What 182 owners told NHTSA about the 2013 Toyota Sienna

VERY ABNORMAL WEAR ON NEW TIRES THAT CAN CAUSE ACCIDENTS. I HAVE HAD THIS VAN FOR 13 MONTHS AND I'M ON MY 3RD SET OF NEW TIRES. ALIGNMENT AND ROTATIONS EVERY 5 K. THIS IS NOT A TIRE DEFECT BUT A FLAW IN THE DESIGN OF THE VEHICLE. IF YOU DO A GOOGLE SEARCH ABOUT TIRE WEAR ON THE SIENNA, THERE ARE 100'S OF FORUMS OF PEOPLE COMPLAINING ABOUT THIS. PLEASE HAVE TOYOTA ADDRESS THIS DESIGN FLAW PROBLEM AND FIND A SOLUTION. THANK YOU!

NHTSA ODI 11075425

MY 2013 TOYOTA SIENNA WON'T STOP WHEN I COME TO A STOP SIGN. IT HAS HAPPENED 4X NOW. I NEED TO FIGHT TO KEEP THE BRAKE PRESSED, AND THE ENGINE REVS WAY UP. IF THERE WAS SOMEONE AHEAD OF ME, I WOULD HAVE HIT THEM. I SHIFT IT INTO NEUTRAL AND IT REVS EXTREMELY LOUD. THIS LAST TIME, WITH MY 3 YEAR OLD IN BACK SEAT SAID, ' DADDY I SCARED, I DON'T WANT TO BE IN HERE ANYMORE...'. THE NOISE OF THE ENGINE REVING SCARED HIM. I'M GOING TO TRADE THIS VAN IN. IT ONLY HAS 38000 MILES ON IT. I'M REPORTING THIS, SO THAT WHEN SOMEONE GETS HURT OR KILLED BY THIS VAN - THE DRIVER CAN TRY TO GET TOYOTA TO TAKE OWNERSHIP OF THE OUTCOME. I'M THE SECOND OWNER. MAYBE THIS IS THE REASON THE FIRST OWNER GOT RID OF IT...

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TAKATA RECALL: OUR LOCAL DEALER SAYS THE AIRBAG FIX WILL BE "MONTHS FROM NOW" DUE TO BACKORDERED PARTS. THEY SAY, IN THE MEANTIME, DO NOT SIT IN THE FRONT PASSENGER SEAT. WE USE THIS CAR EVERY DAY WITH KIDS NEEDING TRANSPORTATION. THE DEALER TIMEFRAME IS UNACCEPTABLE. ARE THERE ANY INDEPENDENT COMPANIES WHO CAN FIX THE AIRBAG?

