What 587 owners told NHTSA about the 2013 Ford Taurus

VEHICLE HAS 48,000 MILES AND HAD FREEZER PLUG AND WATER PUMP FAILURE. FORD WAS BACKORDERED BY OVER 300 UNITS OF WATER PUMP. VEHICLE WAS IN HAWAII FOR FIRST YEAR AND IN SEATTLE / TACOMA AREA SINCE. I FEEL THAT AT THIS MILEAGE, ALONG WITH THE AMOUNT OF WATER PUMPS THAT WERE ON ORDER FROM FORD MOTOR THAT THEIR IS A DEFECT WITH THE WATER PUMPS AND A RECALL SHOULD BE LOOKED INTO

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THE VEHICLE HAS THE 3.5L NON-TURBO ENGINE, HAS ABOUT 35,000MI, WAS PURCHASED AS A CERTIFIED PRE-OWNED VEHICLE, AND IS FULLY STOCK (HAS NOT BEEN MODIFIED IN ANY MANNER. WHEN AT LOW SPEEDS (LESS THAN 20MPH MOST OF THE TIME) AND CERTAINLY LESS THAN 40MPH) AND ALSO AFTER MAKING A SLIGHT TURN (NOT A FORCEFUL ONE) AFTER HAVING INITIALLY APPLIED PRIOR TO THE TURN AND THEN RELEASED THE ACCELERATOR PEDAL DURING THE TURN FOLLOWED WITH A RE-APPLICATION OF THE ACCELERATOR PEDAL, THE VEHICLE LOSES POWER AND THE RPMS WERE NOTICED TO LOCK IN THE 1200-1500RPM RANGE. THE SAME PHENOMENON OCCURRED IN A 2012 2.5L 4CYL ESCAPE THAT I HAD PURCHASED AND THEN HAD TO RETURN BECAUSE THIS SAME PHENOMENON OCCURRED BUT TO A MUCH GREATER EXTENT AND THE FORD DEALERSHIP COULD NOT DUPLICATE THE CONDITION.THIS LACK OF ACCELERATION AT ONE TIME PLACED ME IN A DANGEROUS SITUATION. ETB WAS REPLACED BUT NOT THE ROOT CAUSE. 5 OTHER 2012-2013 FORDS WITH 4CYL AND 3.5L NON-TURBO V-6 ALL HAD THE SAME DRIVABILITY. OTHER PEOPLE WHO HAD EXPERIENCED THAT SAME ISSUE. THIS IS EASY TO DUPLICATE. I PULLED OUT TO PASS SOMEONE AT ABOUT 20MPH AND THE RPMS LOCKED @1200. THE VEHICLE WOULD ONLY STAY AT ABOUT THE SAME SPEED. IN THIS CASE IT WAS A DANGEROUS SITUATION BECAUSE I COULD NOT GET THE VEHICLE TO ACCELERATE AND TRAFFIC FROM BEHIND ME WAS COMING UP AT A DANGEROUS (FOR ME) RATE OF CLOSURE. I BELIEVE THAT FORD HAS TO BE AWARE OF THIS CONDITION AND HAS NOT CHOSEN TO REMEDY IT. WHEN THIS LACK OF ACCELERATION OCCURS, IT ALWAYS OCCURS AFTER A LATERAL MOTION OF THE VEHICLE. SOME PEOPLE SAY IT IS DUE TO THE SHIFT ALGORITHM BECAUSE IT SOMETIMES OCCURS JUST PRIOR TO A SHIFTING ACTION; BUT, THIS IS TRULY NOT THE CASE. THINK STABILITY CONTROL INTERFACE. THIS CANNOT BE DISABLED IN MY VEHICLE WITHOUT DISABLING OTHER SYSTEMS SO IT CANNOT BE PROVEN OUT BY ME WITHOUT SETTING CODES OR COMPROMISING THE VEHICLE. PLS SEE ATT FILE.

