Jul 27, 2019Electrical systemElectronic Stability Control (esc)
WHEN STARTING THE VEHICLE 5E 'SERVICE STABILITRACK' LIGHT WILL TURN ON; THE GEAR WILL BE ON MANUAL INSTEAD OF INT HE PARK POSITION - AND I AM UNABLE TO SWITCH THE GEAR. I AM NOT ABLE TO PUT IT IN DRIVE. I HAVE TO TURN IT OFF AND ON A COUPLE OF TIMES BEFORE IT WILL START ON PARK. THE CAR HAS ALSO SWITCHED TO THE MANUAL POSITION WHEN I'M DRIVING AND MAKING A LEFT TURN. THIS HAPPENS MORE FREQUENTLY AFTER IT'S RAINED THE SERVICE ENGINE LIGHT COMES ON, BUT AFTER A FEW DAYS IT TURNS OFF. THE PROBLEM OF GOING FROM PARK TO MANUAL OR FROM BEING IN DRIVE TO MANUAL HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION OR WHEN IT IS STATIONARY- IT'S ALSO HAPPENED ON A BUSY HIGHWAY OR IN TOWN AT LOW SPEED.
NHTSA ODI 11235239
Jul 26, 2019Electrical system
SIDE DETECTION SYSTEM QUIT WORKING. HOWEVER IT IS CONNECTED TO THE MAIN COMPUTER SO SOMETIMES MY CAR WILL IDLE POORLY AND REV HIGH. THIS COULD PRESENT A HUGE PROBLEM IF IT REVS HIGH WHEN TRYING TO BRAKE FOR A CAR IN FRONT OF ME. I HAVE ALSO HEARD PEOPLE WITH THE SAME MODEL HAVING ISSUES WITH IT STALLING. SO THIS PRESENTS IT'S OWN PROBLEMS. SEEMS NO DIFFERENT THAN THE LOSS OF POWER LIKE GM HAD WITH THEIR IGNITION SWITCHES.
NHTSA ODI 11235008
Jul 23, 2019Electrical system
SIDE DETECTION SYSTEM FAILURE. MODULE ABSORBING MOISTURE. DETECTION LIGHT ON SIDE MIRROR STAYS ON, EVEN WHEN CAR IS OFF. INSTRUMENT CLUSTER FLASHES VARIOUS WARNINGS. GM IS AWARE THAT IT IS DUE TO A DEFECTIVE PART BUT LIMITS COVERAGE TO CERTAIN MILEAGE. SEEMS LIKE A PART THAT COULD CAUSE A FIRE NEAR THE GAS TANK WOULD BE A BIG ENOUGH SAFETY HAZARD TO WARRANT A FULL RECALL. ISSUE FIRST HAPPENED WHILE DRIVING THROUGH TOWN. GAVE WARNINGS ON THE SIDE DETECTION, THEN LIGHT STAYED ON IN THE SIDE VIEW MIRROR.
NHTSA ODI 11234037
Jul 23, 2019Body & structure
WHEN THE VEHICLE IS STATIONARY RAINWATER DRAINS INTO THE TRUNK AND INTO THE SPARE TIME COMPARTMENT. THERE'S A DEFECT WITH THE TAIL LIGHTS AND SEALS BETWEEN THE TRUNK AND REAR OF THE VEHICLE. I'M NOT THE ORIGINAL OWNER AND WASN'T AWARE ANYTHING HAD BEEN DOCUMENTED ON THE ISSUE. FURTHERMORE, I DIDN'T KNOW THERE WAS AN ISSUE UNTIL 2017 WHEN I NEEDED MY SPARE TIRE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10092869-0335.PDF - ISSUE ALREADY DOCUMENTED, BUT I WANTED TO OFFICIALLY REPORT MY PROBLEM BECAUSE I SHOULDN'T HAVE TO PAY OUT-OF-POCKET FOR THE REPAIR, ONLY BECAUSE I WASN'T NOTIFIED.