NHTSA ODI 11063865

WE EXPERIENCED A VERY COLD ARCTIC BLASE IN EARLY JANUARY 2018. THE VAN WAS IN OUR GARAGE. WHEN I TRIED TO OPED THE LEFT HAND REAR SLIDING DOOR, IT WOULD NOT OPEN. AFTER A SECOND ATTEMPT, IT DID OPEN BUT THEN REVERSED. EVENTUALLY, IT WOULD NOT CLOSE AND LATCH, SO WE DID NOT DRIVE IT THAT DAY. I HAD TO SLAM IT SHUT IN ORDER FOR THE INTERIOR LIGHTS TO SO OUT SO NOT TO RUN DOWN THE BATTERY. I DID DRIVE IT A FEW DAYS LATER, AND THE DOOR CAME OPEN WHEN I MADE A RIGHT HAND TURN. WHEN I WOULD STOP, IT SHUT, BUT DID NOT LATCH. I SET UP AN APPOINTMENT WITH THE DEALER I BOUGHT THE VEHICLE FROM AFTER EXPLAINING THE PROBLEM AND THEY SAID THEY WOULD ORDER THE PARTS FOR THE RECALL REPAIR. LATER THAT DAY, DEALER SAID THERE WAS ALSO A PROBLEM WITH THE CLOSING MOTOR AND THAT WAS NOT COVERED BY THE RECALL REPAIR. IT ONLY COVERED THE WIRING HARNESS AND JUNCTION BOX. I GOT A RIDE FROM WORK TO THE DEALER AND THEY OFFERED ME A LOANER WHILE THEY DID MORE EVALUATIONS OF THE PROBLEM. LATER THE NEXT DAY, I WAS TOLD THE REPAIRS WOULD COST $1300 AND WOULD NOT BE COVERED UNDER THE RECALL. I FELT THAT THE FAILURE OF THE CABLES AND THE FUSE BEING OVERLOADED PROBABLY CONTRIBUTED TO THE MOTOR FAILING. I THEN TOLD THEM JUST TO DISABLE THE POWER FUNCTION AND WE WOULD JUST OPEN AND CLOSE MANUALLY BECAUSE I COULD NOT AFFORD THAT REPAIR AT THIS TIME. LATER THAT DAY. THE SERVICE ADVISER LEFT ME A VOICE MAIL THAT THEY COULD NOT MAKE THE REPAIR NOR REPAIR THE LATCH AND THE VEHICLE WAS READY FOR ME TO PICK UP. I CALL BACK ON SATURDAY MORNING TO SPEAK TO SERVICE MANAGER, BUT HE WAS OFF. I CALLED BACK ON MONDAY, BUT HAD TO LEAVE A VOICE MESSAGE. I AM VERY CONCERNED THAT EVEN IF I COULD AFFORD THE REPAIR THIS TIME, IT WILL PROBABLY HAPPEN TO THE OTHER DOOR AT SOME POINT AS WELL. THERE SEEMS TO BE QUITE A HISTORY OF THIS PROBLEM GOING BACK SEVERAL YEARS AND IT'S MORE OF A DESIGN ISSUE.

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I RECEIVED A LETTER FROM TAKATA

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I'M DISAPPOINTED THAT ALAMO TOYOTA IN SAN ANTONIO, TX DID NOT MENTION OR REQUEST TO FIX THIS RECALLED PART WHEN MY VEHICLE WAS BROUGHT IN IN SEPTEMBER 2017 FOR THE RECALL ON THE POWER DOORS. NOW, SEVERAL MONTHS LATER I'M DEALING WITH ANOTHER RECALL WAITING ON PARTS TO BE ORDERED WHEN THIS COULD HAVE BEEN FIXED 4-6 MONTHS AGO AND THIS WHOLE TIME MYSELF AND MY FAMILY HAVE BEEN AT RISK WITH THESE RECALLED PARTS NOT BEING REPAIRED.

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I WAS NOTIFIED MY VEHICLE HAD A RECALL ON THE POWER DOORS. I MADE AN APPT ON 9/20/17 WITH ALAMO TOYOTA TO HAVE THEM LOOK AT MY VEHICLE AND WAS TOLD THEY WERE ORDERING THE PARTS. I CALLED ALAMO TOYOTA ON 10/10/17 AND WAS TOLD THE PARTS WERE ON BACK ORDER. I CALLED AGAIN ON 1/3/18 AND WAS TOLD BY 2 INDIVIDUALS THAT THEY COULD NOT FIND THAT THE PARTS WERE ORDERED FOR MY VEHICLE. WE ARE TALKING 3.5 MONTHS LATER I'M BEING TOLD THE PARTS FOR THE RECALL WERE NEVER ORDERED. WHAT IF SOMETHING HAPPENS TO MY FAMILY, MY CHILDREN WHO SIT IN THE BACK? THIS IS UNACCEPTABLE! I WAS TOLD THEY WOULD ORDER THE PARTS AS OF 1/3/18. I'M STILL WAITING TO HEAR WHEN THESE PARTS ARRIVE. IN THE MEAN TIME, I PRAY NOTHING HAPPENS TO MY CHILDREN!