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I HAVE A 2013 FORD TAURUS LIMITED EDITION.MY CAR STARTED HAVING PROBLEMS.I WAS AT A STOP STARTED TO MOVE WHEN THE LIGHT TURNED GREEN.THE WRENCH LIGHT CAME ON .I HAD NO GAS PEDAL.CAR WAS SHACKING VERY BAD.I COASTED TO THE SIDE OF THE ROAD TURNED ENGINE OFF.I RESTARTED MY CAR AND IT SEEMED FINE.THIS HAS HAPPENED SEVERAL TIMES.I TOOK MY CAR TO COMMERCIAL FORD IN ARANSAS PASS TX.THEY THOUGHT IT WAS THROTTLE BODY SPEED SENSOR BUT THEY DIDN'T KNOW AT THAT TIME.TOOK MY CAR HOME IT CONTINUED TO HAVE PROBLEMS AND FINALLY SET A CODE.THEY WERE RIGHT.THEY WANT 800.00 DOLLARS TO REPAIR MY CAR.THE PROBLEM IS THE PART IS ON BACK ORDER.AS OF TODAY THERE ARE 1562 ON BACK ORDER.THIS IS GOING TO TAKE ALONG TIME THAT I WILL BE WITHOUT A VEHICLE.I HAVE RESEARCHED ONLINE THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM.THIS IS A DANGEROUS AND UNSAFE PROBLEM.I DON'T UNDERSTAND WHY FORD DOESN'T RECALL THESE CARS BEFORE SOMEONE GETS HURT.PLEASE INVESTIGATE AND GET FORD TO FIX MY CAR AND THE 1562 OTHER CARS THAT ARE HAVING THIS SAME ISSUE.

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THERE WAS AN ACCIDENT OUR FORD TAURUS HIT A TREE CAUSING TREE TO COME OUT IF THE GROUND AND AROUND $13,000 WORTH OF DAMAGES AND NO AIRBAG WENT OFF HIT AT 12 FRO T IMPACT. FIGHTING FORD MOTOR TO HAVE THEM TEST THE BLACK BOX FOR INFORMATION AND POSSIBLE DEFECT BEFORE I DRIVE IT AFTER ITS FIXED.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER STARTING THE ENGINE, THE POWER STEERING SENSOR LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 65,000.

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I HAVE 2013 FORD TAURUS AT SAM GALLOWAY FORD IN FORT MYERS FLORIDA, THEY CALLED ME AND SAID MY E.T.B ELECTRONIC THROTTLE BODY NEEDS TO BE REPAIRED/REPLACED AND IT WILL COST $750 OUT THE DOOR. I STARTED DOING SOME RESEARCH FOR CHEAPER COST AND I CAME ACROSS OTHER FORDS WITH THIS SAME PROBLEM THAT WAS RECALLED, MADE A FEW CALLS TO FORD AND THEY SAID MY VIN NUMBER DOESN'T QUALIFY MY CAR FOR THAT RECALL. THIS IS A VERY DANGEROUS PROBLEM, THE CAR WILL LOSE THROTTLE IN THE MIDDLE OF TRAFFIC. THIS SEEMS TO ME A ISSUE AND PROBLEM WITH A NUMBER OF FORDS VEHICLES AND JUST BECAUSE MINE DOESN'T FALL UNDER THE VIN, IT'S STILL A FORD AND THE ETB IS A PROBLEM FOR FORD VEHICLES. PLEASE MAKE THIS A RECALL! ETB IS A PROBLEM THAT NEEDS TO BE FIXED FOR ANY FORD THAT IT HAPPENS TO! THIS HAS HAPPENED SEVERAL TIMES TO ME SINCE I HAD THE CAR AND IT'S ONLY BEEN A TWO MONTHS. TO DANGEROUS TO BE ON THE STREETS TO DRIVE AND NEEDS TO BE FIXED!

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NTSB: 2013 FORD TAURUS SEL: CONSUMER STATED THE IGNITION INADVERTENTLY TURNED OFF. *SS THE CONSUMER STATED WHEN HE LEANED TOWARD THE CENTER DASHBOARD HE INADVERTENTLY BRUSHED AGAINST THE ENGINE START/STOP BUTTON WITH HIS HAND WHICH CAUSED IT TO BE SLIGHTLY DEPRESSED, AND TURNED THE VEHICLE OFF. *JB

