What 619 owners told NHTSA about the 2014 Chevrolet Impala Limited

WHILE ENGINE RUNNING AND VEHICLE IS STATIONARY AND/OR IN MOTION THE BRAKE LIGHTS FLASH INTERMITTENTLY. BRAKES DO NOT ENGAGE, BUT IT DOES CAUSE CRUISE CONTROL TO DISENGAGE. SAW A RECALL FOR THIS, BUT MY VIN NOT INCLUDED.

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SERVICE POWER STEERING WAS DISPLAYED ON MY VEHICLE WHICH MADE YOU'RE DRIVING VERY DANGEROUS AND UNSAFE. I TOOK THE CAR TO THE DEALERSHIP BUT THEY COULDN'T FINE ANYTHING WRONG BUT THE PROBLEM WAS CLEARLY THERE. THIS OCCURRED ON FEBRUARY 1 AND AGAIN ON MARCH 8.

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WHILE DRIVING AT ANY SPEED THE INSTRUMENT CLUSTER WILL COMPLETELY DIE OUT. BLINKERS NOT FUNCTIONING. SEEMS LIKE SOME SORT OF SHORT. ALSO BLIND SPOT ALERT NOT WORKING , FORWARD FACING CAMERA, PARK ASSIST.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED THE DEFECT WAS DIAGNOSED AS A LOST WHEEL SENSOR. *TR

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POWER STEERING WENT OUT WHILE DRIVING VEHICLE ON THE HIGHWAY. ABS ERROR LIGHTS AND STABILIZATION ALERT POPPED UP, BUT IT DID NOT CALL OUT THAT POWER STEERING WAS UNAVAILABLE INTIL I HAD LATER SHUT OFF AND RESTARTED THE CAR.

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WHILE DRIVING DOWN THE ROAD THE MESSAGE CENTER POPPED UP THE SERVICE POWER ASSIST STEERING, AND THE ABS AND STABILITRAK WERE ALSO DEACTIVATED. THIS ALL HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 55MPH IN A STRAIGHT LINE.

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LEFT REAR SIDE DETECTION MODULE AND RELATED WIRING HARNESS FAILED DUE TO CORROSION FROM EXPOSURE TO WATER AND WEATHER ELEMENTS DURING NORMAL OPERATION. PLACEMENT OF MODULE INSIDE THE REAR BUMPER CAUSED MOISTURE TO ACCUMULATE WITHIN MODULE AND ITS RELATED ELECTRICAL CONNECTORS. DURING FAILURE, WHILE OPERATING THE VEHICLE, MODULE SENT ERRATIC SIGNALS TO OBC CAUSING PARTIAL SHUTDOWN OF KEY ELECTRICAL COMPONENTS INCLUDING TURN SIGNALS AND INSTRUMENT CLUSTER. THIS MODULE HAS A HIGH, PRE-MATURE FAILURE RATE, DUE TO EXPOSURE TO WEATHER ELEMENTS AND ROAD SALT IN NORTHERN STATES. CHEVROLET HAS DIFFICULTY KEEPING SUFFICIENT MODULES IN STOCK AT LOCAL DEALERS. ORDER OUT TIME FOR SUBJECT COMPONENTS IS 3-5 BUISNESS DAYS.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE DOOR LOCKS KEPT LOCKING AND UNLOCKING, THE HEADLIGHTS WENT OUT, WHILE DRIVING, BUT THE MOTOR KEPT RUNNING. MY WIFE MADE IT HOME. THE (FOR ABOUT 13 TO 15 SECONDS) NEXT MORNING SHE TOOK IT TO WORK, ON THE WAY IT STALLED AND WOULD NOT START. CONSUMER REPLACED THE BATTERY AND STILL IT WOULD NOT START. BUT THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BLIND SIDE SENSOR WAS CORRODED AND INFORMED THE CONTACT TO UNPLUG THE WIRING HARNESS FROM THE BLIND SIDE SENSOR. AFTER UNPLUGGING THE WIRING HARNESS, THE VEHICLE WAS OPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED GM HAS A BULLETIN OUT ABOUT CORROSION IN BLIND SIDE SENSOR CONNECTION.*JB

