What 69 owners told NHTSA about the 2013 Land Rover Range Rover Evoque (3-door)

TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. TWELVE MONTHS AFTER HAVING THE REAR DRIVER SIDE SEAT BELT LATCH REPLACED, REGULAR VEHICLE MAINTENANCE SHOWED THAT THE SEAT BELT LATCH WAS NOT RE-ATTACHED. THE BOLT WAS RESTING UNDERNEATH THE SEAT, WHICH LEFT THE PASSENGERS IN THE REAR WITH OUT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT BELT LATCH WAS RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,198.

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ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK TO THE DEALER AND PAY AN ADDITIONAL $380 FOR DIAGNOSTICS AFTER ALREADY PAYING THEM $200 AS THE CAR IS NO LONGER UNDER WARRANTY. VEHICLE HAS $59,250 MILES. OTHER EVOQUE OWNERS ALSO EXPERIENCE SIMILAR PROBLEMS.

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LAND ROVER PART # KNB 500023, LISTED AS KNB 500080 IN THE RANGE ROVER KIT ACCESSORY BOOKLET IS FOR A TOW HITCH, THAT HAS A HIGH FAILURE RATE. FILED CASE WITH LAND ROVER AND THEY REFUSE TO CORRECT PART UNDER THEIR LAND ROVER PROTECTION PLAN IN FORCE. THE UNIQUE PART MALE END IS INSERTED INTO A FEMALE INTEGRATED PART OF THE CHASSI AND TOGETHER FORMS A 2" X 2" CLASS III CAPABLE OF TOWNING 77016 # WITH A TONGUE WEIGHT OF 550# AS IMPRINTED OR FORGED ON THE LAND ROVER PART. THERE ARE CASES ON RECORD IN OTHER COUNTRIES THAT THERE IS A HIGH DEGREE OF FAILURE RATE WHEN THE VEHICLE IS TOWING TRAILERS ACCORDING TO THE MANUFACTURE SPECIFICATION. SO REPORT THAT THE LOCKING SYSTEM , DOES NOT LATCH FULL AND REPORTS OF THESE 5# PART WILL FALL OFF WHILE THE VEHICLE IS IN MOTION. I HAVE HAD TWO FAILURE ON TOWING AND CONSIDER THIS A HIGHWAY SAFETY ISSUE SUBJECT TO IMMEDIATE RECALL.

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VEHICLE WAS REVERSED OUT OF GARAGE AND VEHICLE WAS STOPPED WHEN EXITING THE VEHICLE. I PROCEEDED TO GO IN MY GARAGE AND TAKE GARBAGE OUT WHEN AFTER ABOUT 10 SECONDS VEHICLE WAS IN DRIVE HEADING TOWARDS ME CRUSHING ME AGAINST THE WALL PINNING ME UNTIL SOMEONE HEARD TO COME FREE THE VEHICLE. I WENT BY AMBULANCE TO HOSPITAL AND INCURRED OVER 22K IN MEDICAL BILLS.

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AUG 3, 2015 CAR DIAL SHIFTER PUT IN PARK, STOPPED ON MY 10% GRADE DRIVEWAY. CAR WAS ON! LEFT TO CHECK MAIL BOX WITH DOOR OPEN, NOTICED CAR WAS MOVING VERY SLOW. WENT BACK TO CAR TRIED TO REACH BRAKE, LEG WAS CAUGHT IN CAR AND SPEED PICKED UP EVIDENTLY IN REVERSE, FELL ON BACK, CAR DOOR ROLLED OVER ME WITH LEGS OVER HEAD. SNAPPED 5 HAMSTRING TENDONS, 2 AVULSION FRACTURES. I HAD REPORTED ON THIS SITE. NEVER HEARD BACK. NOW JEEP HAS A RECALL ON THE SAME TYPE OF COMPUTERIZED GEAR SHIFTER. ON CONSUMER AFFAIRS THERE IS ANOTHER RANGEROVER EVOQUE REPORTED GOING INTO REVERSE (BEFORE MINE DID)WHEN IN PARK WITH RUNNING AND DOOR OPEN. DRIVER WENT BACK TO GET CAR AND IT WAS UP STREET IN REVERSE AGAINST MAILBOX.

