What 619 owners told NHTSA about the 2014 Chevrolet Impala Limited

I RECEIVED A RECALL LETTER FOR THE SIDE BLIND ZONE ALERT MESSAGE ON MY IMPALA AND I DID NOT UNDERSTAND THE WORDING IN THE LETTER "OF IT BEING COVERED WITHIN 6 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE." I THOUGHT IT MEANT IT COULDN'T BE OLDER THAN 6 YEARS OLD BUT WASN'T SURE WHAT PLACED IN SERVICE MEANT AND ALSO NOT HAVE OVER 80,000 MILES ON IT. MY VEHICLE HAS ALMOST 26,000 AND MY DATE WAS SEPTEMBER 13 PER THE LOCAL DEALERSHIP, SO WHEN I CALLED TO MAKE AN APPOINTMENT THEY TOLD ME IT WAS NOT COVERED ANYMORE. I HAD AN APPOINTMENT IN AUGUST BUT HAD TO CANCEL IT AS MY MOM WAS JUST PUT INTO HOSPICE AT THAT POINT. YOU WOULD THINK THEY WOULD PUT IN THE LETTER MY DATE OF ORIGINALLY PLACED IN SERVICE BUT IT WOULD MAKE IT A LOT EASIER TO UNDERSTAND. I AM HOPING THAT I CAN STILL HAVE IT FIXED AND NOT HAVE TO PAY FOR SOMETHING THAT GM MADE INCORRECTLY. MY SIDE BLIND ALERT COMES ON EVERY TIME I TURN MY CAR ON AND DOESN'T WORK IN THE RAIN WHEN I AM DRIVING. I THOUGHT THIS FEATURE WAS TO HELP PEOPLE BE MORE SAFE ON THE ROAD AND LESSEN CRASHES BUT IT SEEMS TO BE ABOUT MONEY FOR GM OR ELSE THEY WOULD FIX IT. I PAID A LOT OF MONEY FOR MY IMPALA AND ITS SPECIAL FEATURES AND THOUGH I KNOW THINGS WILL NEED TO BE FIXED, I SHOULDN'T HAVE TO PAY FOR GM'S MISTAKE WHEN MANUFACTURING THE VEHICLE. THANK YOU.

NHTSA ODI 11266157

I WAS DRIVING IN HIGHWAY TRAFFIC WHEN THE CAR'S ENGINE POWER SHUT OFF, COULDN'T RESTART FOR SEVERAL ATTEMPTS. CALLED 911 AS A DISABLED VEHICLE IN CENTER OF HIGHWAY. STABILITYTRAK AND REDUCED ENGINE POWER WARNING CAME ON AS WELL AS CHECK ENGINE LIGHT. BROUGHT TO DEALER, WAS TOLD MANIFOLD BOLTS WERE LOOSE AND BATTERY NEEDED REPLACEMENT. PAID DEALER $663. THE VERY NEXT MORNING SAME THING HAPPENED AGAIN 3 TIMES BEFORE I GOT TO THE DEALER. AFTER RESEARCHING I SEE THIS IS A COMMON PROBLEM THAT GM IS NOT ADDRESSING. THIS IS A DANGEROUS SITUATION WHEN ENGINE SHUTS DOWN ON THE MIDDLE OF 4 LANE HIGHWAY! IS SOMEONE GOING TO HAVE TO BE KILLED BEFORE GM RECALLS THROTTLE BODY/ ACCELERATOR PROBLEM?

NHTSA ODI 11266004

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE ON THE DRIVER'S SIDE NO LONGER FUNCTIONED. AN UNKNOWN WARNING INDICATOR ALERTED THE CONTACT THAT THE SIDE DETECTION INDICATOR WAS NOT FUNCTIONING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE MODULE WAS DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.

NHTSA ODI 11265232

THEY RECENTLY HAD A RECALL FOR THE 2014 CHEVY IMPALA FOR THE BRAKES NOT DISENGAING THE ROTORS CAUSING NOT VERY GOOD DRIVABLE CONDTIONS, BUT WHEN I CALLED AND HAVE THEM MY GIN NUMBER IT SAYS MINE DOES NOT HAVE A RECALL BUT MY CAR IS DOING THE VERY EXACT THING. AND IT DOES THIS WHILE DRIVING AND LIKE IT STATED CAN CAUSE YOUR WHEEL TO BURN AND THAT'S WHAT HAPPEN TO MY CAR.

NHTSA ODI 11258490

THE OUTBOARD DRIVERS SEAT BELT TENSION CABLE FAILED AT THE POINT WHERE THE CABLE WAS CRIMPED (PHOTOS ATTACHED) WHICH APPEARS TO BE THE SAME FAILURE WHY OUR CHEVY TRAVERSE IS CURRENTLY BEING RECALLED, RECALL WAS ISSUED FIVE YEARS AGO AND COVERED 1.4 MILLION CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK VEHICLES BUILT BETWEEN 2009 AND 2014. IN THIS CASE, THE SEATBELT SNAPPED WHILE THE BELT WAS BEING BUCKLED. THE CAR HAD NOT BEEN IN ANY ACCIDENT.

