What 586 owners told NHTSA about the 2013 Volkswagen Jetta Hev

BOTH FRONT BUCKET SEATS ' BACKRESTS ARE TILTED INWARDS. ON THE DRIVER'S SEAT THIS CAUSES UNBEKNOWNST TO THE DRIVER TO TILT HIS NECK SLIGHTLY OUTWARDS TO CORRECT THE INWARDS TILTING AND PRODUCES A LONG TERM NECK PAIN EFFECT OF WHICH HE IS UNAWARE OF ITS SOURCE . IF YOU PUT A STRING AROUND THE BACK REST AND SLIDE IT DOWN FROM TOP TO BOTTOM AND YOU CAN CLEARLY MEASURE THE DIFFERENCE IN DEPTH DISTANCE BETWEEN THE CORD ON BOTH VERTICAL ENDS OF THE BACKREST AS YOU SLIDE IT DOWN. I DID THE TEST RECENTLY IN FRONT OF A VW TECHNICIAN AND HE AGREED WITH ME THAT THE BACKREST WAS TILTED INWARDS. I FIRST REPORTED THIS ISSUE TO VOLKSWAGEN OF AMERICA WHEN THE CAR WAS STILL UNDER FULL WARRANTY IN SEPTEMBER 2016 WHEN I JUST BOUGHT IT WITH 24,000 MILES. AT THAT TIME THEY SAID THEY DEPENDED ON THE DEALERS MECHANICS OPINION. BUT THE TECHS ONCE CONFRONTED PREFERED NOT TO ANALYZE EVIDENCE THAT WAS UNFAMILIAR AND POTENTIALLY COMPROMISING. I WENT BACK TO VOLKSWAGEN OF AMERICA RECENTLY WITH A FULL CONFIRMATION OF THE PROBLEM. I TOLD THEM THAT AFTER A HUNDRED THOUSAND MILES OF USING BACK REST CUSHIONS AND A STIFF NECK PAIN TO SHOW I WAS ABSOLUTELY SURE THAT THERE WAS CLEAR REASON TO RECALL AND REPLACE AT LEAST THE DRIVER'S SEAT . FURTHERMORE DURING THE PANDEMIA I STOPPED DRIVING THE CAR FOR ABOUT 4 MONTHS AND THE NECK PAIN FADED MOSTLY AWAY . AT THIS MOMENT A SUPERVISOR FROM VOLKSWAGEN OF AMERICA CALLED ME BACK AND SAID RUDELY THEY WERE NOT GOING TO DO ANYTHING BECAUSE THE CAR WAS NOW OUT OF WARRANTY AND THEY WOULD ONLY REPLACE THE SEAT IF THEY WERE MANDATED BY A RECALL. SO HERE I AM...PURSUING A SOLUTION TO A HIDDEN-HARD TO DIAGNOSE PROBLEM THAT I BELIEVE NOT ONLY AFFECTS MY CAR GENERATION BUT OTHER MODELS OF VOLKSWAGEN MANUFACTURING.

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ENGINE LIGHT CAME ON, RIGHT AFTER CAR WOULD NOT GO INTO GEAR AND CAR BECAME INOPERABLE. THE CONSUMER STATED WHILE DRIVING THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED A RECALL WOULD SOON BE RELEASED AND TO WAIT UNTIL THEN FOR REPAIRS. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER STATED ANY FURTHER REPAIRS WERE NOT INCLUDED IN THE RECALL. *JS

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TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HER RESIDENCE. THE CONTACT STATED THAT WHILE DRIVING TO SERRAMONTE VOLKSWAGEN LOCATED AT 711 SERRAMONTE BLVD, COLMA, CA 94014, (888)345-5205, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER INSTEAD. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER ALSO CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11340729

THE LEFT-FRONT SUSPENSION PARTIALLY COLLAPSED WHILE MAKING A TURN AT LOW SPEED INTO A PARKING SPACE. I DROVE SHORT DISTANCE TO MY MECHANIC WHO TOLD ME: A) THERE WERE BREAKS AT BOTH ENDS AND THE CENTER OF THE LEFT-FRONT SPRING AND BREAKS AT BOTH ENDS OF THE RIGHT FRONT SPRING, B) THE CENTER BREAK IN THE RIGHT SPRING WOULD HAVE PIERCED THE TIRE IF IT HAD ROTATED A BIT MORE, C) THIS FAILURE IS OCCURRING ON SO MANY VW'S THAT THERE IS A BACK-ORDER ON SPRINGS, SO IT CANNOT BE REPAIRED AT THIS TIME. THIS WOULD HAVE BEEN EXTREMELY DANGEROUS IF THE SUSPENSION HAD COLLAPSED AT HIGHER SPEED OR IF THE TIRE HAD BEEN PIERCED.

