What 587 owners told NHTSA about the 2013 Ford Taurus

EVAP CONTROL SYSTEM FAULT UNABLE TO BLEED UP FUEL TANK VACUUM. POOR QUALITY PAINT AND INTERIOR.

NHTSA ODI 11711032

I purchased this car April 1 2025 the car drove fine up until this past week I got in the car it had a very long crank but started and it acted as if it wasn't getting fuel. So I shut it off waited and started it back it seemed OK I went and purchased some fuel cleaner and gas it straightened out then today it done the exact same thing except it stalled on me 3 times and the last stall almost caused a wreck I was able to get it started and drove back home too scared to drove it so I started looking up problems online and seen several issues like mine that other people had and they were related to previous recalls.

NHTSA ODI 11669991

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart after several attempts. The check engine warning light was illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was included, but the vehicle had already been repaired in 2014. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11621981

Everytime I get gas the car has a hard time starting and most times after it starts it shuts down due to low idling after startup

NHTSA ODI 11584635

There is a defeat in my Ford catalytic converter. I would like I sent the part to the NHTSA.DOT.GOV for research. I am attaching pictures of the defective product.

NHTSA ODI 11569128

I’m not having any success with my local Ford Dealership or with Ford Customer Service getting my car covered under the Customer Satisfaction Program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed PTU at my expense and now this, buyer beware on Interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.

NHTSA ODI 11565530

For the last 3 days there has been a gas smell in the garage. We have driven it 2 times. 3 days ago at 17 below and yesterday at 30 below. Cannot find any leaks. Gas tank is a little over 1/2 full.

NHTSA ODI 11565562

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. Issues such as: exhaust system, fuel system, the driver exterior door handle is loose, and seat belt gets jammed.

NHTSA ODI 11565400

I have a check engine light on my dash. I have several codes. I have problems with the car like the fuel pump, catalytic converter not functioning efficiently, steering, etc. I know Ford has problems with its cars.

NHTSA ODI 11565376

Check Fuel Fil Inlet service warning. Capless gas and no issues but only getting 13 mpg

NHTSA ODI 11539249

The contact owns a 2013 Ford Taurus. The contact stated while driving 30 MPH, there was a fuel odor inside the vehicle while using the heater. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 125,000.

NHTSA ODI 11501213

The car stalled out on the highway requiring to pull off the road, shut off, and then restart multiple times. The check engine light indicated fuel system pressure is low. There are known complaints of the fuel delivery system failing intermittently in the 2013 Taurus.

NHTSA ODI 11498191

On 7/31/2022, and also about a month ago, my 2013 Ford Taurus Limited stalled out while driving and the wrench light came on. The car limped along until I could pull it over, but this could have been serious as I was on the highway doing 65mph just 2 minutes prior to it. It stalled coming up the upramp here in Phoenix. I got it into the parking lot, and gave it gas and nothing at all, the engine just sputtered as the wrench light was on. I turned it off for 2 minutes, and restarted and able to get home 4 minutes away. This is the 2nd time this has now happened, and this is a huge safety concern. Ford Taurus had recalls on the Powertrain Control Module for other years of the Taurus, but I do not want to pay for this fix as this is a Ford safety issue for my model year 2013. I could have caused an accident on the highway if this stalled like this. Who do I contact to get this looked at. I can almost guarantee it is the powertrain control module as I see it online recalled and exact same issues. This car onl has 70k miles on it and in great condition, serviced all the time. Please let me know whom I may contact to resolve this safety issue? Should I call my local Ford dealership, but I think they charge $200 for scan of the car. Thank yo for your time. Brian Maltese 480-577-1456

NHTSA ODI 11476787

The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bumper to bumper 7 years or 72,000 miles however the warranty paper stated 3 years or 36,000 miles. We have tried working with Todd Judy but they refuse to honor the warranty so my car has not been able to be repaired. They advised me I needed a new motor and transmission. We need this issue resolved it’s a high risk for us when driving the vehicle and these repairs should not be coming out of our pocket.

NHTSA ODI 11474225

The contact owns a 2013 Ford Taurus. The contact stated while the vehicle was parked at the residence, she was unable to start the vehicle. Additionally, there was an abnormal burning electrical odor. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

NHTSA ODI 11471104

Rear toe links loose makes my car feel like I don’t have control when steering. Took the car in for repair they had to be replaced.

NHTSA ODI 11470368

The contact owns a 2013 Ford Taurus. The contact stated that the check engine warning lights was illuminated. The vehicle was diagnosed but not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

NHTSA ODI 11424494

The contact owns a 2013 Ford Taurus. The contact stated that they attempted to start the vehicle after the vehicle had been parked however, the vehicle failed to start-up. The vehicle revved for 10-15 seconds but failed to start. During the failure, the key ceased in the ignition until the engine stopped revving. The contact was then able to remove the key from the ignition. The contact stated the failure recurred twice. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump failed and needed to be replaced. The contact then had the vehicle towed to the dealer who confirmed the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,251.