NHTSA ODI 11258243

I'VE ONLY HAD THIS CAR FOR 7 MONTHS AND JUST A COUPLE DAYS AGO THE STABILITY LIGHT AND ENGINE LIGHT CAME ON AND IT FELT LIKE MY CAR WAS LOSING POWER. I PARKED AND LET IT SIT FOR A WHILE AND IT WAS FINE BUT THE NEXT DAY THE SAME THING

NHTSA ODI 11256268

TL* THE CONTACT'S WIFE OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH ON A RESIDENTIAL ROAD, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MANAGED TO STEER THE VEHICLE AND THEN DROVE HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11255786

I RECEIVED A RECALL LETTER FROM GM REGARDING AN ELECTRICAL RECALL ON MY 2014 CHEVY IMPALA 2014. THERE IS WATER DAMAGE IN SIDE DETECTION SENORS, WHICH ARE UNDERNEATH THE 2 BACK TIRES. WATER DAMAGE THAT HAS CAUSE ELECTRICAL ISSUES WITH EVERY ELECTRICAL PART OF THE CAR. SPEEDOMETER GOES OFF WHILE DRIVING LIGHTS GO OFF AND ON WHILE DRIVING. SENSORS ARE BEEPING WHILE DRIVING RADIO GETS LOUD TURNS OFF AND ON ON ITS OWN. AIRBAG WARNINGS WHILE DRIVING, BATTERY SHUTS DOWN. ITS A MESS.

NHTSA ODI 11254763

WE WERE DRIVING AND THE LIGHTS ALL DASH LIGHTS HEADLIGHTS AND MOTOR JUST CUT OUT WE WE WERE ALMOST REAR ENDED.WE FOUND OUT THE DRIVERS SIDE DETECTION IN THE REAR BUMPER WAS CORRODED AND SHORTING OUT THE ENTIRE ELECTRICAL SYSTEM.

NHTSA ODI 11253351

"SERVICE SIDE DETECTION" COMES ON THE DASH EVERYTIME THE CAR IS STARTED. RECENTLY I TRIED TO ENTER MY VEHICLE AND THE FOB DID NOT UNLOCK THE DOORS AFTER SEVERAL ATTEMPTS. ONCE IT DID, THE CAR WOULD NOT START. AFTER SEVERAL ATTEMPTS OF STARTING THE VEHICLE IT FINALLY WORKED, BUT THE GAUGES KEPT TURNING ON AND OFF EVEN WHILE THE CAR WAS IN MOTION AS WELL AS THE DOOR LOCKS. THIS IS THE FIRST TIME THIS HAS HAPPENED, BUT IT WAS QUITE CONCERNING WHILE DRIVING.

NHTSA ODI 11252808

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE ONTO A SIDE STREET AND RESTARTED THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE SEVERAL FAILURES WERE LOCATED. THE DEALER STATED THAT THE VEHICLE LOST COMMUNICATION WITH THE INSTRUMENT PANEL AND THE FOLLOWING CODES APPEARED: B101D ELECTRONIC CONTROL, UN150F LINBUS15, B1325 CONTROL MODULE POWER CIRCUIT, U0028 MOST BUS, U0140 LOST BODY CONTROL, 0184 LOST COMMUNICATION HVAC CONTROL, U15E1LINBUS1 LOST COMMUNICATION WITH DEVICE, AND AU2098 MOST CAPITAL COMMUNICATION ENABLE CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

NHTSA ODI 11252479

WHILE DRIVING ON CITY STREETS AND THE HIGHWAY, THE STABLITRAX LIGHTS COME ON THEN SERVICE INDICATORS DISPLAYS: SERVICE STABLITRAX, FRONT CAMERA, AND POWER STEERING. THE CAR SLOWS DOWN SIGNIFICANTLY AND THE POWER STEERING THEN LOCKS UP UNTIL YOU DISMISS ALL OF THE CODES. THEN YOU CAN HEAR A CLICKING THAT SOUNDS LIKE THE CAR IS TRYING TO RESTART. IT HAPPENS SPORADICALLY. I TOOK IT TO A SHOP AND HE STATED TO CHECK FOR RECALLS BECAUSE THERE HAVE BEEN QUITE A FEW IMPALAS BEING BROUGHT IN FOR THE SAME REASON. I CONTACTED CHEVY AND THEY STATED THAT THERE ARE NO KNOWN RECALLS FOR MY MAKE AND MODEL.

