What 195 owners told NHTSA about the 2013 Hyundai Genesis Coupe

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated while driving at an undisclosed speed, the parking brake and several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the rear brakes were faulty, and an unknown sensor needed to be replaced. The vehicle was not repaired. The contact stated that after leaving the independent mechanic, a burning odor was detected. The contact drove to the residence and inspected underneath the hood. There was smoke coming from the driver's side engine compartment. The contact disconnected the battery to stop the smoke. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

NHTSA ODI 11557735

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11552828

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11547270

The problem is with the car's braking. Sometimes, the brake pedal will exhibit a "Low Brake Pedal" problem, where the point where the brake pedal starts to stop the car is lower than normal. If I use the brakes and then use them again right away, the brakes always stop the car as they should. But sometimes, you have to press the brake pedal further to the floor to get the car to stop. I've had the brake fluid replaced and this didn't change the behavior. The Hyundai dealership said the problem is either a faulty automatic brake system (ABS) component or a faulty master cylinder. At this point, the car still stops, however, it's odd to have to press the brake pedal further to have to get the car to stop. As this gets worse, the pedal may have to be pressed to the floor to get the car to stop. And eventually, the car might not stop even if the brake pedal is pressed to the floor. This problem is just like NHTSA recall campaign #13V489000, which affects Hyundai year models 2009-2012. But my car is a 2013, just one year after that recall's model year window.

NHTSA ODI 11500660

I was driving to work on 07/14/2022 and my brake pedal was going soft. I than got an abs light and a traction control light. I was concerned and took it in to get a health report on it and to see if there were any codes. The service center than pulled a c2380 code for a Faulty HECU. I started researching this code for myself and seen that there have been recalls for this exact thing for the Hyundai genesis sedans but not the coupes. Please Hyundai revise your list and add the Hyundai Genesis Coupes on to it and make this right.

NHTSA ODI 11474380

What component or system failed or malfunctioned, and is it available for inspection upon request? <-- ABS Hydraulic Module Control Unit How was your safety or the safety of others put at risk? <--I barely had brakes, the dealer was shocked I even made it to the dealership. I was on the road and I could have died b/c the ABS system went bad. Has the problem been reproduced or confirmed by a dealer or independent service center? <--Yes it has been confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? <--It has been inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? <--No! there were no warning lights or indication that the system was in line for failure. I noticed an issue when I had to floor the brakes in order for the car to stop. It first appeared in Oct 2021.

NHTSA ODI 11451991

The contact owns a 2013 Hyundai Genesis. The contact stated while approaching a traffic light at 35 MPH and depressing on the brake pedal, the vehicle began to pull to the left. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake hydraulic system unit to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

NHTSA ODI 11451559

Vehicle braking fades in a random manner. An independent service center technician experienced the problem during one test drive. The technician assessed the braking system and stated that the master cylinder is operating correctly and there is no air in hydraulic lines. The tech suggested that it could be an issue with the hydraulic ECU which was part of a recall campaign for prior year models. This condition puts the safety of driver, passengers, and other vehicles on the road at risk. No alerts, warnings, or indicators have been triggered on the dash.

NHTSA ODI 11451052

The contact owns a 2013 Hyundai Genesis. The contact stated while driving 50-60 MPH, the brake pedal was depressed but failed to respond and remained on the floorboard. The contact also stated that the vehicle was making abnormal sounds. The contact continued to depress the brake pedal for 30 seconds until the vehicle stopped. There were no warning lights illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to drive the vehicle to her residence with assistance. The contact referenced NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 146,000.

NHTSA ODI 11443865

Happend on 11/13/2021 morning around 10.30 AM. I lost complete control on my Hyundai GENESIS 2013 (v8, Race Specification 5.0) on brakes. I was gonig downhill and wanted to control the car but car was not responsive at all after applying breaks. This happened only for a few seconds, the engigne light came up on dashboard, a couple of other lights on dashboard also may have lighted, but I did not remember which one. I was very scared for a few moments. The engine light and other alram ligts went down and I got control. I want to take this car to nearby Hyundai dealer but I wanted to record this incident, so that if it happens while I drive, I should not be blamed for reckless driving. I am driving this car for many years (since 2013) and this has never happened before.