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BOUGHT PRE OWNER RANGE ROVER SPORT FROM A MASERATI OF DAYTONA (BEACH, FL) ON 5/6/16 , ON TEST DRIVE WITH SALES PERSON NOTED POOR BRAKES AND SHIMMY AT 65MPH. REQUESTING TECH INSPECTION REPORT AND NOTED ON"WE OWE YOU" DEALER FORM BRAKE ISSUE. ON 5/7 BROUGHT RRS BACK TO DEALER AND COMPLAINED. GM SAID CANT HELP! ON 5/9/16 MEET WITH SERVICE PERSON ROBERT. HE FURNISHED RO # DOCS373198 DATED 5/6 SHOWING PRE SALE INSPECTION AND 7 JOBS PERFORMED. OIL TO LR SPECS. OK; HOWEVER, 4 WHEEL ALIGHNMENT NOT TO LR SPECS; NEW FRONT AND REEAR PADS AND NOTATION" ROTORS MACHINED. LR DOESNT PERMIT MACHINING OF ROTORS, MUST BE REPLACED. ON 5/1816 INSPECTED BY LAND ROVER OF ORLANDO , FL; BRAKES FAILED DUE TO WARPING AND HAD TO HAVE 4 ROTORS REPLACED. $1315 COST NOT UNDER LR 4 YEARS WARRANTEE; BUT MASERATI OF DAYTON GAVE 60DAY/3000 MILES AND ONLY 300 MILES DRIVEN TO FL LR. . ON 5/7/16 SEND REPAIR FACILITY CERTIFIED MAIL COMPLAINING ON BRAKES; ON 5/25/16 DROVE CAR TO NY LR OF HUNTINGTON, DUE TO WIFE HAVING APPOINTMENT IN CANCER HIOSPITAL IN NYC. 5/25/16 2ND LR DEALER REINSPECTED RRS AND ALSO FOUND ROTORS WARPED. CONTATED JLR AND FINALLY GOT LR SPECS ON MAXIMUM RUN OUT (TEST FOR WARPED ROTORS) LR SPEC .002-005 MAXIMIUN. ACTUAL ON 5/18/16 MEASURED AT .006. WARPED ROTOR CASED IRRATIC BRAKING AND SHIMMOING/ JUDDER AT 65MPH BRAKING AND WITH NEW PADS NOT BRAKING PROPERLY AND FOR SAFETY, FADE OCCURRING. FILED COMPLAINT WITH FLORIDA (STATE OF SALE) REPAIR FACILITY ENFOREMENT AND MEDIATION CENTER CASE # 1605-197576 AGAINST DAYTONA DODGE FL REG # MV-01534 REPAIR FACILITY AND SEND COPIES OF ALL ORIGINAL RO BY SELLER DEALER AND TWO LR DEALERS. CAR NOT USABLE IN NY, DUE TO VIBRATION AND UNSAFE BRAKING. SENT CERTIFIED MAIL , GM LETTER ASKING REPAIR FACILITY TO PAY UNDER 60 DAY/3000 WARRANTEE TO LR OF HUNGTON, NY FOR REPAIRS EXCEEDING $1700 OR SO. FLORIDA CASE MANAGER HAS 30 DAYS.

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MY EVOQUE ONLY 3 YEARS 63,000 MILES AND THE TURBO IS BROCKEN THE DEALER LAND ROVER SAN JUAN PUERTO RICO SORRY NO WARRANTY FOR WHAT MY EVOQUE ONLY 3 YEARS

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TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED TO STOP ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

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VEHICLE BATTERY WAS BEING DRAWN DEAD INEXPLICABLY. FOUR SERVICE VISITS TO DEALER REVEALED NOTHING OTHER THAN A SILLY STORY FROM IT THAT THE CAR WAS NOT BEING DRIVEN LONG ENOUGH FOR THE BATTERY TO RECHARGE. A DIAGNOSTIC I OBTAINED FOUND A CONSTANT 12 VOLT DRAW ON THE BATTERY MORE REASONABLY EXPLAINING WHY THE 3 BATTERIES WERE DRAINED DEAD... DEALER HAD ME USING A "TRICKLE CHARGE" PLUGGING INTO AN OUTDOOR ELECTRIC OUTLET EACH NIGHT WHICH ONLY DELAYED THE INEVITABLE DEAD BATTERY. I ATTEMPTED TO LEMON LAW UNSUCCESSFULLY UNDER NYS LAW... READ ONLINE ABOUT THE "DEAD BATTERY CLUB" AMONG OWNER AND THUS CAME HERE...

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TL* THE CONTACT WAS A BODY SHOP OWNER AND WAS DOING FRONT END REPAIRS ON A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING 5 MPH IN A DRIVEWAY AT THE TIME OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE HAD SEVERE DAMAGE FOR A VERY MINOR ACCIDENT. THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE PART FOR THE CONTACT TO ORDER. THE MINOR INCIDENT CAUSED THE FRONT END DRIVER SIDE SHOCK TOWER TO BREAK AWAY FROM THE VEHICLE. THE CONTACT STATED THAT THE WAY THE FRONT END WAS MADE, THE DAMAGE SHOULD HAVE BEEN A MINIMUM OF $2,500 INSTEAD OF $50,000. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A REPAIR FOR MOST OF THE DAMAGE THE VEHICLE SUFFERED FROM THE INCIDENT. THE FAILURE MILEAGE WAS UNKNOWN.

