What 619 owners told NHTSA about the 2014 Chevrolet Impala Limited

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT INTO ANY GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. HERITAGE CHEVROLET BUICK OWINGS MILLS (11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) DIAGNOSED THAT THE SHIFT CONTROL CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 11194988

GASKET SEALS ON THE REAR LIGHTS ARE LEAKING AND THE TRUNK IS FILLING WITH WATER WHERE THE SPARE TIRE IS STORED. CAUSING FAULTY BRAKE LIGHTS AND WATER DAMAGE TO THE BODY OF THE CAR AND BLACK MOLD.

NHTSA ODI 11195261

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN AVE, CHICAGO, IL 60636, (877) 921-8488) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11194618

SIDE DETECTION MODULE DEFECTIVE DUE TO BEING EXPOSED TO ELEMENTS (RAIN MUD SNOW SALT) CAUSE ELECTRONIC FUNCTIONAL ISSUES WITH POWER STEERING AIR BAG REVERE BACKUP ASSIST ENTIRE GAUGE MALFUNCTION.. GENERAL MOTORS WILL NOT RECALL THIS IS A SERIOUS SAFETY ISSUE WITH COUNTLESS COMPLAINTS ON CAR GURUS WEBSITE

NHTSA ODI 11194786

WHEN THE REAR DETECTION SYSTEM CONTROLLER GET CONTROLLER IT CAN TAKE DOWN THE VEHICLE COMMUNICATION BUSS WHICH TAKES OUT ALL FUNCTIONALITY OF THE INSTRUMENT CLUSTER. ALL GAUGES QUIT WORKING AS WELL AS TURN SIGNALS. THE VEHICLE WAS IN MOTION WHEN THIS ISSUE OCCURRED.

NHTSA ODI 11194427

MY WHOLE ELECTRICAL SYSTEM FAILED! MY SIDE DETECTORS STOPPED WORKING THE FORWARD COLLISION FAILED ALL AT THE SAME TIME. I HAD SMOKE COMING FROM THE REAR BUMPER. THEN I WAS GETTING ALL KINDS OF MESSAGES AIRBASE, ABS, TRACTION I LOST ALL THE GAUGES NO SPEEDOMETER NOTHING THE HEAT WOULD COME ON AND STUFF OFF ALL BY IT SELF. BEFORE I COULD MAKE IT TO MY SCHEDULE APPOINTMENT AT THE DEALERSHIP TO GET CHECKED OUT IT DIED I COULD GET IT STARTED ANYMORE!! VERY UNSAFE WHEN YOU ARE DRIVING DOWN THE ROAD! AND VERY FRUSTRATED WITH GUM BECAUSE THIS IS A VERY COMMON ISSUE OF FAILING MODULES.

NHTSA ODI 11194292

SPARE TIRE COMPARTMENT HOLDS WATER TURNING TO MOLDY, MILDEW SMELL AFTER CAR WASH OR HEAVY RAIN.

NHTSA ODI 11194240

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND FAULKNER CHEVROLET (298 STOKE PARK RD, BETHLEHEM, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

NHTSA ODI 11193781

THE BLIND SPOT MONITORING SYSTEM FAILED ON MY VEHICLE AT ONLY 62,000 MILES. THE MODULES AND HARNESS ARE MOUNTED UNDER THE REAR BUMPER COVER BEHIND THE WHEELS WHERE MOISTURE DIRT AND ROAD SALT ENTER CAUSING CORROSION AND POSSIBLE FIRE. THE PASSENGER SIDE NOTIFICATION LIGHT STAYED ON FOR TWO DAYS STRAIGHT EVEN WHEN THE CAR WAS OFF. IT IS NOT FUSED IN THE BACK OF THE VEHICLE ONLY UNDER THE HOOD. THESE SAFETY COMPONENTS SHOULD BE MOUNTED IN THE TRUNK PER INDUSTRY STANDARD OR SEALED WITH PROPER WEATHER RESISTANT GASKETS AT THE VERY LEAST. THE HARNESS WAS CORRODED SO BADLY IT WAS JUMPING THE CONNECTION AND BLOWING FUSES. THE MODULES WERE VISIBLY SWOLLEN FROM HAVING MOISTURE INSIDE AND RUST FORMING. I CONTACTED GM AND THEY WOULD NOT COVER THE REPAIR. THERE SHOULD BE A FULL RECALL IF NOT A SPECIAL COVERAGE ON THIS SAFETY ISSUE, IT IS VERY SERIOUS AND VERY COSTLY. MY GARAGE/HOUSE COULD HAVE BURNED DOWN OR I COULD HAVE BEEN INVOLVED IN A VEHICLE FIRE OR ACCIDENT DUE TO LOSS OF SAFETY FEATURE.

