THE DASHBOARD OF MY 2013 GMC YUKON XL IS CRACKED NEAR THE PASSENGER SIDE AIRBAG. I NOTICED ONLINE THAT THIS IS A COMMON COMPLAINT FOR THIS VEHICLE
NHTSA ODI 10940436
Home · 2013 GMC Yukon Denali Xl 1500 · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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THE DASHBOARD OF MY 2013 GMC YUKON XL IS CRACKED NEAR THE PASSENGER SIDE AIRBAG. I NOTICED ONLINE THAT THIS IS A COMMON COMPLAINT FOR THIS VEHICLE
NHTSA ODI 10940436
MY DASHBOARD FROM THE PASSENGER SIDE TO THE DRIVERS SIDE INCLUDING THE AREA OVER THE GAUGES IS CRACKED AND SOME SECTIONS FELL IN UNDER THE DASH, LEAVING A HOLE. MY CONCERN IS IF THE AIRBAG DEPLOYS, THE DASHBOARD WILL TURN INTO SHRAPNEL AND SERIOUSLY INJURE OR KILL THE OCCUPANTS. *TR
NHTSA ODI 10939868
THE HYDRAULIC LIFTERS 'AFM' COLLAPSED, LIFTER WAS IN LOCKED POSITION CAUSING LIFTER TO TAP ON CAMSHAFT, BY TAPING ON CAMSHAFT CAUSED DE-LAMENTATION OF HARDENING ON CAMSHAFT, WHICH DAMAGED CAMSHAFT AND LIFTERS. THE ACCELERATION AND DE-ACCELERATION OF THE VEHICLE BECAME A MAJOR SAFETY ISSUE. THE VEHICLE WENT FROM V-8 MODE TO V-4 MODE, THIS ABRUPT REDUCTION IN SPEED WOULD HAPPEN AND DID HAPPEN WHILE DRIVING ON MAJOR ROADS IN THE CITY. BECAUSE THE V-8 LIFTERS WOULD SHUT THE CYLINDERS OFF, V-8 MODE WOULD STAY IN LOCKED DOWN POSITION CAUSING VEHICLE TO ALMOST COME TO A COMPLETE STOP. *TR
NHTSA ODI 10937793
THIS COMPLAINT IS IN REFERENCE TO MY 2013 GMC YUKON DENALI. SINCE PURCHASING THE VEHICLE IN DEC 2014 IT HAS BEEN IN THE REPAIR SHOP 3 TIMES FOR SHUTTING OFF WITHOUT WARNING WHILE DRIVING. EACH TIME I HAVE BEEN ON THE INTERSTATE DRIVING AROUND 70 MPH AND THE VEHICLE SHUTS OFF. THANK GOD NO ONE REAR ENDED ME AND I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE FIRST TIME 28 MAY 14, THE PROBLEM WAS THE FUEL PUMP MODULE, BUT A MONTH LATER IT WAS DETERMINED IT WAS THE FUEL PUMP. TODAY 28 DEC 16 THE FUEL PUMP IS BEING REPLACED AGAIN. SO WE HAVE REPLACED THE FUEL PUMP MODULE AND FUEL PUMP TWICE. TRAVELING AT ANY SPEED AND YOUR VEHICLE SHUT OFF IS DANGEROUS. I CONSIDER THIS A SAFETY HAZARD AND COULD LEAD TO SERIOUS INJURY OR DEATH. *TR
NHTSA ODI 10937926
2013 YUKON XL WAS FOUND TO HAVE EXCESSIVE RUST ON THE FRAME AND OTHER PARTS UNDERNEATH THE VEHICLE DURING AN ANNUAL INSPECTION. THE WAX COATING IF FLAKING OFF THE FRAME LEAVING BARE METAL THAT QUICKLY RUSTS. GM CLAIMS THAT THE DAMAGE IS ENVIRONMENTAL AND THE ISSUES IS THE SALT USED ON PA ROADS. IF THIS IS THE CASE, THEN GM SHOULD WARN ALL CUSTOMERS THAT THEIR VEHICLES ARE NOT BUILT TO LAST IN THE STATE OF PA AND THAT THEY WILL NOT HONOR THEIR WARRANTY. NONE OF OUR OTHER VEHICLES ARE RUSTING. THEIR ARE MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUES AND THE PROBLEM HAS BEEN NOTED TO START DURING THE FIRST YEAR OF OWNERSHIP BEFORE GOING THROUGH THE WINTER. THEY HAVE NOT PROPERLY COATED THE FRAME TO WITHSTAND RUST. I HAD TO PAY FOR UNDERCOATING NOW TO RECTIFY THE PROBLEM. THE UNDERCOATING INSTALLER MENTIONED THIS IS A KNOW PROBLEM WITH GM TRUCKS AND THE COMPANY REFUSES TO ACKNOWLEDGE OR ADDRESS THE ISSUE. *TR
NHTSA ODI 10936721
CRACKED DASHBOARD AROUND AIRBAG AND ALL ACROSS DASH VERY CONCERNED ABOUT PLASTIC PARTS OF DASH CAUSING INJURY OR DEATH DUE TO SHARP FLYING PIECES STRIKING PASSENGERS 2013 GMC YUKON XL DENALI MODEL GM WILL NOT REPAIR OR REPLACE THIS OBVIOUS AND DANGEROUS DEFECT
NHTSA ODI 10928732
TL* THE CONTACT OWNS A 2013 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED OVER THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
NHTSA ODI 10928280
DASHBOARD CRACKING
NHTSA ODI 10926352
MY DASH BOARD IS CRACKED AROUND THE AIRBAG LOCATION ON THE PASSENGER SIDE OF THE VEHICLE. RESEARCHING THIS HAS SHOWN THAT IT'S A REOCCURRING DEFECT IN THE YUKON, SIERRA, SILVERADO, TAHOE AND SURBURBAN MODELS. THERE ARE NUMEROUS REPORTS OF THE SAME ISSUE WITHOUT ANY CORRECTIVE ACTION BY THE MANUFACTURER SHORT OF A REPLACEMENT "CASE BY CASE" BASIS.
