Home · 2014 Chevrolet Impala Limited · Complaints

What 619 owners told NHTSA about the 2014 Chevrolet Impala Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (619)Crash / fire / injury (27)Electrical system (218)Steering (137)Electronic Stability Control (esc) (104)Brakes (87)Engine (55)Lights (42)Airbags (41)Lane Departure (40)Transmission & drivetrain (35)Speed control (30)

Newest first · 619 complaints · page 13 of 25

May 16, 2019Brakes

PARKING BRAKE WARNING LIGHT STAYS ON. STATIONARY. GM RECALL #15259. ROOT ISSUE ELECTRONIC PARKING BRAKE DRAG.

NHTSA ODI 11208157

May 14, 2019Electrical systemElectronic Stability Control (esc)

MILEAGE: 89000 CUSTOMER RECEIVED A LETTER FROM GM STATING AN EXTENDED WARRANTY IS NOW AVAILABLE REGARDING THE SIDE BLIND ZONE DETECTION SYSTEM ERROR THAT DISPLAYS OVER THE ENTIRE DASH DISPLAY PANEL. THE WARRANTY WAS EXTENDED TO 6 YEARS FROM THE DATE VEHICLE WAS PLACED IN SERVICE AND 80,000 MILES. MANY OF THE VEHICLES AFFECTED BY THIS ARE EXPERIENCING THIS ISSUE AT JUST OVER 80,000 MILES OR HAVE GONE PAST 80,000 MILES DUE TO GM'S LACK OF A TIMELY RESPONSE TO THIS ISSUE THAT HAS AFFECTED SEVERAL PEOPLE. THE SERVICE SIDE DETECTION MESSAGE APPEARS UPON STARTING THE VEHICLE AND REMAINS TO BLOCK THE DIGITAL INFO CENTER UNTIL IT IS DISMISSED BY THE DRIVER WHO HAS TO MOVE THE THUMB TO PRESS THE BUTTON. THIS MESSAGE ALSO RE-APPEARS AFTER DRIVING FOR SEVERAL MILES CAUSING THE DRIVER TO LOOK AWAY FROM THE ROAD TO ACKNOWLEDGE THE ALERT. THE REAR SIDE DETECTION MODULES WERE PLACED BEHIND THE REAR WHEELS AND COLLECT WATER, DUST, DIRT, AND DEBRIS CAUSING FAILURE. GM SHOULD REDESIGN THIS HOUSING TO BETTER PROTECT THE MODULES IN THE FUTURE

NHTSA ODI 11207499

May 13, 2019Electrical system

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA LT. THE CONTACT STATED THAT THE SIDE DETECTION WAS MALFUNCTIONING. IN ADDITION, THE FUEL GAUGE, THE SPEEDOMETER, AND THE ENTIRE DASH BOARD FAILED TO FUNCTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 11207205

May 11, 2019Electrical systemAirbags

ORIGINALLY MY BLIND ZONE DETECTION WAS THE ONLY THING POPPING UP ON MY DASHBOARD BUT MY CAR AND FUNCTIONS RAN FIND EXCEPT THE DETECTION FEATURE..BUT THEN CODES LIKE AIRBAG, TRACTION CONTROL, ABS, FRONT CAMERA, PARKING ASSSISTANT APPEARED ALL OVER MY DASH BOARD AND THEN THE RADIO, HEATING SYSTEM, SPEEDOMETER, RPM, GAS AND HEATING GAGE ALL STOPPED WORKING. I CHECKED ONLINE AND THESE SEEMS TO BE A HUGE PROBLEM THAT GM SHOULD BE RESPONSIBLE FOR!! THE DEALERSHIP EXPECTS ME TO PAY 1300 THIS IS NOT FAR ONLY HAD THIS CAR FOR A YEAR AND HALF SMH PLEASE PUSH FOR A RECALL IT'S NOT SAFE TO BE DRIVING WITH AIR BAGS NOT WORKING OR TURNING SIGNALS NOT WORK...

NHTSA ODI 11206977

May 10, 2019SuspensionWheelsElectronic Stability Control (esc)

WHEN DRIVING, LOSS OF POWER STEERING, ABS, STABILITRACK. THIS IS A HUGE SAFETY PROBLEM. THIS ISSUE DOES NOT MATTER ON ROAD CONDITIONS. IT HAPPENS WHENEVER. THE RING ON THE BACK OF THE WHEEL BEARING GETS WEATHER ELEMENTS BEHIND IT (MOSTLY TALKING ABOUT WATER IN THE WINTER THEN FREEZES). THIS CAUSE THE RING TO BREAK. ONCE THIS RING IS BROKE. I AM ASSUMING THE ABS CANT KEEP TRACK OF THE VEHICLE'S MOTION. IT THEN THROWS THE CODES. TO TELL DO A VISIBLE INSPECTION LOOKING FOR THE RING TO BE COMPROMISED. DON'T WORRY YOUR WHEEL BEARING MIGHT NOT BE BAD. YOU JUST HAVE TO GO TO CHEVY AND SPEND 190$ ON A NEW WHEEL BEARING.