NHTSA ODI 11440547

BRAKES FAILED, BRAKE PEDAL GOES TO THE FLOOR. ITS VERY DIFFICULT TO STOP THE VEHICLE AND SOMETIMES I END UP NOT BEING ABLE TO STOP AND HAVE TO GO THROUGH THE RED LIGHT OR INTO THE DITCH. THE DEALERSHIP LOOKED AT THE CAR AND SAID THAT IT IS THE HECU. I HAVE SEEN NUMEROUS REALLS FOR HYUNDAI VEHICLES FOR THE HECU INCLUDING THE 2011 , 2012 GENESIS. AND NOW MORE HYUNDAIS ARE BEING RECALLED THIS CAR NEEDS TO BE RECALLED !

NHTSA ODI 11360444

WHILE VEHICLE IS IN MOTION AND COMING TO A STOP, THE BRAKES GOES DOWN TO THE FLOOR AS IF IT'S GIVING OUT. I'VE READ A LOT OF COMPLAINTS ABOUT PEOPLE HAVING THE SAME ISSUE AND THEIR BRAKES WENT COMPLETELY OUT. THE REPAIR NEEDED WAS THE HYDRAULIC MODULE. BY READING THEIR COMPLAINTS, I'M HAVING THE SAME SYMPTOMS AND THE DEALERSHIP TOLD ME IT WAS MY BRAKE HYDRAULIC MODULE THAT'S ABOUT TO GO OUT, CALL HYUNDAI TO REPORT IT BECAUSE THEY HAD A FEW CUSTOMERS IT HAPPENED TO AND THE REPAIR IS $3000. I'M AFRAID TO DRIVE MY CAR BUT I HAVE TO GO TO WORK AND I CAN'T AFFORD TO BUY ANOTHER ONE. I REPORTED IT LAST YEAR TO HYUNDAI AND THERE WAS NO ACTION OR FOLLOW UP AS IF THEY DON'T CARE. *TR

NHTSA ODI 11330469

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT FAILURES OF THE BACKUP CAMERA, THE CRUISE CONTROL, AND THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS. ADDITIONALLY, WHILE THE BRAKE PEDAL WAS DEPRESSED, BRAKE FLUID LEAKED FROM THE BRAKE LINES. THE CONTACT STATED THAT THE FAILURE CAUSED THE BRAKE PEDAL TO GO TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HYUNDAI OF LA QUINTA LOCATED AT (79025 CA-111, LA QUINTA, CA 92253) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED ON THE BRAKE LINES HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 11312138

ON MULTIPLE OCCASIONS THE BRAKE PEDAL WILL GO NEARLY TO THE FLOOR WITHOUT STOPPING THE CAR CAUSING A PANIC AND AGGRESSIVE BRAKING BEFORE NEARLY GETTING INTO AN ACCIDENT. WE HAVE TO PUMP THE PEDAL TO MAKE THEM WORK. THIS HAPPENED AT ANY SPEED AT RANDOM TIMES. THE BRAKE PADS HAVE BEEN INSPECTED AND STILL HAVE PLENTY OF PAD LEFT. CAR HAS 125K MOSTLY HIGHWAY MILES. MULTIPLE MECHANIC ADVICE AND ON LINE ISSUES POINTS TO A FAULTY $1600 ABS MODULE. I HAVE TWO OTHER MUCH OLDER VEHICLES WITH WAY MORE MILES WITH NO SUCH ISSUE

