What 69 owners told NHTSA about the 2013 Land Rover Range Rover Evoque (3-door)

FRONT PASSENGER DOOR DOES NOT UNLOCK UNLESS OPENED FROM THE INSIDE; OR FRONT PASSENGER DOOR DOES NOT LOCK. BOTH ISSUES HAVE BEEN ONGOING AND HAS BEEN "FIXED" BY LAND ROVER 3 TIMES. THERE HAVE BEEN OTHER ELECTRICAL FAILURES INCLUDING THE AUTOMATIC LIFTGATE NOT WORKING IN THE PAST.

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THE FRONT WINDSHIELD IS LOOSE AND LEAKS EXTREME TOOK IT TO A WINDSHIELD PROFESSIONAL AND SAID IT WAS A MANUFACTURER DEFECT BECAUSE THEY HAD MANY CLIENT WITH SAME PROBLEM. TOOK IT TO DEALER AND ALSO SAID CLIENTS WITH SAME PROBLEM. SADLY WHEN I CONTACTED CORPORATE THEY SAID THEY COULDN'T HELP. STANDING. JUST BOUGHT CAR FROM INDIVIDUAL. FOTO SHOWS PLASTIC BAG I HAD TO PUT FOR PROTECTION. WET ALL DASHBOARD STEERING AND LEATHER SEAT. *TR

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PASSENGER SIDE SRS WARNING LIGHT. PASSENGER SEAT MODULE AND OCCUPANT SEAT SENSOR MODULE FAULT/ FAILED. ISSUE OCCURRED AND WAS CONSISTENT BOTH WHEN CAR WAS IN MOTION AND WHEN STATIONARY.

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WHILE DRIVING MY CAR ON A ROAD AND ATTEMPTING TO MERGE ONTO A HIGHWAY (I10) IT LOST THE ABILITY TO ACCELERATE. THE VEHICLE WOULD THEN NOT SHIFT ABOVE 3RD GEAR (AUTOMATIC). WHEN I PLACED IT MANUALLY INTO HIGHER GEARS IT TRIED TO AUTOMATICALLY DOWNSHIFT. I WAS UNABLE TO ACCELERATE TO MERGE ONTO THE HIGHWAY. I HAD TO PLACE ON MY FOUR WAYS AND MAKE AN EMERGENCY STOP TO AVOID AN ACCIDENT CAUSING A VERY UNSAFE DRIVING SITUATION. THE DEALERSHIP SAID THAT THE TURBO COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. AFTER IT WAS REPLACED I ASKED WHAT HAD CAUSED THE FAILURE AND THEY SAID THAT NOTHING I DID CAUSED IT. IT IS APPARENTLY A COMMON ISSUE FOR THE TURBO COMPONENT TO FAIL IN THE 2012-2014 MODELS. I WAS NOT WARNED ABOUT THIS SAFETY ISSUE AND THEY SAID IT IS CAUSED BY A KNOWN MECHANICAL ISSUE. THEY ALSO SAID THE REPLACED THE TURBO COMPONENT WITH AN ALTERNATE PART NUMBER BECAUSE THE ONE ORIGINALLY IN MY VEHICLE FAILS SO OFTEN THEY NO LONGER USE IT. THIS OCCURS OFTEN ENOUGH THEY ALREADY HAD THE PART IN STOCK. I THINK THEY SHOULD BE FORCED TO RECALL THESE FAULTY TURBO PARTS. I HAVE THE SERVICE RECORD IF NEEDED.

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WHILE DRIVING ON A CITY STREET MY ENTIRE STEERING WHEEL CAME LOOSE AND DETACHED FROM THE VEHICLE.

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76K MILES AND TURBO CHARGER NEEDS REPLACED. $3,454.00. RIDICULOUS. NO TEPAIR SHOULD BE THIS MUCH. MANY ONLINE COMPLAINTS AT SIMILAR MILES. FOR A 4 CYLINDER ENGINE THIS IS HORRIBLE! NOTICED SLOW ACCELERATION WHEN ATTEMPTING TO GO UP HILLS.

