What 69 owners told NHTSA about the 2013 Land Rover Range Rover Evoque (3-door)

The contact's granddaughter owns a 2013 Land Rover Range Rover Evoque. The contact stated that while her granddaughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed that the turbocharger, intake, exhaust variable valve timing (VVT), timing chain, and all other supporting parts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Consumer stated this time, dealer stated that Turbocharger, internal mechanical failure, intake and exhaust VVTs, Timing Chain, Guides, Tensioner and all other supporting parts (Intake VVT mechanical failure) needed replacement – total for this estimate is $9,952.98!!!!!

NHTSA ODI 11444449

The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving approximately 60 mph, the vehicle made an abnormally loud sound in the engine compartment. The contact stated that the service warning message was displayed. The vehicle was diagnosed with needing the exhaust replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.

NHTSA ODI 11428654

WAS DRIVING AND ALL OF A SUDDEN THERE WAS A LOUD WIND SOUND AND THEN ALL ENGINE POWER WAS LOST, IT ALSO WOULDN'T SHIFT BECAUSE OF THE LOSS OF ENGINE POWER. BUT I HAD TO AT LEAST MAKE IT HOME AND ON MY WAY HOME I WAS ON THE BYPASS AND I COULDN'T GET THE CAR TO GO ABOVE 65. IT WAS DEFINITELY STRUGGLING. I WENT TO SHOP AND GOT DIAGNOSED AND THEY CAME TO THE CONCLUSION THAT THE TURBO HAS GONE OUT AND THAT HAS BEEN A COMMON PROBLEM WITH THE EVOQUE. SO NOW IT'S A HEFTY REPAIR DUE TO FAULTY MANUFACTURING OF THE TURBOCHARGER. I LOOKED IT UP AND IT SEEMS THAT MANY EVOQUE OWNERS HAVE HAD THE SAME ISSUE WITH THEIR TURBOS GOING OUT

NHTSA ODI 11375748

WHILE DRIVING MY CAR ON A ROAD AND ATTEMPTING TO MERGE ONTO A HIGHWAY (I10) IT LOST THE ABILITY TO ACCELERATE. THE VEHICLE WOULD THEN NOT SHIFT ABOVE 3RD GEAR (AUTOMATIC). WHEN I PLACED IT MANUALLY INTO HIGHER GEARS IT TRIED TO AUTOMATICALLY DOWNSHIFT. I WAS UNABLE TO ACCELERATE TO MERGE ONTO THE HIGHWAY. I HAD TO PLACE ON MY FOUR WAYS AND MAKE AN EMERGENCY STOP TO AVOID AN ACCIDENT CAUSING A VERY UNSAFE DRIVING SITUATION. THE DEALERSHIP SAID THAT THE TURBO COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. AFTER IT WAS REPLACED I ASKED WHAT HAD CAUSED THE FAILURE AND THEY SAID THAT NOTHING I DID CAUSED IT. IT IS APPARENTLY A COMMON ISSUE FOR THE TURBO COMPONENT TO FAIL IN THE 2012-2014 MODELS. I WAS NOT WARNED ABOUT THIS SAFETY ISSUE AND THEY SAID IT IS CAUSED BY A KNOWN MECHANICAL ISSUE. THEY ALSO SAID THE REPLACED THE TURBO COMPONENT WITH AN ALTERNATE PART NUMBER BECAUSE THE ONE ORIGINALLY IN MY VEHICLE FAILS SO OFTEN THEY NO LONGER USE IT. THIS OCCURS OFTEN ENOUGH THEY ALREADY HAD THE PART IN STOCK. I THINK THEY SHOULD BE FORCED TO RECALL THESE FAULTY TURBO PARTS. I HAVE THE SERVICE RECORD IF NEEDED.

NHTSA ODI 11291924

76K MILES AND TURBO CHARGER NEEDS REPLACED. $3,454.00. RIDICULOUS. NO TEPAIR SHOULD BE THIS MUCH. MANY ONLINE COMPLAINTS AT SIMILAR MILES. FOR A 4 CYLINDER ENGINE THIS IS HORRIBLE! NOTICED SLOW ACCELERATION WHEN ATTEMPTING TO GO UP HILLS.

NHTSA ODI 11244271

I HAVE 50234 MILEAGE IN MY VEHICLE AND MY TURBO WENT OUT I TOOK IT THE DELLER SHOP AND THEY DON'T COVER OR GIVE ME ANY KIND OFF DISCOUNT IF I NEW FROM THE BEGINNING I WELL NOT GONNA BY THIS CAR. I THOUGHT THIS CAR IS SUPPORT TO BE RELIABLE CAR I WANT SOME ONE TO ANSWER THIS FOR ME OR I WELL TAKE FATHER ACTION ASAP..