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I HAVE A 2013 TOYOTA SIENNA AND NOTICED A CLICKING/KNOCKING SOUND WHENEVER I'M TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT WHILE IN MOTION. I THOUGHT IT WAS THE CV BOOT AND SO I BROUGHT MY CAR TO TWO LOCAL SHOP MECHANIC BUT THEY COULD NOT FIND THE ISSUE. I HAVE CHECKED ONLINE AND FOUND SOMETHING THAT MIGHT BE THE CAUSE OF THIS KNOCKING SOUND. I SAW IN ONE TOYOTA SIENNA FORUM TALKING ABOUT THE ISSUE WITH THEIR "STEERING INTERMEDIATE SHAFT" WHERE ONE OF THE OWNER HAVE THIS ISSUE. THE MILEAGE OF MY VAN IS 104900 JUST PASS THE WARRANTY OF 100K BUT STILL LESS THAN 5 YEARS BY APRIL OF THIS YEAR. I KNOW THEIR WARRANTY POLICY IS WHICH EVER COMES FIRST. AND I'VE NOTICED THIS ISSUE 10 MONTHS BEFORE MY MILEAGE GOES MORE THAN 100K BUT I DID NOT PAY ATTENTION ON THIS BECAUSE I THOUGHT IT'S GONNA GO AWAY. I LIVE IN ONTARIO CANADA.

NHTSA ODI 11062007

I HAVE HAD A SLIDING DOOR FAILURE, EXACTLY AS DESCRIBED IN NOTIFICATION ZH4 AND ZH5, AND SAFETY RECALL 16V-858. THE REAR SLIDING DOOR WOULD NOT FULLY CLOSE, OR WOULD NOT LATCH, AND WOULD OFTEN RE-OPEN AUTOMATICALLY. THE DOOR EXHIBITED A GRINDING NOISE AND WOULD OFTEN NOT LATCH. THIS ON A VEHICLE JUST OVER 3 YEARS OLD WITH 48,880 MILES ON IT, ALWAYS GARAGED AND NEVER IN AN ACCIDENT. WHEN I THE VEHICLE IN TO THE DEALER ON JUNE 13TH, 2017, THE DEALER REPAIRED THE PROBLEM BY REPLACING THE UPPER DOOR HINGE WHICH APPARENTLY HAD FAILED. I WAS CHARGED $323.46 AND WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY. AFTER THE RECALL WAS ANNOUNCED, I CONTACTED TOYOTA AND REQUESTED REIMBURSEMENT, WHICH WAS DENIED AS THEY SAID THE CONDITION MY VEHICLE EXHIBITED WAS NOT COVERED BY THE RECALL. I DON'T UNDERSTAND WHY THIS SERIOUS SAFETY DEFECT ON A CURRENT VEHICLE IS NOT COVERED BY TOYOTA WHEN THE SYMPTOM MIRRORS THAT DESCRIBED IN THE CURRENT RECALL.

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TAKATA RECALL. THE TOYOTA DEALERSHIP SAYS MY WIFE'S TOYOTA IS NOT SUBJECT TO THE AIRBAG RECALL. YOUR WEBSITE- HTTPS://WWW.NHTSA.GOV/RECALL-SPOTLIGHT/TAKATA-AIR-BAGS LISTS THE VEHICLE AS BEING SUBJECT TO THE RECALL. WHICH IS CORRECT? DOES HER CAR HAVE AN AIRBAG SUBJECT TO RECALL OR NOT? THANKS.

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2013 TOYOTA SIENNA RECALL DATED 11/16. I PURCHASED IT IN 6/17 FROM A TOYOTA DEALERSHIP WITH THE SAFETY ISSUE UNRESOLVED( VEHICLE POWER SLIDING DOOR). WHY IS VEHICLE ALLOWED TO BE SOLD WITH DOCUMENTED SAFETY PROBLEM.

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1. FAULTY TK AIRBAGS - I GOT A NOTICE OVER MAIL ABOUT IT. 2. MY SIDE DOOR OPENED DURING DRIVING, I THEN FOUND OUT THERE IS A RECALL FOR SLIDING POWER DOORS (ELECTRIC ISSUE) - I CONTACTED LOCAL TOYOTA DEALERSHIP, BUT THEY SAID THEY CANNOT HANDLE IT IN THE NEXT 5 MONTHS AS THEY HAVE NO PARTS.