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TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON THE VEHICLE WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL, BUT THE REMEDY WAS NOT AVAILABLE. JAGUAR DALLAS (11400 N CENTRAL EXPY, DALLAS, TX 75243, 214-691-42944) WAS CONTACTED AND WAS INFORMED THAT THE ONLY RECALL WAS FOR THE DOOR LATCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,000.

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SOUNDS LIKE THEY ARE VERY AWARE OR LTB00795NAS1. A TECHNICAL BULLETIN INVOLVING THE "ACTIVE ON DEMAND COUPLING OIL PUMP" THAT JUST HAPPENS TO MESS UP ON SPECIFIC CARS FROM A SPECIFIC PLANT AT WITH NO FAULT TO THE DRIVER, YET THIS IS NOT A RECALL?? I CALLED LR USA AND THE REPRESENTATIVE SAID IT DID NOT MEET THE STANDARDS OF A RECALL, WHATEVER THAT MEANS.

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I HAVE 50234 MILEAGE IN MY VEHICLE AND MY TURBO WENT OUT I TOOK IT THE DELLER SHOP AND THEY DON'T COVER OR GIVE ME ANY KIND OFF DISCOUNT IF I NEW FROM THE BEGINNING I WELL NOT GONNA BY THIS CAR. I THOUGHT THIS CAR IS SUPPORT TO BE RELIABLE CAR I WANT SOME ONE TO ANSWER THIS FOR ME OR I WELL TAKE FATHER ACTION ASAP..

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UPON STARTING THE ENGINE IN THE GARAGE WITH THE HEAT SYSTEM ON THE EXHAUST FROM THE ENGINE ENTERS THE CABIN OF THE CAR WITH CARBON MONOXIDE FUMES. SMELL IS SICKENING, POISONOUS, AND DANGEROUS. THE CAUSE AS PER MY REPAIRMAN: THE EXHAUST MANIFOLD HAS A FAULTY DESIGN. THE PIECES ARE WELDED, THE WELDING FAILS, A CRACK ALLOWS CARBON MONOXIDE TO LEAK INTO THE CABIN OF THE VEHICLE. THE EXHAUST MANIFOLD AND TURBO CHARGER ARE ONE PIECE. REPAIR COSTS OVER $3000. THE CAR HAS 44,000 MILES ON IT. THE NEWLY INSTALLED EXHAUST MANIFOLD/TURBO CHARGER IS THE SAME DESIGN THAT FAILED, LAND ROVER HASN'T MADE ANY CHANGES. IT'S LIKELY THIS NEW PART WILL FAIL AS WELL.

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I WAS DRIVING AND I GOT A MESSAGE SAYING ABS INACTIVE NO STABILITY CONTROL THIS HAPPEND 2 TIMES ALREADY IN THE PAST MONTH

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TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A LOSS OF COMMUNICATION WITH THE RESTRAINT. THE VEHICLE WAS TAKEN TO LAND ROVER RICHMOND (11670 MIDLOTHIAN TURNPIKE, 23113, VA, (866) 223-3943) WHERE IT WAS DIAGNOSED THAT THE SENSOR AND PASSENGER SIDE CUSHION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 40,270. THE VIN WAS NOT AVAILABLE.

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TAKATA RECALL, AIRBAG SENSOR SENDING SIGNAL WHEN CAR IS STARTED THAT AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CAR CRASH.

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I HAVE A 2013 LAND ROVER RANGE ROVER SUPERCHARGE. WHILE DRIVING AT ALL SPEEDS AND I HAVE A FRONT PASSENGER THE VEHICLE LIGHT HAS COME ON ADVISING THE FRONT PASSENGER AIR BAGS ARE DISABLED. I HAVE CONTACTED LAND ROVER REGARDING A RECALL ISSUES NHTSA CAMPAIGN NUMBER: 15V093000 BUT THEY ADVISED MY VIN NUMBER DOES NOT APPLY TO THIS RECALL, ALTHOUGH IT IS THE EXACT SAME ISSUE. PICTURE ATTACHED WAS TAKEN WHILE DRIVING 50 MILES PER HOUR WITH FRONT PASSENGER SEATED.