NHTSA ODI 11206770

May 10, 2019Electrical systemAirbags

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE BLIND ZONE ALERT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. THE CONTACT RECEIVED AN EXTENDED WARRANTY #N172097060 (SIDE BLIND ZONE ALERT MODULE WATER INTRUSION) HOWEVER THE VEHICLE EXCEEDED THE 80,000 MILE TIME LIMIT. THE CONTACT WAS CONCERNED THAT THE PASSENGER PRESENCE DETECTION SYSTEM WOULD FAIL AND THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11206878

May 8, 2019Electrical system

BLIND SPOT WARNING NOT WORKING, GM NOT WILLING TO REPLACE MODULES ON CAR WITH ONES THAT HAVE SINCE BEEN UPDATED. NEW MODULES ARE SEALED AND RESIST WATER INTRUSION, OLD MODULES DO NOT.

NHTSA ODI 11206248

May 8, 2019SteeringWheelsElectronic Stability Control (esc)

A FEW PROBLEMS. WHEEL BEARING SENORS GO BAD EFFECTING POWER STEERING AND STABILITY CONTROL. REPLACED 3 WHEEL BEARING ON DIFFERENT WHEELS IN PAST 12 MONTHS. ALSO 20" RIMS WITH LOW PRO TIRES ARE A PROBLEM. HAD 2 PLOW OUTS IN PAST 6 MONTHS WHEN HITTING POT HOLES AND DAMAGED 3 RIMS. VERY COSTLY TO BUY RIMS AT $650 A PIECE AND TIRES AT $230 EACH. A SAFETY PROBLEM NOT KNOWING IF YOU WILL HAVE A TIRE PLOW OUT BECAUSE OF A ROUGH ROAD OR POT HOLE IN THE ROAD. I HAVE BEEN DRIVING 54 YEARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE. CAR WAS IN MOTION WITH WHEEL BEARING PROBLEM AND TIRE AND RIM PROBLEM. AT DIFFERENT TIMES I WAS DRIVING ON CITY STREETS AND HIGHWAY. THIS PROBLEM HAPPEN AT DIFFERENT TIMES BUT MOST RECENT 5/5/19

NHTSA ODI 11206280

May 7, 2019Electrical system

SIDE BLIND ZONE ALERT SENSORS HAVE FAILED. THESE FAILED SENSORS ARE CAUSING OTHER ELECTRICAL ISSUES WITH THE VEHICLE INCLUDING AIR BAG WARNING, INSTRUMENT CLUSTER INTERMITTENTLY NOT WORKING, HVAC CONTROLS NOT WORKING AND INTERMITTENT ISSUES WITH STARTING THE CAR. RECEIVED A LETTER FROM GM EXTENDING COVERAGE ON THE COMPONENTS TO 6 YEARS / 80,000 MILES. VEHICLE HAS 142,000 MILES BUT THIS IS NOT A PART THAT IS A WEAR AND TEAR ITEM. GM HAS ACKNOWLEDGED THIS PART HAS KNOWN ISSUES BUT HAS LIMITED THE AMOUNT OF TIME/MILEAGE THEY WILL COVER. SAFETY ISSUE DUE TO INSTRUMENT CLUSTER BEING UNRESPONSIVE AND AIR BAG POTENTIALLY BEING DISABLED DUE TO THIS.

NHTSA ODI 11205953

May 6, 2019Electrical system

SIDE DETECTION SYSTEM SENSORS ARE LOCATED ON THE INSIDE OF THE REAR BUMPER PANEL ON EITHER SIDE, THEY DETECT CARS IN THE BLIND SPOT. THE SENSORS ARE LOCATED IN A POOR LOCATION TO BEGIN WITH, THEY ARE IN DIRECT LINE OF FIRE WITH ROAD AND TIRE DEBRIS, SALT WATER, GRAVEL, SAND, SNOW, MUD, ETC. OVER TIME, THE NATURAL ELEMENTS SEEP INTO THE CRACKS OF THESE SENSORS AND/OR THEIR WIRING HARNESSES AT THE CONNECTIONS, AND CAUSE MALFUNCTIONING OF THIS SYSTEM. MINIMALLY, THE PROBLEM CAN BE RESOLVED BY REPLACING THE SENSORS AND/OR HARNESSES FOR BRAND NEW ONES. AT THE WORST, THESE MALFUNCTIONED SENSORS CAUSE OTHER ELECTRICAL MALFUNCTIONS AND SUBSEQUENTLY INCREASED ROAD HAZARDS AND DRIVING CONDITIONS BY THE WAY THAT IT CAN LEAD TO THE DRIVER INFO CENTER GOING BLACK, THE RADIO CUTTING OUT, ALL THE INTERIOR AND GAUGE CLUSTER LIGHTS GOING OUT WHILE ON THE ROAD. IF LEFT UNRESOLVED BECAUSE MANY CUSTOMERS AND DRIVERS WOULD MUCH RATHER WAIT FOR AN OFFICIAL RECALL AND CONTINUE DRIVING, MANY WILL BE AT RISK.

