What 112 owners told NHTSA about the 2013 Hyundai Azera

LOUD CLUNKING NOISE IN STEERING AND VIBRATION WHEN AT HIGHWAY SPEEDS, TOOK TO REPAIR SHOP AND SEEN STEERING COUPLING NEEDS TO BE REPLACED. AFTER RESERACHING ONLINE I SEE THAT THIS IS A VERY COMMON COMPLAINT AND SHOULD BE RECALLED. MY SONATA HAD THE SAME ISSUE BUT WAS RECALLED AND REPAIRED. CLUNKING HAPPENS WHEN DRIVING OR STILL AND, SOUNDS LIKE METAL LOOSE IN THE COLUMN.

NHTSA ODI 11258828

STEERING WHEEL: THE STEERING WHEEL SHAKES VIGOROUSLY WHEN DRIVING ON THE HIGHWAY GOING PAST 60. ALSO, BIG CLUNKING SOUND WHEN TURNING THE WHEEL. FEELS LIKE STEERING WHEEL WILL FALL OFF. HAD A SIMILAR ISSUE WITH MY SONATA. THERE WAS A RECALL ON THE SONATA ON THIS TO REPLACE THE STEERING COUPLING. AIRBAG LIGHT STAYS ON: SAME ISSUE AS MY SONATA, HOWEVER THERE IS NO RECALL ON THE AZERA. THIS IS CLEARLY ISSUES WITH LOT OF HYUNDAI'S. THIS NEEDS ANEW CLOCK SPRING ASSEMBLY/SPIRAL CABLE. IF THESE ARE SAME ISSUES ON A SONATA THEN THERE SHOULD OF BEEN A RECALL ON THE AZERA AS WELL. NOT LOT OF PEOPLE TALK TIME TO FILL THIS OUT AND REPORT THIS. I GUESS A TRAGIC ACCIDENT NEEDS TO OCCUR FOR HYUNDAI TO ACT.

NHTSA ODI 11256590

TL* THE CONTACT OWNED A 2013 HYUNDAI AZERA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY A SECOND VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. THE VEHICLE WAS DEEMED DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE LEFT KNEE, LEFT ARM, SHOULDER, AND FACE. THE FRONT PASSENGER SUSTAINED CHEST AND RIGHT ARM INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AWAY. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11254776

MY ENGINE SEIZED UP A FEW WEEKS AGO WHILE DOING ABOUT 38 MPH ON A CITY STREET. THERE WAS NO WARNING PRIOR TO THE ENGINE SEIZING (I.E. CHECK ENGINE LIGHT, OIL TEMP GAUGE) NOTHING. THE CAR MADE A RATTLING NOISE AND STARTED TO SHAKE VIOLENTLY AS I TRIED TO PULL IT OFF THE ROAD. I HAD IT TOWED TO A HYUNDAI DEALERSHIP TO HAVE THE ENGINE LOOKED AT. THE MECHANIC COULD NOT FIGURE OUT WHAT CAUSED THE ENGINE TO SEIZE AND WROTE IT UP AS AN ENGINE PARTS MALFUNCTION. I WAS TOLD IT WOULD COST 14K TO REPLACE THE MOTOR AND THE HYUNDAI REFUSED TO COVER ANY OF THE REPAIRS. THE CURRENT MOTOR ONLY HAS ABOUT 115,546 MILES ON IT AND IT WAS SERVICED REGULARLY. NEVER OWNING A HYUNDAI DEATH TRAP AGAIN.

NHTSA ODI 11252361

THE COUPLING IS BROKEN AND I DON'T EVEN HAVE 60,000 MILES ON THE VEHICLE. THE STEERING RATTLES AND SHAKES WHILE DRIVING AT ANY SPEED AND IS DANGEROUS IF NOT FIXED. HYUNDAI HAS RECALLED OTHER COUPLING SYSTEMS BUT NONE ON THE AZERA. I HAVE OWNED CARS WITH OVER 100,000 MILES AND HAVE NEVER EXPERIENCED THIS ERROR.