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I WAS STOPPED AT A STOP LIGHT WITH MY FOOT ON THE BRAKE PEDAL. SUDDENLY THE ENGINE RPM WENT TO WIDE OPEN THROTTLE. I MASHED ON THE BRAKE AS HARD AS I COULD BUT THE VEHICLE KEPT GOING FORWARD. MY SON WAS IN THE CAR IN FRONT OF ME AND EVEN THOUGH HIS WINDOWS WERE CLOSED AS IT IS COLD HE HEARD THE ENGINE SCREAMING AND SAW THE VEHICLE MOVING FORWARD. HE MOVED FORWARD SO I DID NOT HIT HIM. I WAS ABLE TO PUT THE VEHICLE IN PARK AND THEN THE ENGINE WENT BACK TO IDLE. *TR

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WE WERE HEADED DOWN A FAIRLY STEEP GRADE THAT WAS COVERED IN PACKED SNOW CONDITIONS, THERE IS A BUTTON IN THE CAR THAT CONTROLS VARIOUS TERRAIN CONDITIONS AND ONE OF THEM HAS A SNOWFLAKE ON IT, MY WIFE SUGGESTED WE PUT IT IN THAT POSITION AND I THOUGHT THAT WOULD BE GOOD SINCE IT WAS SNOWING. THERE IS ALSO A HILL DECENT BUTTON THAT CONTROLS SPEED GOING DOWN HILL THAT WE HAD BEEN USING EARLIER ON DRY CONDITIONS THAT WAS ENGAGED. AS WE HEADED DOWN THE SLICK GRADE AT A CRAWLING RATE OF SPEED THE CARS BRAKES LOCKED DOWN TO THE BEST OF MY KNOWLEDGE THE WHEELS WERE TOTALLY SLIDING THE ANTI-LOCK SYSTEM WAS MAKING NOISE BUT WE WERE JUST SLIDING. I HAD NO LUCK TURNING THE WHEEL OR ASSISTING THE BRAKES TO GET THE CAR TO STOP SLIDING, WE WERE IN NO DOUBT HEADED OFF THE ROAD AND DOWN A MOUNTAIN WHEN I DECIDED TO STEP ON THE ACCELERATOR PEDAL AND THIS UNLOCKED THE BRAKES SO I COULD TURN, AS SOON AS I LET OFF THE GAS IT WOULD LOCK BACK DOWN AND START SLIDING. THERE WAS A ROAD JUST AHEAD OF US TO THE RIGHT THAT HEADED UP THE MOUNTAIN SO I STEPPED ON THE GAS AND TOOK IT UP THE ROAD TO GET THE CAR TO STOP WHILE WE WERE STILL ALIVE. WE THEN LOOKED IN THE OWNERS MANUAL AND IT DID NOT MENTION IF YOU PUT THE CAR IN SNOW FLAKE MODE IT WOULD LOCK DOWN THE WHEELS ON STEEP GRADES. SO AFTER MY WIFE SAID WE ARE SELLING THIS PIECE OF C--- I PUT THE CAR BACK IN REGULAR DRIVING MODE AND WE HEADED BACK DOWN THE SLOPE JUST USING A LOW GEAR AND MANUAL BRAKING AND THIS WOULD WORK IF YOU DID NOT PUSH ON THE BRAKE TO HARD, THEN IT WOULD START SLIDING AGAIN. SO WE TOOK IT TO THE DEALER WHEN WE HAD A CHANCE AND THEY SAID IT WAS FINE! I STILL DO NOT SEE ANY WARNINGS ABOUT NOT PUTTING THE CAR IN CERTAIN POSITIONS FOR VARIOUS DRIVING CONDITIONS ON ANY BUTTONS IN THE CAR OR IN THE OWNERS MANUAL. *TR

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TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 14,694.

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I GOT OUT OF THE EVOQUE WITH IT RUNNING AND THE DOOR OPEN. WHEN I CAME WALKING BACK THE CAR WAS GOING UP THE ROAD BY ITSELF IN REVERSE. IT HIT A MAILBOX THAT STOPPED IT. IT COULD HAVE HIT KIDS THAT ARE USUALLY IN THE AREA. LR/RR LOOKED AT IT FOR TWO WEEKS THEN TOLD ME I MUST HAVE LEFT IT IN REVERSE AND GOT OUT OF THE SUV SOMEHOW BEFORE IT MOVED. THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. WHEN I GOT IN THE SUV AFTER IT HIT THE MAILBOX IT WAS STILL IN PARK. LONG STORY SHORT IS LR/RR IS DOING NOTHING FOR US. NOW THE BODY SHOP IS TELLING US THE REPAIR PARTS THAT I HAVE TO PAY FOR WILL TAKE UP TO ONE YEAR TO GET IN. WE HAVE BEEN OVER 60 DAYS AND STILL THEY HAVE NO ETA FOR THE PARTS. WHAT A JOKE FOR A COMPANY OF THIS SIZE. MY WIFE WILL NEVER AGREE TO DRIVE THIS SUV AGAIN WITH THIS ISSUE. NEVER BUY A RR/LR. *TR

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TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. WHILE THE ENGINE WAS RUNNING AND THE VEHICLE WAS UNATTENDED, IT ACCELERATED BACKWARDS INTO A MAILBOX. THERE WERE NO INJURIES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 13,000.

