What 635 owners told NHTSA about the 2014 Chrysler Town And Country

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS, TURN SIGNALS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLEVINS BROS, 5914 STATE HWY 812 OGDENSBURG, NY 13669) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORTAGE IN THE DRIVER'S DOOR WIRING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT DETECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33453442. NO FURTHER ASSISTANCE WAS PROVIDED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,048.

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VEHICLE STALLED WHEN OPERATING ON HIGHWAY. ALL POWER LOST. RESTARTED WITHOUT ANY PROBLEM. NO ERROR CODES FROM COMPUTER.

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ENGINE OIL COOLER ASSEMBLY CAN BE CRACKED CAUSING AN OIL LEAK. DISCOVERED WHILE INVESTIGATING OIL POOLING ON THE GROUND WHILE PARKED. OIL COOLER ASSEMBLY IS A PLASTIC FORMED PART WITH METAL COOLERS ATTACHED. THE OIL FILTER HOUSING IS AN INTEGRAL PART OF THIS ASSEMBLY. AUTO DEALER'S SERVICE DEPARTMENT CLAIMS THE PLASTIC COOLER ASSEMBLY IS CRACKED DUE TO OVER TIGHTENING OF THE OIL FILTER COVER AND THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. CHRYSLER HAS ALREADY IDENTIFIED THERE IS A HIGH NUMBER OF COMPLAINTS ABOUT THIS ISSUE. REVIEW CHRYSLER SERVICE BULLETIN #09-008-15 AND IT HAS A LIST OF VEHICLES THAT MAY HAVE THIS PROBLEM. I HAVE CONTACTED FCA WARRANTY AND THEY CONFIRMED THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY BECAUSE IT IS NOT PART OF THE ENGINE, BUT AN ITEM ATTACHED TO THE ENGINE. THE AUTO SERVICE DEPARTMENT STATED THE OIL COOLER ASSEMBLY HAD NUMEROUS DESIGN REVISIONS BECAUSE OF CRACKING.

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WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED.I DID NOT THINK TOO MUCH OF IT SO I HAD REPLACED THE BATTERY AND THE ELECTRONIC TO THE FRONT WOULD CONTINUE TO FAIL I WAS UNABLE TO CORRELATE RATHER ANYTHING ELSE COULD HAVE CAUSED IT. MY AUTOMATIC DOORS WOULD NOT OPEN ALTHOUGH THE SWITCH WAS ON AND NOTHING WAS BLOCKING IT. ALSO MY TIRE PRESSURE INDICATOR LIGHT WAS NOT GOING OFF EVEN AFTER HAVING TO REPLACE THE TIRES.

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PREVIOUS COMPLAINT AIRBAGS DID NOT GO OFF ALTHOUGH IMPACT FELT EXTREME.

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THE TRANSMISSION COOLING LINES ARE LEAKING ON MY WIFE'S 2014 CHRYSLER TOWN AND COUNTRY TOURING AND I'VE LOOK THIS UP ONLINE THERE ARE PLENTY OF COMPLAINTS BUT THERE HAS NOT BEEN A RECALL ON THIS PROBLEM YET I AM WONDERING WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THIS PROBLEM WHEN IT IS AN ONGOING PROBLEM WITH THESE CARS

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VEHICLE DASHBOARD DISPLAYED SERVICE BLIND SPOT DETECTOR WHILE DRIVING ON THE HIGHWAY AT 55 MPH. AFTER A FEW MORE MILES, LOST POWER TO THE ENTIRE DISPLAY AND INTERIOR LIGHTS. THE SPEEDOMETER, FUEL GAUGE, TEMP GAUGES FLAT LINED. A FEW SECONDS LATER THE DISPLAY CAME BACK ON WITH ALL THE FAULT LIGHTS ON: ENGINE LIGHT, TIRE PRESSURE, BRAKE LIGHT, ETC. SERVICE CENTER DETAILED THE PROBLEM WAS A CORRODED BLIND SPOT SENSOR THAT CAUSED A BUS FAILURE AND SHORTED OUT THE ELECTRICAL SYSTEM. AFTER DOING SEVERAL SEARCHES ONLINE THIS IS A KNOWN ISSUE WITH THE BLIND SPOT DETECTORS BECOMING CORRODED AND NEEDING TO BE REPLACED. THIS IS POTENTIALLY HAZARDOUS TO LOSE POWER WHILE TRAVELLING AT HIGHWAY SPEEDS. VIDEO FROM YOUTUBE OF REPAIR AND PART CORROSION: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BZ4AAZC5FSW