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WHILE DRIVING ON THE FREEWAY, THE REAR PASSENGER SIDE DOOR OPENS. LUCKILY NO ONE WAS IN THE BACK SEAT, BUT I NOTICED IT BECAUSE I HEARD THE DOOR AJAR NOTIFICATION ON MY DRIVING PANEL WHILE DRIVING AT 70MPH. THIS IS A MAJOR SAFETY CONCERN BECAUSE IF THE DOOR RANDOMLY OPENS AND SOMEONE IS IN THE BACKSEAT THEY COULD BE IN DANGER. THIS HAS HAPPENED TWICE IN LESS THAN ONE WEEK.

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TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE FAILURE RECURRED AND THE PROCESS WAS REPEATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO CLAY COOLEY VOLKSWAGEN PARK CITIES (5555 LEMMON AVE DALLAS, TX 75209) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

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KEY WILL NOT COME OUT OF IGNITION, MAKING IT IMPOSSIBLE TO TURN OFF. LOOKS EXACTLY LIKE RECALL 19V615000 FROM LAST YEAR, BUT MY VIN ISN'T INCLUDED, DESPITE BEING IN THE SAME YEARS AND MODELS. IGNITION FAILS TO RECOGNIZE WHEN VEHICLE IS IN PARK AND WON'T LET KEY BE RELEASED. LEAVES ME STRANDED AND UNABLE TO TURN OFF CAR OR REMOVE KEY. *TR

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UNDER WARRANTY AND RECALL THE SPEED CRANK(CRANK SENSOR) WAS REPLACED . AND YEAR LATER AFTER WARRANTY EXPIRE SPEED CRANK (SENSORY CRANK ) NEEDED TO BE REPLACED. OVERALL THE AC COMPRESSOR WAS REPLACED, THE MIRROR BACK NEEDED TO BE REPLACED EXTERIOR, THE DOOR NEEDED TO BE TIGHTENED, LOCK SENSOR NEEDED TO BE REPLACED, KEY IGNITION NEEDED TO BE REPLACED, AND NOW WHERE THE CRANK IS AN OIL LEAK HAS HAPPENED. THE MAIN REAR SEAL NEEDS TO BE REPLACED. OVER ALL REPAIRS HAVE BEEN COSTLY EVERY YEAR AROUND A THOUSAND OR MORE SINCE BOUGHTEN. *TR

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IGNITION SWITCH MALFUNCTION. WILL NOT TURN AND LEAVES VEHICLE RUNNING, KEY IS UNABLE TO BE REMOVED. VW KNOWS ABOUT THIS ISSUE AND FAILS TO ISSUE A RECALL. I BROUGHT THIS MATTER TO THEIR ATTENTION AND THEY WILL NOT FIX THE ISSUE NOR REIMBURSE CONSUMER. VW HAS NOT INFORMED ME OF A RECALL OR WARRANT ON PART NOR HAS THE DEALERSHIP, ALTHOUGH CUSTOMER SERVICE STATES THEY MAILED A NOTICE TO OWNERS. *TR

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WENT TO START THE VEHICLE LAST WEEK, IT STARTED, RPMS JUMPED BETWEEN 3-4, THEN THE ENGINE DIED. HAD IT TOWED TO A MECHANIC, WHERE HE STATED THE TENSIONER WITH THE TIMING CHAIN CAUSED MAJOR DAMAGE WITH THE ENGINE AND THE ENGINE NEEDS TO BE REPLACED. I'VE READ THERE WAS A CLASS ACTION LAWSUIT OVER THIS SPECIFIC ISSUE, BUT THE TIMEFRAME HAS PASSED. MY CHECK ENGINE LIGHT NEVER CAME ON AND I NEVER RECEIVED ANYTHING IN THE MAIL STATING THERE WAS AN ISSUE WITH THIS. IF I HAD, I WOULD OF TAKEN IT TO HAVE IT LOOKED AT. I WOULD LIKE VOLKSWAGEN TO REPLACE MY ENGINE, FREE OF COST, OR TAKE THE VEHICLE BACK. *TR