NHTSA ODI 10918988
TAKATA RECALL - FROM DAY TO DAY THE BACK HATCH WILL NOT OPEN. TOOK TO GMC DEALER AND COULD NOT FIND CODE WHY THIS IS HAPPENING. I DISCONNECTED BATTERY CABLE FOR 1 MINUTE AND RECONNECT AND WORKS FINE.
NHTSA ODI 10916191
THERE IS A CRACK ABOVE THE INSTRUMENT PANEL ON THE DRIVER SIDE DASHBOARD. IT'S INCREASINGLY SPREADING AND I'VE SEEN THAT THIS IS NOT AN ISOLATED INCIDENT. THIS IS A MANUFACTURERS DEFECT AND I JUST WANTED TO MAKE MY COMPLIANT KNOWN. THE CRACK JUST SHOWED OUT OF NOWHERE WHEN I CRANKED THE CAR UP. WE USE A SUN VISOR TO AVOID THE SUN DIRECTLY HITTING HE DASHBOARD BUT THIS STILL HAPPENED.
NHTSA ODI 10914198
MY YUKON DASHBOARD HAS A CRACK VERY NEAR THE PASSENGER AIRBAG. MY GM DEALER TELLS ME THAT THIS IS NOT COVERED OR A RECALL. I AM CONCERNED ABOUT THE LARGE EXPENSE OF $1,000 TO REPLACE AND THE POSSIBLE SAFETY TO AIRBAG ON THE PASS SIDE OF THE YUKON. I AM ALSO BEING TOLD THAT MY EXTENDED WARRANTY COVERAGE WILL NOT COVER THIS ISSUE. PLEASE HELP.
NHTSA ODI 10911106
THE DASHBOARD IS CRACK. LOOKS LIKE A VEHICLE WAS SOLD TO ME AND THEY FIXED THE CRACK BUT AFTER I BEEN DRIVING FOR 2 MONTHS THE CRACK IS THERE.
NHTSA ODI 10903095
DASHBOARD CRACKING NEAR AIRBAG, NOTICED IT THIS MORNING AFTER DROPPING KIDS AT SCHOOL. CAR IS GARAGE KEPT.
NHTSA ODI 10898133
I PURCHASED NEW, TWO, GMC YUKON DENALIS IN 2007, 2013. BOTH DASH BOARDS ARE CRACKING AND POSE A SERIOUS SAFETY DEFECT. I USE THESE VEHICLES FOR PLEASURE "ON ROAD" ONLY USE. MY DAUGHTER DRIVES THE 2007 TO COLLEGE NOW AND HER DASH BOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE AND FLAPS AROUND WHILE DRIVING/OPERATING THE VEHICLE DOWN THE ROAD, THIS IS A HUGH DISTRACTION. THE DEALER, THAT I PURCHASED THE TWO NEW VEHICLES FROM CLAIMS THAT IT IS NOT THERE PROBLEM AND BLAME GMC, WHO WILL NOT DO ANYTHING ABOUT THE ISSUE ON EITHER VEHICLE. I STILL OWN AND DRIVE BOTH VEHICLES TODAY AND AM BUILDING A CASE FOR WHEN SOMETHING SERIOUS HAPPENS BECAUSE OF THE LARGE DASH CRACKS FLAPPING AROUND CAUSE AN ACCIDENT. I WELCOME ANY ASSISTANCE FROM GMC OR MY GMC DEALER TO ADRESS THIS KNOWN DASH CRACKING ISSUE ANYTIME? I ALSO WELCOME NHTSA TO FURTHER INVESTIGATE THIS KNOWN ISSUE AND RESPOND BACK TO A SOLUTION OTHER THAN THE $1,000.00 DEALER SOLUTION FOR ME TO FIX THIS ON MY OWN. THANK YOU
NHTSA ODI 10897950
TL* THE CONTACT OWNS A 2013 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/19/16*LJ THE CONSUMER WAS INFORMED THERE WOULD BE NO CONSIDERATION BEYOND 36,000 MILES. UPDATED 10/25/16.*JB
NHTSA ODI 10893950
CRACKED DASHBOARD MY DASHBOARD SUDDENLY SUSTAINED A CRACKED DASHBOARD IN JUNE 2016. CRACK RUNS VERTICALLY ABOVE MY INSTRUMENT PANEL. THERE IS NO REASONABLE CAUSE FOR THIS CRACK. I DID NOT PLACE ANYTHING ON MY DASHBOARD. THE DASHBOARD NOW RADDLED WHEN I DRIVE, AND I WORRY ABOUT WHAT COULD HAPPEN TO THE DASHBOARD IF I WERE IN AN ACCIDENT. I WORRY THAT THE CRACKED DASHBOARD COULD BECOME A VERY SHARP OBJECT THAT COULD CAUSE MAJOR INJURY.