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TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

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A COUPLE MONTHS AGO, THE SRS LIGHT STARTED COMING ON INTERMITTENTLY. THE LIGHT COMES ON RANDOMLY, WHILE DRIVING, WHILE PARKED, WHILE MAKING LEFT-TURNS, WHILE BRAKING, WHILE ACCELERATING, ETC... BECAUSE NO ACCIDENT HAD OCCURRED, I ASSUMED IT WAS FAULTY CONNECTORS THAT MAY HAVE GOTTEN WET, SO I BROUGHT IT INTO AN AUTO SHOP. THEY PULLED THE HISTORICAL CODES, SINCE THE LIGHT WASNT ON AT THE TIME, AND IT SAYS IT IS A DRIVER SIDE BELT TENSIONER ISSUE. I HAVE 68,000 MILES ON OUR VAN SO I HAD HOPED THE DEALER I BOUGHT IT FROM WOULD HAVE SOME GOOD NEWS (MAYBE IT IS COVERED UNDER WARRANTY) - ITS NOT. READING ONLINE, IT SEEMS THIS MAY BE A COMMON ISSUE WITH SOME TOWN AND COUNTRY MINI VANS, SO I FIGURED I SHOULD REPORT AS WELL.

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WE HAVE HAD TO REPLACE THE PARKING BRAKE ASSEMBLY TWICE ON THIS VAN. THE FIRST TIME WAS IN DECEMBER 16, 2016 WHICH WAS REPLACED UNDER WARRANTY THE SECOND TIME WAS DECEMBER 30,2017 BUT, WAS NOT COVERED UNDER WARRANTY. OUR VAN ONLY HAS 30,000 MILES ON IT AND THIS PART SHOULD NOT FAIL AS OFTEN AS IT HAS. WE SET THE PARK BRAKE IN ALL OF OUR CARS WHEN WE PARK THEM. I'VE NEVER HAD A CAR'S PARK BRAKE FAIL, YET IT'S HAPPENED TO THIS CAR TWICE NOW, WHEN IT WAS TWO YEARS OLD AND AGAIN AT THREE YEARS AND ALMOST ONE YEAR TO THE DAY WHEN THE REPLACEMENT PART WAS INSTALLED. WHEN THE ASSEMBLY / CABLE BROKE IT WAS SITTING STILL IN A PARKING LOT.

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THE SYSTEM DASH FLASHES AND THE.WHOLE CAR SHUTS DOWN COMPLETELY OFF WHILE DRIVING OR SITTING STILL. THE SYSTEM FLICKERS AND THEN TURNS ENGINE OFF OR LIGHTS GO OFF AND ENGINE IS ON. THE CAR HAS BEEN HESITATING SINCE 2015 AND LIGHTS FLICKERING IN 2016.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE HEADLIGHTS LOST POWER. THE CONTACT FLIPPED THE HEADLIGHT SWITCH FROM THE AUTOMATIC POSITION TO MANUAL, WHICH CAUSED THE LIGHTS TO RE-ILLUMINATE. ALSO, THE AIR CONDITIONER WOULD TURN ON AUTOMATICALLY EVEN IF TURNED OFF MANUALLY. THE DEALER (BRENNEGANS CHRYSLER FORD, 1200 SUPERIOR TOMAH, WI 44660) STATED THAT THERE WAS NO RECALL FOR AN ELECTRICAL ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

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OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. THIS REPAIR WAS AT 45101 MILES!

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THE OUTBOARD SEAT BELTS IN THE THIRD ROW ARE INSTALLED TOO FAR FORWARD. THEY DO NOT LAY AGAINST THE PASSENGERS CHEST AND DO NOT FIT CAR SEATS/BOOSTER SEATS PROPERLY. THIS IS A HUGE SAFETY CONCERN AND A VERY DISAPPOINTING DISCOVERY AFTER WE PURCHASED THIS MINIVAN. THIS IS A DESIGN FLAW.

