What 587 owners told NHTSA about the 2013 Ford Taurus

CAR LOST ALL POWER IN MIDDLE OF INTERSECTION. WRENCH SYMBOL APPEARED, ENGINE WARNING LIGHT CAME ON AND THE CAR WOULD BARELY MOVE THROUGH THE INTERSECTION. I TOOK THE CAR TO A LOCAL REPAIR SHOP TO HAVE THE CAR SCANNED. THE SERVICE TECH SAID THE CAR HAD A DEFECTIVE THROTTLE BODY VALVE FAILURE CODE. I WAS TOLD BY THE SERVICE COMPANY THAT FORD HAS A PROBLEM INVOLVING THE THROTTLE BODY VALVES. SO I CALLED FORD AFTER READING ABOUT ALL THE FAILURES THAT OTHER CUSTOMERS HAVE HAD WITH VARIOUS MODELS OF FORDS. THE FORD CUSTOMER SERVICE PEOPLE TOLD ME THAT THE THROTTLE BODY ISSUES THEY ARE HAVING DOES NOT COVER MY VEHICLE. THEY THEN TOLD ME THAT YOUR AGENCY IS RESPONSIBLE FOR ISSUING A PRODUCT RECALL AND UNTIL YOUR AGENCY DOES SO WE WILL NEED TO INCUR THE 400.00 TO 600 DOLLAR REPAIR COSTS. I RESPECTIVELY REQUEST THAT YOUR AGENCY IMMEDIATELY FORCE FORD TO FIX THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY GETS INJURED. IT IS APPARENT THAT THIS THROTTLE BODY ISSUE DOES EXIST ON OTHER MODELS BESIDES THE MODELS LISTED FOR THE REPAIRS. PLEASE ACT ON THIS IMMEDIATELY! *TR

NHTSA ODI 10917261

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 10916624

DRIVING ON FREEWAY WHEN THE ENGINE WARNING LIGHT CAME ON AND LOST ALL CONTROL OF STEERING. HAD TO STOP IN MIDDLE OF ROAD WHEN A BYSTANDER CAME BY AND HELPED ME GET IT TO THE SIDE. THEN HAD IT TOWED TO MY HOUSE. FOUND OUT IT WAS ELECTRIC STEERING HAD GONE OUT. COULD HAVE CAUSED SERIOUS ACCIDENT. CALLED FORD AND THEY SAID THERE WAS NO RECALL FOR MY CAR. WILL HAVE IT TOWED TO FORD DEALER WHERE I WILL PROBABLY HAVE TO PAY BIG BUCKS TO GET IT FIXED.

NHTSA ODI 10911167

WHILE DRIVING SUDDEN LOSING ACCELATION. I HAD ABOUT 7 TIMES IN HIGHWAY TO PULLED OFF WITH OUT REAR COLLISION. ABOUT 3 TIMES IN LOCAL DRIVE. EACH TIME PULLED OFF AND TURN ENGINE OFF WITH RESTART THAN ENGINE LIGHT AND CODE DISAPPEAR AND DRIVING NORMAL.

NHTSA ODI 10908610

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, A LOUD GRINDING NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 10904992

MY 2013 FORD TAURUS LIMITED STARTED HAVING PROBLEMS. THE WRENCH LIGHT COMES ON AT FREQUENT OCCASIONS, GAS PEDAL WOULD NOT WORK, VEHICLE SHACKS VERY BAD. NO CHOICE BUT LET THE VEHICLE COAST TO THE SIDE OF THE ROAD, TURN OFF THE ENGINE AND RESTART THE VEHICLE. VEHICLE WILL GO BACK TO NORMAL DRIVING CONDITION. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. I SPOKE WITH FORD CUSTOMER SERVICE REPRESENTATIVE AND ONLY SUGGESTION HE GAVE ME IS TO WHEN THIS PROBLEM HAPPENS AGAIN AND VEHICLE STALLED ' LET THE VEHICLE KEEP RUNNING AND HAVE IT TOWED TO THE FORD DEALER. THEY WILL BE ABLE TO HOOK UP THE COMPUTER TO CAPTURE THE DIAGNOSES CODE. TOOK THE VEHICLE TO LOCAL (PRATTVILLE, AL) FORD DEALER AND THEY COULD NOT FIGURE OUT ANYTHING WRONG WITH VEHICLE BECAUSE THE DIAGNOSIS CODE NOT BEING AVAILABLE AT THE TIME OF INSPECTION. THIS WOULD BE MY LAST FORD VEHICLE SINCE FORD DOES NOT WANT TO RECALL THIS ISSUE AND THEM BEING CARELESS OF OTHER DRIVERS ON THE ROAD''''..