NHTSA ODI 11251822

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND SHUT OFF. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT DROVE THE VEHICLE TO ROBERT WOODALL CHEVROLET, BUICK, GMC, CADILLAC (1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11246560

DRIVING CAR MADE RIGHT TURN AND LOST POWER STEERING. SERVICE INDICATOR TEXT APPEARED TO WARN ME. TRACK CONTROL AND STABITRACK WAS ALSO AFFECTED.

NHTSA ODI 11246275

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL DINGING NOISE. IN ADDITION, THE STABILITY CONTROL AND SERVICE POWER STEERING INDICATORS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HUB BEARING SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.

NHTSA ODI 11244366

WHILE DRIVING ON FREEWAY ABOUT 70 MPH TODAY ON WAY HOME I OPENED SUNROOF. AS NORMAL THE CLOTH SUNROOF RETRACTED AND SECONDS LATER THE ACTUAL GLASS ROOF OPENED. HALF WAY THOUGHT OPENING. THE CLOTH CAUGHT OR GOT STUCK AND I HEAR TEARING SOUNDS ALL AROUND MY HEAD. THE PLASTIC PIECE THAT HAS THE CLOTH COVER ATTACHED LOOKS LIKE THE ADHESIVE JUST GAVE OUT AND NOW THE CLOTH IS FLAPPING DOWN BLOCKING VIEW OF REAR OF CAR.

NHTSA ODI 11244560

CAR STALLS WHEN I TURN OFF THE A/C IN THE MIDDLE OF TRAFFIC SOMETIMES THIS STARTED A WEEK AFTER I PURCHASED THE VEHICLE I SPENT A LOT OF MONEY TRYING TO GET IT FIXED BY THE DEALER BUT IT STILL SHUTS DOWN

NHTSA ODI 11244075

BLIND SPOT SENSOR WENT OUT AND SENSORS ON DASH WENT TO FRITZ

NHTSA ODI 11243833

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT HEARD CLICKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE NOISE GREW LOUDER WHEN THE VEHICLE WAS AT A STOP AND WHEN THE ENGINE WAS STARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11243873

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROCKER ARM AND FUEL INJECTION WERE FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11243978

TAKATA RECALL. STABLINK FIRST CAME ON MY CAR WHEN DRIVING ON A CITY ROAD IT WAS SHAKING DID NOT WANT TO PICK UP SPEED. HAD THAT FIXED, THEN 9/2018 MY SIDE BLINDERS STARTED MALFUNCTIONING WOULD COME ON AND OFF. AT TIMES ONE WOULD JUST STAY ON EVEN WHEN THE CAR WAS OFF. RECEIVED A LETTER 4/2019 ABOUT EXTENDED WARRANTY ON THIS BUT ONLY GOOD FOR 80,000 MILES. MY CAR HAS 98,000 MILES. SO HERE I AM STUCK TO HAVE TO PAY OUT OF POCKET.

NHTSA ODI 11243470

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE FAILED TO OPERATE PROPERLY WHILE DRIVING. THE CONTACT DROVE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, 304-744-1561) TO HAVE THE FAILURE REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 11243568

STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER STEERING WAS INOPERATIVE! TOOK VEHICLE TO REPAIR SHOP. MECHANIC FOUND LEFT REAR WHEEL SPEED SENSOR RING BROKEN. THIS SHOULD NOT HAPPEN! THERE ARE 50215 MILES ON THIS CAR AND IT IS VERY WELL MAINTAINED.

NHTSA ODI 11242949

I HAD A PROBLEM WITH THE LANE DEPARTURE MODULES THAT EXPLODE AND AND CAUSED MY SYSTEM TO FAIL. SAYING THAT MY AIRBAG DEPLOYED, MY GAS WAS EMPTY, THEY THEFT IS DETECTED, THE A/C BLOWER MOTOR TURNED ON AND OFF, FINALLY I GOT THE MODULES REPLACED, BUT NOW THERE ARE NEW SAFETY ISSUES HAPPENING. THE LIGHT ON THE MIRROR TO TELL IF SOMEONE IS NEXT TO ME TURNS ON ALL THE TIME. I ALMOST RAN OFF THE RAID BECAUSE I WAS CHANGING LANES AND IT WENT OFF AND NOW ONE WAS THERE. THE BACKUP SENSORS ARE DELAYED IN TELLING ME IF SOMETHING IS BEHIND ME OR COMING BEHIND ME. THE FRONT SYSTEM DOES NOT MAKE THE CAR SLOW DOWN WHEN I AM IN CRUSE CONTROL AND A CAR GOES SLO INFORNT OF ME. I DON'T TRUST THAT THE AIRBAG WILL GO OFF IF IT NEEDS TO IN A COLLISION.. I REALLY DON'T FEEL SAFE IN THIS CAR.

NHTSA ODI 11242238

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXINMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND THE CHECK ENGINE, PARKING BRAKE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEED TO ANDREW CHEVROLT (1500 W SILVER SPRING DR, MILWAUKEE, WI 53209), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

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