NHTSA ODI 11251881

WHEN I CRANK UP MY 2013 HYUNDAI AZERA THE AIRBAG LIGHT CAME ON.I WAITED AND THE LIGHT NEVER WENT OUT.HAD MY CAR SCANNED AND IT STATED THE ERROR IS THE CLOCK SPRING IN THE STEERING WHEEL.I FEEL AS IF MY SAFETY IS COMPROMISED IF THE AIR BAG ISN'T WORKING PROPERLY.I KEEP ALL MAINTENANCE UP ON MY VEHICLE BUT THIS IS OUT OF MY CONTROL.

NHTSA ODI 11244346

AS OF 7/26/19 MY AIRBAG LIGHT CAME ON WHEN I STARTED MY CAR IT WAS STILL OVERNIGHT AND HASN'T GONE OFF I TOOK IT TO NALLEY HYUNDAI IN LITHONIA G.A 8/12/19 WHERE I WAS TOLD THEIRS NO RECALL BUT THE CLOCK SCREW NEEDS TO BE REPLACED AND MY STEERING COLUMN TO FIX THE CLICK IN THE STEERING WHEEL AND WAS THEN GIVEN AN ESTIMATE I FEEL THIS IS A FAULTY ITEM THAT IS CONDUCIVE TO MY SAFETY AND I SHOULDN'T HAVE TO PAY FOR IT

NHTSA ODI 11243387

I AM EXPERIENCING A LOUD BANG COMING FROM UNDERNEATH THE REAR OF THE VEHICLE. THIS NOISE OCCURS WHEN THE FUEL TANK IS HALF FULL OR LESS WHEN SLOWING DOWN AND EVEN WHEN THE VEHICLE HAS COME TO A COMPLETE STOP. WHEN THE VEHICLE IS IN GEAR, THE NOISE OCCURS DRIVING FORWARD OR STOPPING AT A LIGHT ON A CITY ROAD. WHEN VEHICLE IS PUT INTO PARK AND SHUT OFF, THE BANG OCCURS AS WELL. THIS ISSUE STARTED OCCURRING ON RARE OCCASIONS IN 2017. I BROUGHT THE VEHICLE IN FOR SERVICE, BUT THE HYUNDAI DEALER COULD NOT REPLICATE. IN 2018, THE NOISE STARTED OCCURRING ON A CONSISTENT BASIS. WHEN I BROUGHT IT BACK TO THE DEALERSHIP THE THIRD TIME, THEY WERE FINALLY ABLE TO DETERMINE WHERE THE NOISE WAS COMING FROM. THE HYUNDAI DEALERSHIP CONCLUDED THAT IT WAS THE FUEL TANK EXPANDING AND CONTRACTING. THE DEALERSHIP EXPLAINED THAT IT'S LIKE SUCKING THE AIR OUT OF A COKE BOTTLE (CRINKLING NOISE) AND AFTERWARDS PUSHING AIR BACK IN FOR IT TO EXPAND, MAKING A THUMP LIKE NOISE. THE DEALER CLAIMS THERE IS NO SAFETY RISK TO THIS LOUD EXPANDING AND CONTRACTING OF THE GAS TANK AND GAS VAPORS. THE FIX IS TO REPLACE THE GAS TANK BUT AT MY OWN COST SINCE THERE IS NO TSB OR RECALL POSING A SAFETY RISK. I HAVE RESEARCHED ONLINE AND FOUND SEVERAL OTHERS WITH THIS SAME EXPERIENCE.

NHTSA ODI 11206031

2013 HYUNDAI AZERA STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING AND IS OFTEN STIFF AND HARD TO TURN. AND A LOUD CLANKING NOISE EMITS FROM THE STEERING WHEEL HOUSING GOING OVER ALMOST ANY BUMP.