NHTSA ODI 11423942

VEHICLE WAS IN MOTION ON ROADWAY WHEN UNEXPECTEDLY COMBUSTED FROM THE REAR PASSENGER AREA WHERE THE FUEL TANK AND PUMP IS LOCATED, THE ENTIRE CAR WAS BURNED AND CAUSED A TOTAL LOSS.*DT

NHTSA ODI 11414547

ENGINE STALLING RUNNING AT 10 MILES A HOUR. IS THERE A RECALL NUMBER 20504?

NHTSA ODI 11407395

I HAD PROBLEMS WITH MY FUEL INJECTION FOR ALMOST 2 YEARS LOOKED IT UP AND EVEN TOOK IT TO 3 DEALERSHIPS AND A FULL SERVICES PLACE ALL SAYING THE SAME THING. SO I LOOKED IT UP AND THERE WAS A RECALL FOR IT AND SEATBELTS AND AIRBAGS BUT MY VIN# WASN'T ON THE LIST. EVERYONE I KNOW WHO GOT A CAR LIKE MINES HAD THE RECALL AND WAS FIXED. I AM NOW PAYING OUT OF POCKET FOR THE AIRBAGS AND MY RADIO AND BACK CAM NOW IS ACTING CRAZY SHOW UPSIDE DOWN AND THE RADIO KEEP GOING OUT. I NEED SOME HELP CAN'T AFFORD ALL THESE ISSUES WITH MY CAR WHEN THEY ARE ON YOUR RECALL LIST .PLEASE IF YOU CAN RE-EVALUATE MY NUMBER THE BACK CAM ACTS UP WHEN BACKING UP EVERYTHING IS UPSIDE DOWN. THE FUEL INJECTION HAVE PROBLEMS WHEN STARTING AND WHILE DRIVING IT WILL SLOW DOWN THEN CAUGHT UP AND SPEED UP. THE AIRBAGS RECENTLY CAME OUT GETTING IT FIX BY A BODY SHOP AND PAYING OUT OF POCKET TO KEEP MY INSURANCE FROM TOTALING IT OUT. THE SEAT BELTS KEEP LOCKING UP AT TIMES. LOVE MY CAR PLEASE HELP IF POSSIBLE

NHTSA ODI 11397035

MY ENGINE LIGHT IS CAME ON. AT FIRST IT WAS READING THAT MY FUEL PUMP WAS GOING BAD. I'VE RECENTLY REPLACED MY FUEL PUMP AND NOW MY ENGINE LIGHT IS BACK ON AND ITS READING TWO DIFFERENT CODES. ONE IS A LEAK WITH MY GAS CAP. THE OTHER ONE IS ELETRICAL. MY CAR HAS CUT OFF ME AS IF I'VE RAN OUT OF GAS AND I WASN'T REALLY OUT OF GAS. WHEN I HAVE SOMEONE COME AND BRING ME GAS IN A GAS CAN, WHILE POURING THE GAS IN ITS LEAKING RIGHT OUT AS IF MY THING ISNT CONNECTED OR I HAD A LINE THATS CUT. MY GAS METER ISNT WORKING PROPERLU EITHER AND WHEN I PUT MY CAR IN REVERSE ALL OF MY LIGHTS TURN ON AND WHEN I PUT IT IN DRIVE THEY CUT OFF. MY STEREO FREEZES AND CUTS ON AND OFF.

NHTSA ODI 11375172

CAR WOULD SHIFT OFF WHEN STOPPED AT LIGHT OR WHILE DRIVING. AFTER FILLING HAD TANK CAR WILL NOT IMMEDIATELY START. TAKES ABOUT 2 TO 3 TRIES TO TURN OVER. REPLACED FORM PUMP THEN MONTHS LATER REPLACED 2ND COMPONENT IN THE FUEL SYSTEM. *TR

NHTSA ODI 11361281

THE CAR WILL STALL WHILE DRIVING OR IN PARK. WE HAVE PUT 2 NEW FUEL PUMP MODULES IN IT AND NOW IT IS DOING AGAIN, NEEDING A THIRD REPLACEMENT. IT HAS 111,000 MILES ON IT AND THE LAST ONE WAS PUT ON JUST 6 MONTHS AGO. THERE IS A RECALL FOR 2013 TAURUS FOR THE FUEL PUMP BUT IT DOESN'T SHOW MY VIN AS BEING COVERED BY THE RECALL. THIS IS DANGEROUS. IT JUST SHUTS OFF THE ENGINE WHILE YOU ARE DRIVING. I HAVE SEEN OTHER COMPLAINTS THAT ARE EXACTLY THE SAME ISSUE. IT HAPPENS WHILE DRIVING AND PARKED AT ANY RATE OF SPEED.

NHTSA ODI 11354195

THE FUEL PUMP ON THE CAR.

NHTSA ODI 11351269