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THE MID ROW RIGHT SEAT BELT IS ALL THE WAY OUT AND THE SEAT BELT WILL NOT RETRACT. I HAVE TRIED JERKING AND PULLING ALL DIRECTION BUT DOES NOT RETRACT BACK.

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TAKATA RECALL MY VEHICLE IS ON THE AIRBAG RECALL LIST. NHTSA RECALL NUMBER IS 16V858. RECALL STATUS IS INCOMPLETE. I'VE CONTACTED MY DEALER A NUMBER OF TIMES FOR AIRBAG REPLACEMENT BUT WAS TOLD THAT THERE'S NO ARRANGEMENT FOR MY VEHICLE'S AIRBAG RECALL. I UNDERSTAND THE DEADLINE FOR CLAIMING IS 27NOV2017 SO I'M FILING THIS COMPLAINT AND LOOK FORWARD TO AIRBAG REPLACEMENT ASAP.

NHTSA ODI 11047010

THIS MINI VAN IS THE ABSOLUTE WORST VEHICLE FOR TIRE WEAR. AT 90,000 MILES, I HAVE PUT ON 5 DIFFERENT SETS OF TIRES. I'VE ROTATED THE TIRE FAIRLY RELIGIOUSLY AT 6-8K MILES AND EVEN THOUGH THE TIRES ARE WEARING EVENLY, THEY WEAR OUT FAST ESPECIALLY ON THE FRONT OF THE VEHICLE. THIS IS AN ENGINEERING DEFECT THAT TOYOTA SHOULD BE HELD ACCOUNTABLE FOR. IT ALSO PUTS THE OCCUPANTS AT RISK OF BLOWOUT AS TIRES ARE WEARING MUCH FASTER THAN IS NORMAL.

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I HAD THE RECENT SLIDING DOOR RECALL DONE BUT MY DRIVER'S SIDE SLIDING DOOR STILL ISN'T WORKING CORRECTLY. AFTER THE FIX THE CAR WAS HARD TO START SOMETIMES, AS IF THE BATTERY WAS GETTING WEAK. I PUT AN AMMETER ON THE POSITIVE LEAD OF THE BATTERY AND NOTICES MINIMAL AMPERAGE UNTIL I STARTED OPERATING THE DRIVER SIDE SLIDING DOOR, THEN THERE WAS A 2.4 AMP DRAW EVEN AFTER THE DOORS WERE CLOSED AND THE CAR WAS LOCKED. THE DOOR ALSO SOMETIMES WILL OPEN WITH A POPPING NOISE AS IF THE DOOR ISN'T LATCHING PROPERLY SOMETIMES. WHILE TESTING, THE DRIVER SIDE SLIDING DOOR GOT TO WHERE IT WOULD NOT OPEN OR CLOSE USING THE OVERHEAD BUTTON, THE DOOR POST BUTTON, OR THE REMOTE DOOR BUTTON. WHILE TRYING TO CLOSE THE DOOR MANUALLY IT WOULD ROLL FOR A SHORT DISTANCE AND STOP. AFTER SITTING A FEW SECONDS I CAN CLOSE IT A LITTLE MORE BUT THEN THE SAME THING WOULD HAPPEN. IT TOOK SEVERAL ATTEMPTS TO GET THE DOOR TO CLOSE. THE PASSENGER SIDE DOOR OPENS AND CLOSES NORMALLY. NO POPPING NOISE AND THE BUTTONS WORK EVEN WHEN THE BUTTONS FOR THE DRIVER SIDE SLIDING DOOR DO NOT.