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I PURCHASED A 2013 RANGE ROVER EVOQUE IN MARCH 2013. WITHIN DAYS OF PURCHASING THE NEW VEHICLE I HAD TO BRING THE VEHICLE TO TWO (2) DIFFERENT LAND ROVER DEALERSHIPS. AS IT TURNS OUT WHEN THE VEHICLE WAS ASSEMBLED THE STEERING COLUMN WAS NOT INSTALLED PROPERLY AND CAUSED THE VEHICLE TO PULL. AN EFFORT WAS MADE TO FIX THIS PROBLEM. I ALSO HAD THE FRONT AXLE REPLACED WITHIN 5 MOTHS OF OWNING THE VEHICLE. I'VE ALSO HAD NUMEROUS OTHER PROBLEMS WITH THE VEHICLE AND HAVE HAD IT IN THE REPAIR SHOP SEVERAL TIMES. *TR

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TL- THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION WAS SWITCHED TO PARK WITH THE ENGINE TURNED ON BEFORE EXITING THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT. THE CONTACT STATED THAT HE PRESSED A REMOTE BUTTON TO OPEN THE BAY DOOR TO THE BUILDING AND AS THE DOOR BEGAN TO MOVE UP THE VEHICLE SUDDENLY BEGAN TO MOVE FORWARD. THE CONTACT INDICATED THAT THE VEHICLE'S ROOF MADE CONTACT WITH THE BAY DOOR AS IT MOVED INTO THE BUILDING AND CONTINUED MOVING THROUGH THE BUILDING BEFORE CRASHING INTO AN OFFICE WALL. THE CONTACT INDICATED THE VEHICLE WAS TRAVELING APPROXIMATELY 7 MPH. AFTER THE VEHICLE CRASHED INTO THE OFFICE WALL THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND PRESS THE STOP BUTTON WHICH SHUT THE ENGINE OFF. NO INJURIES WERE REPORTED DURING THE INCIDENT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 5000. JFT

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THE NEW GENERATION 2013 RANGE ROVER, RELEASED IN DECEMBER 2012, DOES NOT HAVE ADEQUATE WINDSHIELD WASHER SPRAY NOZZLES. THEY ARE UNABLE TO APPLY WASHER FLUID TO CLEAR AN OBSTRUCTED WINDSHIELD AT ANY TRAVELING SPEED. THIS CREATES A DANGEROUS DRIVING CONDITION DURING ANY WINTER DRIVING WHICH WILL LEAD TO ACCIDENTS. LAND ROVER CORPORATE OFFICES ARE UNWILLING / UNABLE TO ADDRESS THIS DESIGN FLAW IN ANY MANNER. THEY WOULD ONLY "REFER THIS DESIGN COMPLAINT" TO THEIR CORPORATE DESIGN ENGINEERING IN SOLIHULL, ENGLAND.

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THE WASHER FLUID SPRAY NOZZLES DOES NOT PROVIDE SUITABLE SPRAY ONTO THE WINDSHIELD OTHER THAN IN PARK. INADEQUATE DESIGN, FLOW, SPRAY PATTERN IS CAUSING A SAFETY VISIBILITY ISSUE. I HAVE ATTEMPTED TO ADDRESS THE ISSUE WITH LANDROVER USA CUSTOMER SERVICE HOWEVER THEY WILL NOT FIX THE CONCERN. THEY HAVE LABELED THE ISSUE AS A "DESIGN CONCERN" NOT A SAFETY ISSUE AND "NOTIFIED" ENGINEERING IN ENGLAND FOR THEIR "POSSIBLE" REVIEW. TO CLEAR THE WINDSHIELD IN WINTER DRIVING, I MUST PULL OVER EVERY 10 - 15 MILES TO SPRAY WINDOW. THIS IS A BRAND NEW VEHICLE DESIGN FOR LAND ROVER AND AN OBVIOUS SAFETY ISSUE. I WOULD LIKE TO FILE A FORMAL SAFETY COMPLAINT WITH NHTSA.. THANK YOU FOR YOUR CONSIDERATION. I CAN FORWARD VIDEO AND PICTURES OF THE ISSUE IF DESIRED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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