NHTSA ODI 11205793

May 3, 2019

SIDE DETECTION SYSTEM CAUSE ELECTRICAL ISSUES WITH VEHICLE .. THE VEHICLE SPEEDOMETER STOPPED WORKING RPMS STOPPED WORKING.. CAR AIR CONDITIONING TURNED OFF ON ITS OWN, VARIOUS LIGHTS ON THE FRONT ' TURN ON AND OFF ON THEIR OWN

NHTSA ODI 11205565

Apr 30, 2019Electrical system

BLIND SPOT SAFETY LIGHT MODULE WENT BAD DUE TO POOR DESIGN, GENERAL MOTORS HAS A WARRANTY UP TO 80,000 MILES, I TOOK MY CAR TO THE DEALER, THEY SAID THERE'S NO CODE READING, BUT FAILED TO ACTUALLY CHECK THE MODULE ITSELF, AFTER EXTENSIVE RESEARCH I FOUND OUT THEY ARE SUBJECT TO STARTING FIRES, A GM ENGINEER MADE A STATEMENT ABOUT THE POOR WORDING IN THERE EXTENDED WARRANTY SERVICE, I'M AFRAID THE CAR MAY CATCH FIRE BECAUSE OF THEIR FAILURE TO ACTUALLY CHECK THE MODULE ITSELF, I BELIEVE BOTH BLIND SPOT LIGHT MODULES SHOULD BE REPLACED AS GM KNOWS ABOUT THIS PROBLEM.

NHTSA ODI 11204779

Apr 29, 2019Electronic Stability Control (esc)

STABILITYTRAK MESSAGE CAME ON. LOST POWER STEERING WHILE DRIVING.

NHTSA ODI 11204451

Apr 28, 2019Electrical system

SIDE DETENTION SENSOR ALERT CAME ON A DAY OR TWO AGO. TODAY WHILE DRIVING NUMEROUS DASH LIGHTS AND ALARMS CAME ON. I HAD NO GAUGES AND COULD NOT SIGNAL WHILE DRIVING. HAD MY DAUGHTER IN CAR. VERY DANGEROUS. I HAD THE SENSORS REPLACED A YEAR AGO WHICH COST ME OVER $1,000.

NHTSA ODI 11204225

Apr 27, 2019

SIDE MIRROR BLIND SPOT ALERT SYSTEM HAS FAILED FOR THE THIRD TIME. I HAD REPLACED IT TWICE SO FAR COSTING $400 EACH TIME. IT SAYS THE SYSTEM NEEDS " MAINTANENCE"

NHTSA ODI 11204116

Apr 24, 2019Body & structure

I NOTICED WATER/DAMPNESS ON TWO LOCATIONS OF MY 2014 CHEVROLET IMPALA (WHILE IT IS STATIONARY) 1. FLOOR CARPET ON PASSENGER SIDE FRONT SEAT IS THOROUGHLY WET (SEE ATTACHED PHOTOS), WITH THE DAMPNESS EXTENDING TO THE REAR SEATS. 2.INSIDE THE TRUNK IN AREA BEHIND THE REAR WHEEL. TOOK THE CAR TO THE DEALERSHIP AND THEY ADVISED I WOULD HAVE TO PAY FOR DIAGNOSIS AS WELL AS REPAIR. THIS IS A MANUFACTURING DEFECT THAT MAY HAVE RESULTED IN DAMAGE TO THE INTERIOR CARPET, STRUCTURAL PANELS - FLOOR (POSSIBLE RUST). GM CUSTOMER SERVICE NOR THE DEALERSHIP IS WILLING TO ABSORB THE COST AND EXPECTS MY (CONSUMER TO PAY)

NHTSA ODI 11203499

Apr 22, 2019Electronic Stability Control (esc)Brakes

WE I PURCHASED THE CAR THEY HAD CHANGED THE WHEEL BEARINGS AND SINCE THEN I HAVE HAD TO TAKE IT BACK AND HAVE IT SERVICED FOR THE SAME THING SEVERAL TIMES. I CHANGED OUT THE HUB ASSEMBLY FOR THE SAME PROBLEM AND NOW JUST LIKE BEFORE THE TRACTION CONTROL LIGHT IS ON AND THE ABS LIGHT. I DON'T KNOW WHAT ELSE TO DO. I TURNED INTO OUR LOCAL WALMART AND THE CAR JUST STOPPED AND WOULD NOT GO.