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AIRBAG WARNING LIGHT NOTIFICATION STAYING ON.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS FAILED TO FUNCTION PROPERLY. ONE OF THE TPMS FAILED, CORRODED, AND CAUSED A TIRE TO PUNCTURE. THE VEHICLE ALSO INDEPENDENTLY ACCELERATED WHILE MAKING A TURN ON A SLIGHT CURVE. THE VEHICLE WAS TAKEN TO A DEALER (TRONCALLI CHRYSLER JEEP DODGE-RAM, 818 ATLANTA HWY, CUMMING, GA 30040, (678) 244-4100) WHERE IT WAS DIAGNOSED. THE VEHICLE WAS TEMPORARILY REPAIRED WITHOUT A PERMANENT SOLUTION. THE CONTACT ALSO STATED THAT THE DEALER FAILED TO PROVIDE A DETAILED DIAGNOSIS. AN INDEPENDENT MECHANIC INDICATED THAT THE COMPUTER MODULE FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED A CRACK IN THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY OTHER THAN HAVING THE VEHICLE DIAGNOSED AND REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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EMERGENCY BRAKE PEDAL ASSEMBLY FAILED WHEN PEDAL WAS DEPRESSED. VEHICLE HAS NO EMERGENCY BRAKE/PARKING BRAKE UNTIL EMERGENCY BRAKE PEDAL ASSEMBLY IS REPLACED. VEHICLE IS 38 MONTHS OLD AND HAS 31,000 MILES. VEHICLE STATIONARY, PARKED ON GRADE. HAD TO BLOCK THE WHEELS TO ENSURE AGAINST ROLL BACK.

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WITHOUT WARNING THE ENGINE AND ALL ELECTRICAL COMPONENTS (INTERIOR AND EXTERIOR LIGHTING, RADIO, WIPERS, AC-HEAT/BLOWER, BRAKE ASSIST, STEERING ASSIST, AIRBAG, SPEED INDICATOR, ETC) ALL SHUT OFF. THERE ARE NO DASH WARNING LIGHTS. THE DASHBOARD IS COMPLETELY BLACK FOR A MOMENT (UNTIL RESTART). THIS HAPPENED WHILE THE CAR WAS WARM (AFTER DRIVING AT HIGHWAY SPEED FOR OVER 15MIN). THIS HAPPENED WHILE THE CAR WAS TRAVELLING AT APPROXIMATELY 35-MILES PER HOUR ON A CITY STREET. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND IMMEDIATELY RESTART WITHOUT STOPPING. THIS WAS AN EXTREMELY DANGEROUS SITUATION. IF I WAS ON A POORLY LIT ROAD OR GOING AROUND A CORNER, OR AT A HIGHER SPEED, OR A LESS EXPERIENCED DRIVER, THIS COULD EASILY HAVE BEEN A FATAL ACCIDENT. THIS WAS PREVIOUSLY REPORTED TO CHRYSLER AND THYE REPORTED THE PROBLEM 'FIXED' LESS THAN 1-YEAR AGO (REPORTED TO CHRYSLER CORPORATE IN EARLY AUGUST 2017 AND SUPPOSEDLY FIXED BY A CHRYSLER DEALERSHIP AUGUST 11 2017). THE PROBLEM IS NOT FIXED. THIS HAPPENS WITHOUT WARNING AND VERY LIMITED (LESS THAN ONCE PER MONTH). IT SEEMS MORE FREQUENT IN COLD WEATHER. IT HAS HAPPENED AT OTHER TIMES, OFTEN A MINUTE OR SO AFTER STARTING THE VEHICLE, WHILE WARMING UP. IT HAS HAPPENED OTHER TIMES WHILE DRIVING (ABOUT 4-TIMES SINCE PURCHASE IN NOVEMBER 2014), BUT I DO NOT RECALL THE DATES AND TIME.