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TAKATA RECALL I WENT TO THE TOYOT DEALER IN CERRITOS CA (AUTO NATION) YESTERDAY, THEY SAID MY CAR HAS NO AIRBAG RECALL PROBLEM IN THEIR SYSTEM HOWEVER I FOUND MY SIENNA HAS THE AIRBAG PROBLEM ON WEBSITE: HTTPS://WWW.AUTOAIRBAGSETTLEMENT.COM/EN/CHECKVIN

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2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOT BEING REPAIRED IN A TIMELY MANNER. *LD THE CONSUMER STATED THE BACK PASSENGER DOOR WOULD NOT OPEN. IT WAS REPAIRED BUT THE FAILURE RECURRED. UPDATED 11/6/2017*JS

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I RECEIVED A LETTER STATING THAT THERE WAS A RECALL ON MY CARS SLIDING DOOR MECHANISM. RECALL NUMBER 16V-858. I CALLED HANDY TOYOTA IN ST. ALBANS VT TO HAVE THE RECALL REMEDIED. I WAS TOLD THE PARTS WOULD BE ORDERED AND THEY SHOULD ARRIVE IN ABOUT 4 DAYS AND I WOULD RECEIVE A PHONE CALL WHEN THE PARTS ARRIVED. ONE WEEK LATER I STILL HAD NOT RECEIVED A PHONE CALL, I CALLED THE SERVICE DEPARTMENT AND WAS TOLD THE PARTS WERE NOT IN YET IN AND THEY WOULD CALL TOYOTA DEALER TO SEE WHERE THE PARTS WERE. I WAS TOLD I WOULD BE CALLED THE FOLLOWING MONDAY. ANOTHER WEEK HAD PASSED AND NO PHONE CALL. I CALLED HANDY TOYOTA TODAY 11-2-2017 AND SPOKE TO JAMIE IN THE PARTS DEPARTMENT. HE TOLD ME I WAS NOT IN THERE SYSTEM, ONLY FOR A CAR I HAD PURCHASED THERE 9 YEARS AGO. HE INFORMED ME THAT THE PART HAD NEVER BEEN ORDERED. IN ORDER TO GET THE PART NEEDED HE WOULD NEED MY VIN NUMBER TO GET THE CORRECT PARTS. THE PEOPLE I HAD PREVIOUSLY SPOKEN WITH NEVER ASKED ME FOR A VIN NUMBER AND BOTH PEOPLE HAD ASSURED ME THE PARTS HAD BEEN ORDERED. JAMIE HAS ASSURED ME THAT HE HAS ORDERED THE PARTS AND THEY SHOULD ARRIVE IN ABOUT 4 DAYS. THE SERVICE I RECEIVED WAS NON EXISTENT. IT SEEMS THAT THE FIRST 2 PEOPLE I SPOKE WITH WERE EITHER VERY POORLY TRAINED OR SIMPLY UNTRUTHFUL.

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TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED. THE CONTACT STOPPED THE VEHICLE AND SWITCHED THE DOOR TO MANUAL OPERATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT TOOK THE VEHICLE TO THE DEALER (GREENFIELD TOYOTA, GREENFIELD, MA, 413-772-0231), BUT THE FAILURE WAS NOT REMEDIED DUE TO A HANDICAP SEAT THAT WAS INSTALLED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE HANDICAP SEAT REMOVED BEFORE THE RECALL REMEDY COULD BE PERFORMED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

NHTSA ODI 11034592

WHILE DRIVING HOME FROM THE TOYOTA DEALERSHIP FOLLOWING ROUTINE MAINTENANCE MY DRIVERS SIDE SLIDING DOOR OPENED WHILE TRAVELING AT SPEED. I WENT ONLINE AND LEARNED THERE IS A SAFETY RECALL ISSUED FOR MY VEHICLE FOR THIS PROBLEM. I CALLED THE DEALERSHIP AND SCHEDULED A VISIT TO HAVE THE PROBLEM FIXED. WHEN I ARRIVED THEY REFUSED TO MAKE THE REPAIR BECAUSE I HAD A BRUNO HANDICAPPED SEAT INSTALLED SO THAT MY WIFE, WHO IS HANDICAPPED, COULD ENTER AND EXIT THE VEHICLE. THEY SAID I WOULD HAVE TO HAVE THE SEAT REMOVED BEFORE THEY COULD MAKE THE REPAIR. I CONTACTED THE COM[PANY THAT INSTALLED THE SEAT WHO SAID IT WOULD COST A MINIMUM OF $500 TO REMOVE AND REINSTALL THE SEAT. IT IS TOYOTA'S DOOR THAT IS DEFECTIVE AND I FEEL THEY SHOULD BE RESPONSIBLE FOR ANY COSTS FOR REPAIR. THEIR RECALL NOTICE ALSO STATES REPAIRS WILL BE MADE AT "NO CHARGE" TO THE CUSTOMER.