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VEHICLE GOING ABOUT 30 MPH IN CITY STREET WHEN ALL OF A SUDDEN THE CAR STARTED TO SLOW TO A CRAWL ABOUT 3 MPH AND I COULD NOT ACCELERATE.THE DASHBOARD DISPLAYED A WRENCH WARNING LIGHT.I WAS ABLE TO COAST TO LEFT SIDE OF ROAD WHERE I TURNED OFF CAR .WHEN I RESTARTED CAR EVERYTHING WAS BACK TO NORMAL.IN VEHICLE SETTINGS FAILED TO SHOW ANY FAULT.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER, HOWEVER, THE CONTACT STATED THAT A CODE READER INDICATED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 01/19/16.*JB UPDATED 02/05/16*LJ *CN

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AND SHOOK VIOLENTLY AS THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE RESUMED TO NORMAL FUNCTION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS.THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG FUEL ODOR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,639.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE TIRE SEIZED AND CAME COMPLETELY OFF THE TIRE ROD, WHICH ALMOST RESULTED IN A CRASH. A PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FOUR WHEEL BEARINGS NEEDED TO BE REPLACED. THE REPAIRS WERE DONE, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,291.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 14,093.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED COOLANT LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE COOLANT WAS LEAKING FROM THE FREEZE PLUG AND WATER PUMP, AND BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND NOTICED THAT THE DOOR LATCH CRACKED. ALSO, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 24,000.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS SHUT OFF AND RESTARTED AND THEN RESUMED NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

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GO`S TO A VERY ROUGH IDLE. THIS HAS HAPPEN FOUR TIMES THE LAST BEING 8/19/2015. I HAVE A ENGINE ANALYZER THAT HAS CODE P2111 WHICH IS THROTTLE BODY TROUBLE. I HAVE IT AT A FORD DEALER NOW AND THEY ARE TELLING ME THEY CAN NOT DO ANYTHING AS THERE ANALYZER IS NOT GIVING THEM A CODE. THIS IS A VERY DANGEROUS CONDITION AS IT WILL JUST GO TO A IDEAL AT ANY SPEED. AS TRYING TO MAKE A LEFT TURN OR CROSSING A BUSY ROAD. I TOOK THEM MY PRINT OUT FROM MY ANALYZER. BUT ALL I GET IS SONG AND DANCE THAT THEY CAN`T DO ANYTHING TILL THEY GET A CODE. IT HAS A EXTENDED WARRANTY AND THEY DON`T WANT TO DO IT. THERE FIRST ANSWER WAS DRIVE IT TILL IT HAPPEN AGAIN. MY ANSWER WAS NEXT TIME COULD GET YOU KILLED IN THE RIGHT PLACE. I TOLD THEM TO KEEP IT AND WHEN THEY FIX IT LET ME KNOW. THEY FIRST TOLD ME THE COMPUTER JUST NEEDED UP DATING AND I TOLD THEM THAT WAS BS WHICH IT IS. IT IS A SOFT CODE THAT WILL RESET IT`S SELF. THE CAR IS LOCATED AT ( MULLINAX FORD ) IN NEW SMYRNA BEACH.FL 32168 PHONE386-428-9094 EXT 2336 SERVICE REP ( BRITTANY FINCH ) MY CELL PHONE IS 386-690-1065

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND FELT AS IF IT HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,203.

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HERE IS THE HISTORY OF THE CAR THAT I CAN PROVIDE IT HAS HAD 3 FUEL SYSTEM RELAYS REPLACED SINCE FRIDAY. 2 IN THE LAST 3 DAYS 2 DIFFERENT FORD DEALERS. THE CAR DOES NOT TURN ON WHEN TURNED OFF WITH NO WARNING. THE CAR HAS HAD A FUEL MODULATOR AND OVER 5 RELAY SWITCHES REPLACED IN LESS THAN A YEAR. THE DEALER IS REPLACING THE SWITCH WITHOUT DIAGNOSING THE ISSUE BEHIND THE SWITCH FAILING. IT HAS LEFT ME STRANDED 3 TIMES SINCE LAST THURSDAY. IT IS NOT BEHIND ON ANY SERVICE AND I TAKE IT TO A FORD DEALER TO BE REPAIRED. I THINK EMKAY NEEDS TO REVIEW THE REPAIRS ON THIS CAR AND ASK THE DEALER TO DIAGNOSIS THE CAUSE OF THESE FAILURES. 2013 FORD TAURUS 67000 MILES.