NHTSA ODI 11193916

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED DUE TO A FAULTY GASKET THAT ALLOWED WATER TO LEAK INTO THE TRUNK OF THE VEHICLE. IN ADDITION, THE BATTERY POWER WOULD DRAIN ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE ODOR OF MOLD AND MILDEW WERE PRESENT INSIDE THE VEHICLE. GRAY-DANIAL CHEVROLET (6060 I-55, JACKSON, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 800.

NHTSA ODI 11193612

SIDE DETECTION MODULES FAILED CAUSING ALL GAUGES AND DASH ITEMS TO QUIT WORKING WENT OUT AT 65 MILES PER HOUR PARTS WEEKS OUT

NHTSA ODI 11193646

SIDE DETECTION SYSTEM FAILED. WILL NOT WORK ON LEFT SIDE. DEALERSHIP SAID WAS CORRODED WIRES AND MODGUAL WOULD NEED TO REPLACED. ($1,100). SAFETY ISSUE AND MIGHT HAVE A ELECTRIC BURNING ISSUE.

NHTSA ODI 11193078

MY CAR WAS EXPERIENCING INTERMITTENT ISSUES WITH THE SIDE BLIND SPOT MONITORING SYSTEM WHEN MY CAR'S DASH STOPPED WORKING WHILE TRAVELING ON THE HIGHWAY AT 55 MPH.. I HAD SEVERAL SERVICE SYSTEM ERRORS` `FOR `SIDE BLIND SPOT, FRONT CAMERA, TIRE PRESSURE MONITOR ETC BUT MOST CONCERNING IS THAT THE DIRECTIONAL WOULD NOT FUNCTION, THE GAS, SPEEDOMETER, AND THE TACHOMETER DID NOT FUNCTION. IT WAS DUSK AND IT APPEARED THE AUTOMATIC LIGHTING CONTROL STOPPED WORKING AS WELL. I STOPPED SAFELY AND TURNED OFF MY CAR AND TRIED TO RESTART THE CAR AND THE PUSH BUTTON START WOULD NOT WORK. I WAS ABLE TO RESTART THE CAR BY PUTTING THE KEY FOB IN THE FACTORY POCKET DESIGNED TO START THE CAR WITH A KEY FOB WITH A LOW BATTERY. I WAS ABLE TO GET MY CAR INTO THE CHEVROLET DEALERSHIP AND THEY CONFIRMED THAT THE SIDE BLIND SPOT MODULES WERE BAD. THEY DISCONNECTED THE MODULES AND MY CAR'S DASH FUNCTION RETURNED WITH JUST A WARNING TO SERVICE THE SIDE BLIND SPOT SYSTEM THE DEALERSHIP PROVIDED ME A COPY OF A GM SERVICE BULLETIN #17-NA-154 SERVICE SIDE OBJECT DETECTION MESSAGE STATING TO REPLACE BOTH MODULES AND THE WIRING HARNESS NEED TO BE REPLACED FOR $1,638.91. I HAD ALREADY REPLACED ONE MODULE 13 MONTHS EARLIER FOR $720. THIS FAILURE MODE IS UNACCEPTABLE LEAVING THE CAR IN A DANGEROUS STATE WITHOUT DIRECTIONALS, IMPORTANT GAGES LIKE SPEEDOMETER AND FUEL , AND POSSIBLY NO AUTOMATIC LIGHTING CONTROLS. THE DESIGNED FAILURE MODE SHOULD BE SOLELY A SERVICE BLIND SPOT MONITORING SYSTEM LEAVING ALL OTHER SYSTEMS OPERATIONAL. CURRENTLY I AM TOLD THAT ALL PARTS REQUIRED TO FIX MY CAR ARE UNAVAILABLE. AN ADVANCED SAFETY SYSTEM THAT IS DANGEROUS WHEN IT FAILS IS NEITHER ADVANCED OR SAFE.