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I WAS DRIVING AND I PRESSED ON THE BRAKES THE CARS STARTS JERKING AND IT FELT AND SOUNDED LIKE IT WAS DRAGGING SOMETHING OR SCRAPPING THE GROUND. THE ABS LIGHT COMES ON AND THE STABILITY LIGHT POPS ON. I'M OUT IN THE MIDDLE OF THE ROAD DOING A LEFT OR A RIGHT TURN WHEN THIS OCCURS AND THE CAR BASICALLY STALLS FOR A MINUTE AND WON'T MOVE THEN ALL OF A SUDDEN JERKS REALLY HARD AND STARTS MOVING AGAIN. THIS OCCURS ON THE CITY STREET AND THE HIGHWAY WHEN EXITING OR CHANGING LANES.

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BLIND SPOT DETECTION SYSTEM BEGAN TO FAIL, INDICATED BY THE SIDE MIRROR INDICATORS REMAINING ON EVEN AFTER THE CAR WAS SHUT OFF. DEALER SERVICE CENTER DIAGNOSTIC TEST SHOWED THE BATTERY WAS OLD. THE PROBLEM PROGRESSED TO THE POINT WHERE THE INSTRUMENT CLUSTER WOULD ALSO FAIL - ALL INSTRUMENTS (SPEEDOMETER, TACHOMETER, ETC.) WOULD GO DEAD, VIRTUALLY ALL WARNING LIGHTS (TRACTION CONTROL, ABS, AIR BAG, ETC.) WOULD GO ON, HEATING SYSTEM (INCLUDING BLOWER) WOULD GO DEAD AND TURN SIGNALS AND HAZARD LIGHT WOULD BE INOPERATIVE. ALL OF THIS WOULD HAPPEN WHILE DRIVING, WHETHER IN CITY TRAFFIC OR AT HIGHWAY SPEEDS. ALTHOUGH THE MAIN OPERATION OF THE VEHICLE HAS NOT YET BEEN AFFECTED, THERE IS NO WAY TO SIGNAL OTHER DRIVERS OF A PROBLEM (NO HAZARD LIGHT OR TURN SIGNALS) IN THE EVENT OF A LARGER FAILURE. RESEARCH OF ONLINE CUSTOMER FORUMS SHOWS THAT THIS PROBLEM IS COMMON WITH THE LATEST GENERATION (2014 AND NEWER) IMPALA. THE BLIND SPOT DETECTION SYSTEM IS CONNECTED TO THE INSTRUMENT CLUSTER AND THIS OCCURS RANDOMLY WHILE DRIVING.

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WE LOST POWER STEERING. THERE ARE AT LEAST 2 BULLETINS ON THE STEERING CONTROL MODULE. TOTAL PSCM FAILURE. DEALER CLAIMS ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED. CAR HAS 68 K MILES. WHO WOULD EVER EXPECT TO LOSE THIS CRITICAL SYSTEM ON A WELL CARED FOR CAR. THIS IS A DANGEROUS CONDITION

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I HAVE FILED A COMPLAINT LAST MONTH ABOUT MY 2014 CHEVY IMPALA'S SIDE DETECTION SYSTEM, BACK UP CAMERA WARNINGS, AND FORWARD COLLISION SYSTEMS ALL NOT WORKING. TODAY I AM ADDING THAT WHILE DRIVING ON THE FREEWAY IN MODERATE RAIN DOING 55MPH, MY STABILITRAK LIGHT CAME ON, ABS LIGHT CAME ON AND I LOST POWER STEERING. I DID NOT LOSE CONTROL OF MY CAR, BUT IT COULD HAVE BEEN BAD. I CALLED CHEVY AS SOON AS I GOT HOME TO FILE A COMPLAINT. I WILL BE BRINGING IT TO THE DEALERSHIP TOMORROW AS I HAVE READ OTHER COMPLAINTS OF THIS HAPPENING AS WELL WITH THE NEXT THING TO GO IS THE CAR WON'T START. THIS SITUATION IS UNCALLED FOR IN A VEHICLE WITH 45,000 MILES AT A PRICE TAG OF $35,000, ESPECIALLY WHEN THE OTHER ISSUES STARTED HAPPENING AROUND D 38,000 MILES. BEFORE TODAY, WHEN I STARTED MY CAR THE SERVICE LIGHTS FOR FRONT CAMERA, PARK ASSIST, AND SIDE DETECTION ALL LIT UP. I DID NOT TAKE IT TO THE DEALERSHIP AT THAT POINT BECAUSE I HEARD IT WAS EXPENSIVE TO FIX NOW I HAVE TO AS THE SAFETY OF DRIVING IT IS SEVERELY UNSTABLE.

