What 195 owners told NHTSA about the 2013 Hyundai Genesis Coupe

The adjustment on the steering column for telescopic/up/down adjustments doesn't hold the steering wheel in place, even under light pressure like trying to honk the horn, the column just pushes in. Since the column cannot stay in place under light pressure, it won't stay in place if the driver's airbag is deployed possibly causing severe injury or death. I first noticed this problem back in 2015, the local deal refused to fix the problem and wanted me to pay for the NEW steering column and the labor to replace it.

NHTSA ODI 11635150

I WAS DRIVING AND EVERY LIGHT IN THE DASH CAME ON AND THE CAR SHUT COMPLETELY DOWN I WAS ABLE TO COAST INTO KFC PARKING LOT TO STOP AND RESTART.

NHTSA ODI 11348734

WHILE TURNING RIGHT OR LEFT AT SLOW RATE THE VEHICLE STALLS, POWER STEERING SHUTS DOWN. I HAVE REPORTED TO HYUNDAI ON 2 OCCASIONS. DEALER SAYS ISSUE CAN'T BE REPLICATED. MAJOR SAFETY CONCERN AND THERE ARE NUMEROUS REPORTS ONLINE OF THE EXACT SAME ISSUE AS MINE. IN MOTION, CITY STREET, TURNING. *TR

NHTSA ODI 11324445

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 15 MPH, THE ENGINE STARTED TO STALL BUT DID NOT TURN OFF AND THE STEERING WHEEL SEIZED. THE CONTACT CALLED SOUTH POINT HYUNDAI (LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (877) 824-3142) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.

NHTSA ODI 11204444

AS IM COMING TO A COMPLETE STOP AT A STOP SIGN I ACCELERATE ONTO A BUSY HIGHWAY AND THE TRANSMISSION ACTED AS THOUGH IT DID NOT WANT TO ENGAGE AND THE MOTOR REVED UP AND CAUSED MY VEHICLE TO FISH TAIL. MY DAUGHTER AND I WERE IN THE VEHICLE.

NHTSA ODI 11082227

WHILE SLOWING DOWN TO A STOP AT A STOP SIGN AT 15MPH THE CAR LOCKED UP AND I COULDN'T TURN THE WHEEL, PRESS THE BRAKE, AND THE VEHICLE WOULDN'T EVEN ACCELERATE WHEN IT ROLLED TO A STOP. ALL THE LIGHTS ON THE DASH LIT UP AND STAYED LIT UP. THE CAR WAS IN DRIVE AND WASN'T MOVING. I TOOK A VIDEO OF MY FOOT OFF OF THE GAS AND THE CAR IN DRIVE AND IT WASN'T MOVING. ALSO SHOWN IN THE VIDEO I TOOK I SHOW ALL THE LIGHTS LIT UP ON THE DASH. THIS IS THE 2ND TIME THIS HAS HAPPENED WITH MY FAMILY IN THE CAR, WIFE AND TWO KIDS. I AM VERY CONCERNED SINCE THIS OUR DAILY DRIVER AND ALWAYS HAS OUR CHILDREN IN THE VEHICLE THAT THIS WILL HAPPEN WHILE ON THE INTERSTATE AND POSSIBLY CAUSE US TO GET IN A VERY BAD ACCIDENT. I ALSO COULD NOT PUT THE CAR INTO PARK. I HAD TO PRESS THE ON OFF BUTTON AND SHUT THE CAR COMPLETELY OFF AND RESTART IT FOR IT TO DO ANYTHING. BUT BOTH TIMES IT HAPPENED LUCKILY NO VEHICLES WERE IN FRONT OF ME BECAUSE I WAS UNABLE TO DO ANYTHING TO STOP THE CAR IT HAD TO ROLL TO A STOP AND BOTH TIMES IT WAS AT 15-20MPH. IT WAS IN A STREET TURNING OUT OF A DEVELOPMENT. I HAVE FOUND IN FORUMS THAT I AM NOT THE ONLY PERSON WITH THE ISSUE AND THAT SOMEONE HAD THEIR CRANK SHAFT CENSOR REPLACED AND HADN'T HAD ANY ISSIES FOR SEVERAL MONTHS SINCE, BUT THEIRS WAS OCCURING UP TO 10X A WEEK BEFORE THAT REPLACEMENT. THERE WERE SEVERAL OTHER AFFECTED PARTS I WAS UNABLE TO SELECT... IT SEEMED YOU WERE ONLY ABLE TO SELECT 3 AFFECTED PARTS.

NHTSA ODI 10899778

DRIVING THE VEHICLE DOWN A CITY STREET, IT SUDDENTLY BECAME NEXT TO IMPOSSIBLE TO STEER. PULLED CAR OVER, AND IT FELT AS THOUGH THERE WAS NO POWER STEERING. WE WERE WITHIN A MILE OF OUR HOUSE SO WE TOOK IT HOME AND PARKED IT. THE NEXT DAY WE CALLED A WRECKER TO TOW IT TO THE SERVICE DEPARTMENT. AFTER SITTING OVERNIGHT, THE PROBLEM WAS GONE, THE SERVICE DEPARTMENT COULDN'T "REPLICATE" THE PROBLEM SO NOTHING WAS DONE TO STOP IT FROM OCCURING AGAIN. I'M NOT CERTAIN OF THE EXACT DATE BUT IT WAS THE END OF 2015 I BELIEVE. WE HAVE THE SERVICE RECORD.

