What 635 owners told NHTSA about the 2014 Chrysler Town And Country

MY VAN WAS PARKED IN MY DRIVEWAY. I GOT IN IT AND TURNED IT ON. I WENT TO UNROLL THE DRIVER SIDE WINDOW AND I HEARD GLASS BREAKING. THE ENTIRE DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR FRAME AND WOULD NOT ROLL BACK UP AND I HEARD THE GLASS BREAKING ON THE WAY DOWN.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND P517 CODE INDICATORS ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,400.

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AIR BAG WARNING LIGHT STAYS ON. HOOD PAINT BUBBLING. STOW AND GO SEATS SHAKE AND VIBRATE ON INTERSTATE. BRAKE ROTORS STILL RATTLE VIBRATE EVEN AFTER NEW MOPAR CALIPERS AND ROTORS REPLACED.

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IN MOTION THE CURSE CONTROL WILL NOT TURN ON OR IT WILL TURN OFF WITHOUT ANY NOTICE. I HAVE HAD IT IN THE SHOP ABOUT SIX MONTHS AFTER I PURCHASED THE VAN . THE AUTO DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. NOW IT HAS BEEN 4 YEARS AND I'M STILL HAVING THIS PROBLEM AND THE SHUTTING OFF OF THE CURSE CONTROL OR TURNING ON IS HAPPENING MORE OFTEN.L NEED SOME HELP FIGURING OUT WHAT THE CAUSE IS OF THIS PROBLEM.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS RECENTLY REPLACED IN THE VEHICLE. WHILE SEATED IN THE VEHICLE WITH THE IGNITION IN THE OFF POSITION, THERE WAS A CLICKING NOISE COMING FROM THE DASHBOARD. THE CONTACT ALSO STATED THAT THERE WAS A SOUND AS IF THE CD PLAYER WERE CYCLING FOR ANOTHER CD. SUDDENLY, THE DRIVER'S SIDE HEAD REST AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A SORE NECK AND POSSIBLE CONCUSSION, BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE INSTRUMENT CLUSTER WAS REPLACED BY VICTORVILLE MOTORS (14617 CIVIC DR., VICTORVILLE, CA 92394, (760) 733-8484) WHO WAS ALSO INFORMED OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,833.

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THE TRANSMISSION COOLING LINES ARE LEAKING. WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED. OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

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VEHICLE OVERHEATS TO THE POINT WHERE I HAVE TO PULL OVER, OPEN THE HOOD, OPEN THE RADIATOR CAP, LET IT DRAIN AND ADD MORE WATER/ANTIFREEZE. I HAVE T DO THIS EVERY DAY ONCE OR TWICE A DAY. I DRIVE 7 MILES TO WORK. THE THERMOSTAT HAS BEEN REPLACED AND THE CAR ONLY HAS 90K MILES. ALSO, CANNOT PUT GAS ON THE TANK. IT DOES NOT TAKE MORE THAN 1/5TH OF A GALLON AND IT STOPS... HAVE TO RESTART THE GAS ADDING SITUATION EVERY COUPLE OF MINUTES. IT TAKES ABOUT 20 TO 30 MINUTES TO FILL UP THE TANK.

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THE ACTIVE HEAD RESTRAINT ACTIVATED WHILE THE VEHICLE WAS PARKED IN MY GARAGE. THE VEHICLE HAS NEVER BEEN IN A CRASH AND ONLY HAS 36,000 MILES ON IT. THE PART IS CLEARLY DEFECTIVE AND/OR POORLY MADE AS I CAN SEE THE PLASTIC PIECE THAT BROKE CAUSING THE FAILURE. I AM UNABLE TO RESET THE HEADREST THUS RENDERING THIS SAFETY DEVICE USELESS.

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OIL PRESSURE SENSOR HAS FAILED AND WILL NOT COME OUT USING PROPER TOOLS. I WAS TOLD THE SWITCH WILL NEED TO BE FORCEFULLY REMOVED.

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OIL FILTER HOUSING-THE ENGINE HAS A MAJOR OIL LEAK DUE TO PART NUMBER 68105583AA. IN ADDITION, UNRELATED TO THE OIL LEAK THE DRIVER SEAT ALSO UNEXPECTEDLY REVERSED AND WOULD NOT MOVE FORWARD AGAIN. WHILE SITTING AT THE INTERSECTION THE CAR ENGINE SUDDENLY STALLED. I AM NOT CERTAIN IF THIS WAS DUE TO LEAK OR ELECTRICAL PROBLEM. THE CAR BEHIND ME HAD TO USE EVASIVE MEASURES TO PREVENT A CRASH.

