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What 144 owners told NHTSA about the 2014 Chevrolet Captiva

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (144)Crash / fire / injury (13)Electrical system (61)Engine (34)Transmission & drivetrain (17)Body & structure (10)Electronic Stability Control (esc) (9)Steering (9)Airbags (8)Brakes (5)Visibility & wipers (5)Fuel system (4)

5 of 144 complaints match · Visibility & wipers · clear filters

Jul 9, 2022Electrical systemLightsVisibility & wipersFire

2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can

NHTSA ODI 11473116

Feb 26, 2021SuspensionFuel systemVisibility & wipers

THE VEHICLE IDLE CONTROL BEGAN MISBEHAVING, WHETHER STATIONARY OR IN MOTION. THE CAR CONSTANTLY IDLED HIGHER THAN IT SHOULD, EVEN AFTER A THROTTLE BODY REPLACEMENT AND FUEL PUMP REPLACEMENT. NOW THE CAR IS RIDING WORSE THAN EVER, WITH A LOT OF VIBRATION IN THE STEERING COLUMN/BRAKES, WHICH HAPPENS SITTING STILL AND WORSENS AS THE SPEED CLIMBS. THE WINDSHIELD WASHER PUMPS (FRONT AND BACK) HAVE BOTH GONE OUT. THE SUSPENSION IS HORRIBLE AND DESPITE NEW TIRES, BALANCING, ROTATION, ALIGNMENTS...BRAKES/ROTORS, YOU NAME IT ... THE CAR JUST DOESN'T DRIVE VERY SMOOTHLY. NOW THE ENGINE IS KNOCKING AND THE TIMING CHAIN SOUNDS LIKE IT IS IN NEED OF REPLACEMENT. I DOUBT I WILL EVER BUY ANOTHER CHEVY, DESPITE BEING LOYAL TO THE BRAND AND ONLY PURCHASING CHEVYS. HIGHLY DISAPPOINTED IN THEIR CRAFTSMANSHIP, IF YOU CAN CALL IT THAT.

NHTSA ODI 11398014

May 6, 2020Electrical systemEngineVisibility & wipers

IN JANUARY 2020 I TOOK THE CAR INTO THE SHOP AFTER HEARING NOISE FROM THE ENGINE. I HAD TO HAVE THE TIMING CHAIN REPLACED, BUT AS THEY LOOKED IT OVER THEY SAID THE ENGINE NEEDED REPLACED, DUE TO OIL LEAKING. A COUPLE WEEKS BEFORE IT WAS VERY COLD CLOSE TO 4 DEGREES AND WHILE I WAS DRIVING INTO WORK AT 6AM I HEARD A LOUD SOUND WHILE AT A RED LIGHT, IT SOUNDED LIKE A GUN SHOT. I ASSUMED IT WAS COMING FROM A NEARBY NEIGHBORHOOD. BUT TO FIND OUT MY MECHANIC SAID THAT WAS THE ENGINE FROZEN AND POPPED. HE SAID WHEN ITS COLD THAT HAPPENS TO THIS ENGINE. UNREAL! TWO WEEKS AGO, MY CAR STARTED TO SMELL LIKE IT WAS BURNING AND GAS. SO I TOOK IT IN AND THEY REPLACED THE CAT CONVERTER,EXHAUST MANIFOLD, AND LEAKING SEAL. LAST WEEK, I WENT TO UNLOCK THE DOORS WITH THE REMOTE THE REAR WIPER FLUID MOTOR STARTED AND RAN CONTINUOUSLY, TO THE POINT IT DOESN'T WORK AT ALL NOW. NOW THIS WEEK MY TRUNK WILL NOT OPEN, BOTH FRONT HEAD LIGHTS BURNT OUT, MY TRACTION CONTROL KEEPS TURNING ON/OFF, MY SPEAKERS ARE POPPING, RADIO IS CUTTING IN/OUT. I BOUGHT THIS CAR FROM THE DEALER IN 2014 WITH 12K MILES ON IT, ALWAYS SERVICED THE VEHICLE, CHANGED THE OIL REGULARLY, INSPECTED YEARLY, PREVENTIVE MAINTENANCE EVERY 6 MONTHS. NOW HAVE 83K MILES AND I NEED THIS CAR TO LAST ME TWO MORE YEARS. *TR

NHTSA ODI 11323594

Mar 15, 2019Visibility & wipers

THERE IS NO TEMPERATURE VARIANCE FOR THE DASH DEFROSTER (ONLY ON DEFROST SETTING). IT IS EITHER EXTREMELY COLD OR EXTREMELY HOT. MAITA CHEVROLET IN ELK GROVE IS CLAIMING "THAT'S THE WAY IT WAS DESIGNED" THEIR LOGIC IS OFF, NOR HAVE I FOUND ANY EVIDENCE OF THAT STATEMENT TO BE TRUE.

NHTSA ODI 11187152

Sep 21, 2017Visibility & wipers

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED OUTWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ODI 11024826

Working with the data? Download all 144 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chevrolet Captiva verdict →