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BLIND SPOT DETECTION SYSTEM BEGAN TO FAIL, INDICATED BY THE SIDE MIRROR INDICATORS REMAINING ON EVEN AFTER THE CAR WAS SHUT OFF. DEALER SERVICE CENTER DIAGNOSTIC TEST SHOWED A FAULTY LEFT SIDE DETECTION MODULE. THE PROBLEM PROGRESSED TO THE POINT WHERE THE INSTRUMENT CLUSTER WOULD ALSO FAIL - ALL INSTRUMENTS (SPEEDOMETER, TACHOMETER, ETC.) WOULD GO DEAD, VIRTUALLY ALL WARNING LIGHTS (TRACTION CONTROL, ABS, AIR BAG, ETC.) WOULD GO ON, HEATING SYSTEM (INCLUDING BLOWER) WOULD GO DEAD AND TURN SIGNALS AND HAZARD LIGHT WOULD BE INOPERATIVE. ALL OF THIS WOULD HAPPEN WHILE DRIVING, WHETHER IN CITY TRAFFIC OR AT HIGHWAY SPEEDS. ALTHOUGH THE MAIN OPERATION OF THE VEHICLE HAS NOT YET BEEN AFFECTED, THERE IS NO WAY TO SIGNAL OTHER DRIVERS OF A PROBLEM (NO HAZARD LIGHT OR TURN SIGNALS) IN THE EVENT OF A LARGER FAILURE. RESEARCH OF ONLINE CUSTOMER FORUMS SHOWS THAT THIS PROBLEM IS COMMON WITH THE LATEST GENERATION (2014 AND NEWER) IMPALA. REPLACING THE MODULES (AND IN SOME CASES, ALSO THE WIRING HARNESS, WHICH BECOMES CORRODED FROM THE WEATHER) SEEMS TO BE A SHORT TERM FIX AT BEST, AS THE DESIGN OF THE BLIND SPOT DETECTION SYSTEM EXPOSES THE SENSORS AND WIRING HARNESS TO ROAD SPRAY AND RAPID CORROSION DAMAGE. FURTHERMORE, THE BLIND SPOT DETECTION SYSTEM IS CONNECTED TO THE INSTRUMENT CLUSTER IN A MANNER THAT EVENTUALLY RENDERS THEM INOPERATIVE AS WELL. THIS OCCURS RANDOMLY WHILE DRIVING.