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TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING DOWN A HILL AT APPROXIMATELY 25 MPH, THE BRAKING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME VERY STIFF WHEN DEPRESSED AND THE VEHICLE FAILED TO STOP. THE DRIVER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LAND ROVER CHANTILLY, 4120 AUTO PARK CIR, CHANTILLY, VA 20151) AND THE BRAKE VENT BOOSTER WAS REPLACED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED WHILE DRIVING ON A LEVEL SURFACE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO REPLACED THE BRAKE BOOSTER AND BRAKE VALVES, BUT THE FAILURE RECURRED WHILE DRIVING IN REVERSE ON AN INCLINE. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY AND THERE WAS NO FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 56,000.

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TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER ALEXANDRIA, 2712 DUKE STREET, ALEXANDRIA, VA, 22314) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO MENTIONED THAT THE AIR BAGS AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

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DRIVING ON PHOENIX CITY STREET 51ST AVENUE GOING SOUTH AT 5:00 PM IN AFTERNOON. FAILURE OF A ENGINE/COOLING SYSTEM OUTLET PIPE LED TO EXPULSION OF ALL COOLANT, OVERHEATING OF THE ENGINE TO ITS SHUTDOWN WITHIN THREE MINUTES, THE ENGINE GOT SO HOT IT RUPTURED A FUEL LINE OVER THE ENGINE SPRAYING THE ENGINE COMPARTMENT WITH GASOLINE. UNAWARE OF THE FUEL LEAK I ATTEMPTED TO RE START THE VEHICLE TO MOVE IT INTO A NEARBY PARKING LOT. I EVENTUALLY RESTARTED IT AND I LIMPED IT INTO THE PARKING LOT WHERE IT CONTINUED TO LEAK FUEL. THE ENGINE WAS BLOWN FROM THE OVERHEATING AND REQUIRES A COMPLETE REBUILD OR REPLACEMENT AT $15K TO $35K IN COST. THE LANDROVER SERVICE DIRECTOR ROBERT LYLER, CONFIRMED THAT FAILURE OF THE OUTLET PIPE IS COMMON. IT OCCURS RANDOMLY AND WITHOUT NOTICE OR ANY SIGNS OF FATIGUE OR WEAR. IT'S FAILURE IS ALWAYS A MASSIVE RUPTURE, NEVER JUST A LEAK OR SMALL SPRAY. I RECEIVED ONLY A 5 SECOND WARNING THAT THE COOLANT WAS LOW. NO OTHER WARNING LIGHTS APPEARED AND THE TEMPERATURE GUAGE NEVER SHOWED THE HIGH TEMPERATURE OR OVERHEATING. MY FAMILY AND I ARE LUCKY THAT THE ENGINE DID NOT CATCH FIRE AND THE FIRE FOLLOW THE FUEL LINE TO THE GAS TANK ENDING IN AN EXPLOSION. THE VEHICLE IS NOW AT THE LANDROVER NORTH SCOTTSDALE DEALERSHIP. IT HAS NOT BEEN REPAIRED. THE EXTENDED WARRANTY COMPANY REFUSED TO PAY SAYING THAT THE PART WAS A WEAR AND TEAR/MAINTENANCE ITEM AND I HAVE FILED A CLAIM WITH LAND ROVER CORPORATE BUT HAVE RECEIVED NO RESPONSE AS OF THIS CLAIM. PLEASE SEE ATTACHED DOCUMENT FOR A MORE DETAILED DESCRIPTION OF THE INCIDENT.