NHTSA ODI 10905105

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 10899413

SUDDEN LOSS OF POWER TO IDLE SPEED WHILE DRIVING. THERE IS NO WARNING AND COULD LEAD TO AN ACCIDENT. THE PROBLEM HAS HAPPEN TWICE IN CITY DRIVING. I BELIEVE THE THROTTLE POSITION SENSOR IS THE PROBLEM.

NHTSA ODI 10898657

WHITLE DRIVING AT ANY SPEED THE CAR WILL STOP ACCELERATION AND WILL NOT GO AS IF IT IS GETTING NO POWER . IT WILL START TO SPUTTER AND THEN THE WRENCH LIGHT WILL COME ON . IF CAR IS TURNED OFF IT WILL IMMEDIATELY BE FINE THIS IS RANDOM IT MAY HAPPEN 3 TIMES IN A DAY AND THEN NOT AGAIN FOR A WEEK ANT THERE IS NO RHYME OR REASON AS TO WHEN IT WILL OCCUR. IT DOES THIS WHILE DRIVING AT ANY SPEED AND I FEEL IT IS VERY DANGEROUS.

NHTSA ODI 10898250

THE WRENCH APPEARED AND MY CAR SHUT DOWN. I WAS DRIVING ON THE INTERSTATE AND WAS GOING 65 MILES PER HOUR. IT WAS VERY SCARY AND UNSAFE...I HAD TO TURN IT OFF AND THEN RESTART IT. NOTHING HAPPENED AGAIN FOR A COUPLE OF WEEKS, THEN IT HAPPENED AGAIN BUT THIS TIME 2 TIMES IN A ROW BEFORE IT WOULD RUN. THE DIAGNOSTIC REPORT SAID IT WAS A SENOR. THE SERVICE DEPARTMENT INSTALLED STE 259 GEAR ASY-STEERING PART INTERCHANGES WITH PART# EG1Z3504GE FOR A FEE OF $1300.00 ON AUGUST 11, 2016. TODAY I HAD THE SAME PROBLEM....THE WRENCH APPEARED AND MY CAR SHUT DOWN ON THE HIGHWAY....IT WOULDN'T RESTART I WAS IN THE MIDDLE OF A BUSY INTERSECTION. AFTER 3 TRIES IT FINALLY STARTED AND I DROVE IT DIRECTLY TO THE DEALERSHIP. THEY RAN ANOTHER DIAGNOSTIC REPORT AND FOUND ANOTHER CODE. THE REPORT IS SAYING THROTTLE POSITION SENSOR. I AM VERY NERVOUS AND FEEL VERY UNSAFE DRIVING MY CAR.

NHTSA ODI 10898089

POWER STEERING FAILED AND CAUSED VEHICLE TO BE VERY DIFFICULT TO CONTINUE PROPERLY AROUND A BEND IN THE ROAD. SIMULTANEOUS WITH THIS FAILURE, THE TRACTION CONTROL SYSTEM SENT UP AN ALARM AND THE TURN SIGNALS STOP WORKING AND THE LEVER HAS TO BE HELD IN PLACE TO MAKE THE INDICATORS WORK.

NHTSA ODI 10897530

AS I WAS DRIVING, ON THE HIGHTWAY, THE CAR STOPPED ACCELERATING. IT SEEMED TO NOT BE GETTING ANY GAS. WHEN I GAVE IT GAS IT DID NOT EVEN REV. I PULLED OVER AND SHUT THE ENGINE OFF, WAITED ABOUT 20 SECONDS, STARTED IT AND IT WAS FINE. THIS HAPPENED AGAIN SHORTLY AFTER. THE WRENCH SYMBOL CAME ON WHEN THIS HAPPENED AND NOW THE ENGINE LIGHT IS ON.

