What 180 owners told NHTSA about the 2013 GMC Yukon Denali Xl 1500

DASHBOARD CRACKED BY FRONT PASSENGER AIRBAG. SPONTANEOUS CRACK WITH NO EXTERNAL CAUSE. IT WAS NOT A HOT DAY. STATIONARY VEHICLE.

NHTSA ODI 11055289

THE DASHBOARD AROUND THE AIRBAG AND STEERING/INSTRUMENT CLUSTER HAS SEVERELY CRACKED AND BROKEN. THIS IS A SAFETY HAZARD IN THE EVENT OF AN ACCIDENT THE DASHBOARD PIECES BECOME SHARDS OF SHRAPNEL PROPELLED BY THE AIRBAG AND/OR IMPACT OF THE CRASH. THERE HAVE BEEN NO WRECKS, MODIFICATIONS, OR ANY OTHER ACTIONS THAT WOULD CAUSE THIS DAMAGE - IT IS THE RESULT OF FAULTY PRODUCTION.

NHTSA ODI 11053450

SMALL CRACK APPEARED SUDDENLY IN TOP CENTER OF DASHBOARD THAT WAS BARELY NOTICEABLE FROM DRIVER'S SEAT BUT COULD BE SEEN IN THE PASSENGER'S SEAT. DIDN'T THINK MUCH AT THE TIME, BUT OVER THE COURSE OF JUST OVER A YEAR, THE CENTER OF THE DASH VIBRATES EXCESSIVELY WHEN DRIVING ON MAJORITY OF SURFACES THAT BECOMES VERY LOUD. CONTACTED GM SINCE MY STANDARD WARRANTY HAS EXPIRED AND THIS IS NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO SAFETY CONCERNS WITH AIRBAG IN CASE OF ACCIDENT. I TOOK TO GET ESTIMATE OF COST TO REPAIR AND OWNER HAD SAME ISSUE WITH BOTH HIS GMC YUKON'S AND HIS WAS REPLACED FREE. ADVISED TO CALL GM FOR ISSUE, THEY ONLY WANTED TO COVER 1/2 THE COST OF REPAIR. THIS SHOULD BE A RECALL BY GM AS THIS IS AN APPARENT PROBLEM WITH THEIR VEHICLES AND NOT AN ISOLATED EVENT. NOT VERY HAPPY WITH THE SOLUTION I WAS PROVIDED AND WILL NOT BE OWNING ANY MORE GMC YUKON DENALI'S CONSIDERING IT IS NOT AN INEXPENSIVE VEHICLE.

NHTSA ODI 11052751

DASH CRACKED AT CORNER OF PASSENGER AIRBAG. HAPPENED WHILE AT DEALER FOR STATE INSPECTION AND THEY REFUSED TO ACCEPT RESPONSIBILITY. CLAIM IT HAPPENS 'ALL THE TIME'.

NHTSA ODI 11047668

CRACKED DASHBOARD OVER INSTRUMENT PANEL AND AIR BAG LOCATION.

NHTSA ODI 11046354

I HAD MY GRANDCHILD STRAPPED IN HER CAR SEAT IN THE BACK SEAT OF MY YUKON. HOWEVER, AS WE MADE A STOP FOR ME TO REMOVE HER FROM THE CAR, I PULLED THE OUTSIDE DOOR HANDLE AND THE ENTIRE HANDLE CAME OFF FOR NO APPARENT REASON. THIS WAS ALARMING TO ME BECAUSE, WHAT IF THIS HAD BEEN AN EMERGENCY SITUATION AND I HAD TO IMMEDIATELY RESCUE HER FROM THE VEHICLE. WHEN I WENT TO THE DEALERSHIP THE SERVICE PERSON INFORMED ME THIS HAPPENS A LOT WHERE THE DOOR HANDLE BREAKS, AND IT APPEARS THEY WERE 'POSSIBLY ENGINEERED INAPPROPRIATELY'. THEY ASSURED ME THEY COULD FIX IT BUT IN ORDER TO DO SO, I MUST PAY THE DEDUCTIBLE. I REFUSED TO PAY ANY FEES SINCE THIS IS SOMETHING THAT HAPPENS WITH THESE VEHICLE FREQUENTLY AND REFUSED TO LET THEM FIX IT. I CALLED GMC AND THEY HAVE YET TO PROVIDE A RESOLUTION, WITH THE EXCEPTION OF SAYING I MUST PAY THE DEDUCTIBLE. MY HUSBAND ALSO HAS A YUKON 2004 AND ONE OF HIS DOOR HANDLES IS ALSO BROKEN. WE NEVER USE THE BACK PASSENGER DOORS, UNLESS THERE ARE SPECIAL CIRCUMSTANCES LIKE WITH MY GRANDCHILD. MY CONCERN IS WHY SHOULD THE CONSUMERS HAVE TO PAY THE COST FOR A FAULTY DOOR HANDLE BEING ENGINEERED INAPPROPRIATELY. I PRAY THAT SOMEONE DOES NOT GET TRAPPED INSIDE DURING A VEHICULAR ACCIDENT OR FIRE, BECAUSE THE DOOR HANDLES ARE NOT GUARANTEED TO OPEN AND WILL BREAK EASILY. I NEED TO KNOW IF IT IS ANYWAY GMC AND THEIR ENGINEERS CAN BE MADE TO DO THE NECESSARY REPAIRS AT NO CHARGE TO THE CONSUMERS AND CORRECT THEIR MISTAKE.