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VEHICLE HAS JUST OVER 50,000 MILES , WARRANTY EXPIRES AT 50,000. LOOKING ON THE INTERNET I FOUND THAT THE 2013-2015 MODELS OF THIS CAR HAS HAD HUNDREDS OF PROBLEMS WITH THE TURBO WHICH GOES OUT BEFORE AND AFTER 50,000 MILE ,MOST OF THE TIME LAND ROVER WILL NOT COVER ALWAYS BLAMING THE CONSUMER , I FOUND WELL OVER A MILLION HITS ON THE INTERNET CONCERNING THIS PROBLEM , BUT LAND ROVER REFUSES TO DO A RECALL, CAR ACTUALLY LOSES ALL POWER AND STOPS DEAD ANYWHERE WHEN IT BLOWS , IF YOU GO ON THE INTERNET YOU'LL SEE A CLUB THAT FORMED IN ENGLAND CONCERNING THIS , THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON THE FAULTY TURBO'S ON THE ENGINE ON THE 2013-2015 RANGE ROVER EVOQUES,. LAND ROVER N.A. CUSTOMER SERVICE ACTUALLY BLAMED ME FOR NOT DOING OIL CHANGES , WHICH I HAVE ALL RECEIPTS , SOCIAL MEDIA HAS HUNDREDS OF PAGES RELATING TO THE EVOQUES TURBO FAILURES, ALSO CONSUMER AFFAIRS HAS SEVERAL PAGES ON THE RANGE ROVER EVOQUES ENGINE AND TURBO PROBLEMS AND FAILURES , WHY HASNT THE U SGOVERMNENT FORCED A RECALL ON THIS SERIOUS SAFETY ISSUE, LIKE I PREVIOUSLY STATED , THIS HAPPENS WHEN I VEHICLE WAS ON THE INTERSTATE , I READ WHERE ONE GIRL IN OHIO WAS IN THE MIDDLE LANE OF AN INTERSATE AND HER CAR STOPPED DEAD ,ALMOST GETTING REAR ENDED , PLEASE ADDRESS THIS ISSUE,

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DASHBOARD IS HEAVING, SEPARATING AND EXPOSING THE AIRBAG ON PASSENGER SIDE. DEALER CANNOT REPAIR BUT SAID THAT IF THE SEPARATION BECOMES LARGER THE AIRBAG MAY NOT DEPLOY IN THE PROPER DIRECTION OR MAY DEPLOY UNNECESSARILY. DEALER RECOMMENDED ENTIRE DASHBOARD REPLACEMENT FOR $3600. THE SEPARATION IS OF COURSE GETTING BIGGER EVERY DAY AN POSES A SAFETY RISK. THE ATTACHED PICTURE WAS TAKEN SEVERAL WEEKS AGO AND THE SEPARATION IS NOW MUCH LARGER.

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FAMILY OF FOUR DRIVING AT HIGHWAY SPEED OF 70MPH WHEN BRAKES GAVE OUT. DRIVING STRAIGHT ON FLAT HIGHWAY IN SUNNY DAY CONDITIONS. COULD NOT STOP THE CAR. AFTER BARELY MISSING CAUSING A MAJOR ACCIDENT, WAS ABLE TO MAKE IT TO THE SHOULDER. THE CAR IS ONLY FOUR YEARS OLD WITH 47K MILES. VACUM PUMP AT FAULT. A MODERN 4 YEAR OLD CAR SHOULDN'T PUT PEOPLES LIVES AT RISK FOR MASS BREAK SYSTEM FAILURE. WE ARE FORTUNATE TO HAVE AVOIDED THE ACCIDENT BUT PEOPLE COULD HAVE DIED. I CONTACTED RANGE ROVER CORPORATE BUT DID NOT SHOW ANY CONCERN.

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TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 66,000. UPDATED 10/17/17*LJ *AS

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PASSENGER AIRBAG SENSOR HAS DISABLED MY PASSENGER AIRBAG. NOTE: NOTICED OTHER LAND ROVER VEHICLES HAVE A RECALL FOR THIS SAME ISSUE. IF MY VEHICLE HAS THE SAME ISSUE, SHOULDN'T IT BE RECALLED AS WELL? NO ACCIDENT, THE LIGHT JUST CAME ON FOR NO REASON WHILE DRIVING WITH NO PASSENGER.