NHTSA ODI 11234079
Jul 22, 2019Electrical system
DRIVING ALONG ON FREEWAY WHEN ALL OF A SUDDEN MY DASH LIT UP WITH VARIOUS FLASHING LIGHTS AND WARNINGS, THE CRUISE CONTROL SHUT OFF AND MY HVAC STOPPED FUNCTIONING. HAD TO PULL OVER ON BUSY HIGHWAY AND RESTART TO NO AVAIL. PULLED OVER AGAIN ONCE I GOT TO REST STOP. LET IT SIT. RESTARTED AND WORKED OKAY. INTERNET SAYS PROBLEM IS WITH SIDE DETECTION SYSTEM (WHICH DEALER CONFIRMED BUT SAID MY CAR MISSED CUT-OFF DATE BY 5 DAYS ON A $700 REPAIR BILL. CAR HAS BUT 12,300 MILES ON IT (I AM 92 YEARS OLD). INTERNET ALSO STATES THAT IF ISSUE IS NOT FIXED IT WILL EVENTUALLY CAUSE SERIOUS ISSUES WITH DASHBOARD ELECTRONICS, INCLUDING FIRE. GM ISSUED SPECIAL COVERAGE ADJUSTMENT #N172097060 (NO OWNER NOTIFICATION), WHICH IS WHAT I WAS TOLD I MISSED OUT ON BY 5 DAYS.
NHTSA ODI 11233867
Jul 22, 2019Speed controlElectronic Stability Control (esc)Fuel system
STABILITRACK HAS BEEN MESSING UP SINCE I PURCHASED THIS VEHICLE IN OCTOBER 2018. MY CAR IS SCARY TO DRIVE. SOMETIMES ITS NOT CLEAR WHAT GEAR I'M IN. THE CAR WILL NOT GO OVER 5 MILES PER HOUR WHEN THE STABILITRACK IS MESSING UP. THE BACKUP CAMERA DOES NOT WORK WHEN THE STABILITRACK LIGHT IS ON AND SOMETIMES IT WILL NOT GO IN REVERSE. I HAVE TO WAIT AND KEEP TURNING THE CAR OFF THEN WAIT THEN TRY TO START IT. STABILITRACK NEEDS A RECALL. I COULD NOT BACK OUT OF MY PARKING SPOT THIS MORNING BECAUSE OF THE STABILITRACK. IT FEELS LIKE THE WHOLE MOTOR MOVED WHEN I TRIED TO REVERSE. THERE WERE NO LIGHTS ON THE PANEL TO KNOW WHAT GEAR I WAS IN BUT IT WAD CLEAR IT SKIPPED THE REVERSE. WHEN IT FINALY LET ME BACK UP AFTER TURNING THE CAR ON AND OFF SEVERAL TIMES I COULD ONLY ECCELERATE 3 MILES PER HOUR.
NHTSA ODI 11233955
Jul 17, 2019Electrical systemEngine
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHEN SLOWING DOWN AND MAKING TURNS. THE VEHICLE WAS TAKEN TO BILL FOX CHEVROLET (725 S ROCHESTER RD, ROCHESTER HILLS, MI 48307) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI 11232666
Jul 17, 2019Electrical systemElectronic Stability Control (esc)Engine
WHILE DRIVING ON THE INTERSTATE THE CAR HAS SHUT OFF AND THE LIGHTS POP UP SAYING REAR STABILITY, ABS ANTI THEFT DETECTION, AND THE CHECK ENGINE LIGHT.THE CAR HAS DONE THIS THREE TIMES SO FAR WITH MY CHILD IN THE CAR.
NHTSA ODI 11232835
Jul 16, 2019Steering
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING BEGAN TO FAIL AND THE STEERING ABILITY WAS VERY STIFF. EVENTUALLY, THE POWER STEERING COMPLETELY FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
NHTSA ODI 11232417
Jul 13, 2019
THE TRUNK FILLS UP WITH WATER EVERY TIME IT RAINS. UP TO A GALLON OF WATER COLLECTS IN THE SPARE TIRE AREA WITH ALL OF THE CARPETED AREA BECOMING WET.
NHTSA ODI 11231633
Jul 8, 2019Electrical system
OBJECT SENSORS. DUE TOO RAIN SNOW. ONE WINTER, THEY BOTH WENT OUT . THEY ARE NOT PROTECTED FROM WATER.
NHTSA ODI 11230245
Jul 2, 2019Transmission & drivetrainElectronic Stability Control (esc)
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE STABILITRAK, TRACTION CONTROL, PARKING BRAKE, AND CHECK ENGINE WARNING INDICATORS LLUMINATED. AFTERWARDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 11229006
Jul 1, 2019Electrical system
SIDE DETECTION SYSTEM FAILURE UPON STARTING VEHICLE. FAILURE WILL NOT RESET
NHTSA ODI 11228606
Jul 1, 2019SteeringElectrical system
TAKATA RECALL MY STEERING ASSIST LIGHT IS ON AS WELL AS STABILITRACK IS ON OCCURRED AFTER GOING THROUGH WATER CROSSING
NHTSA ODI 11228843
Jun 24, 2019
I HAVE A LEAK IN THE TRUNK THAT CHEVY SENT OUT CUSTOMER ACTION ON BUT THEY LEFT MY CAR OUT OF THIS RECALL. THE TAIL LAMP GASKET WAS NOT INSTALLED PROPERLY AND THE DEALER ARE TO FIX THIS PER LETTER. THE LETTER EXPIRED IN 2016 BUT I WAS NEVER INFORMED. I STARTED GETTING WATER IN THE TRUNK TOOK IT IN AND THEY WANTED TO CHARGE ME TELLING ME ITS A VERY COMMON OCCURENCE ON THIS VEHICLE.