NHTSA ODI 11179908

TOOK THE CAR TO HARBOR HYUNDAI IN LONG BEACH, CA FOR AN SRS/AIRBAG WARNING LIGHT THAT TURNED ON AND REMAINED ON IN THE VEHICLE'S INSTRUMENT CLUSTER UPON STARTING THE CAR ON 1/13/2019. THE VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL STREET. THIS IS A BIG SAFETY CONCERN, AS THE SAFETY RESTRAINING SYSTEMS MAY NOT FUNCTION PROPERLY IN THE CASE OF AN ACCIDENT. THE SERVICE DEPARTMENT DIAGNOSED THE ISSUE WITH ERROR CODES B1490 AND B1763, SYMBOLIZING AN "OCS(OCCUPANT CLASSIFICATION SYSTEM) DEFECT" AND "OCS ECU DEFECT" IN THE VEHICLE, WHICH ADVISED REPLACEMENT OF BOTH THE ECU AND THE PASSENGER SEAT CUSHION. THIS ISSUE SEEMS TO DIRECTLY TO RELATE TO HYUNDAI'S "CAMPAIGN 111" RECALL WHICH INVOLVES VEHICLES MANUFACTURED FROM MAY 22, 2012 THROUGH NOVEMBER 23, 2012 (JUST 1 MONTH, 10 DAYS) BEFORE MY VEHICLE WAS BUILT. BECAUSE THE SYMPTOMS IN THIS ISSUE SEEM ALMOST IDENTICAL TO THAT RECALL, THIS ISSUE MIGHT BE THE SAME ISSUE AS STATED IN THE RECALL. UNFORTUNATELY, THE VEHICLE'S VIN DOES NOT EXIST WITHIN THAT PREVIOUS RECALL, MEANING A LARGE REPAIR EXPENSE NEEDS TO BE PAID. THE MANUFACTURER WAS CONTACTED, AND A CASE NUMBER WAS MADE FOR THE ISSUE REPORTED. ATTACHED ARE COPIES OF THE SERVICE DEPARTMENT'S VEHICLE OBD II SCANNER REPORT ALONG WITH THE INVOICE, AN OUTLINE OF THE ERROR CODES SCANNED, AND AN ESTIMATED REPAIR COST.

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TL* THE CONTACT OWNS A 2013 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630, (916) 293-4760) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING IN THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,581.

NHTSA ODI 11149482

TL* THE CONTACT OWNS A 2013 HYUNDAI AZERA. WHILE DRIVING 15 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND FOUND DIAGNOSTIC TROUBLE CODE: 1346 (NO RESISTANCE TO AIR BAG). THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

NHTSA ODI 11130573

I OPENED THE DRIVER SIDE BACK DOOR AND THE HANDLE CAME OFF IN MY HAND -- I WAS PARKED AT HOME

NHTSA ODI 11115732

I WAS DRIVING ALONG ON I-95 WHEN I HEARD A LOUD, EXPLOSIVE POPPING SOUND. IT FREAKED ME OUT AT FIRST AS IT SOUNDED LIKE I HAD BLOWN A TIRE, BUT THE CAR DIDN'T SHAKE, BUMP OR SWERVE. I HADN'T SEEN ANYTHING IN THE ROAD I COULD HAVE HIT, AND I WASN'T DRIVING BEHIND ANY CONSTRUCTION TYPE TRUCKS DROPPING PEBBLES OR SAND. THE CAR WAS DRIVING AS IF NOTHING HAD HAPPENED, SO I CONTINUED TO THE NEAREST EXIT. AS SOON AS I WAS OFF THE HIGHWAY, I PULLED OVER, GOT OUT AND SAW RIGHT AWAY THAT THE PANEL OF MY PANORAMIC SUNROOF THAT MEETS THE WINDSHIELD WAS CRACKED, BROKEN AND MISSING PIECES IN THE LEFT AND RIGHT CORNERS, BUT ONLY HAD MINOR CRACKS IN THE CENTER. I WAS THINKING THIS WAS A VERY STRANGE PATTERN OF BREAKAGE IF SOMETHING LIKE A ROCK HAD HIT THE GLASS. I CALLED HYUNDAI ABOUT FIXING THE GLASS AND THEY TOLD ME THEY DON'T DO IT--THAT THEY HAVE ANOTHER COMPANY DO IT FOR THEM. THEY GAVE ME THEIR NUMBER, BUT WHEN I CALLED, THEY SAID THEY COULDN'T DO IT EITHER. IT TOOK ME 4 OTHER CALLS TO FIND A PLACE THAT WOULD DO THE WORK. WHEN I SPOKE TO HYUNDAI AND EXPLAINED HOW I COULDN'T UNDERSTAND WHAT HAD HAPPENED TO CAUSE THE PANEL TO BREAK, THEY MADE NO MENTION OF THE POSSIBILITY IT MAY HAVE EXPLODED. IT WASN'T UNTIL I GOT HOME THAT A FRIEND SAID SHE GOOGLED EXPLODING SUNROOFS AND FOUND ALL KINDS OF INFORMATION ABOUT IT, AS WELL AS CLASS ACTION SUITS. I HAVE SINCE FOUND OUT THE NEW PANEL COSTS $215 AND APPROXIMATELY $80 TO INSTALL. I AM HAVING THE REPAIR DONE RIGHT AWAY AS I CAN'T DRIVE AROUND LIKE THAT. I LIVE IN FLORIDA WHERE IT RAINS WITHOUT NOTICE AND I WOULDN'T WANT TO DAMAGE THE SUNROOF MOTOR OR ANYTHING ELSE BY GETTING IT WET. FORTUNATELY THE SUNROOF WAS CLOSED WHEN THIS ALL HAPPENED AND I HAVE NOT OPENED IT TO SEE IF THERE IS GLASS INSIDE EVERYWHERE BECAUSE I DON'T WANT TO CREATE FURTHER DANGER OR MESS.