NHTSA ODI 11193170

THE REAR SIDE DETECTION MODULES CORRODED DUE TO BAD PLACEMENT ON THE VEHICLE. THE MODULE IS DIRECTLY BEHIND THE REAR WHEEL WITHOUT ANY SHIELDING, SO WHEN THE SNOW AND SALT FROM THE WINTER CAME OFF THE TIRE, IT WOULD LAND DIRECTLY ON THE READ SIDE DETECTION MODULE CAUSING CORROSION. THERE ARE A TON OF FORUMS ONLINE SUCH AS HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T54868_DS885696. CHEVY HAD THIS PROBLEM IN 2014.5-2016 MODEL BUT WON'T COVER IT EVEN THOUGH THEY CHANGED THE MODULES IN NEWER MODELS TO PROTECT AGAINST THE ELEMENTS BETTER. THEY KNOW THERE IS A PROBLEM BUT REFUSE TO FIX IT FOR OLDER MODELS.

NHTSA ODI 11193219

SIDE DETECTION MODULE WENT OUT ON BOTH SIDE AFTER IT WAS IMPACTED BY RAIN. I WAS TOLD BY THE DEALERSHIP THAT THERE IS A NEW MODULE HOWEVER I WOULD HAVE TO PAY 1300.00 FOR IT BECAUSE IT IS SEALED UP BETTER AND LESS LIKELY TO RECEIVE WATER DAMAGE. I WAS ALSO TOLD THAT IF NOT FIXED THAT MY CAR WONT START AND I WOULD HAVE OTHER ELECTRICAL ISSUES. OTHER PEOPLE HAVE SAID THEY THEIR MODULE HAVE CAUGHT ON FIRE. BAD PART CHEVROLET THIS NEEDS TO BE RECALLED ASAP.

NHTSA ODI 11192820

SIDE BLIND ZONE ALERT STOPPED WORKING DUE TO THE POOR DESIGN OF THE MODULES. THIS CAUSED MY GAS GAUGE AND ODOMETER TO STOP WORKING. IN ADDITION, THE FOLLOWING LIGHTS CAME ON AND SAID THEY NEEDED TO BE SERVICED: AIR BAGS, TIRES,THEFT SYSTEM, CHECK ENGINE. AFTER ALL OF THIS, MY CAR WOULDN'T START. I WAS LEFT STRANDED. THE FAULTY MODULES SCRAMBLED MY COMPUTER IN MY CAR. THE COST OF THIS REPAIR IS AROUND $1400 TO FIX, PLUS THE MODULES WILL FAIL AGAIN AND NEED TO BE REPLACED AGAIN. THE MODULES ARE A POOR DESIGN FROM GM. THIS SEEMS TO BE AN ONGOING ISSUE WITH THESE CARS. CURRENTLY, GM HASN'T BEEN HELD RESPONSIBLE TO FIX THE DESIGN OF THESE MODULES. NOT ONLY DO WE HAVE TO PAY FOR THE REPAIR OF THE FAULTY MODULES. WE PAID AND STILL PAY A HEFTY PRICE FOR THIS VEHICLE. I WISH I KNEW ABOUT THIS ISSUE BEFORE I PURCHASED THIS CAR. MY CAR WAS PARKED AND WHEN I TRIED TO START IT, IT WOULDN'T START. I FINALLY WAS ABLE TO START IT. AS I DROVE IT TO THE SHOP, I DIDN'T HAVE ANY SPEED ODOMETER, TURNING SIGNALS OR LIGHTS. THIS WAS VERY DANGEROUS DUE TO DRIVING ON A 4 LANE HIGHWAY IN A BUSY CITY. TO LOSE ALL GAUGES, LIGHTS, TURN SIGNALS AND TO HAVE OTHER NUMEROUS "CHECK" LIGHTS COME ON IS VERY UNSAFE. I COULD HAVE BEEN REAR ENDED.

NHTSA ODI 11192576

THIS HAS NOW OCCURRED ON TWO SEPARATE OCCASIONS. WHEN MY CAR IS IN MOTION, THE STABILITRACK LIGHTS FLICKER ON AND MY CAR BEGINS TO LOSE POWER. I CANNOT DRIVE OVER 35 MILES PER HOUR TOPS, INCREDIBLY DANGEROUS ON THE FREEWAYS IN SOUTHERN CALIFORNIA!

NHTSA ODI 11192640

EVERY WARNING LIGHT ON THE DASHBOARD BECAME ILLUMINATED. LOST POWER STEERING, CAR BECAME SLUGGISH, LACKED SPEED, AND POWER. BRAKING CONTROL WAS LIMITED. VEHICLE WAS DRIVE ABLE ONLY IN LIMP MODE.

