What 195 owners told NHTSA about the 2013 Hyundai Genesis Coupe

WHILE TRAVELING AT THE POSTED HIGHWAY SPEED I HAD THE CRUISE CONTROL ENGAGED WHEN SUDDENLY THE CAR LURCHED, THEN SURGED. I STARTED/TRIED TO USE THE BRAKES TO SLOW THE CAR. THAT DIDN'T WORK. I TRIED TO DISENGAGE THE CRUISE CONTROL...THAT DIDN'T WORK....CAR KEPT SPEEDING UP TILL I HIT A MASSIVE RV AT 90MPH. I WAS KNOCKED UNCONSCIOUS, TAKEN BY AMBULANCE TO A TRAUMA CENTER, AND LATER LEARNED THAT NONE OF THE MANY AIRBAGS THAT THIS CAR HAD DID NOT DEPLOY. I AM TRULY BLESSED HAVING SURVIVED THIS ACCIDENT. THERE NEEDS TO BE BETTER VEHICLES WITH BETTER WORKING SYSTEMS TO PROTECT US. I WILL NOT RENT ANOTHER HYUNDAI EVER AGAIN!! *JS

NHTSA ODI 10592196

TRAVEL ON COUNTY ROAD LOST CONTROL OF THE CAR HIT THE BRAKES AND CAR WOULD NOT STOP CRASHED INTO A FENCE AND HAD DAMAGE ON FRONT AND BOTH SIDE OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE CAR WAS CONSIDERED A TOTAL LOST BY THE INSURANCE COMPANY BUT I WOULD LIKE AN INVESTIGATION ABOUT THE AIRBAGS. *TR

NHTSA ODI 10586449

THIS HAPPENED TO ME SEVERAL TIMES BUT THE LAST TIME KILLED THE CAR. I WAS TAPPED ON THE REAR BUMPER GETTING ON THE FREEWAY AND WAS IN A FULL COUNTER LOCK SLIDE AND THE ABS DID NOT STOP THE CAR. INSTEAD OF STOPPING ON THE SHOULDER OF THE FREEWAY THE CAR SHOT AROUND AND LAUNCHED ME INTO TRAFFIC. I WAS MASHING ON THE BRAKES AS HARD AS I COULD BUT THE CAR WOULD NOT STOP OR SLOW DOWN. I WAS HIT BY A BMW AND THE CAR WAS TOTALED. I?M LUCKY TO BE ALIVE. THE ABS NEEDS TO BE RECALIBRATED OR REPAIRED TO PREVENT THIS FROM HAPPENING TO OTHERS. *JS

NHTSA ODI 10579103

FROM DRIVING THROUGH SNOW (WITH NEWER TIRES), THE WHEELS BECAME HOT ENOUGH TO BE LITERALLY ON FIRE AND GLOWING RED. DEALER SAYS THE E.T.C. MALFUNCTIONED BUT HYUNDAI REFUSES RESPONSIBILITY. *TR

NHTSA ODI 10577533

THE VEHICLE SETS BRAKES WHEN I ACCELERATE AND BRINGS MY CAR TO A STOP. IT WILL NOT RELEASE THE BRAKES. WHEN THE VEHICLE COMES TO A STOP THE VEHICLE WON'T MOVE. YESTERDAY IT OCCURRED TWICE AND THE SECOND TIME A FEMALE CONTACT HER HUSBAND AND HE TOLD HER TO HAVE ME PUMP THE BRAKES TO SEE IF THEY RELEASE. THE BRAKES RELEASED. THE TRACTION CONTROL ON THE DASH FIGURE CAME ON AND WOULD NOT CLEAR. I BELIEVE IT HAS BE SOMETHING WRONG WITH THAT FEATURE ON THE VEHICLE. A VERY DANGEROUS FAULT. *TR

NHTSA ODI 10564167

I WAS STOPPED AT A RED LIGHT IN THE LEFT TURN LANE. ALL OF A SUDDEN I WAS ROLLING FORWARD WHILE MY FOOT WAS FIRM ON THE BRAKE. I WAS ABLE TO PRESS THE BRAKE EVEN FURTHER, BUT I KEPT ROLLING FORWARD UNTIL I CRASHED INTO THE CAR IN FRONT OF ME. THANKFULLY, IT WAS A VERY STURDY TRUCK WITH A TRAILER HITCH. I HAVE DAMAGE TO MY GRILL WHERE THE HITCH HIT MY CAR. THE BRAKE PRESSED TO THE FLOOR AND DID NOT STOP MY CAR FROM ROLLING FORWARD. I WAS ABLE TO DRIVE THE CAR TO THE CLOSEST PARKING LOT IN THAT INTERSECTION. I WAITED FOR A TOW TO THE DEALERSHIP. THE BRAKES SEEMED TO WORK FINE AGAIN; THE SERVICE DEPARTMENT TOLD ME THERE WAS NOTHING WRONG WITH MY CAR OR ITS BRAKES. I LEFT THE CAR WITH THE MECHANIC TO DRIVE HOME AND CONTINUE TO TEST IT TO REENACT THE PROBLEM. WHEN I GOOGLED "HYUNDAI GENESIS BRAKE FAILURE", THERE WERE A FEW OTHER INSTANCES OF THIS ISSUE. I AM SO SCARED TO DRIVE MY CAR AGAIN. *TR

NHTSA ODI 10543383

I HAD 2 ACCIDENTS ON 7/7/2013. ONE LOW SPEED REAR END COLLISION WITH A MINI-VAN. THE OTHER WAS A HIGH SPEED REAR END COLLISION WITH LARGE RV. BOTH TIMES I HAD THE CRUISE CONTROL ENGAGED, AND COULD NOT STOP THE VEHICLE USING THE CAR'S BRAKE PEDAL SYSTEM. I WAS EVENTUALLY TAKEN TO AN ER, THEN ADMITTED TO AN ICU WARD. I SUSTAINED A CONCUSSION, BRUISES, AND ABRASIONS. MOST OF WHAT HAPPENED IN THE HIGH SPEED COLLISION ARE OF TEMPORARY MOMENTS OF MEMORIES DUE TO THE CONCUSSION AND LOSS OF CONSCIOUSNESS. I AM QUITE UPSET TO HAVE GONE THROUGH THESE ACCIDENTS WITH A NEW 2013 HYUNDAI GENESIS THAT WAS RENTED FROM ENTERPRISE RENTAL CAR FROM LOGAN AIRPORT IN BOSTON MASS. THERE WAS NO AIRBAG DEPLOYMENT IN EITHER ACCIDENT. CAR WAS TOWED AWAY AND DO NOT CURRENTLY KNOW THE VIN OF THE VEHICLE THAT I AM REPORTING. *TR

NHTSA ODI 10524854