NHTSA ODI 11222251
Jun 21, 2019Speed controlElectronic Stability Control (esc)
THE CRUISE CONTROL BUTTON STICKS, WHEN BEING PUSHED IT CLICKS HARD TO GET TO WORK. THE MOST IMPORTANT STARTED A COUPLE OF WEEKS AGO WITH THE STEERING WHEEL ON MOVING AND PUSHING THE GAS MAKES A CLUNKY AND GRINDING SOUND AND FEEL, THE VEHICLE DOES NOT GO ANYWHERE THEN, THE STABILITY LIGHT COMES ON. THE CAR STARTS MOVING, AND THE WHEEL FREES UP AND THE LIGHT GOES OUT. THIS IS EVERY TIME I'M TURNING LEFT AFTER FROM A STOPPED POSITION.
NHTSA ODI 11221684
Jun 21, 2019Electrical system
ACCORDING TO AN APRIL 2019 LETTER FROM CHEVROLET/GM, SIDE BLIND-ZONE ALERT SENSOR IS KNOWN TO NEED REPLACEMENT. THEIR LETTER SAYS TO HAVE IT REPAIRED AT ANY GM DEALER, BUT THERE ARE NO PARTS AVAILABLE. I'VE CALLED THE DEALER 3 TIMES AND THEY HAVE NO ETA FOR THE BACK-ORDERED PARTS. TODAY I CALLED GM DIRECTLY AND THEY DO NOT EVEN HAVE AN ETA FOR WHEN THESE PARTS MAY BE AVAILABLE. THE REP I SPOKE TO TODAY REALIZED THIS WAS PRETTY ABSURD, BUT OBVIOUSLY PROVIDING THE PARTS GOES ABOVE HIS PAY GRADE. I DON'T KNOW WHAT ELSE TO DO.
NHTSA ODI 11221690
Jun 12, 2019Electrical system
IN MY 2014 CHEVY IMPALA LT I HAVE NOTICED THAT WHEN IT RAINS OR WHEN WASHING THE CAR WATER SEEMS TO LEAK INTO THE CAR IN THE TRUNK AND INTO THE AREA WHERE THE SPARE TIRE SITS. HOWEVER IT'S NOT NOTICEABLE AS THE CARPET IN THE TRUNK DOES NOT APPEAR TO BE BET UNTILL YOU LIFT IT UP. ANOTHER THING I NOTICED WITH THIS WAS THAT MY LOCKS ON THE DOORS WERE LOCKING AND UNLOCKING BY THEMSELVES AND AT ONE POINT THE VEHICLE DID NOT RESPOND TO THE UNLOCK REQUEST FROM THE TRANSPONDER. I THEN USED ONSTARS REMOTE UNLOCK AFTER TRYING EVERY BUTTON ON THE TRANSPONDER TO GAIN ENTRY TO THE VEHICLE. SHORT TIME AFTER THAT EXPERIENCE I HAVE NOTICED MY PARKING BREAK TO ACTIVATE IT'S SELF AFTER BEING PARKED AND THE CAR BEING SHUT OFF I WOULD COME BACK AND SEE THAT THE PARKING LIGHT WOULD BE ON AND I'D HAVE TO PRESS THE BREAK TO UNLOCK THE PARKING BREAK. WHEN THE CARS PARKING BREAK GOES ON THE CAR IS PARKED ON A FLAT SURFACE. I WANT THE CAR TO REPEAT THE ISSUES SO THEY MAY BE RECORDED ON VIDEO HOWEVER I DON'T WANT TO DAMAGE MY VEHICLE AS I TAKE PRIDE IN THE PRODUCT THAT I HAVE PURCHASED.