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TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO MONTHS PRIOR TO THE CRASH, THE BRAKES FAILED TO RESPOND. THE CONTACT PULLED OVER AND NOTICED FLUID COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE FLUID HOSE WAS DAMAGED AND NEEDED REPLACEMENT. THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,600.

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MY LAND ROVER EVOQUE WAS RUNNING IN MY DRIVEWAY IN THE PARK POSITION (WARMING UP). I STEPPED OUT OF THE VEHICLE TO GRAB SOMETHING FROM MY HOUSE AND WITHIN MINUTES I HEARD A BANG, THE CAR WENT INTO DRIVE AND SMASHED INTO MY FENCE, CONTINUED TO SMASH THROUGH THE FENCE AND LANDED INTO MY POOL. IT STOPPED THERE AND NEEDED TO BE TOWED OUT. THIS IS THE SECOND INSTANCE. THE FIRST INSTANCE HAPPENED IN MARCH 2015. MY CAR WAS IN PARK IN THE DRIVEWAY. I STARTED THE CAR, RAN BACK INTO MY HOUSE AND HEARD A LOUD BANG. THE CAR SLAMMED INTO MY FENCE BUT LUCKILY A CEMENT POST STOPPED IT. WHEN I APPROACHED THE CAR IT WAS IN THE PARK GEAR AND LUCKILY NO EXTERNAL DAMAGE WAS DONE. THIS SHIFT GEAR NEEDS TO BE LOOKED AT FOR A POTENTIAL RECALL.

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THE DRIVER AND PASSENGER SIDE MIRRORS DO NOT UNFOLD IF YOU FOLLOW THESE STEPS. I HAVE TESTED THIS ON MY 2013 EVOQUE AND A RENTAL 2014 Y YOU WILL NEED TWO PEOPLE TO REPRODUCE THIS. 1) HAVE PASSENGER HOLD THE KEY AND UNLOCK THE VEHICLE FROM A DISTANCE 2) DRIVER GETS IN, AND TRIES STARTING VEHICLE WITH THE PASSENGER IN THE CAR BUT THE KEY MUST NOT BE DETECTED (I.E.: DRIVER PUSHES START BUTTON WHILE PASSENGER IS JUST GETTING IN THE CAR, SUBSEQUENT ATTEMPTS SHOULD RESULT IN "KEY NOT DETECTED" EVEN IF THE DRIVER NOW HOLDS THE KEY IN THEIR HAND.) 3) WHILE SITTING IN THE CAR, LOCK THE CAR USING THE KEYFOB. 4) CAR SHOULD NOW START WHEN YOU PUSH THE START BUTTON. TAKE NOTE AT HOW THE DRIVER AND PASSENGER SIDE MIRRORS WILL NOT UNFOLD EVEN WHEN THE CAR IS ABLE TO BE DRIVEN DOWN THE ROAD. THIS HAPPENED TO ME DURING THE NIGHT WITH MY BLACK VEHICLE AND I COULD NOT TELL THAT THE MIRRORS WERE NOT UNFOLDED AND IT APPEARS TO THE DRIVER THAT THEY ARE JUST FINE WHEN THEY TRULY ARE JUST PROVIDING A REFLECTION OF THE CAR, SO I WAS NOT ABLE TO SEE ANY TRAFFIC USING THOSE MIRRORS. THE SIMPLE FIX IS TO GET OUT OF THE CAR, LOCK IT, UNLOCK IT, GET IN AND START IT AND THE MIRRORS WILL COME OUT. I HAVE BEEN ABLE TO EASILY REPRODUCE THIS, SHOULD YOU HAVE ANY QUESTIONS ON REPRODUCING IT PLEASE LET ME KNOW. -REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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