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TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TEAM TOYOTA AT (219) 898-4466 (LOCATED AT 400 INDIANAPOLIS BLVD, SCHERERVILLE, IN 46375) WHERE AN APPOINTMENT WAS SCHEDULED FOR AUGUST 17, 2017. WHEN THE VEHICLE WAS TAKEN TO THE DEALER ON THAT DATE, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT PARTS WERE AVAILABLE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO ANY TOYOTA DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, BOTH SLIDING DOORS MALFUNCTIONED. THE CONTACT STATED THAT THE DOORS REMAINED OPEN WHEN PROMPTED TO AUTOMATICALLY CLOSE. IN ADDITION, THE SLIDING DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. A DEALER AND THE MANUFACTURER WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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THE POWER SLIDING DOORS WOULD NOT OPEN BY PUSHING THE BUTTON. THE POWER BUTTON WAS IN THE ON POSITION. IN ORDER TO OPEN THE DOOR WE HAD TO TRY IT MANUALLY AND WHEN THAT WAS DONE THE CABLE BROKE. THE FOLLOWING WEEK THE OTHER POWER SLIDING DOOR CABLE BROKE AS WELL. AFTER THE CABLE BROKE YOU COULD NOT EVEN OPEN THE DOOR MANUALLY WITH THE POWER BUTTON IN THE OFF POSITION. THIS IS A SAFETY ISSUE AS TO IF A CHILD OR PERSON WAS IN THAT SEAT AND WOULD BE UNABLE TO GET OUT IN THE CASE OF AN EMERGENCY. THE VEHICLE WAS IN A STATIONARY POSITION WHEN THIS HAPPENED. NOW THE ONE DOOR WILL BECOME UNLODGED AND OPEN WHILE DRIVING DOWN THE HIGHWAY. I DO KNOW THAT THERE IS A SAFETY RECALL ON THAT PORTION OF IT BUT I BELIEVE THAT THE CABLES FOR THE POWER DOORS SHOULD BE INCLUDED BECAUSE I DO BELIEVE THAT THEY ARE A CAUSE TO THIS.

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THE SIDE GLASS ON MY 2013 TOYOTA SIENNA VAN WAS BROKEN OUT BY A ROCK, WHILE MY WIFE WAS DRIVING ON THE FREEWAY, THE GLASS LITERALLY EXPLODED THROWING CHIPS OF GLASS EVERYWHERE IN THE VEHICLE. IF ONE OF MY GRANDSONS OR A PERSON HAD BEEN SETTING IN ONE OF THE BACK SEATS THEY WOULD HAVE BEEN SERIOUSLY INJURED!!! THE SIDE GLASS ON THESE VEHICLES NEED TO BE SAFETY GLASS SO THIS WOULD NEVER HAPPEN, IT WOULDN'T SHATTER LIKE THAT AND SERIOUSLY HURT SOMEONE. I DID CONTACT TOYOTA CUSTOMER SERVICE AND THEY SAID THAT IT WAS SAFETY GLASS AND IT WAS MADE TO BRAKE INTO PIECES, I TOLD THEM THAT THEY NEEDED TO MAKE THE GLASS LIKE THE FRONT WINDSHIELD WITH A LAYER OF SAFETY PLASTIC IN THE MIDDLE AND THEY SAID THATS THE WAY IT IS AND ITS ALL THAT IS REQUIRED OF THEM TO HAVE.

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