What 635 owners told NHTSA about the 2014 Chrysler Town And Country

POWER WINDOW REGULATOR FAILURE. I HAVE HAD NOT ONE, BUT TWO POWER WINDOW REGULATORS FAIL WHILE ROLLING THE WINDOWS UP. THE REGULATORS SHATTERED INSIDE MY DRIVER AND PASSENGER FRONT DOORS ON SEPARATE OCCASIONS. THIS CAUSED THE WINDOWS TO FALL INTO THE DOORS. I'M TOLD I'M LUCKY THE WINDOWS DIDN'T SHATTER. THIS IS A HUGE SAFETY ISSUE WHILE DRIVING AND THE WINDOW SUDDENLY FALLS DOWN, AND AN OBVIOUS SECURITY ISSUE IF YOUR VEHICLE HAS NO WINDOW.

NHTSA ODI 11316295

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WHILE THE SWITCH WAS IN THE OFF POSITION. IN ADDITION, THE INSTRUMENT PANEL WAS ALSO INOPERABLE. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPERATE INTERMITTENTLY AT TIMES. KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF OREGON 601 GALE ST, OREGON, IL 61061, WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ODI 11309787

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE VEHICLE INDEPENDENTLY DECELERATED, AND THE BLIND SPOT PROTECTION UNAVAILABLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11228897

DEFOGGER INEFFICIENT AND UNSAFE WHEN RAINING IN SUMMER CAUSED BY KNOWN PROBLEM WITH A/C HEAT BLEND DOOR STICKING. AC ON ONE SIDE HIGH HEAT ON OTHER..CONDENSATION FORMS ON INSIDE WHILE DRIVING ON HIGHWAY. FCA FIXING FOR FREE ON SOME 2014 -2105 MODELS BUT NOT ALL EVEN THOUGH SAME ISSUE REPORTED AND SAME PARTS (IDENTICAL PART NUMBERS) INVOLVED ON SAME VEHICLE IN SAME TIME FRAME.

NHTSA ODI 11217761

WHILE IN MOTION ON A CITY STREET, MY INSTRUMENT CLUSTER PANEL LIT UP, WINDSHIELD WIPERS TURNED ON AND COULDN'T BE TURNED OFF, TURN SIGNALS STOPPED WORKING, AS WELL AS THE SPEEDOMETER, ODOMETER, TEMPERATURE GADGE, RADIO, AND HEATING/COOLING SYSTEM. THE VEHICLE STILL DRIVES, BUT IS NOT SAFE TO BE ON THE ROAD DUE TO NO SPEEDOMETER AND TURN SIGNALS. ALSO, MY DRIVER SIDE WINDOW WAS ROLLED DOWN AND IS NOW STUCK IN THE DOWNWARD POSITION

NHTSA ODI 11204327

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE WINDSHIELD CRACKED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11181434

WINDSHIELD WIPERS WILL NOT COME ON IN RAIN AS DESIGNED. WHEN OPERATED MANUALLY THEY ONLY WORK IN VERY SLOW MODE. THIS ISSUE OCCURS BOTH IN MOTION AND WHEN STATIONARY. NO WARNING OR CODE FROM THE CARS DASH.

NHTSA ODI 11006114

RADIO, GAUGES, TURN SIGNALS, AND AC RANDOMLY STOP WORKING. WIPERS TURN ON AT THE SAME TIME. SOME TIMES FOR SECONDS, SOMETIMES FOR HOURS. THERE DOES NOT SEEM TO BE A TRIGGER AS IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, BACK ROADS AND EVEN STOPPED IN THE DRIVEWAY. NO WAY TO RESET THE CAR ONCE IT IS IN DEAD RADIO/AC/GAUGES MODE, IT WILL ONLY RESET ITSELF, AGAIN RANDOMLY. I TRIED PULLING THE BATTERY CABLE AND WAITING, THEN RE-ATTACHING TO NO AVAIL.

