What 587 owners told NHTSA about the 2013 Ford Taurus

THIS IS A POLICE INTERCEPTOR VEHICLE. WHEN ATTEMPTING TO GO FROM REVERSE TO DRIVE WHILE THE VEHICLE IS STILL IN REVERSE MOTION[APPROX. 5 MPH] AS SOON AS IT IS PUT IN DRIVE, THE ENGINE STALLS. SAME THING WILL HAPPEN WHEN IN FORWARD MOTION AND GOING INTO REVERSE. TO MY KNOWLEDGE, ALL OF THE 2013 AND 2014 POLICE INTERCEPTORS ARE EXPERIENCING THE SAME ISSUE.

NHTSA ODI 10732618

DIFFERENCE FELT WITH ACCELERATING, A LOSS OF POWER WITH HIGHER RPM'S REQUIRED. FOUND LEAK IN FRONT DRIVE AXLE SEAL AND WAS REPLACED AT DEALER. NOW, THE DAY AFTER, THE IS A VIBRATION THAT CHANGES WITH SPEED (ACCELERATING, COASTING, DECELERATING; FASTER/SLOWER WITH SPEED).

NHTSA ODI 10726148

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10724698

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING A PARKING AREA IN REVERSE, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO INDEPENDENTLY SURGE BACKWARDS INTO A WALL. THE CONTACT APPLIED THE BRAKE PEDAL TO STOP THE VEHICLE, BUT IT CONTINUED DUE TO THE ACCELERATOR PEDAL BEING STUCK. THE DRIVER AND TWO PASSENGERS EXPERIENCED WHIPLASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 10717352

RECALL 14R01 CLEARLY STATES THAT IF LENS IS CRACKED, OR IF I OPERATE IN CORROSIVE ENVIRONMENT , OR IF THE CUSTOMER IS CONCERNED THEY WILL REPLACE LENS. WELL, I'M CONCERNED AND FORD IS REFUSING TO REPLACE PART BECAUSE I DON'T LIVE IN CORROSIVE ENVIRONMENT. AGAIN, THERE IS AN OR IF THE CUSTOMER IS CONCERNED CLEARLY STATED IN THE RECALL. WHO WOULD NOT BE CONCERNED IF THESE THINGS ARE CRACKING ANYWHERE. I WANT THE LENS REPLACED AND THEY WON'T DO IT BECAUSE IT IS NOT CRACKED. I JUST WANT THEM TO LIVE UP TO THE CLEARLY STATED OR THAT I AM CONCERNED AND REPLACE THE LENS. THEY ARE REFUSING. I CONTACTED FORD AND MY CASE NUMBER IS CAS-7167349. I AM REQUESTING ASSISTANCE FROM THE ADMINISTRATION TO CONVINCE FORD THAT THEY NEED TO LIVE UP TO THE LANGUAGE OF THE RECALL IN ITS ENTIRETY.

NHTSA ODI 10716126

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10715319

WHILE DRIVING ON A 6 LANE ROAD AT 40 MPH, THE ENGINE JUST SHUT OFF. A YELLOW WRENCH LIGHT APPEARED ON MY DASH. WITH MY FLASHERS ON, I MANAGED TO COAST OVER TO THE SHOULDER OF THE ROAD, AND THEN RESTARTED THE CAR. THE WRENCH LIGHT DISAPPEARED. I DROVE IMMEDIATELY TO THE FORD DEALERSHIP SERVICE CENTER, AND WAS TOLD THAT THEY COULD "NOT DUPLICATE" THE ISSUE AS NO CODES WERE ACTIVATED BY THE CAR'S COMPUTER. ONE SERVICE PERSON THOUGHT IT COULD PERHAPS BE RELATED TO AN ELECTRONIC THROTTLE BODY ISSUE THAT OTHER FORD MODELS HAD. HOWEVER, I WAS TOLD THAT IF IT HAPPENS AGAIN TO BRING IT BACK. OBVIOUSLY, I AM AFRAID OF IT HAPPENING AGAIN AND WANT SOME KIND OF RESOLUTION. THE CAR HAS ONLY 18,000 MILES. *TR

NHTSA ODI 10714892

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. UPON MAKING A LEFT OR RIGHT TURN, THE VEHICLE SPUTTERED AND ATTEMPTED TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE THROTTLE BODY, BUT THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 7/29/15*CN UPDATED 10/05/2017*CN

NHTSA ODI 10704669

UPON ACCELERATING AFTER GREEN LIGHT CAR SURGED AND STARTED TO SHAKE WITH NO POWER CONTROL, HAD TO MANEUVER ACROSS 2 LANES OF TRAFFIC TO SIDE OF THE ROAD WITH NO POWER ALMOST GETTING HIT, AFTER REMOVING IGNITION KEY AND WAITING SEVERAL MOMENTS CAR STARTED AND WAS FINE. THE PROBLEM INTERMITTENTLY PERSIST ALWAYS DURING ACCELERATION AFTER A STOP. VERY DANGEROUS BEING STUCK IN THE INTERSECTIONS!! *TR

