What 112 owners told NHTSA about the 2013 Hyundai Azera

The contact's wife owns a 2013 Hyundai Azera. The contact stated while driving at various speeds, the vehicle was shuddering and then stalled. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the spark plugs, and ignition coils needed to be replaced. The contact purchased the parts, and the vehicle was taken to an independent mechanic, where the parts were replaced; however, the vehicle was still shuddering while driving. A mobile independent mechanic recommended that the key fob battery be replaced. The key fob battery was replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was determined that the starter had failed. The dealer replaced the starter; however, the failure persisted. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which the contact related to the failure. The contact advised the dealer to perform the recall repair. The dealer informed the contact that the remedy was not yet available. The contact stated that vehicle remained with the dealer; however, the dealer failed to complete the recall repair once the parts became available, and the dealer towed the vehicle away. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

NHTSA ODI 11653895

Vehicle started having overheating issues around August 2024, took it to mechanics to get it looked at and tried various fixes, concluding in a blown head gasket. When I took my car to a third party mechanic to fix the head gasket they found that the head bolts of the cars engine had been pulled out of the threads and said that it was a manufacturing issue. Head gasket was fixed but the car was having the same issues due to the head bolts being loose. I've taken my vehicle to the nearest Hyundai Dealership and told them about the overheating and head bolts being pulled out of the threading. They ran their diagnosis and then charged $1000 for a thermometer change (which our third party mechanic had also done already) and a coolant flush, which did not fix the issue as the car would still overheating after pick up. After taking my vehicle back to the dealership they said it had a blown head gasket claiming over $14,000 dollars for an engine replacement. They failed to acknowledge the issue of head bolts being pulled of their threads which has become a common issue across their 3.3l v6 GDI Lambda II engines, as is documented by many online. The Hyundai 2017 Santa Fe which also uses the 3.3l v6 GDI Lambda II engine is currently getting an extended warranty for engine replacements for all models from 2013-2017. It's strange that Hyundai is only doing extended warranties/recalls for Santa Fe model cars when they have other vehicles, like my 2013 Hyundai Azera, that use the same 3.3l v6 GDI Lambda II engine that will have similar issues. All vehicles that use the 3.3l v6 GDI Lambda II engine should be getting recalled. Hyundai does not seem to want to take responsibility for their faulty engineering on this engine and lazily claim it to be a "blown head gasket" issue when the head bolts being pulled of the threads causes the vehicle to overheat is what is causing the blown head gasket in the first place. They dismiss it as a blown head gasket and don't look any further.

NHTSA ODI 11635910

The Car started to emit Smoke while Driving on highway. All the feature indicate that the issue is purely related to the recall but the Hyndai took in the vehicle and gave me a decision that the engine failure is not related to recall. Said that the recall has been completed.

NHTSA ODI 11633192

My Engines head bolts have been pulled out of the threads causing the engine to overheat

NHTSA ODI 11627036

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the remedy to replace the fuse was inadequate and did not address the possible brake fluid leak, which could cause an electrical short. The contact stated that while driving at an undisclosed speed, the MIL warning light illuminated. The contact stated that the diagnostic test and recall repair appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. Parts distribution disconnect.

NHTSA ODI 11600514

I like to report that this vehicle developed moisture inside the head lamps and it has inside a silver/ look like tent foil spread all over. At nigh we can’t see the road. We replaced the light and bought the most brighter once $109.@ and we still can’t see at night. It is a safety issue since we can see. I’m not the only one you have1000s of customers with the same issues but they have bought the part in Amazon’s. My problem about that is that they do not sale them for my car it said that is for Sonata. And that once you buy it you would have to get a built hule that fits. This is one of the comments on companies: 10:31 5G: 83 ' F FMac8413 V 1 post • Joined 2022 #1 • May 29, 2022 Well I inherited a 2013 Azera. Nothing but light things are useless I can’t see at night and the look bad. Would a 2011 sonata parts fit my 2013 Azera? It would have to be a matter of bolt holes being different because side by side these cars look identical! Anyway any serious input is greatly appreciated.

NHTSA ODI 11600083

[XXX] Bought a used 2013 Hyundai Azera. Since day 1 it has overheating issue. Within the first 2 wks of ownership, we replaced the radiator cap, thermostat, and had engine checked for leaks at Pep Boys. Replacing the water pump was next. On the night of [XXX] we replaced the water pump. Cranked engine and no leakage, so I decided to take my car home which was 45 minutes away. After driving for 15-20 minutes, the temp gauge was almost topped out, so I slowed down. I was approaching a gas station in a town halfway to home and decided I needed to pull in, but the car suddenly and steadily lost power. I had barely enough power to pull into a space away from door (I just knew it was bad and I didn't want car in the business's way). Car would not crank after being shut off for about 20 minutes. I called my husband and he brought a car hauler trailer to put it on. The vehicle was checked for leaks by PepBoys, but it is going for a reputable mechanic inspection soon as can be scheduled. So I had this car not even 30 days, paid cash for it (which I hope to recover) and mechanic friend of mine tells me it's a blown head gasket. From what I've read, it has the 3.3L Lambda engine causing issues for other model vehicles. Is there a recall? What options for replacement are there? Anyone can inspect the car at any time. It is just taking up a space in the apartment parking lot right now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11593527

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11588072

My car started smoking while off and parked after the recall was initiated, and I went through my insurance but they can’t find the problem and I also contacted Hyundai who has never contacted me back. My car is still sitting at Auto Nation Hyundai and nothing has been done. I’m not driving that car with my kids or anyone in it after witnessing that and it’s a symptom of the recall. The car is not about to burn with us in it.