NHTSA ODI 11202925

Apr 20, 2019Electrical systemElectronic Stability Control (esc)

THE BLINDSPOT DETECTION SYSTEM MODULE FAILED AND IT MESSED UP ALL MY ELECTRICAL SYSTEMS IN THE CAR THW SPEEDOMETER RPM AND FUEL AND TEMPERATURE GAUGES BOTTOMED OUT TO 0. ALL THE LIGHTS CAME ON . THE VEHICLE WAS IN MOTION DOING 79 MPH ON THE INTERSTATE. ON STAR THOUGHT I WAS IN AN ACCIDENT.

NHTSA ODI 11202653

Apr 19, 2019Electrical system

SIDE DETECTION SYSTEM: THIS IS THE SECOND REPLACEMENT OF "SIDE DETECTION SYSTEM" SENSORS, AT 98000 MILES. FIRST WAS EIGHT MONTHS AGO. MECHANIC REPORTED THIS IS "A HUGE PROBLEM." GM IS UNABLE TO KEEP THE SENSORS IN STOCK IT MAYBE A MONTH OR MORE TO GET IT FIXED. AFFECTS SAFETY AND SECURITY OF PASSENGERS.

NHTSA ODI 11202580

Apr 18, 2019Transmission & drivetrainBrakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE DID NOT FULLY SHIFT OUT OF PARK. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,860.

NHTSA ODI 11197222

Apr 15, 2019Electrical system

WHAT MY INFORMATION CENTER SAID IS SERVICE SIDE DETECTION SYSTEM. CHEVROLET WANTS ANT WHERE FROM $400.00 TO 1200.00 TO REPLACE THIS MODULE. IT HAS SCREWED UP MY EVERYTHING SO IT SEEMS. I'M SO AFRAID THAT THE GAS WILL STICK OR THE BRAKE WON'T WORK. I BELIEVE THAT THIS MODULE CONTROLLING SO MANY THINGS IN MY VEHICLE IS A HUGE SAFETY HAZARD. BY THE WAY I WAS DRIVING ON MY SIDE STREET ABOUT 40 MPH WHEN THE GAS PEDAL DID NOT WORK FOR ABOUT 10 SECONDS OR SO.

NHTSA ODI 11196410

Apr 15, 2019Electrical system

SIDE DETECTION NOT WORKING, GETTING ERRORS

NHTSA ODI 11196495

Apr 15, 2019AirbagsElectronic Stability Control (esc)

CAR STARTED SMOKING FROM THE BUMPER AREA AND ELECTRICAL SYSTEM GOING NUTS. CAR WAS SLUGGISH AND ACTING WEIRD. ALL GAUGES AND INSTRUMENT PANEL GOING OFF AND ON. DOOR LOCKS LOCKING AND UNLOCKING. CRUISE ENABLE THEN DISABLE. INFOTAINMENT SYSTEM SCREEN GLITCHING OUT. TOOK TO DEALERSHIP THEY SAID THE SIDE DETECTION MODULE AND WIRING HARNESS IS BAD WHERE IT GOT WET. THE LOCATION LEAVES IT EXPOSED TO WATER FROM THE ROADWAY AND CAN CAUSE FIRE HAZARD. VERY DANGEROUS AND SCARY DRIVING DOWN THE ROAD AND ALL THIS HAPPENS ON THE HIGHWAY

NHTSA ODI 11196510

Apr 11, 2019EngineFuel systemCrashFire

I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THERE THE MECHANICAL MALFUNCTION MADE THE PLANE EXPLODE THERE. YES, I HOPE THIS DOES NOT CONTINUE. THERE IS A PHOTO OF IT ON GOOGLE PICTURES.

NHTSA ODI 11195694

Apr 11, 2019

BLINDSPOT DETECTOR ON PASSENGER MIRROR NOT WORKING. STARTED FLASHING WHILE DRIVING WITH NO CAR AROUND ON CITY STREET. THEN LIGHT STOP FLASHING AND JUST STAYED ON. GOT HOME TURNED CAR OFF AND LIGHT STAYED ON. NEXT MORNING LIGHT WAS STILL ON BUT THE CAR WAS NOT ON. ON MY WAY TO WORK LIGHT REMAINED ON FOR THE ENTIRE RIDE ON THE HIGHWAY. GOT TO WORK LIGHT REMAINED ON WHEN CAR WAS CUT OFF. LEAVING FOR WORK LIGHT WENT OFF AND NOW WILL NOT COME BACK ON AT ALL.

NHTSA ODI 11195732

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Working with the data? Download all 619 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chevrolet Impala Limited verdict →