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OIL FILTER HOUSING IS LEAKING OIL BENEATH THE INTAKE MANIFOLD (ENGINE VALLEY). THIS OIL POOLS INTO THIS AREA AND MAY HOLD A QUART OF OIL. VEHICLES FIRES ARE POSSIBLE DUE TO OIL LEAKAGE FROM THE FILTER HOUSING AND POOLING IN THIS AREA. FIRST NOTICED OIL LEAKS ON THE DRIVEWAY. THE OIL APPEARED TO BE COMING FROM THE ENGINE VALLEY AND LEAKING ONTO THE TRANSMISSION AREA AND THEN THE DRIVEWAY. DEALER STATED THE OIL FILTER HOUSING LEAKING IS A COMMON PROBLEM WITH THE 2014 TOWN AND COUNTRY/CARAVAN. THE OIL FILTER HOUSING DEVELOPED A CRACK AND OIL NOW LEAKS ONTO THE ENGINE VALLEY.

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*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED* AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICLE WAS PUT IN PARK AND RESTARTED, VEHICLE RESUMED WITH NORMAL FUNCTION AND OPERATION. INCIDENT OCCURRED 12/1/17 WHILE DRIVING ON A HIGHWAY, THE VEHICLES TRANSMISSION BECAME STUCK IN 3RD GEAR AND WOULD NOT SHIFT. I WAS FORCED TO DRIVE VEHICLE AT AN EXTREMELY HIGH RPM TO MAINTAIN HIGHWAY SPEED IN ORDER TO EXIT HIGHWAY AT A SAFE LOCATION. AGAIN I PUT VEHICLE IN PARK AND RESTARTED IT. THE VEHICLE RESUMED NORMAL OPERATION. INCIDENT OCCURRED 11/24/17 WHILE STATIONARY THE VEHICLES LEFT PASSENGER SLIDING DOOR WILL NOT GO IN TO LOCK POSITION WHILE ATTEMPTING TO CLOSE CAUSING DOOR TO CYCLE REPEATEDLY. IT IS A NECESSITY TO MANUALLY PUSH THE DOOR CLOSED OR IT WILL CONTINUE THIS CYCLE INDEFINITELY. INCIDENT OCCURS DAILY

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THE AIRBAG PROBLEM WARNING LIGHT ON MY DASH IS CONSTANTLY ON. I TOOK TO THE DEALER WHO "FIXES" IT (TWICE), BUT IT COMES BACK ON WITHIN DAYS. I RECENTLY TALKED TO 3 OTHER OWNERS OF CHRYSLERS AND ALL SAID THEY EXPERIENCED THE SAME ISSUE.

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ON TWO SEPARATE OCCASIONS OUR VAN LOST POWER WHILE WE WERE DRIVING. THE FIST INCIDENT HAPPENED WHILE GOING 25-30 MPH ON A CITY ROAD. WE LOST ALL POWER, HAD NO POWER STEERING AND JUST HAD TO HIT THE BRAKES, PUT THE CAR IN PARK AND RESTART IT AND CONTINUE DRIVING. THE SECOND TIME HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A BUSY HIGHWAY. AFTER MAKING THE TURN THE VAN LOST POWER AND AGAIN WE HAD TO PUT IT INTO PARK, RESTART IT AND ACCELERATE AS TRAFFIC WAS COMING QUICKLY BEHIND US. WE ARE INCREDIBLY THANKFUL THAT OUR FAMILY, OUR CHILDREN WERE IN THE CAR BOTH TIMES, WAS NOT IN AN ACCIDENT CAUSED BY OUR VAN LOSING POWER.

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AIR BAG LIGHT CAME ON AFTER 22000 MILES. HORN ALSO QUIT WORKING. TOOK TO DEALER AND WAS TOLD CLOCK SPRING WAS BROKEN. THEY WANT $800 FOR REPAIR. OTHER YEARS HAD THIS SAME RECALL

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PASSENGER SEAT WHEN ALL THE WAY BACK BY MOTORIZED SWITCH PULL OUT OF SIDE COVER WIRES TO SHORT INSULATION COVER CHEW UP COULD RESULT IN ELECTRICAL FIRE

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TIRE PRESSURE MONITORING LIGHT CAME ON AIR PRESSURE IN ALL TIRES GOOD LIGHT WILL NOT GO OUT CHECK RECALL STATIS AND RECALLS WERE MADE ON VEHICLES MADE IN MARCH AND APRIL OF 2014 AND MINE WAS MADE IN JULY OF 2014

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