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CONCERNS 2013 VW JETTA HYBRID SEL 1.4L DECEMBER 06, 2019, MANUFACTURER RECALL NUMBER34J6, NHTSA RECALL NUMBER 19V866, RECALL STATUS: "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE," SUMMARY: "HAIRLINE CRACKS MAY DEVELOP IN THE ACCUMULATOR HOUSING OF THE TRANSMISSION (MECHATRONIC UNIT), LEAKING AND LEADING TO INSUFFICIENT TRANSMISSION OIL PRESSURE." STILL NO FIX AVAILABLE AND NO ESTIMATED DATE OF PROVIDING A FIX FROM VW USA CUSTOMER CARE AS OF MAY 24, 2020. I AM BECOMING CONCERNED THAT VW IS IGNORING THIS RECALL BECAUSE OF THE INORDINATE EXPENSE OF REPAIR. THIS RECALL HAS ALMOST OBLITERATED THE RESALE VALUE OF THE CAR. *TR *BF *TR

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TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THERE WAS AN ENGINE MISFIRE WHILE DRIVING AT VARIOUS SPEEDS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ALAMO HEIGHTS (1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

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THIS VEHICLE LOST POWER AS I WAS GOING THROUGH AN INTERSECTION. WARNING LIGHTS LIT UP LIKE THE FOURTH OF JULY. IT ENTERED INTO A STALL-LIKE CONDITION AND COULD HAVE EASILY CAUSED A LIFE THREATENING ACCIDENT. DEALERSHIP FOUND NO ISSUES. APPROXIMATELY 6 MONTHS LATER, THE TRANSMISSION NEEDS TO BE ENTIRELY REPLACED AT A COST OF $8,000. USD. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAD ONLY 85,000 MILES WHEN THIS FAILURE OCCURRED. *TR

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I WAS TOLD THAT MY TRANSMISSIONS HAD A RECALL AND WHEN I CALLED THERE WERE NO OPEN RECALLS FOR THEM I'VE BEEN HAVING A PROBLEM RECENTLY WHERE MY CAR WAS GOING FROM ELECTRIC TO GASOLINE WHICH CAUSED MY CAR TO STALL AND THEN WHEN I PRESSED ON THE GAS MY CAR WOULD NOT GO BUT THE CAR WOULD STILL BE ON WITH NO DASH BORED LIGHTS ON THEY COME ON AND THEN THEY TURN OFF. I ASKED IF THEY CAN LOOK AT WHAT WAS REPLACED AND THEY SAID IT WOULD CHARGE ME AN EXPENSIVE AMOUNT TO PAY PER HOUR WHICH IS CRAZY! WHEN I FIRST GOT THE CAR THERE WERE A LOT OF CODES THAT THEY COMPLETELY ERASED FROM THE CAR THE DAY AFTER I GOT IT FROM ANOTHER OWNER I WAS ALREADY HAVING ISSUES AND SHE CALLED AND ASKED JUST THERE WAS NO AVAILABLE SLOTS THEN TOO. WHAT MY CAR IS DOING IS DANGEROUS AND IT'S SCARY I DON'T EVEN WANT TO DRIVE IT AT THIS POINT AND I ONLY HAD IT SINCE MARCH 13TH IF THIS YEAR AND THE RECALL WAS DONE IN FEBRUARY THE ONE GUY TOLD ME AND I'M THE BEGINNING HE TOLD ME JANUARY AND THEY WON'T DO NOTHING ABOUT IT MY E MODE WON'T COME ON ANYMORE AND WHEN MY CAR IS IN STATIONARY IT JERKS CONTINUOUSLY. *TR

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I HAVE A 2013 JETTA HYBRID THAT IS HAVING THE LOSS OF DRIVE AND SHIFTING ISSUES AS OUTLINED IN THE RECALL YET MY VIN# IS NOT ONE THAT IS ON THE LIST. THERE HAVE BEEN SEVERAL TIMES WHILE DRIVING ON THE INTERSTATE AS WELL AS LOCALLY THAT THE CAR WILL JUST SUDDENLY LOSE POWER AND I CANNOT GET IT BACK UP TO SPEED TO PULL OVER. THE CODES THAT ARE COMING UP BECAUSE THE CHECK ENGINE LIGHT IS ON ARE: STUCK IN REVERSE, STUCK IN 5TH GEAR LUCKILY I HAVEN'T HAD ANY ACCIDENTS. I HAVE TAKEN THE CAR TO BE DIAGNOSED BY A VOLKSWAGEN DEALERSHIP AS WELL AS AN INDEPENDENT AUTO SHOP THAT SPECIALIZES IN VOLKSWAGENS BOTH WITH THE SAME RESULT THAT IS NEEDS A TRANSMISSION. I DON'T UNDERSTAND WHY IT IS NOT BEING RECALLED WHEN IT IS DOING ALL THE SAME THINGS THAT IS STATED IN THE RECALL AND NOT TO MENTION THE SAFETY IMPLICATIONS. THIS IS VERY FRUSTRATING WHEN I CANNOT SAFELY RELY ON MY CAR NOT KNOWING WHEN IT WILL HAPPEN AND IF I WILL BE AS LUCKY AS TO NOT GET INTO AN ACCIDENT. I REALLY WISH VOLKSWAGEN WOULD DO SOMETHING ABOUT THIS, BUT THE ONLY THING I KEEP HEARING IS I'M SORRY YOUR VIN# IS NOT ON THE RECALL. *TR