NHTSA ODI 11113977

THE STEERING COLUMN AND WHEEL HAD A LOT OF PLAY THAT GOT PROGRESSIVELY WORSE. I HAD A SPOT THAT WOULD " POP" WHEN YOU TURN IT LEFT OR RIGHT. THAT ALSO PROGRESSIVELY WORSENED TO THE POINT THAT I WOULD GET A LOUD CLUNKING NOISE WHEN I TURN THE WHEEL OR HIT EVEN THE SLIGHTEST BUMP ON THE ROAD. I FOUND A LOT OF SIMILAR COMPLAINTS ONLINE FOR THE HYUNDAI'S AND A LARGE RECALL FOR THE SONATAS AND ELANTRAS BUT DOESN'T INCLUDE THE AZERA. ITS THE SAME EXACT ISSUE AND SAME PART WITH A DEFECTIVE RUBBER COUPLER BEHIND THE STEERING WHEEL. I PAID TO HAVE THE PART REPAIRED YESTERDAY WHEN THE TWO OTHER PEOPLE ON THE HYUNDAI WORK SHUTTLE HAD THEIR REPAIRS COVERED BY THE RECALL. ALL 3 OF US IN THAT CAR HAD THE SAME EXACT PROBLEM ! THAT'S HOW COMMON IT IS! HOW IN THE WORLD CAN THEY NOT INCLUDE THE AZERA?

NHTSA ODI 11113493

AT APPROXIMATELY 40K MILES THE AIR BAG WARNING INDICATOR CAME ON WHILE THERE WAS A CHILD PASSENGER IN THE FRONT SEAT. IT ONLY CAME ON WHEN MY 15 YEAR OLD WOULD SIT THERE AND WE WERE MOVING. I BROUGHT IT TO THE DEALER AND THE FAULT WAS RESET. THE DEALER STATED IF IT REOCCURED THEY WOULD ORDER A NEW SENSOR. IT DID REOCCUR THIS TIME WHILE TRAVELING ON THE HIGHWAY WITH A 160 LB. 5'5 MAN IN THE PASSENGER SEAT, AND THE DEALER WAS NOTIFIED. I WAS TOLD THAT WHEN THE PART CAME IN THEY WOULD CALL. THE DEALER NEVER CALLED. DUE TO LACK OF TIME ON MY PART I DID NOT FOLLOW UP FOR TWO YEARS AND THE LIGHT WAS ON THE ENTIRE TIME. WHEN I DID GO BACK THE DEALER STARTED THAT WAS TO LONG AGO AND NOW THE PART IS NO LONGER UNDER WARRANTY DESPITE BEING DOCUMENTED AS BAD WHILE IT WAS STILL UNDER WARRANTY. NOW WHILE SEARCHING FOR A PART ONLINE I FOUND THAT THIS IS A KNOWN ISSUE AND THE WAS A RECALL FOR THIS. WHY DON'T THE DEALER FIX IT?