NHTSA ODI 11585080

Panaramic roof exploded. Vehicle defect. Out of extended warranty by 3 months. The noise from the explosion could cause driver to drive erratically and cause an accident. This has been reported several times by other owners of vehicles with panoramic roofs.

NHTSA ODI 11582824

Recall has not been done on this vehicle. I can not keep car outside because in Florida it gets too hot. This problem of leaving it outside causes battery drain and effects the cars paint too. It is now seven months since recall notice. By having recall outstanding it prevents me from trading or selling car at fair value.

NHTSA ODI 11581887

According to the recall letter that was mailed to me in October of 2023, it says "IMPORTANT SAFETY RECALL- Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed." It says that the Anti Lock Brake System could leak brake fluid internally and cause an electrical short over time. This could lead to an engine compartment fire while parked or driving. As of today, April 6, 2024 there is no remedy for this recall. I have called the Hyundai dealer many times and asked for a solution. They said there is still no solution and refused to buy back the vehicle because of its age. Instead they suggested I try to sell the car privately.

NHTSA ODI 11581495

I was sent a Recall Notice back in October/November 2023 regarding the ANTI-LOCK BRAKE SYSTEM (ABS) Module. This is a very serious fire hazard. I called the dealership today and they reported that the remedy is still not available. This is unreasonably negligent. It has been 5/6 months. The starter and sensor wire harness are now damaged and need to be replaced. The dealership also does not keep the harness part in stock.

NHTSA ODI 11580976

The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 35 MPH the vehicle began to vibrate and was losing forward momentum. The contact stated that he depressed the accelerator and the vehicle was not gaining forward momentum. The contact stated that several warning lights had been illuminated, but he was not sure which lights were illuminated. The contact stated that he pulled into a parking lot, stopped the vehicle, and turned it off. The contact was able to turn the vehicle on but he observed that smoke was being emitted from under the hood. The contact turned the vehicle off and opened the hood. The contact stated that he saw several sparks coming from the right side of the vehicle firewall. The contact stated that flames were forming from the bottom of the engine and up to the firewall. The contact stated that he called the fire department. The fire was extinguished with water and chemicals. The vehicle was towed to an independent dealer. The vehicle was not repaired. The insurance provider had not yet inspected the vehicle. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

NHTSA ODI 11580463

On 3/4/24 my break light came on approx 9:15pm . I drove the car about 10 min home and pulled in the driveway at 9:30 PM. My husband assessed brake fluid, to find it needed and brake fluid. He added break fluid and told me to take the car to get it checked in the am. The car was making a continuous humming noise. @ 4:55 AM on 3/5/24 we awoke to the tires exploding & the car fully engulfed in flames. Fire department had to put out fire. Then we remember the ABS BREAK recall from Hyundai was no remedy.

NHTSA ODI 11579198

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11577344

Hyundai recall #251 was originally issued in late September of 2023. It is now almost 6 months since issuance and remedy has yet been transmitted to Hyundai dealer repair facility. It is very well accepted that the remedy will be to replace the ABS fuse, a fairly easy fix, but still no official letter or notice from Hyundai. Six months during winter months to keep car outside for safety is dangerous and unsafe in itself. Personal note - I love my Azera, but will definitely not buy another Hyundai because of their unacceptable delay in this recall repair.

NHTSA ODI 11576064

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11570218

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568965

My emergency brake light was illuminated on my dashboard. As the light came on I was forced to press my brake pedal all the way down to come to a complete stop, which is very abnormal for my brakes as they’ve never malfunctioned that way before.

NHTSA ODI 11568341

50 mph dry, clear and straight road, Right Rear control arm broke causing the rear wheel to become detached from the car and causing the car to careen into oncoming lane before correcting and landing in the right-hand ditch. Could have been a disaster and only by grace was this not a disaster for me and an unknown oncoming car. Event was witnessed by people in 2 other cars and they both stopped and gave their names.

NHTSA ODI 11567708

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565807

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.

NHTSA ODI 11565114

The contact owns a 2013 Hyundai Azera. The contact stated that while driving at an undisclosed speed, he heard an abnormal buzzing sound coming from the engine compartment. Upon turning off the vehicle, the contact observed that the buzzing sound continued, prompting him to disconnect the battery, after which the sound ceased. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); for which the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 86,000.

NHTSA ODI 11565188

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11562020