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WHEN MY SIDE DETECTION MONITORING SYSTEM FAILED A FEW MONTHS AGO I TOOK IT TO A LOCAL DEALER. THEY RESPONDED TELLING ME THAT, UNFORTUNATELY, THE DESIGN FOR THIS SENSOR MODULE/HARNESS IS COMPLETELY FLAWED. THE SENSORS ARE LOCATED IN THE REAR BUMPER, WITH PLASTIC HOUSING. THERE IS NO WEATHER PROTECTION, EVEN THOUGH THESE ARE DIRECTLY BEHIND THE TIRES AND ARE EXPOSED TO ALL WEATHER - PLUS I LIVE IN IL SO WE'RE TALKING RAIN, SNOW, SALT, ETC. IT'S TWO SENSORS AND THE HARNESS. I COULDN'T AFFORD THE $1200 REPAIR, SO I FIGURED I WOULD JUST HAVE TO DEAL WITH THE LOSS OF THE SAFETY FEATURE AND IGNORE THE WARNING LIGHT. LAST WEEK, ALL OF MY WARNING LIGHTS CAME ON - THEFT DETECTION, FRONT CAMERA, AIRBAG, STABILITRACK, ETC. MY WINDSHIELD WIPERS, TURN SIGNALS, LOCKS AND HEADLIGHTS WERE ALL GOING HAYWIRE, AND AT ONE POINT WHILE DRIVING ALL OF MY GAUGES WENT TO ZERO (NO SPEED LIMIT, RPM, GAS GAUGE, ANYTHING) AND MY HEAT WENT OUT, TURN SIGNALS STOPPED WORKING AND MY HEADLIGHTS WENT OUT. IMMEDIATELY TOOK IT TO ANOTHER DEALERSHIP HOPING THAT MAYBE MY BATTERY (FACTORY ORIGINAL)/WIRING MIGHT BE THE CAUSE. NO SUCH LUCK. AS IT TURNS OUT THE SIDE DETECTION MODULES ARE NOW CORRUPTING ALL SENSORS AND ELECTRICAL SYSTEMS INCLUDING MY AIR BAGS! THE DEALERSHIP CONFIRMED THAT THE SIDE DETECTION MODULES HAD FAILED AND WERE CAUSING THE CHAOS THAT IS OCCURRING WITH ALL OF MY OTHER WARNING SYSTEMS, AND THAT MY AIR BAGS NO LONGER WORKED. MY AIR BAGS DON'T WORK BECAUSE OF THIS, NEVERMIND THE EXTREME DANGER IN HAVING A SYSTEM GO HAYWIRE WHILE I'M DRIVING! I'M AT NEARLY 100,000 MILES SO I'M WELL PAST ANY WARRANTY THAT WOULD COVER THIS, BUT I HAVE BEEN READING FORUMS AND CARCOMPLAINTS AND IT TURNS OUT THAT THIS IS A REALLY COMMON ISSUE. THE COST OF THE DIAGNOSTICS, COST OF THE REPAIR, AND ANTICIPATED COSTS OF SUBSEQUENT REPAIRS IS RIDICULOUS CONSIDERING IT IS A KNOWN DESIGN FLAW.

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IT HAS A FEW DIFFERENT PROBLEMS. THE FIRST BEING A TRUNK SEAL THAT WAS ALREADY RECALLED, YET MY “FIXED” SEAL WASN’T EVEN FIXED AND MY TRUNK IS STILL TAKING ON WATER WHEN IT RAINS. THE OTHER PROBLEM STARTED A WEEK AGO. MY ABS LIGHT CAME ON WHILE DRIVING AND THE TRACTION CONTROL LIGHT AND NEITHER WILL GO OFF. TODAY WHILE DRIVING MY CAR FELT LIKE IT WAS LOSING POWER ALL OF A SUDDEN AND A DINGER WENT OFF AND THE BRAKE ASSIST LIGHT CAME ON AS WELL AS 2 PARKING BREAK LIGHTS. BOTH TIMES THE LIGHTS COME ON I WAS DRIVING. NONE OF THE LIGHTS WILL GO OFF, AND NOW IT’S DINGING FOR A MINUTE OR MORE JUST BECAUSE OF THE WARNING LIGHT.

