving to keep it in its lane. The amount of force is increasing as the vehicle ages, currently at 47,390 miles in 05/15/2023. The steering problem was first reported in 2016 and it has never had a successful repair. Multiple dealers have said they can’t duplicate the problem.

NHTSA ODI 11522271

The contact owns a 2014 Fiat 500L. The contact stated while his wife was accelerating from a standing stop at a traffic signal, the vehicle hesitated and then jerk and lunged forward once the transmission was shifted into drive(D). The contact stated that the check engine warning light and a message "Transmission Fault" warning lights were illuminated. The contact stated that his wife stopped the vehicle and had difficulty shifting into park(P). The contact had to turn the vehicle off and on several times for the transmission to function normally. The contact stated that the hesitation and lunging forward nearly caused several crashes. The contact had taken the vehicle to a local dealer where the contact was advised that the check engine warning light was no longer illuminated, and that the vehicle could not be diagnosed if the warning light was not illuminated. The vehicle was not repaired. The failure was intermittent. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and referred the contact to a dealer because the failure was related to NHTSA Campaign Number: 17V192000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 108,672.

NHTSA ODI 11518267

For the past several months my car will simply stop accelerating while I am driving down the road. I can put my foot on the gas, and it will not accelerate. The RPM's and speed go down and I must pull over to the side of the road quickly and turn the engine off, wait 5 minutes or so and try again. Sometimes I must wait longer before it will go back in gear and accelerate. It has been very unsafe when this happens on the interstate putting me, my passengers, and other cars/drivers at risk because it happens with no warning lights and not enough time to get over. This same problem happened before in 2017, and FIAT issued a recall. The dealership stated that recall was fixed and cannot use it for this problem even though it is the EXACT same issue. They state I need a new transmission now costing $9,876.00 repairs/labor for a 2014 FIAT 500L I bought for $13,000..... If this problem was acknowledged before, why isn't FIAT fixing it again?

NHTSA ODI 11512089

The contact owns a 2014 Fiat 500L. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V192000 (Power Train) which was associated with the VIN; however, the contact had not yet received notification of the recall. The failure mileage was approximately 89,000.

NHTSA ODI 11510661

The contact owns a 2014 Fiat 500L. The contact stated upon shifting into drive(D) or reverse(R), the gear shifter would move to the intended gear; however, the instrument panel would indicate that the vehicle was in neutral(N). There was no warning light illuminated. Additionally, the contact stated that the vehicle would jerk and would hesitate to respond while driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the power train had failed. The dealer was not notified of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V103000 (Power Train); however, the VIN was not included. Additionally, the contact became aware that the vehicle had a salvaged title. The manufacturer was not notified of the failure. The failure mileage was approximately 84,864.

NHTSA ODI 11503275

The sunroof exploded on his Fiat 500 L while he was driving. It was very early in the day, no other vehicles on the road so no debris hit it. It just exploded out of nowhere. Insurance has been notified to inspect the damage. The sunroof was closed at the time, due to it being 20 degrees. No prior issue with it. This has happened to other drivers with this particular vehicle per online chat rooms.

NHTSA ODI 11495867

WON'T SHIFT OUT OF PARK OR REVERSE, IT'S A KNOWN ISSUE THAT HASN'T BEEN ADDRESSED. THERE WERE TWO RECALLS, ONE IN 2014 AND ONE IN 2017 - THE TWO OPTIONS WERE TO REPROGRAM OR REPLACE PART. MY CAR APPARENTLY ONLY HAD THE REPROGRAMMING DONE AND STILL EXPERIENCES THE ISSUE BUT THE RECALL IS CONSIDERED CLOSED AT THAT. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME ISSUE.

NHTSA ODI 11489771

The contact owns a 2014 Fiat 500L. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact was able to continue driving. The contact stated while driving at an undisclosed speed, the vehicle was making an abnormal clunking sound. The contact smelled a burning odor and saw black smoke inside the vehicle. The contact veered to the side of the road. The vehicle was taken to the dealer where it was diagnosed that a gear was damaged. The part was replaced; however, while driving at 70 MPH, the transmission warning light illuminated and a message indicating to shift into neutral(N), then drive(D) was displayed. The vehicle started decelerating independently. The contact stated that as she shifted into neutral(N) and then into drive(D), the vehicle responded as needed. However, the failure had been reoccurring while driving and coming to a stop. The vehicle was taken to a local Pep Boys where it was diagnosed that the oil temperature sensors had failed. The vehicle was then taken to the Chrysler dealer who informed the contact that they could not duplicate the failure and they could not service the vehicle as they did not have equipment for Fiat vehicles. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11487620

License plate lights (2). Burned wires and components.

NHTSA ODI 11475074

Manual transmission refused to shift while vehicle was moving. Car was stuck in neutral, so I was able to coast to curb. Had it been in gear, it would probably have been stuck in that one gear. Thinking it was just a broken cable, I took it to Telle Tire in Maplewood. They discovered the broken bushing and called a FIAT dealer for a replacement. The dealer informed them that this was a common problem, but that the part was not available separately; we'd have to buy the whole transmission ($6,000!), which they had in stock. Telle was able to locate an aftermarket bushing and I authorized the repair, which will run a little over $600.00. This has not been completed yet. There were no warning signs of the failure.

NHTSA ODI 11466382

So the dealer fixed the transmission / power train recall in 2020, my car is now doing exactly what the recall states, getting stuck in park, asking me to put engine in neutral and then drive without the car moving, so on and so forth. Fiat, as well as the repair dealer northside imports, is refusing to fix this issue as they state the car is out of warranty, and they feel they fixed the recall. This car only has 73k miles on it. The other issue of complaint is that the wire melted on the blower fan for the ac unit. Smelled burning wires in the car, and both fiat and dealer state that is normal wear and tear. That is not, as it could have caused a fire inside the car, luckily i was able to pull over and put out the smoldering wire. I need this fixed, and fiat is refusing to cover. They stated i need a new power train module and transmission which cost 12k which is 4k higher than the actual value of the car. During this whole time, fiat and the dealership was recommending that i purchase a new car. I want to know how i can get this fixed or the manufacturer to acknowledge they have a safety issue. I also got charged 326 dollars just for them to diagnose the issue. nothing fixed. 326 dollars to plug in a machine for 15 minutes. This is very wrong.

NHTSA ODI 11463463

The is a code that states service transmission, software update needed.

NHTSA ODI 11462728

The contact owns a 2014 FIAT 500L. The contact stated while driving 25 MPH, the vehicle lost motive power but did not stall. The contact stated that after depressing the accelerator pedal the regained motive power. The contact stated that after the vehicle accelerated to 60 MPH the vehicle started to decelerate independently. The contact stated that the service transmission and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a software update that needed to be performed by the dealer. The dealer was contacted and notified of the failure. The contact was informed that there was a software update previously available which had since been closed. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 75,000.

NHTSA ODI 11460548