NHTSA ODI 11283072

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS COUPE. WHILE DRIVING, THE BRAKES MALFUNCTIONED AT RANDOM. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE MECHANIC CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS A SHORTAGE OF PARTS, WHICH WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2020. FUTURE HYUNDAI OF CONCORD (1051 BURNETT AVE, CONCORD, CA 94520, (866) 979-7218) STATED THAT DIAGNOSTIC TESTING WAS NEEDED AT THE CONTACT'S EXPENSE. THROUGH ONLINE RESEARCH, THE CONTACT BELIEVED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,008. *LN*JB*DT*JB

NHTSA ODI 11279606

GENESIS COUPE HAS BEEN TO THE MECHANIC THREE TIMES FOR BRAKE FAILURE. THE ROTORS, PADS, AND CALIPERS WERE REPLACED THE FIRST TIME AND THE BRAKES STILL DIDNT WORK. THE SECOND AND THIRD TIME THE BRAKE LINES WERE BLED, AND THE BRAKES STILL FAILED. THE BRAKE PEDAL LOSES PRESSURE AND PUSHES ALL THE WAY DOWN TO THE GROUND WHILE DRIVING CAUSING INABILITY TO BRAKE THE CAR. MECHANIC SAYS THE PROBLEM MAY BE HECU AS WITH THE PRIOR RECALL FOR GENESIS SEDANS. THERE ARE NO OTHER BASES FOR THE FAILURE THAT HE CAN FIND.

NHTSA ODI 11276997

THE VEHICLE HAS AN ISSUE WITH AN INCONSISTENT BRAKE PATTERN. WHEN THE BRAKE PEDDLE IS DEPRESSED IT SOMETIMES WILL GO ALL THE WAY TO THE FLOOR AND REQUIRE THE OPERATOR TO "PUMP THE BRAKES" IN ORDER TO REGAIN THE BRAKING ABILITY. THE BRAKE PEDDLE DOES NOT REQUIRE THIS ALL THE TIME. I WILL BE HAVING THE VEHICLE LOOKED AT BY A TECHNICIAN TO VERIFY THAT THERE IS CORROSION IN THE BRAKE FLUID RESERVOIR AS IT APPEARS TO MYSELF TO BE CONTAMINATED. THE VEHICLE SPEED HAD NO CORRELATION TO WHEN BRAKES BEGAN TO FAIL AND REQUIRED PUMPING THE PEDDLE IN ORDER TO REGAIN BRAKING POWER.

NHTSA ODI 11269760

WHILE DRIVING WHEN I GO TO STOP OR SLOW DOWN THE BRAKE PEDAL GOES TO THE FLOOR. IT'S REAL HARD TO STOP THE CAR, I BROUGHT IT TO THE DEALER AND I WAS TOLD THAT IT'S THE HECU A 3,000 $ FIX. I KNOW THAT OTHER GENESIS OWNERS HAVE COMPLAINED OF THE SAME PROBLEM. IT'S VERY DANGEROUS FOR ME AND OTHER VEHICLES AROUND ME. I KNOW THAT HYUNDAI HAS RECALLED OTHER VEHICLES FOR THIS PROBLEM DUE TO FAULTY BRAKE FLUID THAT DISTROYS THE HECU. IT SURE SEEMS TO BE WHAT HAPPENED TO MINE.

NHTSA ODI 11207584

I WAS BACKING OUT OF MY GARAGE. MY SON HAD HIS CAR PARKED BEHIND ME. I SAW THAT I WAS GOING TO HAVE TO PULL UP TO GET AROUND THE PARKED CAR. I PUT MY FOOT ON THE BRAKE, I THEN PUT THE CAR IN DRIVE. TOOK MY FOOT OFF THE GAS AND IT TOOK OFF AT ROCKET SPEED. I WASN'T COMPLETELY OUT OF MY GARAGE. THE CAR WAS GOING SO FAST AND I COULDN'T STOP IT. I WAS 6 FT FROM THE BRICK WALL. I WAS GOING SO FAST THAT I WENT THROUGH THE BRICK WALL AND IT DIDN'T EVEN SLOW DOWN. IT KEPT GOING TOOK OUT A CHAIN LINK FENCE. THEN CAME TO A STOP AND DIED. WHAT STOPPED ME WAS ALL THE BRICK AND FENCE THAT WAS UNDER THE CAR. IF IT HAD NOT STOPPED IT WOULD HAVE KILLED ME. THIS HAPPENED AT MY HOME. THERE WAS NO POLICE REPORT.