NHTSA ODI 11192765

TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER ALEXANDRIA, 2712 DUKE STREET, ALEXANDRIA, VA, 22314) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO MENTIONED THAT THE AIR BAGS AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 11113525

DRIVING ON PHOENIX CITY STREET 51ST AVENUE GOING SOUTH AT 5:00 PM IN AFTERNOON. FAILURE OF A ENGINE/COOLING SYSTEM OUTLET PIPE LED TO EXPULSION OF ALL COOLANT, OVERHEATING OF THE ENGINE TO ITS SHUTDOWN WITHIN THREE MINUTES, THE ENGINE GOT SO HOT IT RUPTURED A FUEL LINE OVER THE ENGINE SPRAYING THE ENGINE COMPARTMENT WITH GASOLINE. UNAWARE OF THE FUEL LEAK I ATTEMPTED TO RE START THE VEHICLE TO MOVE IT INTO A NEARBY PARKING LOT. I EVENTUALLY RESTARTED IT AND I LIMPED IT INTO THE PARKING LOT WHERE IT CONTINUED TO LEAK FUEL. THE ENGINE WAS BLOWN FROM THE OVERHEATING AND REQUIRES A COMPLETE REBUILD OR REPLACEMENT AT $15K TO $35K IN COST. THE LANDROVER SERVICE DIRECTOR ROBERT LYLER, CONFIRMED THAT FAILURE OF THE OUTLET PIPE IS COMMON. IT OCCURS RANDOMLY AND WITHOUT NOTICE OR ANY SIGNS OF FATIGUE OR WEAR. IT'S FAILURE IS ALWAYS A MASSIVE RUPTURE, NEVER JUST A LEAK OR SMALL SPRAY. I RECEIVED ONLY A 5 SECOND WARNING THAT THE COOLANT WAS LOW. NO OTHER WARNING LIGHTS APPEARED AND THE TEMPERATURE GUAGE NEVER SHOWED THE HIGH TEMPERATURE OR OVERHEATING. MY FAMILY AND I ARE LUCKY THAT THE ENGINE DID NOT CATCH FIRE AND THE FIRE FOLLOW THE FUEL LINE TO THE GAS TANK ENDING IN AN EXPLOSION. THE VEHICLE IS NOW AT THE LANDROVER NORTH SCOTTSDALE DEALERSHIP. IT HAS NOT BEEN REPAIRED. THE EXTENDED WARRANTY COMPANY REFUSED TO PAY SAYING THAT THE PART WAS A WEAR AND TEAR/MAINTENANCE ITEM AND I HAVE FILED A CLAIM WITH LAND ROVER CORPORATE BUT HAVE RECEIVED NO RESPONSE AS OF THIS CLAIM. PLEASE SEE ATTACHED DOCUMENT FOR A MORE DETAILED DESCRIPTION OF THE INCIDENT.

NHTSA ODI 11113150

VEHICLE HAS JUST OVER 50,000 MILES , WARRANTY EXPIRES AT 50,000. LOOKING ON THE INTERNET I FOUND THAT THE 2013-2015 MODELS OF THIS CAR HAS HAD HUNDREDS OF PROBLEMS WITH THE TURBO WHICH GOES OUT BEFORE AND AFTER 50,000 MILE ,MOST OF THE TIME LAND ROVER WILL NOT COVER ALWAYS BLAMING THE CONSUMER , I FOUND WELL OVER A MILLION HITS ON THE INTERNET CONCERNING THIS PROBLEM , BUT LAND ROVER REFUSES TO DO A RECALL, CAR ACTUALLY LOSES ALL POWER AND STOPS DEAD ANYWHERE WHEN IT BLOWS , IF YOU GO ON THE INTERNET YOU'LL SEE A CLUB THAT FORMED IN ENGLAND CONCERNING THIS , THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON THE FAULTY TURBO'S ON THE ENGINE ON THE 2013-2015 RANGE ROVER EVOQUES,. LAND ROVER N.A. CUSTOMER SERVICE ACTUALLY BLAMED ME FOR NOT DOING OIL CHANGES , WHICH I HAVE ALL RECEIPTS , SOCIAL MEDIA HAS HUNDREDS OF PAGES RELATING TO THE EVOQUES TURBO FAILURES, ALSO CONSUMER AFFAIRS HAS SEVERAL PAGES ON THE RANGE ROVER EVOQUES ENGINE AND TURBO PROBLEMS AND FAILURES , WHY HASNT THE U SGOVERMNENT FORCED A RECALL ON THIS SERIOUS SAFETY ISSUE, LIKE I PREVIOUSLY STATED , THIS HAPPENS WHEN I VEHICLE WAS ON THE INTERSTATE , I READ WHERE ONE GIRL IN OHIO WAS IN THE MIDDLE LANE OF AN INTERSATE AND HER CAR STOPPED DEAD ,ALMOST GETTING REAR ENDED , PLEASE ADDRESS THIS ISSUE,

NHTSA ODI 11102828

ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK TO THE DEALER AND PAY AN ADDITIONAL $380 FOR DIAGNOSTICS AFTER ALREADY PAYING THEM $200 AS THE CAR IS NO LONGER UNDER WARRANTY. VEHICLE HAS $59,250 MILES. OTHER EVOQUE OWNERS ALSO EXPERIENCE SIMILAR PROBLEMS.

NHTSA ODI 10897792

MY EVOQUE ONLY 3 YEARS 63,000 MILES AND THE TURBO IS BROCKEN THE DEALER LAND ROVER SAN JUAN PUERTO RICO SORRY NO WARRANTY FOR WHAT MY EVOQUE ONLY 3 YEARS

NHTSA ODI 10870035