Home · 2014 Chevrolet Captiva · Complaints

What 144 owners told NHTSA about the 2014 Chevrolet Captiva

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (144)Crash / fire / injury (13)Electrical system (61)Engine (34)Transmission & drivetrain (17)Body & structure (10)Electronic Stability Control (esc) (9)Steering (9)Airbags (8)Brakes (5)Visibility & wipers (5)Fuel system (4)

10 of 144 complaints match · Body & structure · clear filters

Sep 27, 2024Body & structureBrakesEngine

I was sold this vehicle, and was not notified it was a salvaged car, or the fact that it had been in 2 accidents .

NHTSA ODI 11616756

Nov 17, 2022Transmission & drivetrainElectrical systemBody & structure

Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.

NHTSA ODI 11494028

Dec 22, 2021Body & structure

The contact owns a 2014 Chevrolet Captiva. The contact stated that the front passenger's side door handle fractured from the inside. The vehicle was taken to the body shop where it was replaced. The contact mentioned that the front driver’s door and rear passenger’s door handles were fractured from the inside. The contact informed the dealer of the defect. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

NHTSA ODI 11444686

Apr 19, 2021AirbagsBody & structureCrash3 injuries

WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.

NHTSA ODI 11412839

Jun 22, 2020Body & structure

BOTH BACK SEAT INTERIOR HANDLES BROKEN UNDER NORMAL USAGE. CAR WAS STATIONARY. THE DOORS CAN BE OPEN WITH GREAT EFFORT. THIS IS DANGEROUS! *TR

NHTSA ODI 11330148

Apr 26, 2019Body & structure

TAKATA RECALL CAR PARKED IN GARAGE. DAUGHTER TRIED TO OPEN LEFT SIDE PASSENGER DOOR AND THE DOOR HANDLE BROKE. IF THIS WAS AN EMERGENCY, LIVES COULD HAVE BEEN LOST!

NHTSA ODI 11204061

Sep 14, 2018SuspensionBody & structureWheelsCrash1 injury

I WAS INVOLVED IN A COLLISION & WAS HIT HARD FRONT PASSENGER & SIDE PASSENGER. WAS T BONED AT BUSY INTERSECTION. I WAS DRIVING DOWN A BUSY CITY STREET. MY UPPER BODY/STERNUM/UPPER ABDOMEN HIT THE STEERING WHEEL FULL FORCE, MY AIRBAG DID NOT DEPLOY & SEATBELT DID NOT LOCK DOWN IN PLACE IMMEDIATELY LIKE IT SHOULD HAVE. WENT BY AMBULANCE TO HOSPITAL WITH STERNAL, RIBS, & SPINAL INJURIES. I WANT TO KNOW WHY AIRBAG DID NOT DEPLOY TO PROTECT ME & WHY SEATBELT DID NOT LOCK DOWN QUICKLY ENOUGH SO I WOULD NOT HIT STEERING WHEEL.

NHTSA ODI 11129446

Jun 26, 2018Body & structure

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED IN HALF AND EXPOSED A JAGGED, SHARP EDGE. DICK SMITH CHEVROLET OF MONCKS CORNER (1601 US-5,2 MONCKS CORNER, SC 29461) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DOOR HANDLES WERE "VERY USEABLE PARTS". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11104021

Apr 30, 2015SteeringBody & structureTraction Control System

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN

NHTSA ODI 10713756

May 15, 2014Body & structureCrash

5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH IN THE STATE OF FLORIDA. AMAZULU TRANSPORT APPARENTLY IS OPERATING A BUSINESS IN FLORIDA WITHOUT ANY/NO INSURANCE COVERAGE WHATSOEVER AND PROVIDING FHP WITH FALSE INFORMATION. REGISTERED CORPORATE OWNERS OF THIS FLORIDA CORPORATION ARE AS FOLLOWS: [XXX]. REGISTERED CORPORATE ADDRESS IS = 926 W HILLSBOROUGH AVE. TAMPA, FL 33614 TEL (407) 482 - 4142. ACCIDENT REPORT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10588481

Working with the data? Download all 144 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chevrolet Captiva verdict →