NHTSA ODI 11219478
Jun 6, 2019Electrical system
KEY IS STUCK IN IGNITION AND CALL WILL NOT TURN ON
NHTSA ODI 11218379
Jun 5, 2019SuspensionWheelsElectronic Stability Control (esc)
WHEEL BEARINGS HAD TO BE REPLACED HOUSING ALSO ON 6 DIFFERENT OCCASIONS. STABILTRAK ISSUES ON 4 OCCASSIONS SWAY BAR LINKS TIE ROD. SHOCKS STRUTS... BIGGEST ISSUE IS WHEEL BEARINGS MOST RECENTLY LASTED 2 WEEKS BEFORE NEEDED WARRANTY WORK AGAIN FOR THE 6TH TIME. CRUISE CONTROL STICKS SEAT BELT RECIPTICAL STICKS WONT STAY LOCKED IN SOMETIMES HESITATES WHEN SHIFTING OR GETTING GETTING UP TO SPEED THIS WHILE VEHICLE IN MOTION DRIVING VARIOUS SPEEDS. LOCKING MECHANISM TO LOCK VEHICLE DOESNT WORK ONLY UNLOCK FUNCTION MOST WORK PREFORMED OVER PAST 2 -3 YEARS AT PEPBOYS. SOME OTHER REPAIR SHOP. BEEN ISSUE ONGOING LAST 2-3 YEARS... UNRESOLVED
NHTSA ODI 11218123
Jun 4, 2019Electrical system
I AM GETTING THE MESSAGE "SERVICE SIDE DETECTION SYSTEM" AND NO LONGER HAVE INDICATOR FLASHES IN SIDE MIRRORS WHEN BEING OVERTAKEN BY ANOTHER VEHICLE. THE MESSAGE COMES ON WHEN I START THE CAR.
NHTSA ODI 11217697
Jun 3, 2019Electrical systemElectronic Stability Control (esc)
DRIVING ON CITY STREET AT OR ABOUT 35 MPH, SERVICE STABILITRAK INDICATOR LIGHT COMES ON. THE VEHICLE THEREAFTER BEGINS TO SHUTTER AND SPUTTERS INTERMITTENTLY. PRESSING ON THE ACCELERATOR, THE VEHICLE HAS SIGNIFICANT POWER LOSS.
NHTSA ODI 11217606
May 30, 2019Electrical systemVisibility & wipers
SERVICE BLIND DETECTION SYSTEM. THIS WARNING CAME ON AFTER 1 DAY OF PURCHASING MY 2014 IMPALA SO I TOOK CAR BACK AND THE DEALER TOOK IT TO CHEVY TO FIX THE RECALL BUT I WAS TOLD THAT THEY'RE TO MANY MILES ON MY VEHICLE. THIS ISSUE NEEDS TO BE FIXED BECAUSE I'M WITHIN MY 15DAYS IF USED VEHICLE WARRANTY AND IF THIS ISSUE CONTINUES THIS COULD CAUSE OTHER ISSUES AS I HAVE READ DUE TO REVIEWS ON THIS ISSUE. BECAUSE NOW IT BECOMES A BIGGER ISSUE AND COULD CAUSE LAWSUITS DUE TO BEING NOT COVERED AND WITH BEING OUT OF THE MILEAGE COVERAGE PERIOD COULD REALLY DESTROY A COMPANY BECAUSE IT'S JUST NOT SAFE. I WOULD LIKE MORE INFORMATION AND HOW THIS COULD BE FIXED BECAUSE THIS IS A NEW PURCHASE AND I HAVEN'T EVEN HAD THE VEHICLE 5 DAYS AND IF THIS VEHICLE STARTS A ELECTRICAL FIRE/ PROBLEM IT BECOMES A BIGGER ISSUE CAN YOU PLEASE FIX MY ISSUE AND MAKE EXCEPTIONS TO THIS RECALL MESS.
NHTSA ODI 11216986
May 27, 2019Steering
SERVICE POWER STEERING MESSAGE IN MESSAGE CENTER. VEHICLE WAS MOVING ON A 2 LANE HIGHWAY. POWER STEERING IS GONE.
NHTSA ODI 11210102
May 21, 2019SteeringAirbagsElectronic Stability Control (esc)
TAKATA RECALL. THE POWER STEERING LIGHT SIGNAL CAME ON WHILE STARTING THE CAR. THE STERRING WHEEL WAA STIFF. THE CAR ACTED AS IF IT DIDNT WANT TO START WHEN IT ON MY RADIO STATION WAS ON SOME RANDOM STATION AS IF THE BATTERY WAS MESSED WITH. WHILE DRIVING AND IN PARK THE PASSENGER AIRBAG LIGHT GOES OFF AS IF NOONE IS IN THE PASSENGER SEAT WHEN CLEARLY SOMEONE IS SITTING BUCKELED IN. THE POWER STEERING HAPPEND TODAY AND THE AIRBAG LIGHT HAS HAPPENED OCCASIONALLY IN THE PAST COUPLE MONTHS.
NHTSA ODI 11209128