Home · 2013 Toyota Sienna · Complaints

What 182 owners told NHTSA about the 2013 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (182)Crash / fire / injury (12)Body & structure (44)Airbags (22)Electrical system (22)Transmission & drivetrain (14)Brakes (12)Steering (11)Latches & locks (9)Visibility & wipers (9)Engine (7)Wheels (7)

Newest first · 182 complaints · page 3 of 8

Feb 17, 2020Transmission & drivetrain

THE REAR DIFFERENTIAL COUPLING WAS WORN ON MY CAR. THERE HAD BEEN A RECALL FOR THIS PET ON THE RAV-4 BUT NOT ON THE SIENNA. I BELIEVE THIS IS A DEFECT THAT SHOULD BE LOOKED INTO. THE REAR DIFFERENTIAL CAUSED A VERY LOUD NOISE IN THE CAR THAT MADE IT ALMOST IMPOSSIBLE TO HAVE A CONVERSATION FROM THE THIRD ROW TO THE FRONT SEAT.

NHTSA ODI 11309678

Jan 22, 2020Transmission & drivetrain

REAR DIFFERENTIAL- VISCOUS COUPLER MAKING A WHIRRING NOISE WHILE DRIVING. TOYOTA RAV4 WAS ISSUED A RECALL FOR THE SAME PROBLEM. TOYOTA SIENNA NEEDS ONE AS WELL. IT IS A COMMON FAILURE OF THE BEARING PARTS.

NHTSA ODI 11301269

Dec 23, 2019Transmission & drivetrain

THE REAR DIFFERENTIAL BEARING STARTED MAKING A GREAT DEAL OF NOISE PROPORTIONAL TO SPEED OF VEHICLE. THIS IS A SAFETY PROBLEM. PART MUST BE REPLACED AT COST OF NEARLY $3,000. VEHICLE ONLY HAS 65,000 MILES AND IS ONLY 2 MONTHS OUT OF WARRANTY. RESEARCH I HAVE DONE REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALER HAD THE PART IN STOCK, WHICH ALSO SUGGESTS THAT THIS IS A COMMON PROBLEM. A RECALL WAS DONE FOR RAV4. A RECALL SHOULD BE DONE FOR THE SAME ISSUE FOR THE SIENA.

NHTSA ODI 11290907

Nov 22, 2019Electrical systemElectronic Stability Control (esc)

MY 2013 TOYOTA SIENNA HAS A RECALL AND A PROBLEM WITH THE SIDE PASSENGER SLIDDING DOOR TOYOTA DEALER SHIP AND FINDLAY IN HENDERSON NEVADA WONT FIX IT..I CALLED THE MANU9THE WONT FIX IT THE WANT ME TO PAY BECOUSE THE MOTOR IS NOT LISTED ..I'M SCARED THAT THE DOOR WILL OPEN WHILE DRIVING AND THAT IT MAY KILL MY SON PLEASE I NEED HELP THANK YOU ..

NHTSA ODI 11281834

Nov 18, 2019Electrical system

I RECEIVED A RECALL REGARDING THE SLIDING DOORS ON MY TOYOTA NEEDING TO BE REPAIRED DUE TO AN ELECTRICAL DEFECT THAT COULD CAUSE THEM TO OPEN WHILE UNDERWAY. THIS PROBLEM ACTUALLY OCCURRED ON ONE OCCASION SO I IMMEDIATELY CONTACTED THE DEALER AND BROUGHT MY VEHICLE IN FOR REPAIR. ONCE I ARRIVED I WAS TOLD THE REPAIR COULD NOT BE MADE AS I HAD A BRUNO SWING OUT HANDICAPPED SEAT INSTALLED ON THE PASSENGER SIDE FOR MY WIFE. I WAS TOLD THE SEAT WOULD HAVE TO BE REMOVED AND THE VEHICLE RETURNED TO ITS ORIGINAL CONDITION BEFORE THEY WOULD MAKE THE REPAIR. I FEEL IT IS THEIR DEFECT AND THEIR PROBLEM AND CANNOT AFFORD TO HAVE THE SEAT REMOVED SO THEY CAN REMEDY THEIR MISTAKE.