NHTSA ODI 10893645
DASH BOARD SUDDENLY HAS CRACKS IN FRONT OF STEERING WHEEL. THIS CONCERNS MY FAMILY & I'S SAFETY SHOULD THE AIRBAGS EVER NEED TO DEPLOY.
NHTSA ODI 10877067
CRACKED DASHBOARD
NHTSA ODI 10875703
HAVE A 2013 YUKON WITH CRACKS STARTING TO APPEAR ON DASH. PURCHASE THE VEHICLE IN 2014 WITH 23,000 MILES ON IT, IT'S NOW 2016 AND TRUCK IS NOW AT 51,000 MILES. TRUCK IS NOT USE OFF ROAD ONLY FOR TRAVELING NEEDS. CRACKS ARE STARTING TO APPEAR AT EYE SITE. I SEEN OTHER VIDEOS AND SEEN OTHER TRUCKS WITH THE SAME ISSUE AND IT LOOKS THAT IT GETS WORST DURING TIME. I PAY FOR A GOOD AMERICAN MADE TRUCK , I SHOULD NOT BE RESPONSIBLE TO FIX SOMETHING THAT'S HAPPENING TO EVERY TRUCK AMERICAN MADE YUKON,CHEVY,TAHOE, ECT.ECT. PLEASE HELP THE AMERICAN PEOPLE BE HAPPY AND THEY WILL STAY BUYING AMERICAN MADE CARS AND TRUCKS.
NHTSA ODI 10864990
PURCHASED THIS VEHICLE DEC 2014 USED, SHORTLY AFTER WE PURCHASED IT, A CRACK STARTED BY THE PASSENGER HAIR BAG IT IS GETTING WORSE I NOW HAVE 3 CRACKS SPREADING ACROSS MY DASH. WE PAID WAY TO MUCH MONEY FOR THIS VEHICLE TO HAVE THIS ISSUE ITS ONLY 3 YEARS OLD. .
NHTSA ODI 10864603
MY 2013 YUKON DENALI HAS DEVELOPED CRACKS ON THE DASHBOARD. ONE IS LOCATED TO THE RIGHT OF THE HUMP OVER THE INSTRUMENT PANEL. THE CRACK STARTED AS A HALF INCH HAIR LINE CRACK AND HAS NOW TURNED INTO A EIGHT INCH LONG CRACK. SEEMS TO KEEP GROWING. THERE IS ANOTHER CRACK BY THE AIRBAG. I HAVE ABOUT 77,000 MILES AND THE VEHICLE. IT IS WELL MAINTAINED AND CARED FOR, 99% OF TIME IS GARAGED. NO ABUSE OR OFF ROAD DRIVING. I HAVE CONTACTED THE DEALER AND GMC AND THEY WANT ME TO PAY TOO MUCH TO HAVE IT REPLACED. IN MY WORLD THIS IS STILL A NEW VEHICLE AND AT A COST OF $60K THIS IS UNACCEPTABLE. IT IS ALSO A SAFETY ISSUE THAT FLYING DEBRIS FROM THE DASH COULD FATALLY INJURE SOMEONE IF IN A VEHICLE ACCIDENT.
NHTSA ODI 10840044
LARGE CRACKS ON DASH.
NHTSA ODI 10837993
CRACK IN DASH IN FRONT OF STEERING WHEEL. MAY EFFECT SAFETY OF AIRBAGS WERE TO DEPLOY. THE VEHICLE WAS STATIONARY. THE CRACK APPEARED WITHOUT ANY FORCE OR TRAUMA TO THE AREA.
NHTSA ODI 10837589
TL* THE CONTACT OWNS A 2013 GMC YUKON XL. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION OFF, THE CONTACT HEARD AN ABNORMALLY LOUD POP EMIT FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN BEGAN TO ROLL AND CRASHED INTO A BRICK WALL. THE CONTACT STATED THAT THE FAILURE OCCURRED PREVIOUSLY, BUT SHE WAS ABLE TO GET BACK IN THE VEHICLE AND STOP IT BEFORE IT BEGAN TO ROLL. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE FRONT END AND REAR OF THE VEHICLE DUE TO THE IMPACT OF THE TRAILER THAT WAS HITCHED TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE IT WAS AWAITING INSPECTION BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 10794639
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