NHTSA ODI 11104937

AFTER MY ABS SYSTEM WAS ACTIVATED AFTER SLIDING STRAIGHT ON SNOW AND ICE ON A SIDE ROAD (MY SPEED WAS LESS THAN 15 MPH PRIOR TO BRAKING), I HEARD A GRINDING NOISE. SHORTLY AFTERWARD, I COULD SMELL BURNT RUBBER. I INVESTIGATED MY FRONT RIGHT TIRE AND NOTICED THAT A HUGE GROOVE WAS SCRAPED INTO THE SIDEWALL OF THE TIRE (ON THE BACK SIDE OF THE WHEEL). THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY CONFIRMED THAT THE COIL SPRING HAD BROKEN IN TWO PLACES AND WAS TEARING INTO THE BACK SIDE OF MY TIRE. IT ALMOST TORE ALL THE WAY THROUGH THE SIDEWALL OF THE TIRE. IF I HAD KEPT DRIVING IT UNAWARE OF THE DANGER, IT WOULD HAVE CUT MY TIRE IN HALF AND CAUSE ME TO LOSE CONTROL OF MY VEHICLE AND I DO A LOT OF INTERSTATE DRIVING.

NHTSA ODI 11065967

THIS VEHICLE HAD BEEN SAME ISSUES FROM VERY BEGINNING AFTER PURCHASED YR 2013. SHAKING ENTIRE VHEHCLE EVERY MORNING AND EXHAUST FURNES SO I TOOK SEVICES SEVERIAL TIMES ON DEALER SHOP ON PHARR,TEXAS. NOTHING CHANGED AND NOTHING IMPROVED THEY JUST MENTIONED IT CAME FROM ORIGINAL ENGINE DESIGN AND TYPICAL PROBLEMS BUT NOTHING SERIOUS. OCT.24TH 2017 DROP OFF MY CAR AT THE DEALER SHOP AT PHARR,TEXAS AND THEY DID DIAGNOSIS AND REPLACED SOME PARTS OF THE ENGIN DAY BY DAY. HOWEVER THEY STILL DO NOT KNOW WHAT IS ROOTS CAUSES UNTIL TODAY. I CAN'T UNDERSTAND THAT HOW THEY DIDN'T NOTICED ROOTS CAUSES AND THEY JUST KEEP MY CAR ON THEIR PARKING LOT AND THEY WOULD NOT TOLD ME RESOLVED DATE!

NHTSA ODI 11046019

ON MULTIPLE OCCASIONS VEHICLE ENGINE HAS FAILED TO START WITH THE GEAR SELECTOR IN PARK. THE GEAR SELECTOR MUST BE MOVED TO NEUTRAL TO START THE ENGINE OR SOMETIMES THE GEAR SELECTOR CAN BE MOVED THROUGH OTHER GEARS AND BACK TO PARK AND THEN THE ENGINE WILL START.

NHTSA ODI 11022633

I WAS DRIVING DOWN THE INTERSTATE ABOUT 11 A.M. ON SUNDAY, JUNE 19 (OVERCAST, SOME RAIN ON AND OFF, STOP AND GO TRAFFIC, SO I WAS PROBABLY GOING ABOUT 30 OR 35 MPH) WHEN I HEARD A LOUD POP, LIKE SOMEONE POPPING A PAPER LUNCH BAG. DIDN'T KNOW WHAT IT WAS SO A COUPLE MINS LATER I HEARD WIND. ALL WINDOWS WERE UP, SO I OPENED THE SHADE COVERING THE PANORAMIC MOON ROOF, AND THAT'S WHEN I SAW THE HUGE HOLE IN THE FRONT PIECE OF GLASS. THIS IS THE ONE THAT MOVES WHEN YOU OPEN IT. THERE WAS NOTHING INSIDE (LIKE A ROCK OR LUG NUT ETC) TO INDICATE SOMETHING HIT IT. THERE WAS NO PREVIOUS DAMAGE TO THE ROOF. I HAD TO PAY A $500 DEDUCTIBLE TO GET IT FIXED, SO IF THIS IS A GLASS DEFECT THEN I SHOULD GET MY MONEY BACK.

NHTSA ODI 10888920

STEERING WHEEL IS SO TIGHT IT BOUNCES BACK INTO POSITION ALSO THE CAR DRIFTS ON THE ROAD AND THE STEERING WHEN YOU TURN THE WHEEL ITS LIKE IT SLOTTED SO IF YOU JUST MOVE IT A FRACTION IT WILL FALL INTO A SLOT AND THEN YOU GOING OFF THE ROAD I FEEL THE DRIVE BY WIRE IS SO TIGHT THAT IT WILL SNAP AND KILL SOMEBODY OVER TIME AND THE DRIFTING IT WILL DRIFT FAST SO IF YOUR NOT 100 PERCENT PAYING ATTENTION YOUR DEAD.