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WHILE DRIVING 70 MPH, MY SIDE DETECTION LIGHT REMAINED ON AND STAYED THAT WAY FOR A FEW DAYS THEN COMPLETELY STOPPED WORKING. I WAS STILL UNDER 36,000 BUT OVER 36 MONTHS. I MADE AN APPOINTMENT WITH THE DEALERSHIP BUT CANCELLED AFTER TALKING WITH MY FRIEND WHO SAID THE SAME THING HAPPENED TO HER DENALI AND IT COST HER $3000 TO FIX IT. A FEW MONTHS AGO, I WAS DRIVING AROUND 50 MPH, ALL THE SENSORS STARTED FLASHING ON MY DASH-PARKING ASSIST, BRAKES, SIDE DETECTION, FRONT CAMERA, ETC. THE GAUGES STOPPED WORKING, THE HEATER TURNED OFF AS DID THE RADIO AND FELT LIKE THE POWER WAS WAY DOWN. MY BLINKERS WEREN'T WORKING EITHER. I PULLED OVER AND TURNED THE CAR OFF TO TRY TO RESET IT AND IT DID NOT WORK. I FINISHED MY DRIVE TO WORK. WHEN RETURNING TO MY CAR, IT DID NOT REPLICATE THE SAME BEHAVIOR AS IN THE MORNING. NOW, MY LANE DEPARTURE AND FRONT CRASH DETECTION IS NOT WORKING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE IN THE 2014 CHEVY IMPALA. I HAVE ALWAYS BEEN, ALONG WITH MY HUSBAND, A GM PRODUCT OWNER, GM HAS A PLANT 1 MILE FROM US AND THEY ARE TALKING ABOUT SHUTTING IT DOWN. IF THIS IS NOT SOMETHING GM LOOKS INTO RECALLING, I MAY MAKE THE SWITCH TO A DIFFERENT CAR COMPANY. I HAVE NOT YET TAKEN IT TO THE DEALER BUT SINCE MORE AND MORE THINGS KEEP BREAKING, I WILL BE SCHEDULING AN APPOINTMENT SOON AND LETTING GM KNOW EXACTLY HOW I FEEL ABOUT THIS. AFTER SPENDING $35,000 ON A VEHICLE, IT SHOULD NOT ACT LIKE THIS.

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WHILE IN MOTION AROUND 30MPH, FELT A VIBRATION FOLLOWED BY 2 MESSAGES ON THE INFO CENTER. SERVICE STABILITRACK, SERVICE POWER STEERING DRIVE WITH CARE. THE ABS LIGHT AND THE STABILITRACK LIGHTS ARE ILLUMINATED ON THE DASH AS WELL AS NO LONGER HAVING POWER STEERING.

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BREAKS SQUEAL CONSTANTLY THEY ARE NEW PADS AND BREAKS CAN FIND ANY PROBLEMS HAVE TAKEN IT TO SEVERAL AUTO SHOPS AND DEALERSHIPS AND AS ABOUT ANY RECALL ISSUES IT SEEMS AS IF THEY ARE LOCKED UP I CAN NOT TAKE IT THROUGH A DRIVE THROUGH CAR WASH IT WILL NOT GO UP ON THE ROLLERS THE BACK BRAKES ARE LIKE THEY HAVE LOCKED OR I HAVE THE EMERGENCY BRAKE ON AND IN REVERSE IS WHEN THEY ARE DRAGGING THIS IS THE FIRST COMPLAINT THAT I HAVE FOUND THAT IS THE SAME ISSUE AS MINE I HAVE CALLED CHEVROLET THEY NEVER MENTIONED ANYTHING ABOUT COMPLAINTS OR ISSUES

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WATER IS GETTING IN TRUNK WHERE THE SPARE TIRE IS LOCATED

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MY TRUCK IS FILLING UP WITH WATER

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT UNKNOWN SPEEDS AND MAKING A LEFT TURN, THE VEHICLE STALLED. ADDITIONALLY, THERE WAS AN ABNORMAL GRINDING NOISE. THE TRACTION CONTROL AND ANTI-LOCK BRAKES INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (REEDER CHEVROLET, 4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR AND SUB-ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

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MASTER CYL AND BOOSTER FAILURE WHILE IN MOTION

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, THE ABS, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

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KEY IS STUCK IN THE IGNITION, CAN NOT START CAR OR REMOVE THE KEY. BATTERY IS IN GOOD CONDITION.

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2014 CHEVROLET IMPALA TRUNK LEAKS. WATER FILLS INTO THE SPARE TIRE WHEEL WELL AND WETS ALL FABRIC IN THE TRUNK. SPARE TIRE STARTING TO RUST AND MILDEW SMELL IN TRUNK.

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