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THE TIMING CHAIN NEEDS TO BE REPLACED. THE REPAIR WILL COST MORE THAN THE CAR IS WORTH. THE IS A LAWSUIT FOR THIS ISSUE GOING ON NOW. HOWEVER, MY VIN NUMBER IS SUPPOSEDLY NOT PART OF IT. I DO NO SEE WHY I HAVE TO PAY FOR WHAT IS A CLEAR MANUFACTURING ISSUE FOR THE MAKE MODEL AND YEAR OF THIS CAR?

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TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK OR NEUTRAL, THE ENGINE FLUCTUATED BETWEEN ELECTRIC TO GAS AND GAS TO ELECTRIC. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VOLKSWAGEN BILLINGS (4040 KING AVE W, BILLINGS, MT 59108, (888) 479-2165) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHATRONIC TRANSMISSION CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

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WHEN INSERTING KEY AND TURNING TO START IGNITION, THE KEY HAS TO BE WIGGLED A LITTLE BIT TO GET IT TO TURN. ALSO, WHEN TURNING IGNITION OFF IT IS EVEN HARDER TO TURN OFF, YOU HAVE REALLY WIGGLE AND TWIST TO THE POINT WHERE YOU'RE ALMOST FORCING IT TO TURN OFF. THE HEIGHT ADJUSTMENT OF THE STEERING WHEEL AFFECTS HOW HARD IT IS TO TURN ON AND OFF. I ALWAYS HAVE THE CAR PARKED WHEN TURNING ON AND OFF THE IGNITION. IT'S BEEN DOING THIS FOR THE LAST YEAR ABOUT BUT HAS BECOME MORE OFTEN THIS HAPPENS IN THE LAST MONTH.

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MY 2013 VW JETTA HYBRID HAS 68000 MILES ON IT AND IT KEEPS STALLING WHILE DRIVING. MULTIPLE TIMES IT STOPPED ON FREEWAY. THERE IS A RECALL FROM VW AND REASON FOR RECALL IS MECHATRONICS UNIT FAILURE. THE FAILURE OF MECHATRONICS UNIT CAUSES LOW TRANSMISSION OIL AND CLUTCH SLIPPAGE BOTH OF WHICH CAN CAUSE DAMAGE TO THE VEHICLE TRANSMISSION. VW SERVICE SAYS THERE IS SOME INTERNAL OIL LEAK AND PROBLEM IS NOT OF MECHATRONIC UNIT AND I HAVE TO PAY FOR REPLACING TRANSMISSION.IAM NOT PROVIDED WITH ANY SPECIFIC DETAILS ON THE TRANSMISSION FAILURE. THEY SAY, "IT'S AN INTERNAL FAILURE", "ITS UNRELATED TO THE MECHATRONICS", AND "THERE ARE CRACKS ON TRANSMISSION". THEY HAVE ALSO SAID THAT THEY WILL NOT REPAIR THE MECHATRONICS UNIT WITHOUT ME REPLACING THE TRANSMISSION BECAUSE THE MECHATRONICS UNIT WOULD HAVE BEEN DAMAGED BECAUSE OF DAMAGED TRANSMISSION. THERE ARE SO MANY PROBLEMS WITH MY VW. VW SERVICE IS NOT GIVING CLEAR PICTURE.WHEN THERE IS RECALL AND MY VEHICLE VIN SHOWS THAT IT HAS MECHATRONIC RECALL WHY IAM ASKED TO PAY FOR TRANSMISSION? VW SERVICE IS REFUSING TO REPAIR MY VEHICLE FOR THE RECALL MECHATRONIC UNIT AND THEY ASK ME TO PAY FOR REPLACING THE TRANSMISSION.

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MY JETTA SE 2013 KEEPS STALLING WHILE DRIVING. IT HAPPENED SINCE I BOUGHT IT AND TOOK IT TO THE DEALERSHIP A COUPLE OF TIMES, AND NOTHING WRONG WAS FOUND. IT HAS HAPPENED A FEW TIMES DURING THE HIGHWAY AND ALMOST HAVE BEEN IN A COUPLE OF DEADLY ACCIDENTS. THIS HAS ALSO HAPPENED WHILE DRIVING IN REGULAR STREETS AT ABOUT 30-40MPH.I HAVE BEEN READING THAT THIS IS A COMMON ISSUE, BUT SO FAR VW HAS NOT DONE ANYTHING ABOUT IT. ALSO, BOTH HEADLIGHTS ARE NOT WORKING ANYMORE. IT SEEMS MIGHT BE AN ISSUE WITH SOME SENSORS, BUT NOTHING THAT THEY HAVE BEEN ABLE TO IDENTIFY.