NHTSA ODI 10895547

WHILE DRIVING DOWN THE ROAD, TURNING OR LEAVING STOP SIGN OR LIGHT, IT WILL DROP IN SPEED AND WILL NOT ACCELERATE WHEN ON THE GAS PEDAL. THE WRENCH LIGHT WILL COMES ON. I HAVE HAD TO TRY AND COAST OUT OF TRAFFIC TO SIDE OF ROAD OR IN THE MIDDLE LANE OR WHERE EVER I CAN. I HAVE HAD TO TURN THE CAR OFF AND RESTART ONLY TO HAVE IT DO IT AGAIN AND AGAIN. WHEN TURNING THE IGNITION SWITCH IT SOMETIMES WILL DRAG LIKE IT DOESN'T WANT TO START. THIS IS VERY DANGEROUS WHEN DRIVING BECAUSE PEOPLE WILL NOT KNOW THAT YOUR CAR IS NOT AT A STEADY SPEED AND IS SLOWING DOWN OR CAN'T TAKE OFF. TOOK IT TO THE SHOP AND BECAUSE IT IS NOT DOING IT OR THE WRENCH SYMBOL IS NO LONGER THERE AFTER U RESTART THE CAR, THEY CAN'T GET A CODE. I'M REALLY FRUSTRATED. THIS IS MY ONLY MEANS OF TRANSPORTATION.

NHTSA ODI 10895185

VEHICLE ON MULTIPLE OCCASIONS WILL STOP ACCELERATING AND WILL START STALLING WHILE DRIVING, WHICH CAN CAUSE AN ACCIDENT SINCE THE PERSON BEHIND YOU WILL NOT NOTICE THE VEHICLE NOT ACCELERATING. THE POWER-TRAIN "WRENCH" LIGHT TURNS ON. WHEN YOU PRESS ON THE ACCELERATOR, THE ACCELERATOR WILL NOT FUNCTION AND THE VEHICLE WILL KEEP STALLING. THE ELECTRONICS AND AC INSIDE THE VEHICLE DO NOT TURN OF DURING THIS. I HAVE TO TURN OFF THE VEHICLE FOR ABOUT 1 MINUTE AND THEN TURN ON THE VEHICLE. IT WILL DRIVE FINE A MOMENT BUT THE SYMPTOMS COME BACK. ALL THIS HAPPENED DURING DRIVING IN THE CITY. THE AVERAGE SPEED WHERE THIS HAS HAPPENED IS BETWEEN 30-40 MPH.

NHTSA ODI 10894642

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA ODI 10889105

THE WRENCH CAME ON THE SCREEN AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD IN 104 DEGREE WEATHER WITH KIDS. *TT *CN

NHTSA ODI 10888046

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP. THE POWER STEERING ABILITY WAS LOST AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND, AFTER ONE MINUTE, STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE ALSO OCCURRED FIVE OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 10885449

POSITIVE BATTERY TERMINAL CONNECTION CORRODES AT AN INCREDIBLY HIGH RATE. CONNECTIONS ARE POORLY ENGINEERED AND BREAK AWAY CAUSING LOSS OF POWER. BECAUSE OF POOR CONNECTION THE ALTERNATOR WILL NOT SUFFICIENTLY CHARGE BATTER. THIS COULD LEAD TO LOSS OF POWER STEERING AND BRAKES WHILE DRIVING. IF YOU SEARCH ONLINE THERE ARE NUMEROUS COMPLAINTS.

NHTSA ODI 10882325

THE ELECTRONIC THROTTLE BODY READS THAT THE ACTUATOR IS STUCK OPEN. THIS CAUSES MY CAR TO STALL IN UNPREDICTABLE AND UNSAFE SCENARIOS. MY CAR WILL STILL MOVE WHEN THIS HAPPENS BUT ONLY AT REALLY LOW SPEEDS. ONE TIME THE CAR SLOWED DOWN AND WOULD NOT LET ME GO ABOVE TWENTY MILES PER HOUR AND I WAS ON THE EXPRESSWAY WITH A SPEED LIMIT OF 65 MILES PER HOUR. IT DOES IT OUT OF NOWHERE AND IS PUTTING ME IN THE POSITION TO GET REAR-ENDED. I HAVE TO NOW PAY 300 TO BUY A NEW PIECE TO RESOLVE THIS PROBLEM WHEN IN FACT THIS VEHICLE SHOULD HAVE BEEN RECALLED LIKE THE FORD ESCAPE AND THE FORD FUSION BECAUSE IT IS THE EXACT SAME ISSUE. THIS ISSUE HAS MY LIFE AND MY CHILDREN'S LIVES ON THE LINE EVERY TIME WE GET IN THIS CAR. THIS ISSUE HAPPENS ANYWHERE. IT HAPPENS FREQUENTLY ON CITY STREETS WHERE I WOULD BE GOING 30 MILES PER HOUR AND IT REDUCES MY SPEED TO LIKE TEN MILES PER HOUR AND WONT LET ME ACCELERATE. I HAVE TO SHUT THE ENGINE OFF AND RESTART THE CAR. I HAVE HAD TO PULL OVER INTO PARKING LANES AND GAS STATIONS IN ORDER TO GET OUT OF TRAFFIC FLOW TO SAFELY SHUT MY ENGINE OFF AND RESTART THE CAR. IT HAS DONE THIS TWICE ON THE EXPRESSWAY WHERE IT REDUCED MY SPEED FROM 65 TO 40 MPH AND CONTINUED TO DECREASE IN SPEED. ONE OF THOSE TIMES I WAS NOT BY A SHOULDER AT ALL AND THERE WAS VERY HEAVY TRAFFIC FLOW. I FINALLY WAS ABLE TO PULL INTO THE YELLOW LINES WHERE CARS ARE NOT SUPPOSED TO BE THAT ARE BETWEEN THE LANES WHERE YOU MERGE FROM ONE EXPRESSWAY TO ANOTHER. AND THAT TIME I WAS A SITTING DUCK BETWEEN LANES OF TRAFFIC WITH MY EMERGENCIES ON BECAUSE I WASNT ABLE TO SHUT THE CAR OFF RIGHT AWAY DUE TO MY LANE PLACEMENT ON THE EXPRESSWAY. SO THE CAR WAS SHAKING.