NHTSA ODI 10702748

THIS IS AN ON GOING ISSUES THE DESIGN OF THE HALOGEN HEADLIGHT LAMP SYSTEM ON THIS CAR DOES NOT GIVE OUT ENOUGH LIGHT. MY LIGHTS ONLY FOCUS IN ONE SPOT WITH LIGHT AND EVERYTHING ELSE IS DARK. IF AIMED CORRECTLY I ONLY HAVE LIGHT MAYBE 15 FEET IN FRONT OF THE CAR AND I CANNOT SEE THE ROAD DIRECTLY IN FRONT OF THE CAR. WHEN IT RAINS I AM BLIND DRIVING BY OTHER CARS LIGHTS. I HAVE TAKEN THIS TO FORD TWICE NOW AND THE KEEP READJUSTING THE LIGHTS TO THROW THE LIGHT OUT IN FRONT OF THE CAR LEAVING ME NOT ABLE TO SEE THE ROAD IN FRONT OF THE CAR. FORD HAS ALSO TOLD ME NOTHING IS WRONG WITH THE LIGHTING. *TR

NHTSA ODI 10680462

CAR SPONTANEOUSLY STOPPED RUNNING. THE TOUCH SCREEN DISPLAY WENT DARK, THE DASH BOARD LIGHTS TURNED OFF AND THE ENGINE STOPPED WHILE TRAVELING A CITY STREET AT 25 MPH. THE CAR COASTED TO A STOP AND IT TOOK ABOUT A MINUTE TO RESTART IT. *TR UPDATED 2/11/16*JS

NHTSA ODI 10669003

WHILE DRIVING THE CAR AROUND A CURVE THE STEERING WHEEL LOCKED UP. THE "SERVICE POWER STEERING" MESSAGE CAME UP. AS WELL AS THE " STEERING ASSIST DEFAULT". WHEN THIS HAPPENED I WAS TRAVELING AT APPROXIMATELY 45 MPH. I COULDN'T MOVE THE STEERING WHEEL AT ALL. I SLID OFF THE SIDE OF THE ROAD INTO THE DITCH. IT WAS LIKE THE WHEEL HAD COMPLETELY LOCKED UP. JUST SO HAPPEN THERE WERE NO CARS CLOSE BEHIND ON I WOULD HAVE BEEN HIT. *TR

NHTSA ODI 10658905

WHILE DRIVING DOWN THE STREET THE STEERING WHEEL ON THE CAR LOCKED UP AND WOULDN'T TURN. THE CAR GAVE A "SERVICE POWER STEERING" AND " STEERING ASSIST DEFAULT" AT THE TIME OF THE WHEEL LOCKING UP. THIS IS VERY DANGEROUS BECAUSE THE CAR JUST STOPS WHERE YOU ARE. IT WON'T TAKE GAS OR ANYTHING. THIS IS THE SECOND TIME THAT IT HAS HAPPENED IN THIS CAR. I TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT THE PROBLEM WAS A WEAK BATTERY. I DO NOT THINK THIS IS THE PROBLEM. I HAVE NOTICED OTHER FORD VEHICLES OF THE SAME YEAR WITH THIS PROBLEM. I THINK THIS IS A MAJOR PROBLEM AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED BY THIS PROBLEM. *TR

NHTSA ODI 10658913

RODENT CHEWED THROUGH WIRING HARNESS FOR O2 SENSOR. SAME THING HAPPENED TO ANOTHER FORD TAURUS 2013 AT MY WORK. FORD DEALER THAT MADE THE REPAIRS SAID THAT THEY ARE SEEING A SPATE OF THIS EXACT PROBLEM. *TR

NHTSA ODI 10643329

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE SERVICE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OR DECELERATE. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED AS IF IT WOULD STALL. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,000.

NHTSA ODI 10637623

PURCHASED 2013 FORD TAURUS LIMITED NEW FROM DEALER. A MONTH AFTER PURCHASE, NOTICED TERRIBLE VIBRATION IN VEHICLE AT HIGHWAY SPEEDS. DEALERSHIP TRIED TO BLAME IT ON BAD TIRES, WHICH THEY REPLACED. DIDN'T SOLVE THE PROBLEM. SPOKE TO FORD CUTS SERVICE WITH NO RESOLUTION. DROVE 2 OTHER USED TAURUS' WITH SIMILAR RESULTS. *TR