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REGARDING RECALL 19V866, THE FAILED PART, MECHATRONICS UNIT, CAUSES LOW TRANSMISSION OIL AND CLUTCH SLIPPAGE BOTH OF WHICH CAN CAUSE DAMAGE TO THE VEHICLE TRANSMISSION. I WAS TOLD BY VW CUSTOMER CARE THAT MY CAR WOULD BE SAFE TO DRIVE WHILE WAITING FOR THE REPAIR. NOW, BOTH MY MECHATRONICS UNIT AND TRANSMISSION HAVE GONE OUT. VW REFUSES TO PROVIDE ME ANY SPECIFIC DETAILS ON THE TRANSMISSION FAILURE. THEY SAY, "IT'S AN INTERNAL FAILURE", "ITS UNRELATED TO THE MECHATRONICS", AND "WE CAN'T TELL YOU EXACTLY WHAT IS WRONG WITH YOUR TRANSMISSION". THEY HAVE ALSO SAID THAT THEY WILL NOT REPAIR THE MECHATRONICS UNIT WITHOUT ME REPAIRING THE TRANSMISSION BECAUSE THE MECHATRONICS UNIT WOULD BE DAMAGED BY THE NOW DAMAGED TRANSMISSION. THE MECHATRONICS SYSTEM CONTROLS THE TRANSMISSION DIRECTLY AND HAS BEEN MIS PROGRAMMED FOR THE LIFE OF MY VEHICLE. THIS INCORRECT PROGRAMMING HAS CAUSED THE MECHATRONICS TO CAUSE PHYSICAL DAMAGE TO THE CLUTCH PLATES IN THE FORM OF CRACKS. THE CRACKS ALLOW TRANSMISSION OIL TO GET TRAPPED WHERE IT IS NOT SUPPOSED TO BE AND LEAVE THE TRANSMISSION LOW ON TRANSMISSION OIL, THOUGH THERE ARE NO OUTWARD ERROR CODES UNTIL THE CAR STARTS TO HAVE PROBLEMS WITH SHIFTING. THAT MEANS MY CAR HAS GONE 162000 MILES AND THE TRANSMISSION HAS BEEN LOW ON TRANSMISSION OIL UNBEKNOWNST TO ME, THE DRIVER OF THE VEHICLE, FOR AN UNKNOWN AMOUNT OF TIME. OVER 1000S OF MILES, IT HAS LIKELY DAMAGED MY TRANSMISSION. ADDITIONALLY, THE DAMAGED CLUTCH PLATES CAN FAIL TO ENGAGE OR SLIP. THIS CAN ALSO CAUSE DAMAGE TO THE TRANSMISSION. NOT TO MENTION THAT THE CLUTCH PLATES ARE DIRECTLY CONNECTED TO SHIFTING, AND IF THEY ARE BEING PHYSICALLY DAMAGED BY THE MIS PROGRAMMING, I DON'T KNOW WHAT THIS HAS DONE TO MY TRANSMISSION. AT THIS TIME, VW HAS REFUSED TO REPAIR MY VEHICLE FOR THE RECALL OR LOOK INTO POSSIBLE DAMAGE TO MY TRANSMISSION.

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STILL HAVING ISSUES WITH REMOVING KEY FROM IGNITION WITHOUT HAVING TO VIOLENTLY SHAKE, PUSH AND TURN THE KEY.

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THE IGNITION WHEN TRYING TO TURN MY VEHICLE OFF IT WILL NOT LET ME I HAVE TO TAKE ABOUT 5 MIN TO FINALLY GET THE KEY TO TURN OFF

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TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HER SON WAS DRIVING, A RATTLING SOUND WAS HEARD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

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HYBRID MODULE WORK SHOP WARNING. THE CAR HAS NOW POWER BREAKS WHEN THIS HAPPENS. THE CAR UNDER PERFORMS WHEN THE ELECTRIC DRIVE DOES NOT WORK. NO POWER BRAKES ADD TO THE PROBLEMS. MY CAR HAS BEEN REPAIRED 2 TIMES FOR THE SAME PROBLEM. IT A DRIVE ABILITY AND SAFETY ISSUE. VW HAS NOT BEEN HELPFUL WITH A SOLUTION.

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