NHTSA ODI 10882314

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. THE ELECTRONIC POWER ASSIST, POWER STEERING, AND SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 10876273

MY FIRST EXPERIENCE WITH THIS PROBLEM WAS DRIVING 40 MPH ON A LOCAL STREET, VERY BUSY, LOTS OF TRAFFIC. THE ENGINE SPUTTERED MADE A WEIRD NOSE, LOST POWER TOTALLY, I WAS BARELY ABLE TO GET INTO A PARKING LOT OUT OF THE WAY. VERY SCARY, SINCE I HAD NO IDEA WHAT WAS HAPPENING. THE WRENCH INDICATOR LIGHT CAME ONE. I HAD THE CAR TOWED TO THE LOCAL DEALERSHIP. THE LOCAL FORD DEALERSHIP "UPDATED" THE SOFTWARE BEFORE CHECKING FOR THE DEFAULT CODE THAT WOULD SHOW. THEY SAID THERE WAS NOTHING WRONG AND SENT ME ON MY WAY. THEN IT HAPPENED SEVERAL TIMES AGAIN BOTH ON A MAJOR THOROUGHFARE AND ON THE HIGHWAY. ANOTHER INSTANCE WAS WHILE DRIVING AT 70 MPH ON THE FREEWAY IN TRAFFIC THE ENGINE STALLS LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCES SPEED ON A MAJOR FREEWAY I ATTEMPT TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. FORD CALLS THIS NON LIFE THREATENING BECAUSE THE CAR IS STILL CONTROLLABLE TO GET OUT OF HARM'S WAY. WHAT IS WRONG WITH THEM, REALLY. VERY DANGEROUS. CAR IS AT THE DEALERSHIP NOW AND SAID IT WOULD BE AT LEAST 3 WEEKS TO GET THE PART. WHICH HAS LEFT ME STRANDED WITHOUT A DEPENDABLE VEHICLE TO DRIVE TO WORK. FORD NEEDS TO GET IT TOGETHER.

NHTSA ODI 10875567

DRIVER SIDE DOOR MIRROR APPEARS TO BE FADING IN COLOR, POSSIBLY LOSING POLARIZATION, SEEMS LIKE THAT PART OF THE MIRROR IS DEFECTIVE, IT GETS EXTREMELY HOT, TURNING BROWN AND CAN BE A DRIVING HAZARD IF THE ISSUE IS NOT CORRECTED.

NHTSA ODI 10870849

TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER THE VEHICLE WAS STARTED, THE CHECK FUEL INLET WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE FUEL DELIVERY MODULE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 10865564

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE OFF TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FUEL CELL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 57,000.

NHTSA ODI 10865572

MY TAURUS SYMPTOMS ARE, LOSE OF POWER IN LOWER GEARS(1,2,3). WHEN ACCELERATING FROM A STAND STILL, THE CAR HESITATES. AND NOW THE CAR HAS A CRANK NO START ISSUE AND I SMELL FUEL. MY MY TOUCH IS A LITTLE SLOW BUT MY REVERSE CAM IS UPSIDE DOWN AND SOME TIMES DOESN'T SHOW A VIEW AT ALL. OTHER THEN THAT, MY TAURUS HAS BEEN GREAT AND RELIABLE. I HOPE FORD FINDS AWAY TO ADDRESS THESE ISSUES BEFORE THEY LOSE A LOYAL COSTUMER

NHTSA ODI 10864893