NHTSA ODI 11280809

Nov 4, 2019Transmission & drivetrain

REAR DIFFERENTIAL MAKING A GROWLING NOISE. WAS TOLD BY TOYOTA THAT THE VISCOUS COUPLER BEARING IS BAD. COST TO REPLACE COUPLER IS FROM $1900.00 TO $3000.00 DOLLARS. CAR ONLY HAD 115000 MILE ON IT WHEN IT STARTED TO MAKE NOISE. BOUGHT A USED REAR END WITH 69000 MILES ON IT AND AGAIN IT TO IS STARTING TO MAKE THE SAME NOISE AT JUST OVER 100000. WHAT IS UP WITH YOUR REAR ENDS. I CAN'T AFFORD ANOTHER ONE. IS THERE A RECALL?THAT REAR END IS ONLY 1YR. OLD. OUT OFF WARRANTY

NHTSA ODI 11278123

Oct 21, 2019Electrical system

THE VAN STARTED FINE THIS MORNING. DROVE THE KIDS TO SCHOOL. THE VAN STARTED AGAIN JUST FINE. MADE A STOP ON THE WAY BACK HOME, AND THE VAN WOULD NOT START. PASSERBY GAVE A JUMP AND IT STARTED AFTER ABOUT 10 MINUTES OF CHARGING. THE BATTERY HAD COMPLETELY DRAINED...EVEN THE RADIO WASN'T WORKING.

NHTSA ODI 11269894

Oct 17, 2019Fuel system

WHEN VEHICLE IS IN MOTION AND I TAKE MY FOOT OFF THE ACCELERATOR TO COAST TO YIELD TO ONCOMING TRAFFIC, BUT THEN SEE MY WAY CLEAR TO ACCELERATE INTO TRAFFIC AND PUT MY FOOT ON THE GAS TO ENTER THE TRAFFIC FLOW, MY VEHICLE STALLS AND WON'T ACCELERATE. WHERE NORMAL ACCELERATION AND "PICK UP" WOULD ENABLE ME TO ENTER TRAFFIC SAFELY, THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HAVE ALMOST BEEN HIT BY OTHER VEHICLES. MY VEHICLE HAS BEEN IN MOTION ON CITY STREETS OR ENTRY RAMPS, SLOWING, THEN ATTEMPTING TO JOIN TRAFFIC WHEN I SEEMED TO HAVE PLENTY OF ROOM TO ACCELERATE, EXCEPT MY VEHICLE HAS STALLED..ENGINE DIDN'T QUIT RUNNING, JUST COULDN'T "GET GAS" TO GO. HAVE TAKEN IT TO MY LOCAL DEALER TWICE AND WAS TOLD THEY COULD FIND NOTHING WRONG; IT WAS A COMPUTER "MATTER" TRYING TO ADJUST TO MY DRIVING HABITS. THIS DID NOT SEEM TO BE A TRANSMISSION LINKAGE, THERE WAS NO JERKING. VEHICLE JUST WOULDN'T ACCELERATE. HAPPENED ON NUMEROUS OCCASIONS.

NHTSA ODI 11269242

Oct 6, 2019Seat belts

SEAT BELT BUCKLE WILL NOT LATCH ON DRIVERS SIDE FRONT SEAT

NHTSA ODI 11266650

Aug 27, 2019Transmission & drivetrain

THE VISCOUS COUPLING ON THE REAR AXLE OF MY AWD SIENNA STARTED MAKING NOISE AND NEEDED TO BE REPLACED. APPARENTLY THERE HAS BEEN A RECALL FOR THE RAV4 FOR THE SAME PART, BUT NOT THE SIENNA. MY AUTO SHOP HAS TOLD ME THIS IS A FAIRLY COMMON PROBLEM. THE BEARINGS IN THE COUPLING FAIL AND START TO MAKE A VERY LOUD WHINE. TOYOTA SAYS THE BEARINGS CANNOT BE REPLACED AND MUST BE SERVICED AS A UNIT... TO THE TUNE OF $2300 PARTS AND LABOR.

NHTSA ODI 11251834

Aug 27, 2019Airbags

TAKATA RECALL. RECALL G0P SERVICED BY SERVCO TOYOTA (THIS IS NOT A COMPLAINT AGAINST SERVCO; THEY DID GREAT WORK) 30 AUG 2018 (RECEIPT IN HAND). I AM GETTING READY TO SHIP MY VEHICLE AND THE SHIPPER NEEDS THE SAFERCAR PRINTOUT (SHOWING 0 RECALLS) WHICH STILL REFLECTS AN OPEN RECALL. JUST SPOKE WITH THE TOYOTA SERVICE DESK AND WAS TOLD THAT IT CAN TAKE A YEAR FOR THE DATA TO APPEAR IN THE SYSTEM. IT WILL BE A YEAR IN THREE DAYS (30 AUG 2019). IF THEY JUST STARTED THE UPLOAD PROCESS TODAY, I CANNOT SHIP MY VAN IN THE NEXT TWO WEEKS. HOW CAN I GET THIS UPDATE EXPEDITED? HOW CAN I GET MY VIN CLEARED?