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THE VAN STALLS A LITTLE BIT I WENT AND HAD A DIAGNOSTIC DONE ON IT AND THE CATALYTIC CONVERTER KEEPS CLOGGING UP CAUSING THE VAN TO SLOW UP OR TO SWITCH GEARS. ALSO THE DOORS DON'T CLOSE ALL THE WAY THE SLIDING DOORS DO NOT CLOSE ALL THE WAY YOU HAVE TO OPEN AND CLOSE THEM SOMETIMES IT WILL SAY THAT THEIR CLOTHES AND THEN THEY COME OPEN. ALSO THE AC SYSTEM DOES NOT WORK IN THE BACK OF THE CAR THE DOOR FROM THE AC THAT GOES TO THE BACK OF THE VAN CLOSES AND WILL NOT OPEN TO IT GETS EXTREMELY HOT IN THE CAR EVEN THOUGH THE AC IS ON FULL BLAST. ALSO THE DVD SYSTEM MY VAN IS 2 YEARS OLD THE DVD PLAYER WENT OUT AND THE COMPANY WOULD NOT FIX THE DVD PLAYER I HAD TO SPEND OVER $1,000 JUST TO GET A NEW REPLACEMENT FOR THE DVD PLAYER. ALSO THE WIPERS WILL FOG UP THE WINDOWS CAUSING A HAZARDOUS WHERE YOU CANNOT SEE AND THE WIPER CORD FOR THE RAIN-X COMES UNDONE.

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THE THIRD ROW SEATING SHOULDER HARNESSES HAVE SHREDDED APART.

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SIDE MONITOR SENSORS FAIL AFTER LESS THAN 30K MILES. SYSTEM BEEPS EVERY 5 SECONDS AND SPEEDOMETER FLASHES WARNING TO GET THE SYSTEM SERVICED. IT WILL NOT STOP BEEPING. THE MONITORS ROT OUT BECAUSE THEY ARE NOT SEALED PROPERLY. THIS SHOULD DEFINITELY BE A RECALL. IT'S A $2,100 DEALER FIX. CHRYSLER DOES NOT ADMIT IT'S A DEFECT YET THERE ARE COMPLAINTS OF FAILURE ALL OVER THE WEB.

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OIL FILTER/ADAPTER/OIL COOLER ASSEMBLY FAILED, CAUSING LARGE AMOUNT OF OIL TO LEAK ALL OVER ENGINE & TRANSMISSION, LIKELY CREATING A FIRE HAZARD.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, LOUD NOISES WERE HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTER IN THE ENGINE WAS FAULTY. THE DEALER (SHEETS CHRYSLER IN BECKLEY, WEST VIRGINIA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

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WITHIN WARRANTY, PASSENGER SIDE TAKATA INFLATORS WAS REPLACED NO CHARGE. A YEAR LATER AFTER WARRANTY THE DRIVERS SIDE SIGNALS A PROBLEM ON THE DASHBOARD. DEALER SAYS IS WILL COST $700.00 TO REPLACE. REPORTED TO THE PENN SAFETY COMMISSION, AND TO CHRYSLER. LAST YEAR 2017. NO ONE IS WILLING TO STAND BY THE PRODUCT WITH CONCERN FOR MY SAFETY. I AM A 64 YEAR OLD GRANDMOTHER. FIRST TIME CHRYSLER BUYER AND THE LAST TIME TOO. TRIED TO STAY A DEDICATED AMERICAN MADE BUYER,,,, HOWEVER,,, NO RESPECT FOR WHO I AM AS A CONSUMER, OR THE SAFETY OF MY FAMILY.

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WE PURCHASED THIS VEHICLE ON MAY 2017 FROM A REPUTABLE DEALER, WHEN WE TOOK IT FOR A ROAD TEST WE FELT SOME 'RUMBLING' EVERY TIME THAT WE APPLIED THE BRAKES, WHEN WE QUESTIONED THE SALES PERSON, WE WERE TOLD THAT IS BECAUSE THE 'ABS' BEING ACTIVATED. WHEN WE TOOK IT FOR STATE INSPECTION, MARCH 2018, WE WERE TOLD THAT THE DISC BRAKES ON THE FOUR WHEELS WERE 'RUSTING' AND NEEDED TO BE 'TURNED' TO CLEAN THE RUST, OF COURSE WE HAVE TO PAY FOR THE REPAIR. CHECKING IN THE INTERNET, I READ THAT OTHER DRIVERS WERE COMMENTING THAT THEY HAVE THE SANE ISSUE, RUSTED DISCS, ETC. ETC. I BELIEVE THAT MANUFACTURER USED POOR QUALITY COMPONENTS AND SHOULD MAKE THINGS RIGHT.