NHTSA ODI 11045791

2013 GMC YUKON. CONSUMER WRITES IN REGARDS TO DOOR HANDLE MALFUNCTION. *LD THE CONSUMER STATED THE FAILURE PREVENTED THE DOOR FROM OPENING. UPDATED 10/31/2017*JS

NHTSA ODI 10985328

DASH STARTED TO HAVE TWO CRACKS, ONE ON EACH SIDE OF DASH. EACH CRACK HAS CONTINUED TO RUN. THE ONE ON THE LEFT HAS NOW EXTENDED TO AREA OVER THE SPEEDOMETER DOME, THE OTHER CRACK HAS EXTENDED INTO THE SEAM OF THE AIRBAG ON THE RIGHT SIDE OF THE DASH. VERY CONCERNED THAT AIRBAG COMPARTMENT IS COMPROMISED. THESE CRACKS WERE NOT CAUSED BY ANY TYPE OF ACCIDENT. THE CAR SITS UNDER CARPORT 90% OF THE TIME. MY RESEARCH SHOWS THAT THERE ARE THOUSANDS OF GMC OWNERS HAVING THE SAME ISSUE. I AM WORRIED THAT MY SPOUSE, GRANDCHILDREN, OR ANY OTHER FRONT SEAT PASSENGER MAY BE SEVERLY INJURED. THIS DANGEROUS FAULT NEEDS TO BE REPAIRED IMMEDIATELY!!!

NHTSA ODI 11035911

TIRES ARE BRIDGESTONE DUELER H/L ALENZA 285/45R22 ON A 2013 GMC YUKON DENALI 2WD WITH APPROXIMATELY 53K MILES. WHILE WASHING VEHICLE TWO DAYS AGO (1 OCT 2017), I NOTICED CRACKS IN THE TIRE TREAD WHERE THE TREAD MEETS THE SIDE WALLS OF 3 OF THE 4 TIRES. THE CRACKS RUN AT RIGHT ANGLES TO EACH OTHER FORMING SMALL TRIANGLES OF TIRE TREAD THAT CAN BE NOTICEABLY DEPRESSED. THIS INDICATES A SERIOUS IMPENDING TIRE FAILURE OF THE SIDEWALL. ALTHOUGH THE TIRES HAVE AT LEAST 15K MILES (APPROX) OF TREADLIFE REMAINING, I AM FORCED TO REPLACE THEM NOW FOR THE SAFETY OF MY FAMILY AND OTHER DRIVERS.

NHTSA ODI 11031448

THE DASH BOARD NEAR THE STEERING COLUMN JUST CRACKED AS WELL AS THE INTERIOR DRIVERSIDE FRONT DOOR. BOTH PIECES APPEAR TO BE CHEAP PLASTIC. I HAVE RECEIVED A QUOTE FOR $1600 TO FIX THE DOOR AND $1000 TO FIX THE DASH WHEN THESE ARE BOTH DEFECT FROM GM.

NHTSA ODI 11024641

THE DASHBOARD IS CRACKED AND IN THE EVENT OF AN AIRBAG DEPLOYMENT THE LOOSE DASH PIECES COULD COME LOOSE AND CAUSE ADDITIONAL INJURIES TO THE OCCUPANRS

NHTSA ODI 11023777

I HAVE TWO COMPLAINTS ABOUT THIS CAR. 1ST THE DASH HAS CRACKED STARTING AT THE LEFT REAR OF THE AIR BAG COVER TO THE REAR SEAM OF THE DASH. EVEN WITH A MAJOR GUARD PROTECTION PLAN 901770667 I'M BEING TOLD IT'S NOT COVERED. THIS CAR IS ONLY 3 YEARS OLD AND 50,000 MILES AND I'VE LEARNED THAT THERE ARE MANY MORE CUSTOMERS OF GM VEHICLES WITH CRACKED DASHBOARDS. 2ND THE INSIDE DOOR HANDLE ON THE DRIVERS SIDE IS BROKEN. THE SMALL PIECES OF PLASTIC UNDER THE DOOR HANDLE ARE ALL BROKEN. THIS TOO ISN'T COVERED I'M BEING TOLD. THE DOOR HANDLE HAS BEEN CRACKED FOR OVER A YEAR . THE CRACK IN THE DASH JUST HAPPENED YESTERDAY ON 9/13/2017

NHTSA ODI 11023454

A CRACK FORMED FROM THE PASSENGER SIDE AIRBAG COMPARTMENT EXTENDING TO THE CENTER DASH VENT WITHOUT CAUSE OR INCIDENT. THE VEHICLE WAS STATIONARY PARKED IN MY GARAGE AT THE TIME THE CRACK OCCURRED. THE DASH NOW RATTLES AND SQUEAKS AND SAGS IN THE MIDDLE OF THE DASH.