NHTSA ODI 11072912

BRAKE PEDAL GOES ALL THE WAY DOWN WHEN BRAKING. MASTER CYLINDER FAILURE. MILEAGE ON VEHICLE 33,678.

NHTSA ODI 11052723

WHILE SLOWING DOWN TO A STOP AT A STOP SIGN AT 15MPH THE CAR LOCKED UP AND I COULDN'T TURN THE WHEEL, PRESS THE BRAKE, AND THE VEHICLE WOULDN'T EVEN ACCELERATE WHEN IT ROLLED TO A STOP. ALL THE LIGHTS ON THE DASH LIT UP AND STAYED LIT UP. THE CAR WAS IN DRIVE AND WASN'T MOVING. I TOOK A VIDEO OF MY FOOT OFF OF THE GAS AND THE CAR IN DRIVE AND IT WASN'T MOVING. ALSO SHOWN IN THE VIDEO I TOOK I SHOW ALL THE LIGHTS LIT UP ON THE DASH. THIS IS THE 2ND TIME THIS HAS HAPPENED WITH MY FAMILY IN THE CAR, WIFE AND TWO KIDS. I AM VERY CONCERNED SINCE THIS OUR DAILY DRIVER AND ALWAYS HAS OUR CHILDREN IN THE VEHICLE THAT THIS WILL HAPPEN WHILE ON THE INTERSTATE AND POSSIBLY CAUSE US TO GET IN A VERY BAD ACCIDENT. I ALSO COULD NOT PUT THE CAR INTO PARK. I HAD TO PRESS THE ON OFF BUTTON AND SHUT THE CAR COMPLETELY OFF AND RESTART IT FOR IT TO DO ANYTHING. BUT BOTH TIMES IT HAPPENED LUCKILY NO VEHICLES WERE IN FRONT OF ME BECAUSE I WAS UNABLE TO DO ANYTHING TO STOP THE CAR IT HAD TO ROLL TO A STOP AND BOTH TIMES IT WAS AT 15-20MPH. IT WAS IN A STREET TURNING OUT OF A DEVELOPMENT. I HAVE FOUND IN FORUMS THAT I AM NOT THE ONLY PERSON WITH THE ISSUE AND THAT SOMEONE HAD THEIR CRANK SHAFT CENSOR REPLACED AND HADN'T HAD ANY ISSIES FOR SEVERAL MONTHS SINCE, BUT THEIRS WAS OCCURING UP TO 10X A WEEK BEFORE THAT REPLACEMENT. THERE WERE SEVERAL OTHER AFFECTED PARTS I WAS UNABLE TO SELECT... IT SEEMED YOU WERE ONLY ABLE TO SELECT 3 AFFECTED PARTS.

NHTSA ODI 10899778

REAR PASSENGER SIDE BRAKE SEIZURE OR STICKING. HAPPENED WHEN I WENT TO A COLDER LOCATION. I TOOK THE CAR TO THE DEALER AND THEY LUBED THE GUIDES, 2 MONTHS LATER, BACK IN A COLD AREA, THE EXACT SAME THING HAPPENED AGAIN. THE CAR DOESN'T ROLL IN NEUTRAL AND THE BRAKES HEAT UP, EXCESSIVE WEAR ON THE PADS ON THAT BRAKE.