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2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR. *JS

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AIR BAG LIGHT ON INSTRUMENT PANEL CAME ON THE OTHER DAY AND STAYS ON WHILE VEHICLE IS RUNNING.

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THE DRIVER'S SEAT BELT SPONTANEOUSLY UNBUCKLES WHILE DRIVING. EVEN AFTER LATCHING IT SECURELY, HEARING A 'CLICK' AND NOTING THE ABSENCE OF THE DRIVER SEAT BELT WARNING, IT HAS COME UNBUCKLED SPONTANEOUSLY WHICH TRIGGERS THE SEAT BELT WARNING. THIS HAS HAPPENED DOZENS OF TIMES AND WE ARE HAVING TO REPLACE THE SEAT BELT AS A RESULT. NOTE: ALTHOUGH THIS VEHICLE IS A 2014 MODEL YEAR, IT HAD LESS THAN 17,000 MILES ON IT WHEN WE PURCHASED IT AND IMMEDIATELY NOTICED THIS PROBLEM. THAT WAS IN OCTOBER OF 2017.

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STALLS WITHOUT WARNING UNDER ALL CONDITIONS. ENGINE AND ALL ELECTRICAL COMPONENTS (ENGINE, LIGHTS, POWER BRAKES, POWER STEERING, INTERIOR LIGHTS, DASHBOARD LIGHTS). THIS USED TO HAPPEN ONCE AND A WHILE. NOW IT HAPPENS MORE THAN ONCE A DAY. THIS IS A MAJOR SAFETY PROBLEM. LAST TIME THE CAR WAS AT THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. DO NOT BUY A CHRYSLER MINIVAN UNTIL THIS IS ADDRESSED, THEY TAKE RESPONSIBILITY FOR THIS DANER, AND THERE IS A RECALL. CAR HAS LESS THAN 40K MILES. MOST RECENTLY HAPPENED WHEN TRAVELLING AT ABOUT 20MPH, WHILE PULLING OUT OF A PARKING LOT AND INTO TRAFFIC ON A BUSY ROAD, TEMPERATURE OUTSIDE IS 40F. CITY STREET. CAR WAS ALREADY WARM (HAD BEEN DRIVEN ABOUT 10-MILES PRIOR TO THIS HAPPENING. I'M ONLY ALLOWED TO CHECK THREE ITEMS FOR PART OF THE CAR AFFECTED, BUT OTHER SYSTEMS WERE ALSO EFFECTED INCLUDING LIGHTING, PEED CONTROL, WIPERS, POWER SEATS, STEERING, ELEC STABILITY CONTROL, AIR BAGS, TIRE PRESSURE SENSORS, AND OTHER ELECTRICAL SYSTEMS.

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WE HAVE MULTIPLE ELECTRICAL PROBLEMS INVOLVING DIFFERENT SYSTEMS. ORC AND SEAT BELT TENSION-ER NEEDS TO BE REPLACED. BLIND SPOT SENSOR AND HARNESS NEEDS TO BE REPLACED. ALONG WITH LEFT SIDE MODULE. LOCK ACTUATOR ON PASSENGER SIDE DOOR NEEDS TO BE REPLACED. AIR BAG SENSOR FOR DRIVER IS MALFUNCTIONING AND NEEDS TO BE REPLACED.

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EVEN DRIVING DOWN MILD GRADE FRONT DISC BRAKES ROTORS BECOMES WARPED UNDER NORMAL BRAKING ( HEAT) CONDITION. THIS CREATES UNUSUAL SHAKING , VIBRATION OF STEERING WHEEL AND THE WHOLE FRONT SUSPENSION. I WAS TOLD BY FEW MECHANICS THERE IS NOTHING THAT CAN BE DONE BECAUSE MANUFACTURER IS NOT WILLING DO CORRECT THIS PROBLEM. PLEASE, LOK INTO THIS PROBLEM, BECAUSE IT IS OBVIOUS DEFECT AND COULD PRESENT DANGEROUS SITUATION.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO CHRYSLER DUE TO THE FAILURE BEING A KNOWN MANUFACTURING DEFECT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

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WHILE DRIVING THE BLIND SPOT DETECTOR SENSOR FAILED THEN LOST ALL POWER TO CAB OF VEHICLE INCLUDING THE DASH. WHEN POWER CAME BACK ON THE DISPLAY SHOWED "NO BUS". HAPPENED 6 TIMES WHILE DRIVING TO THE DEALERSHIP.

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