NHTSA ODI 10627925

HEADLIGHT SYSTEM IS POOR ON LOW BEAM. THERE IS A HORIZONTAL LINE MAKING DEFINITE DIVISION IN VISIBILITY THAT EXTENDS ACROSS THE COMPLETE HORIZONTAL LINE OF VISION. GOING TO HIGH BEAMS STOPS ELIMINATES IT. I NEARLY HAD AN ACCIDENT AS I CANNOT SEE WELL ON LOW BEAMS. THE SAME THING IS REPORTED BY MANY OWNERS OF THIS VEHICLE. I STOPPED AT THE DEALER, WE LOOKED AT IT, TRIED THE LIGHTS AND ALSO TRIED TO ADJUST THEM BUT THE LOW BEAMS JUST DO NOT HAVE A LIGHT PATTERN THAT ALLOWS THE DRIVER TO SEE AT A SAFE DISTANCE IN FRONT OF THE CAR AT NIGHT. THIS LOW BEAM HEADLIGHT SYSTEM JUST PLAIN STINKS FOR A CAR THAT HAD A MSRP OF $35K. *TR

NHTSA ODI 10596541

THE REAR DRIVER SIDE BRAKES HAVE BEEN ACTING UP AND WILL MAKE A LOUD CLUNK WHEN YOU GO TO STOP, THE TIRE AND BRAKES SMELL HOT, TOOK IT TO A MECHANIC ON SUNDAY SAID A CALIBER WAS RUSTED AND IT SHOULD BE UNDER WARRANTY CALLED DEALERSHIP TOOK IT IN TO LIBERTY FORD IN BRUNSWICK OHIO. THEY SAID IT WAS THE BRAKE PAD AND ROTOR DUE TO THE WEATHER WE HAVE IN OHIO THAT IT WAS RUSTED AND WOULD NEED TO BE REPLACED AT 360. 00 FOR THE 2 PARTS PLUS LABOR, REALLY A 2013 YEAR CAR WITH UNDER 25,000 MILES ON IT. *TR

NHTSA ODI 10578748

WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL. *TR

NHTSA ODI 10577590

I DROVE MY 2013 FORD TAURUS APPROXIMATELY 4 MILES TO MY HOME. AFTER CUTTING THE CAR OFF I NOTICED SMOKE BILLOWING FROM UNDER THE HOOD. I RESTARTED THE CAR TO BACK OUT FROM UNDER MY CARPORT. I CUT THE CAR OFF AND WITHIN SECONDS THE CAR WAS ENGULFED IN FLAMES CAUSING A TOTAL LOSS. THERE WERE NO WARNING SIGNS OR SIGNALS. IT WAS VERY QUICK. MY INSURANCE COMPANY SETTLED THE CLAIM AND IS SUBROGATING WITH FORD. FORD HAS SHOWN NO INTEREST ABOUT SEEING THE CAR, FINDING OUT WHAT HAPPENED OR DETERMINING THE POSSIBLE CAUSE OF THE FIRE. THIS IS VERY DISAPPOINTING AS THIS COULD HAVE BEEN VERY DANGEROUS IF IT HAD HAPPENED WHILE DRIVING, NOT TO MENTIONED IF IT HAD CAUGHT MY HOUSE ON FIRE. I AM VERY DISAPPOINTED WITH FORD AND CHOSE NOT TO PURCHASE ANOTHER FORD, NOR WILL I RECOMMEND ONE. BY THE WAY THE CAR WAS STILL UNDER WARRANTY AND HAD BEEN SERVICED AT THE FORD DEALERSHIP INCLUDING RECALLS. *TR

NHTSA ODI 10569377

WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP. *TR

NHTSA ODI 10572512

ON JAN. 9 2014 APPROX. 5:10 A.M. I REMOTELY STARTED MY CAR AND AFTER 5 MINUTES I CAME OUTSIDE AND NOTICED A 3INCH FLAME ABOVE THE LICENSE PLATE ON TOP OF THE BUMPER BELOW THE DECK LID. I THOUGHT MAYBE SOMETHING WAS BURNING ON THE CAR AND WENT TO SWAT IT AND WAS BURNED ON HAND WITH MELTING PLASTIC BUMPER. TRIED TO PUT IT OUT WITH SNOW...THE BUMPER WAS BURNT ALL THE WAY ACROSS THE DECK LID AND TAIL LIGHTS BEFORE IT WAS PUT OUT WITH WATER. IT LOOKED AS IF IT WAS BURNING FROM THE INSIDE. AS OF TODAYS DATE FORD STILL DOES NOT KNOW WHY IT CAUGHT FIRE. *TR

NHTSA ODI 10563903

HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE DEAD. THE FIRE WAS SO CLOSE TO THE GAS TANK. *TR

NHTSA ODI 10563928

TL* THE CONTACT OWNS A 2013 FORD TAURUS THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THEY DON'T HAVE THE PART AND THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,200.

NHTSA ODI 10550468

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 12-24-13 *BF THE CONSUMER STATED THE RADIO AND NAVIGATIONS SYSTEM WAS NOT WORKING.

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