NHTSA ODI 10854807

AS I WAS MAKING A LEFT TURN GOING AT A HIGH SPEED THE STEERING WHEEL POPPED OUT OF MY HANDS AND MADE THE CAR GO BACK TO THE RIGHT ENDING UP ON A GUARDRAIL . THE AIRBAGS DEPLOYED AND MY CAR IS NOW TOTALED . DON'T KNOW IF MY AXLE BROKE OR THE STEERING WHEEL LOCKED UP BUT I DO KNOW ONE OR THE OTHER HAPPENED .

NHTSA ODI 10789232

I ORIGINALLY BOUGHT MY 2013 HYUNDAI GENESIS AS A CERTIFIED PRE-OWNED VEHICLE FROM A DEALER IN GEORGIA. FROM AUGUST 2014 TO PRESENT (AUGUST 2015), THE VEHICLE HAS STALLED/CUT OFF UNEXPECTEDLY ON 8 DIFFERENT OCCASIONS, 7 TIMES WHILE DRIVING AT SPEEDS BETWEEN 5 MPH AND 45 MPH, AND ONCE WHILE SITTING IDLE IN PARK. WHEN STALLING, THE STEERING WHEEL TIGHTENS AND/OR LOCKS WHICH MAKES IT EXTREMELY DIFFICULT TO STEER, THE BRAKES HARDEN WHICH MAKE IT EXTREMELY DIFFICULT TO STOP, AND THE DASH LIGHTS UP WITH VARIOUS SYMBOLS AND INDICATORS MUCH LIKE IT WOULD IF IT ONLY HAD POWER BUT WITHOUT THE ENGINE STARTED. TO GET THE CAR GOING AGAIN, I HAVE TO COME TO A STOP, PUT THE CAR INTO PARK, PUSH THE START/STOP BUTTON, AND THE VEHICLE STARTS AGAIN. ON THE 7TH TIME OF THE CAR STALLING, MY WIFE WAS MAKING A RIGHT HAND TURN WHEN THE VEHICLE CUT OFF. SHE NEARLY PLOWED INTO A VEHICLE THAT WAS STOPPED AT THE LIGHT MAKING A LEFT HAND TURN ONTO THE STREET SHE WAS COMING FROM, AND THEN NEARLY CAUSED A 3 CAR PILE-UP BEHIND HER BECAUSE OF HER UNEXPECTED BRAKING AND SUDDEN LOSS OF CONTROL OF THE CAR. AS OF RIGHT NOW WE ARE AFRAID TO DRIVE THE CAR ANY LONGER. WE HAVE TAKEN IT TO THE DEALER 3 TIMES NOW. ON THE FIRST VISIT BACK IN OCTOBER 2014, THEY CLEANED THE FUEL INJECTION AND THROTTLE BODY, SAYING THAT MAYBE WE HAD A BAD BATCH OF GAS THAT LEFT CARBON DEPOSITS. THEY KEPT OUR CAR FOR A WEEK. THEY WERE UNABLE TO REPLICATE THE PROBLEM. FAST FORWARD SEVERAL MONTHS AND HERE WE ARE AGAIN AT THE DEALER FOR TIME NUMBER TWO. THIS TIME THEY KEPT IT FOR ABOUT 12 DAYS AND DID ANOTHER CLEANING OF THE FUEL INJECTION AND THROTTLE BODY. THEY WERE UNABLE TO REPLICATE THE PROBLEM. LAST FRIDAY, AUGUST 14TH 2014, 3 DAYS AFTER GETTING IT BACK FROM THE DEALER, IT STALLED AGAIN. WE REFUSED TO DRIVE IT THAT WEEKEND, AND I DROVE IT ONLY TO BRING IT BACK TO THE DEALER THIS PAST MONDAY AUGUST 17TH. WE DO NOT FEEL SAFE

NHTSA ODI 10749403

AS VEHICLE COMES TO A STOP AND GAS IS PRESSED TO GO AGAIN- CAR ENGINE TURNS OFF. RADIO, AIR, WINDOWS ALL WORK. CAR IS THEN PUT IN PARK AND STARTS RIGHT UP AGAIN. CAR HAS DONE IT 6X SINCE JUNE 14TH. DEALER CAN'T FIGURE WHATS WRONG WITH IT. DIFFERENT PARTS REPLACED- THROTTLE BODY AND PURGE VALVE. CAR STILL DIES AT A STOP. CONCERNING IT WILL HAPPEN IN TRAFFIC ON INTERSTATE WHILE DRIVING WITH MY KIDS IN THE CAR.

NHTSA ODI 10748960

WHILE TRAVELING AT 65MPH THE CAR WAS CUT OFF AND THE ABS DID NOT WORK, THE REAR FISHTAILED AND LOST CONTROL, SLAMMING INTO A GUARDRAIL AT 65MPH, THE RIGHT PASSENGER SIDE FRONT AND BACK WERE SEVERELY IMPACTED, AND NO AIR BAGS WERE DEPLOYED AT TIME OF CRASH. SEAT BELTS DID NOT HOLD AND PASSENGERS WERE HURT. AIR BAG, FAILURE AND SEATBELT FAILURE ARE THE MAJOR PROBLEMS WITH THIS VEHICLE. *TR

NHTSA ODI 10557193

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 417. UPDATED 02/11/2014 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE, FOR THE VIBRATION ISSUE. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHERE THEY DID A ROAD BALANCE FORCE AND PERFORMED AN ALIGNMENT. THE MAJOR SHAKING IN THE STEERING WAS GONE. HOWEVER, THERE WAS STILL A VIBRATION WHEN THE VEHICLE WENT OVER EXPANSION JOINTS, THE STEERING WHEEL WOULD STILL VIBRATE.

NHTSA ODI 10557061