What 619 owners told NHTSA about the 2014 Chevrolet Impala Limited

I was in a car accident and the airbags did not deploy

NHTSA ODI 11666551

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.

NHTSA ODI 11666565

Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.

NHTSA ODI 11663770

The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

NHTSA ODI 11657882

Sunshade failure. The sunshade runs back and forth on track to close or open cloth cover. While driving with 4 main windows I pushed button to open shade halfway down the line the shade got off track and you could hear plastic cracking noises. I stopped the shade and pushed it closed more cracking noises and the the whole cloth fell and hung blocking all rear view while on freeway at normal speed. I was able to pull over and slowly push and assist cloth back into car frame so it's not hanging but it no longer works as intended. This is known and per dealership ove 1k for new track and requires moonroof removal to repair. Not covered under warranty

NHTSA ODI 11656647

I have push to start car. On my lunch i starting my car and I immediately notice the rpm went to 2500, which is high and it went up to 3000 and then the warning light flashed stability track error and check engine and swerving light I took a pic. I turn car off and wait a few min turned car back on and it was fine. No errors drove to get lunch and back no issues. Then on leaving work s ame thing happened but the error didn't go away. I was able to shift out of gear. Hard knocking, gear shifter light all white no clue what gear it was in I moved to another parking spot but was slow moving very delayed. Parked and now waiting for tow truck

NHTSA ODI 11656648

I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.

NHTSA ODI 11655597

Service side detection system came up on the display while driving on the freeway at 65MPH.

NHTSA ODI 11653691

Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago. This failure causes my instrumentation to shut off, turn signals not work, and shuts off cruise control when in use. I have read outher more extreme cases like engine compartment fires or car shutting off while driving. I believe all these should be considered safety issues. I have owned this vehicle since new.

NHTSA ODI 11653031

The contact owns a 2014 Chevrolet Impala. The contact stated that the front passenger's side seat belt audible chime was sounded, and the message "Air Bag ON" was displayed while the front passenger's side seat was unoccupied. The vehicle was taken to the dealer, where the calibration-learning error was corrected by preconditioning the empty seat and resetting the seat zero-value in the electronic control unit. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V465000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the recall. The failure mileage was unknown.

NHTSA ODI 11649202

My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag

NHTSA ODI 11647517

My transmission as well -

NHTSA ODI 11647518

The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11645483

The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

NHTSA ODI 11638284

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 66,000.

NHTSA ODI 11638129

My back window exploded. The defrost system blew up while driving it's Brown burned marks in my window where the defrost runs

NHTSA ODI 11636495

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal ticking sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed actuator. The contact was informed that the actuator needed to be replaced. The vehicle was being repaired. The contact stated that a total of eleven actuators had been replaced in the vehicle since 2018. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11614087

Passenger rear seat belt not locking. Cannot install car seat with that seat belt nor is it safe to ride in that seat.

NHTSA ODI 11595551

UNKNOWN but I believe the sealed transmission is malfunctioning

NHTSA ODI 11595204

The brakes continue to malfunction I am unsure if a previous recall was fixed properly or not the Chasis electrical system has been fixed with electrical tape only the transmission and stability track and anti lock brake system error light with go off from time to time when it does and the more it’s driven the worse the issues get these are all recalls and the problems still persist are we confident that the recalls have been corrected

NHTSA ODI 11593641

When at a stop and turning left it makes a grinding noise with hesitation in movement. The ABS and traction control light comes on. When researching this, there are millions of these cars with the same thing. I have taken to 3 mechanics and no one can fix the problem.

NHTSA ODI 11589933

The side detection module has just failed out for the second time in under 2 years, 20k miles on my 2014 Impala LTZ. The first time it failed (less than two years ago), the side detection indicator on the mirrors started to go off randomly, and then eventually, I was unable to reliably lock/unlock my car. Eventually, it wouldn't even start/shut off (Push to start), and the entire dash was off even when running. It messed with seemingly the entire car's electrical system, and made it unsafe to drive (imagine if I would've been on the highway and the car shut down, plus I didn't have any gauges at all). As stated, this system (and side detection module specifically), has corroded and gone out again, despite this module supposedly being better sealed. I had a GM dealership replace the entire system with their kit, which was out of their specialty 80k mile warranty for this system, as they realize it is flawed but refuses to recall it. This kit was approximately $1000 installed, and I am again looking at the same price for a flawed system that GM is totally aware of and one that has safety implications and makes the vehicle undrivable.

NHTSA ODI 11588439

My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.

NHTSA ODI 11584780

Every year the side sensor goes bad.. This causes vehicle to loose important factors while driving. Headlight go off and on. Speed goes to 0, all codes flashing, gas and ram gone. Car also locks and unlocks randomly along with no heat or air.. This has happened twice even after fuse is pulled while waiting on yet another $1000 repair. This is so very unsafe. Car needs to be removed from roads or side sensor part coverd.

NHTSA ODI 11580859

I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a bad situation if I had got on the interstate. I see there was a recall on it. But I've been told that got fixed on impalas a few years ago . I've had my car 2 years . So never knew about a recall .

NHTSA ODI 11577924