NHTSA ODI 10888237

WITH A NEARLY FULL TANK OF GAS THE FUEL GAUGE SHOWS COMPLETELY EMPTY AND THE GAS PUMP INDICATOR BEGINS FLASHING. THIS IS A INTERMITTENT ISSUE THAT OCCURS AT RANDOM TIMES. TOOK IT TO DEALER, THEY WERE NOT ABLE TO DUPLICATE EVENT THROUGH I PROVIDED PHOTOGRAPHIC EVIDENCE OF THE PROBLEM AND WAS TOLD TO GO AWAY. THIS PROBLEM STARTED ROUGHLY 4 WEEKS AGO AND HAS HAPPENED 3 TIMES SINCE.

NHTSA ODI 10875504

5/31/2016 LEFT FLORIDA TRAVELING I95 NORTH DESTINATION MARYLAND, OVERNIGHT IN NC. PROCEEDED ON OUR TRIP 6/1/2016 UPON GOING ONTO MD RT 50 TRAVEKING IN 4 LANES OF TRAFFIC WE FELT SOMETHING FUNNY. MY HUSBAND MADE HIS WAY TO THE RIGHT SHOULDER OF THE HIGHWAY AT 12:30 PM,GOT OUT OF THE CAR AND IMMEDIATELY CHECKED THE FRONT PASSENGER TIRES AND IT WAS SHREDDED, AND I MEAN SHREDDED. BEING OLDER I CALLED THE MD STATE POLICE FOR ROADSIDE ASSISTANCE, AFTER WAITING I HAD TO CALL THEM BACK AS THE JACK HAD SLIPPED AND WAS NOW UNDER THE CAR, UPON GETTING THE SPARE ON WE HAD TO PROCEED TO GET AIR IN THE TIRE. MY HUSBAND SAID THE BACK PASSENGER TIRES APPEARED LOW AND HE PUT AIR IN IT ALSO. WE PROCEEDED TO GET ONTO RT 75 (IN MARYLAND) AND AGAIN AFTER DRIVING FOR APPROXIMATELY 15 MINUTES WE FELT SOMETHING NOT RIGHT WITH THE CAR, WE AGAIN GOT OVER TO THE RIGHT SHOULDER OF THE 4 LANE HIGHWAY CALLED STATE POLICE ROAD ASSISTANCE AGAIN AS THE REAR TIRE WAS ALSO FLAT AND DAMAGED. THESE TIRES ONLY HAD APPROXIMATELY 24,000 MILES ON THEM.HANKOOK OPTIMO P245/40R19 94V. AT THE TIME THIS OCCURRED WE HAD TO WAIT FOR ASSISTANCE AS WE HAD NO OTHER SPARE. WE FINALLY MANAGED TO FIND A SHOP WITH USED 19 INCH TIRES TO MOUNT ON THE ONES THAT WERE DESTROYED AND I MEAN SHREDDED ! WE HAD TO PUT OUT $130.00 FOR (2) USED UNMATCHED TIRES. AT THE TIME THIS OCCURRED WE WERE ONLY (1) HOUR FROM OUR HOTEL. WE DID NOT ARRIVE UNTIL 7:00PM. I FEEL AS THOUGH HANKOOK SHOULD REPLACE ALL 4 OF OUR TIRES AT THEIR EXPENSE! SOMETHING WAS DEFINITLY WRONG WITH THESE TIRES! IT IS A WONDER THAT WE ARE STILL HERE TO TELL OUT EXPERIENCE!

NHTSA ODI 10875152

VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. POLICE OFFICER PULLED ME OVER AND SAID HE WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT.

NHTSA ODI 10871490

WHEN THE SEATBELTS ARE UNBUCKLED, THE WARNING CHIME DOES NOT COME ON. THE BLINKER SOUND DOES NOT COME ON EITHER. WHEN DISCUSSED WITH SERVICE DEPARTMENT AT DEALER, THEY DIDN'T KNOW HOW TO FIX IT.

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