NHTSA ODI 10885430

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE DASHBOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE RESEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V044000 (VISIBILITY); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 46,000. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE FAILURE WAS DUE TO HEAT PRESSURE BUILD UP, POOR SEALING, AND ALSO AN IMPACT. THE VEHICLE WAS REPAIRED. *JS

NHTSA ODI 10884519

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS STOPPED WORKING AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT'S WIFE PULLED OVER AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10855517

IT APPEARS MY ELECTRIC DEFOGGER REMAINED ON AND BLEW OUT MY REAR WINDOW.

NHTSA ODI 10822226

HEADLIGHTS & WIPERS STARTED COMING ON AT THE SAME TIME AND I HAD NO CONTROL OVER THEM. THE WIPERS WOULD SAY ON FOR ABOUT 3-5 MINUTES AND HEADLIGHTS WOULD STAY ON FOR ABOUT 15-20 MINUTES. NEXT THE RADIO WOULD FREEZE UP. THEN THE PUSH BUTTON START WOULD NOT ALWAYS WORK THE FIRST TIME, HAD TO REPEAT IT A FEW TIMES TO START. NEXT ALARMS WOULD GO OFF IN THE CAR, WITH NO SYMBOLS ON THE DASH. THEN THE POWER 3RD ROW SEAT WOULD MOVE FORWARD AND REVERS WITH MY GRANDSON SITTING IN THE SEAT. CAR WAS UNSAFE TO DRIVE, TOO MANY ELECTRICAL PROBLEMS GOING ON!

NHTSA ODI 10820994

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ UPDATED 04/27/18*JB THE CONSUMER STATED THE REAR QUARTER VENT WINDOW WAS REPAIRED ON 03/17/16. *TR

NHTSA ODI 10806320

I WAS DRIVING ON HIGHWAY AND IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON BUT THEN STARTED ACTING FUNNY. THEY WERE GOING OFF THE SIDE OF MY CAR, GOING VERY SLOW, ONLY GOING 1/2 WAY. THEY WERE GOING SO HARD THAT I COULD FEEL IT IN MY BRAKES. MY WINDSHIELD BROKE AND THEY STOPPED WORKING. IT WAS RAINING SO HARD I COULDN'T SEE ANYTHING AND HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME THE FUSE BLEW AND THAT THE LINKAGE WRAPPED AROUND SOMETHING AND BLEW THE MOTOR AND CRACKED MY WINDSHIELD. I CALLED THE MANUFACTURER BUT THEY SAID THAT IT WAS OUT OF MY WARRANTY PERIOD. THIS IS A 2014 THAT I JUST PURCHASED BRAND NEW LAST YEAR. I WORK AN HOUR AWAY SO MY CAR DOES HAVE 42K MILES BUT IT SHOULDN'T DO THIS. I HAVE A VIDEO OF WHAT MY WINDOW WIPERS WERE DOING WHEN THEY WERE ACTING FUNNY. THIS VIDEO SHOWS CLEARLY THERE WAS NO CRACK IN MY WINDSHIELD AT THAT TIME.

NHTSA ODI 10762733

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA ODI 10706597

THERE WAS A RE-CALL FOR MY VEHICLE. SOMETHING TO DO WITH THE REAR WINDOW SWITCH CATCHING FIRE. I BROUGHT IT TO MY CHRYSLER DEAR FOR A SERVICE AND TO RESOLVE THE RECALL ISSUE. I WAS QUITE SURPRISED TO HEAR THERE WAS NO FIX AND ALL THEY COULD SO WAS DIS-CONNECT THE SWITCH. WHEN I ASKED WHEN THEY EXPECT THE FIX TO BE READY, THEY LAUGHED AND SAID THE LAST RE-CALL TOOK OVER A YEAR. HOW CAN THIS HAPPEN? HOW DOES A VEHICLE MANUFACTURER NOT HAVE A FIX FOR A PROBLEM THAT CAN CAUSE A FIRE IN A VEHICLE? ISN'T THAT THE REASON FOR THE RE-CALL TO GET THE PROBLEM FIXED? THESE RE-CALLS ARE BECOMING TO FREQUENT AND THE AUTO MANUFACTURERS HAVE DECIDED IT CHEAPER TO NOT FIX THE PROBLEM AND INCONVENIENCE THE VEHICLE OWNERS. *TR

NHTSA ODI 10652301

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10629023