NHTSA ODI 10821856

I ORIGINALLY BOUGHT MY 2013 HYUNDAI GENESIS AS A CERTIFIED PRE-OWNED VEHICLE FROM A DEALER IN GEORGIA. FROM AUGUST 2014 TO PRESENT (AUGUST 2015), THE VEHICLE HAS STALLED/CUT OFF UNEXPECTEDLY ON 8 DIFFERENT OCCASIONS, 7 TIMES WHILE DRIVING AT SPEEDS BETWEEN 5 MPH AND 45 MPH, AND ONCE WHILE SITTING IDLE IN PARK. WHEN STALLING, THE STEERING WHEEL TIGHTENS AND/OR LOCKS WHICH MAKES IT EXTREMELY DIFFICULT TO STEER, THE BRAKES HARDEN WHICH MAKE IT EXTREMELY DIFFICULT TO STOP, AND THE DASH LIGHTS UP WITH VARIOUS SYMBOLS AND INDICATORS MUCH LIKE IT WOULD IF IT ONLY HAD POWER BUT WITHOUT THE ENGINE STARTED. TO GET THE CAR GOING AGAIN, I HAVE TO COME TO A STOP, PUT THE CAR INTO PARK, PUSH THE START/STOP BUTTON, AND THE VEHICLE STARTS AGAIN. ON THE 7TH TIME OF THE CAR STALLING, MY WIFE WAS MAKING A RIGHT HAND TURN WHEN THE VEHICLE CUT OFF. SHE NEARLY PLOWED INTO A VEHICLE THAT WAS STOPPED AT THE LIGHT MAKING A LEFT HAND TURN ONTO THE STREET SHE WAS COMING FROM, AND THEN NEARLY CAUSED A 3 CAR PILE-UP BEHIND HER BECAUSE OF HER UNEXPECTED BRAKING AND SUDDEN LOSS OF CONTROL OF THE CAR. AS OF RIGHT NOW WE ARE AFRAID TO DRIVE THE CAR ANY LONGER. WE HAVE TAKEN IT TO THE DEALER 3 TIMES NOW. ON THE FIRST VISIT BACK IN OCTOBER 2014, THEY CLEANED THE FUEL INJECTION AND THROTTLE BODY, SAYING THAT MAYBE WE HAD A BAD BATCH OF GAS THAT LEFT CARBON DEPOSITS. THEY KEPT OUR CAR FOR A WEEK. THEY WERE UNABLE TO REPLICATE THE PROBLEM. FAST FORWARD SEVERAL MONTHS AND HERE WE ARE AGAIN AT THE DEALER FOR TIME NUMBER TWO. THIS TIME THEY KEPT IT FOR ABOUT 12 DAYS AND DID ANOTHER CLEANING OF THE FUEL INJECTION AND THROTTLE BODY. THEY WERE UNABLE TO REPLICATE THE PROBLEM. LAST FRIDAY, AUGUST 14TH 2014, 3 DAYS AFTER GETTING IT BACK FROM THE DEALER, IT STALLED AGAIN. WE REFUSED TO DRIVE IT THAT WEEKEND, AND I DROVE IT ONLY TO BRING IT BACK TO THE DEALER THIS PAST MONDAY AUGUST 17TH. WE DO NOT FEEL SAFE

NHTSA ODI 10749403

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FRONT ROTORS BENDED AND CAUSED THE FRONT SUSPENSION TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.

NHTSA ODI 10711988

VEHICLE BECAME STUCK IN SNOW. AFTER DISENGAGING THE TRACTION CONTROL TO ALLOW VEHICLE TO GET UNSTUCK AS RECOMMENDED BY OWNERS MANUAL AND ATTEMPTING TO GET THE VEHICLE UNSTUCK WITH MILD ACCELERATION, REAR ROTORS BECAME SO HOT THEY WERE GLOWING ORANGE AND ON FIRE! HYUNDAI INITIALLY DENIED PLATINUM WARRANTY CLAIM AS "ABUSE AND WEATHER". ATTEMPTING TO WORK RESOLUTION WITH THEM TO FIX MY VEHICLE WHICH SUSTAINED APPROXIMATELY $3000 IN DAMAGE TO REAR BRAKE SYSTEM FROM FIRE. *TR

NHTSA ODI 10691051