NHTSA ODI 11251871

Jul 11, 2019SteeringWheels

OUR VAN HAS 93,800 MILES ON IT AND IS MAKING A GRINDING NOISE WHEN WE TURN LEFT AND RIGHT WHILE MOVING AT SLOWER SPEEDS. WE TOOK THE VAN IN AND WERE TOLD THAT THE STRUTS NEED REPLACED AND IT WAS UNSAFE TO DRIVE. THIS IS LOW MILES FOR THIS VEHICLE AND WOULD BE STILL UNDER WARRANTY IF IT WAS NOT OLDER THAN 5 YEARS. THIS SHOULD NOT NEED A REPAIR LIKE THIS ALREADY. MANY OTHER PEOPLE HAVE HAD THE SAME COMPLAINTS ON HIS FORUM AT ABOUT THE SAME MILEAGE. TOYOTA PRIDES ITSELF ON MAKING VEHICLES TO LAST BUT HAVE MADE SEVERAL MISTAKES ON THIS MODEL. COST TO FIX IT IS $750. I BELIEVE THIS ISSUE SHOULD BE LOOKED INTO ALONG WITH THE REASON OUR VAN HAS BEEN GOING THROUGH TIRES ABOUT EVERY 25,000 MILES.

NHTSA ODI 11230959

Jun 20, 2019Airbags

PASSENGER AIRBAG FAILS TO ENGAGE WHEN PASSENGER SITS IN PASSENGER SEAT. AIRBAG INDICATOR SAYS THE AIRBAG IS NOT ENGAGED WHEN SOMEONE SITS IN THE PASSENGER SEAT.

NHTSA ODI 11221390

Jun 11, 2019Visibility & wipers

BECAUSE I LIVE ON A DIRT ROAD; I AM ASSUMING THAT BUILT UP ON THE WINDOW ROLLERS, HAVE DAMAGED MY WINDOWS. MY WINDOWS ARE SCRATCHED, TO THE POINT WHERE IT AFFECTS VISIBILITY. I THOUGHT THE SCRATCHES WERE ON THE WINDOW TINT (INTERIOR); BUT IT TURNS OUT, IT IS ON THE EXTERIOR (THE GLASS). I WENT TO A WINDOW REPAIR SHOP, HOPING THEY COULD RESURFACE THE GLASS. THEY SAID THERE IS NO REPAIR AND THAT I WOULD HAVE TO REPLACE THEM. REPLACING 3 TO FOUR WINDOWS WOULD COST OVER A THOUSAND DOLLARS (TINT EXTRA). I AM VERY DISAPPOINTED BECAUSE APART FROM THE HIDEOUS LOOK, MY FAMILIES SAFETY IS AT RISK. I CHOSE NOT TO REPLACE THE WINDOWS, BECAUSE THE ROLLERS WILL JUST BEGIN THE PROCESS ALL OVER AGAIN. IF YOU LIVE ON A DIRT ROAD, I RECOMMEND YOU EITHER WASH YOUR CAR, VERY REGULARLY OR DON'T ROLL DOWN YOUR WINDOWS AT ALL. THE LATTER IS VERY DIFFICULT FOR US TO DO. I LIVE IN SOUTHERN CALIFORNIA, AND IT GETS VERY HOT; INSIDE A PARKED VEHICLE. WHEN I PUT MY CHILDREN IN THE CAR; I ROLL DOWN THE WINDOWS IMMEDIATELY, AND START THE A.C; TO BRING THE TEMPERATURE DOWN. I HOPE TOYOTA BECOMES AWARE OF THIS PROBLEM AND INSTALLS BETTER ROLLERS, OR OFFERS REPAIRS. THANK YOU.

NHTSA ODI 11219175

Apr 20, 2019

TIRES TREAD LIFE RUNS REALLY FAST, USUALLY BETWEEN 20 - 30,000 MILES WHICH IS NOT NORMAL. THIS WAS HAPPENING NOT JUST TO ME, BUT ALSO MOST OF THE SIENNA OWNER THAT HAD COMPLAINED ONLINE.