NHTSA ODI 11191646

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITRAK WAS FAULTY AND THE VEHICLE WOULD ONLY SHIFT INTO DRIVE. ALSO, THE RADIO AND HEAT FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS RESTARTED, IT RESET ITSELF; HOWEVER, THE STABILITRAK INDICATOR WOULD NOT ILLUMINATE. ALL THE OTHER WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 52,000.

NHTSA ODI 11191350

DURING BRAKING, THE CAR WILL SOMETIMES LURCH FORWARD DUE TO THE TRANSMISSION DOWNSHIFTING HARD. THE FEELING CREATED IS LIKE BEING HIT IN THE REST BY ANOTHER CAR AT LOW SPEED. THIS COULD CAUSE THE VEHICLE TO REAR-END ANOTHER VEHICLE OR CAUSE AN ACCIDENT AT INTERSECTIONS CONTAINING CROSSWALKS AND PEDESTRIANS.

NHTSA ODI 11191181

SIDE TRAFFIC DETECTION SYSTEM IS INOPERATIVE. CAR HAS BEEN AT THE DEALERSHIP FOR 15 DAYS AS OF THIS WRITING . WE ARE BEING TOLD THE CONTROL MODULES TO REPAIR THE DEFECT IS NOT AVAILABLE. WE ARE ELDERLY AND CANNOT BE WITHOUT THE USE OF A CAR.

NHTSA ODI 11190336

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE MESSAGE CENTER DISPLAYED "SERVICE VEHICLE, AIR BAGS, FRONT LAMP DETECTION". THE VEHICLE WAS TAKEN TO MCGRATH CHEVROLET OF DUBUQUE (3255 UNIVERSITY AVE, DUBUQUE, IA 52003) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWO WEEKS AGO, BUT THE INSTRUMENT PANEL BEGAN DISPLAYING THE SAME MESSAGE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,755.

NHTSA ODI 11189909

THE LANE DEPARTURE MODULES GET WET AND ARE LOCATED BEHIND THE REAR TIRE. AS A RESULT THE ELECTRICAL SYSTEM IS NOW FAILING I GET MESSAGES THAT MY AIRBAG HAS DEPLOYED. THE GAS GAUGE DROPS TO EMPTY. THE HEAT IN THE DRIVERS SEAT DOES NOT WORK. NOW I HAVE UNEXPLAINED WATER IN THE BOTTOM OF MY TRUNK WITH NO SINGS HOW IT GOT THERE. I HONESTY DO NOT FEEL SAFE DRIVING IN IT NOT KNOW WHAT WILL HAPPEN NEXT AND IT MY GAUGES TELL ME WRONG INFORMATION. IE NO GAS

NHTSA ODI 11189970

THE SIDE DETECTION MODULES BEHIND THE REAR TIRES ARE FAILING AND CAUSING ALL ELECTRONICS TO FAIL. THIS MODULE GOES BAD AND THE TRACTION CONTROL, ABS, BLINDSPOT MONITORS, HVAC, AIRBAGS, HEADLIGHTS AND GAUGES ALL GO OUT. THIS HAPPENS WHEN WHEN DRIVING AND IS ERRATIC IN ITS BEHAVIOR. IT ALSO MAKES THE GAS PEDAL HESITATE AND THE CAR BECOMES A HUGE SAFETY CONCERN. IT SEEMS LIKE IT IS A COMMON PROBLEM DUE TO POOR PLACEMENT.

NHTSA ODI 11189827

WHILE DRIVING, SEVERAL FUNCTIONS IN THE CAR WILL TURN OFF. FUNCTIONS INCLUDE HEATING/ COOLING SYSTEM, LIGHTS (DASHBOARD LIGHTS), DOORS LOCK/ UNLOCK AND COLLISION SYSTEMS TURNS OFF. I'VE RESEARCHED ONLINE AND FOUND SEVERAL OTHER CUSTOMERS HAVE HAD THE SAME ISSUES RANGING BACK TO 2018. I'VE TAKING MY CAR TO A GM DEALERSHIP AND FOUND THAT THE SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. I ALSO FOUND THE SENSOR IS ON BACK ORDER, WHICH MAKES ME BELIEVE THIS IS A LARGER ISSUE THAN I THOUGHT AND SOME ONE NEEDS TO INVESTIGATE FURTHER. DRIVING ALONG THE HIGHWAY AND SEVERAL SECURITY FEATURES START TO TURN OFF IS DANGEROUS.

NHTSA ODI 11187362