NHTSA ODI 11023343

I HAVE STRESS CRACKS IN A FAULTY DASHBOARD THAT HAS HAD NO BLUNT FORCE. THESE CRACKS ARE LOCATED AT THE INSTRUMENT CLUSTER, CENTER SPEAKER AND ANOTHER AT THE PASSENGER AIRBAG. BEHIND THE INSTRUMENT CLUSTER A PORTION OF THE DASH HAS COLLAPSED NOW. MY VEHICLE HAS BEEN GARAGED FOR MOST OF THE TIME SINCE PURCHASED. SINCE WE BOUGHT OUR NEW HOME IT HAS BEEN OUTSIDE FOR LESS THAN 4 MONTHS AND THE CRACKS APPEARED. I NOW HAVE 4 AND COLLAPSED AREA.

NHTSA ODI 11021499

SEVERAL SMALL CRACKS APPEARING ON THE VEHICLE'S DASHBOARD. THESE CRACKS ARE AROUND THE PASSENGER SIDE AIRBAG.

NHTSA ODI 11020190

PASSENGER SIDE OF DASHBOARD CRACKED WHICH HOUSES THE FRONT PASSENGER AIR BAG SYSTEM. DASHBOARD SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED.

NHTSA ODI 11019971

MY 2013 YUKON DENALI XL HAS DEVELOPED A LARGE CRACK ON THE DASH ABOVE THE INSTRUMENT CLUSTER AND IT HAPPENED DURING NORMAL DRIVING CONDITIONS. THE ENTIRE DASH IS NOW VERY LOOSE FROM DRIVERS SIDE TO PASSENGERS SIDE AND IT VIBRATES VIOLENTLY WHEN BRAKING BOUNCING UP AND DOWN THE ENTIRE LENGTH OF THE DASH. IN ADDITION TO BEING QUITE LOUD AND OBNOXIOUS, IT IS UNNERVING TO THINK WHAT WILL HAPPEN IF I AM IN A COLLISION AS THE CRACK IS MAKING THE PLASTIC DASH BEGIN TO APPEAR LIKE A SPEAR TIP POINTED AT ME. TOTALLY UNACCEPTABLE IN A VEHICLE OF THIS CALIBER AND COST. AT LEAST THE WINDSHIELD IS DESIGNED TO BREAK INTO SMALL PIECES WITH TEMPERING...I WONDER IF GM SHOULD CONSIDER TEMPERING THE CHEAP PLASTIC THEY USE IN THEIR PREMIUM PRODUCT LINES SO THEY DON'T KILL SOMEONE WITH PLASTIC SHARDS OF JUNK PLASTIC.

NHTSA ODI 11018868

CRACKING DASHBOARD! DEEP CRACKS RUNNING UP TO AND ALONG THE AIRBAG

NHTSA ODI 11016435

THE DRIVER'S SEATBELT WILL NOT LOCK. THE DRIVER IS UNABLE TO WEAR A SEATBELT WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN FOR ME.

NHTSA ODI 11015311

TL* THE CONTACT OWNS A 2013 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE FRONT DRIVER'S SIDE. THE DEALER WAS CONTACTED (DAYS CHEVROLET IN JASPER, GA) AND STATED THAT THERE WERE MANY COMPLAINTS ABOUT CRACKED DASHBOARDS. THE TECHNICIAN STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,990.

NHTSA ODI 11015159

MY DASH WAS CRACKED AROUND AND ABOVE MY PASSENGER AIR BAG. THE DEALER SAID THEY WONT FIX IT BECAUSE IT IS A COMMON PROBLEM. IT IS A MAJOR SAFTEY HAZARD BECAUSE MY PASSENGER WILL GET PLASTIC IN THEIR FACE IF THE AIR BAG DEPLOYS. *JS

NHTSA ODI 11015172

DASH BOARD CRACKING OVER PASSENGER AND DRIVER SIDE

NHTSA ODI 11014925

DASH CRACKED BY AIRBAG

NHTSA ODI 11014937

CRACKED DASHBOARD

NHTSA ODI 11010771

HAVE SECOND DASHBOARD CRACK ON 2013 YUKON DENALI. GMC WON'T REPAIR UNDER WARRANTY. HAVE HAD TO PAY TWICE NOW TO HAVE THIS REPAIRED. WE HAVE TWO FRIENDS WITH NEWER YUKONS WHO HAVE THE SAME PROBLEM, BUT SO FAR ONLY ONCE FOR THEM. OUR VEHICLE IS PARKED IN A GARAGE THE MAJORITY OF EACH AND NIGHT.

NHTSA ODI 11010199