NHTSA ODI 11202703

Apr 2, 2019Steering

WHEN AT LOW SPEEDS, TURNING LEFT OR RIGHT...THERE IS A CLUNKING SOUND. FORUMS SUGGEST THAT THE ISSUE IS EITHER THE INTERMEDIATE STEERING LINKAGE. IF THIS FAILS WILL IT CAUSE LOCK UP OR LOSS OF STEERING? THIS SHOULD BE LOOKED INTO. SO FAR, I HAVE HAD ONLY THIS 'CLUNKING' SOUND.

NHTSA ODI 11193265

Feb 22, 2019Body & structure

WHILE PULLING ON THE HANDLE TO OPEN THE DOOR, THE HANDLE BROKE OFF.

NHTSA ODI 11181764

Feb 20, 2019Suspension1 injury

MY 2013 SIENNA WAS PARKED WITH REMOTE BUTTON USED TO OPEN THE REAR HATCHBACK DOOR. IT WAS OPEN AND WE WERE LOADING UP THE BACK AREA WHEN THE HATCHBACK SUSPENSION FAILED AND THE DOOR CAME DOWN. THIS TRAPPED THE INDIVIDUAL WHO WAS STANDING UNDER IT AND IT TOOK ANOTHER PERSON TO HELP GET IT OFF THEM. IT WAS TAKEN TO THE MECHANIC WHO INFORMED US THE SHOCK WAS BAD AND THAT THERE WERE RECALLS FOR THIS ISSUE. HOWEVER IT SEEMS NOT THE 2013 VERSION WHICH SEEMS TO HAVE THE SAME ISSUE AS THE RECALLED ONE.

NHTSA ODI 11181415

Nov 18, 2018Airbags

THE PASSENGER AIR BAG LIGHT IS SOMETIMES OFF THOUGH AN ADULT FULL SIZE PASSENGER IS SITTING ON THE SEAT

NHTSA ODI 11152281

Sep 20, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11130419

Aug 15, 2018Electrical systemBody & structure

FUEL FILLER DOOR UPPER HINGE IS BROKEN. THIS PREVENTS THE ELECTRICALLY OPERATED SLIDING SIDE DOOR FROM OPENING THUS CAUSING ENTRAPMENT FOR PASSENGERS IN THE REAR SEATING AREAS. THE SLIDING DOOR SOMETIME WILL NOT OPEN WHEN PARKED OR STANDING BECAUSE OF THE BROKEN FUEL FILLER DOOR UPPER HINGE

NHTSA ODI 11120130

Aug 9, 2018

GOODYEAR ASSURANCE TIRE SIZE 235 60 R17 NUMBER FOR RECALL AND M7JJ F1R 5116 TIRE HAS WHAT THEY CALL A SEAM MANUFACTURERS DEFECT JIM NORTON TOYOTA WOULDN'T WARRANTY IT EVEN WITH AN EXTENDED WARRANTY ON MY VEHICLE BUT THEY SAID IT HAS 4/32 LEFT ON IT BUT THEY WOULD IT IF THEY WERE ME NOT TO MENTION THAT THE OUTER WALLS OF THE TIRE WHERE THE TREAD IS WERE WEARING BUT NOT THE MIDDLE AND I'LL ONLY HAVE THE VEHICLE FOR LIKE A YEAR

NHTSA ODI 11118854

Jul 23, 2018

THE PASSENGER SIDE CABLE ATTACHED TO THE SLIDING DOOR HAS STRIPPED, CAUSING AN INTERNAL JAM, DISALLOWING THE DOOR FROM CLOSING FULLY. EVEN MANUALLY CLOSING THE DOORS DOES NOT WORK, AND THE DOOR IS OPEN ROUGHLY 60% OF THE WAY. THE VAN IS STILL ABLE TO DRIVE WITH THE DOOR OPEN.

NHTSA ODI 11113051

Mar 14, 2018Body & structure

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT HAD THE SLIDING DOORS REPLACED, BUT THE HINGES ON THE INSIDE OF THE PASSENGER SIDE SLIDING DOOR WERE RUSTED OUT. AS A RESULT, THE DOOR FELL OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE SLIDING DOOR THAT WAS DETACHED FROM THE HINGE. THE CONTACT CALLED SHERMAN TOYOTA 1555 (393 COURT ST, BINGHAMTON, NY 13904, 607-724-1334) WHERE THE CONTACT WAS ADVISED THAT THE NEW DOOR HINGE WOULD COST TO REPLACE. THERE WERE NO RECALLS FOUND ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

NHTSA ODI 11079144

Mar 2, 2018AirbagsBody & structure

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V024000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THOMAS TOYOTA (1437 N LARKIN AVE, JOLIET, IL 60435, (815) 744-2760) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11075827

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Working with the data? Download all 182 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Sienna verdict →