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ON 8/1/15, MY SON, MY FATHER, AND I WERE HEADING BACK FROM VACATION. MY FATHER WAS DRIVING WHEN HE WENT TO ACCELERATE; WE HEARD A "POP" FROM THE ENGINE. MY SON STATED THAT HE SMELT SMOKE. MY FATHER AND I HADN'T AT THAT TIME. NOT EVEN A MINUTE LATER, THE DASHBOARD FLASHED A "SERVICE SOON" AND TO CHECK MANUAL. BEFORE I COULD THUMB THRU THE MANUAL, MY FATHER STATED THAT WE HAD LOST POWER. HE WAS COASTING OVER TO THE SIDE OF THE ROAD WHEN WE BOTH SMELLED SMOKE. SHORTLY AFTER THAT, WE SAW SMOKE AND FIRE FROM THE DRIVERS SIDE HOOD. BEFORE HE HAD THE CAR STOPPED, SMOKE AND FLAMES WERE ROLLING OUT. WE WERE ABLE TO GET EVERYTHING OUT OF THE VEHICLE BUT THE CAR WAS A TOTAL LOSS. I CONTACTED THE DEALERSHIP ALONG WITH FORD MOTOR COMPANY REGARDING THIS ISSUE. MY CAR HAD LESS THAN 33K MILES. IT WAS STILL UNDER FACTORY WARRANTY; HECK I EVEN BOUGHT THE EXTENDED WARRANTY. THE DEALERSHIP AND FORD MOTOR COMPANY AREN'T TAKING RESPONSIBILITY AT THIS TIME.

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I RESPONDED TO A RECALLL NOTICE AND TOOK MY CAR FOR AN INSPECTION BACK IN JUNE. FORD DOES NOT HAVE THE PARTS FOR THE REPAIR AND THEY ARE ON BACK ORDER STILL TODAY (AUGUST 14TH). DEALER INDICATED THAT THEY'VE WAITED AS LONG AS FOUR MONTHS FOR THE PARTS. FOR THIS SAFETY RECALL (15S02 /NHTSA 15V-040) WHERE THE DOORS COULD POSSIBLY POP OPEN IN A COLLISION THIS SEEMS TOO SLOW OF A RESPONSE TIME. DEALER ISN'T THE PROBLEM... FORD IS NOT SUPPLYING THE PARTS.

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I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND MY CAR JERKED, MALFUNCTION INDICATOR LIGHT CAME ON AND MY CAR BEGAN TO DECELERATE, THE GAS PEDAL DID NOT WORK, AND THE CAR BEGAN TO ROUGH IDLE. I COASTED TO THE FREEWAY SHOULDER, TURNED MY CAR OFF AND RESTARTED. THE CONDITION APPEARED TO CORRECT ITSELF. I ATTEMPTED TO RESUME DRIVING ONLY TO HAVE THE SAME SCENARIO MENTIONED ABOVE HAPPEN AGAIN WHILE DRIVING ON THE FREEWAY. THIS OCCURRED A TOTAL OF 3 TIMES ON MY WAY TO WORK. TOOK MY CAR TO FORD DEALER: THEY WERE ABLE TO REPRODUCE ISSUE, READ DIAGNOSTIC CODE P2111, AND ATTEMPTED TO FIX THE ISSUE BY PERFORMING MAINTENANCE TO THE CONNECTOR. I WAS ADVISED THAT IF THIS DID NOT CORRECT THE ISSUE THAT THE THROTTLE BODY MIGHT NEED TO BE REPLACED. I DROVE THE CAR FOR 1/2 DAY AND IT REPEATED THE SAME ISSUE AS ABOVE ONLY THIS TIME AT 40 MPH ON THE STREET, BUT THIS TIME I HAD TO STOP AND START THE CAR TWO TIMES IN A ROW TO GET PAST THE ROUGH IDLE. I HAVE A 2011 FORD FUSION WHERE THE IDENTICAL SCENARIO OCCURRED AND THE SAME FORD DEALER COVERED THE REPAIR UNDER EXTENDED WARRANTY UNDER NHTSA ACTION NUMBER : PE13003. I FILED A CLAIM WITH CORPORATE FORD AND THEY WOULD NOT COVER MY CAR. I WOULD LIKE TO REQUEST THE SCOPE OF THIS ISSUE RESEARCHED TO SEE IF VEHICLES WITH MY YEAR, MAKE AND MODEL SHOULD BE INCLUDED IN THIS ACTION... UPDATED 09/30/15*BF

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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