Home · 2013 Ford Taurus · Complaints

What 587 owners told NHTSA about the 2013 Ford Taurus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (587)Crash / fire / injury (31)Steering (294)Fuel system (109)Engine (70)Electrical system (57)Transmission & drivetrain (44)Suspension (26)Electronic Stability Control (esc) (18)Speed control (18)Body & structure (12)Airbags (11)

Newest first · 587 complaints · page 20 of 24

Apr 12, 2017Fuel system

ENGINE STALLED MID TRAFFIC. WOULD. IT START AGAIN. SEEMS TO BE THE SAME ISSUES REGARDING FORD TAURUS PCM MODULE RECALL FORD 3.5 ECOBOOST.

NHTSA ODI 10972151

Apr 5, 2017Fuel system

THE FUEL PUMP MODULE FAILED IN MY VEHICLE. UPON RESEARCH PUBLISHED REPORTS STATE THAT OVER 465,000 FORD VEHICLES OF THE SAME YEAR WERE RECALLED FOR THIS AND REPLACED WITH ALMOST 80,000 OF THEM BEING THE TAURUS MODEL. I BELIEVE THIS PART SHOULD NOT HAVE FAILED AT 44,000 MILES AND SHOULD BE COVERED UNDER THE RECALL. *TT *AS

NHTSA ODI 10970641

Mar 27, 2017Steering

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ELECTRICAL POWER ASSIST SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA ODI 10968618

Mar 21, 2017Steering

THE STEERING IS SUDDENLY VERY "LOOSE". IT WAS FINE ONE DAY AND DANGEROUS TO DRIVE THE NEXT DAY. THE CAR JUST TURNED 60,000 MILES AND WE HAVE OWNED IT FOR 7 MONTHS. I AM VERY UPSET AND BUMMED THAT FORD WON'T FIX IT SINCE IT'S NOT INCLUDED IN THE RECALL, I WANT TO DOCUMENT THIS, SINCE I DRIVE KIDS TO SCHOOL EVERYDAY DOWN SOME ROADS THAT HAVE LOTS OF CURVES AND TREE'S. IF WE CRASH, FORD WILL HEAR ABOUT THIS, I CANNOT BELIEVE THEY WILL LET THESE CARS WANDER DOWN THE ROAD KNOWING IT'S A TICKING TIME BOMB. SO SAD FORD..

NHTSA ODI 10967464

Mar 15, 2017Transmission & drivetrainFuel system

ENGINE STALLED WHILE DRIVING 73MPH ON A STRAIGHT HIGHWAY IN THE MIDDLE OF NOWHERE. ALMOST CAUSED AN INCIDENT WITH A SEMI THAT WAS DRIVING BEHIND ME. THE CAR WOULD NOT START BACK UP AND NO WARNING INDICATOR LIGHTS TURNED OUT TO WARN OF THE FAILURE. THE FORD DEALERSHIP FIXED THE PROBLEM AND IT TURNED OUT THE BE A FAULTY FUEL CONTROL MODULE. MY CAR WAS NOT INCLUDED IN THE RECALL 16V621000. I HAVE THE TAURUS WITH THE LIMITED TRIM AND A 3.5L V6.

NHTSA ODI 10966199

Mar 2, 2017Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS PLACED IN THE PARK POSITION, BUT THE VEHICLE ROLLED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE CONTACT WAS NOT GIVEN A REASON FOR THE ISSUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,400.

NHTSA ODI 10958222

Feb 12, 2017Fuel system

ON WEDNESDAY FEBRUARY 08, 2017, I WAS DRIVING ON MY WAY TO WORK. WHEN OUT OF NO WHERE, MY FORD TAURUS POLICE INTERCEPTOR 2013 DIE ON ME. WITH NO WARNINGS THE ENGINE JUST TURNED OFF. JUST AS I WAS APROCHING A LIGHT AT A BUSY INTERCEPTION. I TRIED TO TURN IT UP AGAIN AND IT TURNED ON AND DROVE IT FOR 1/2 A MILE. I DROVE IT INSIDE A PARKING LOT OF AN ADVANCE AUTO PARTS. THEY RUN A DYNASTIC BECAUSE, THE CHECK ENGINE CAME ON. AND THE ONLY CODE THEY FOUND WAS THIS: P0627 - FUEL PUMP CONTROL CIRCUIT OPEN. IT SHUT OFF AGAIN AS I PULL OFF IN THE PARKING LOT OF THE AUTO PARTS PLACE. I TRIED TO TURN IT ON AGAIN BUT ONLY CRANKS AND WON'T START ON AGAIN.

NHTSA ODI 10954059

Feb 12, 2017Electrical systemEngineFuel system

TAKATA RECALL 2013 FORD TAURUS... IT'S ONLY FEBRUARY OF 2017 AND I HAVE HAD THIS PROBLEM THREE DIFFERENT TIMES THIS YEAR ALONE. THE CAR STARTS VERY VERY ROUGH. HALF OF THE TIME IT DOESN'T START. THE VEHICLE HAS STALLED ON ME WHILE IN MOTION GOING DOWN CITY STREETS. IT HAS BEEN IN THE SHOP TWICE THIS YEAR TO REPAIR/FIND THE PROBLEM. STILL NO RESULTS. EVEN WHEN THE CAR DOES START I AM AFRAID TO DRIVE IT BECAUSE IT WILL AND HAS STALLED ON ME IN TRAFFIC. AUTOMOTIVE SHOP TOLD ME IT WAS A BAD FUEL PUMP RELAY. I PAID TO HAVE THAT REPLACED. NOT EVEN A WEEK LATER, ONLY SIX DAYS LATER THE CAR STALLS AGAIN. I TOOK IT BACK TO THE SHOP WHERE THEY GOT IT RUNNING AGAIN FOR FREE. BUT ONLY TEMPORARILY. COUPLE WEEKS LATER AT THE MOST AND I'M RIGHT BACK TO WHERE I STARTED. CAR WILL NOT START. IF IT DOES START IT WILL STALL IMMEDIATELY ONCE I AM IN MOTION. THIS VEHICLE IS ONLY THREE YEARS OLD AND THERE IS NO EXCUSE FOR IT NOT BEING ON THE ROAD. THIS IS SAFETY HAZARD. I CANNOT COMFORTABLY DRIVE MY CAR TO AND FROM WORK WITHOUT WORRYING ABOUT IT STALLING AND GETTING REAR-ENDED. IT WILL NOT BE A GOOD DAY WHEN THIS CAUSES AN ACCIDENT.

NHTSA ODI 10954083

Feb 10, 2017Steering

MANY MODELS AND YEARS OF THE FORD TAURUS HAVE BEEN RECALLED DUE TO FAILURE OF THE POWER STEERING. MY CAR IS A 2013 FORD TAURUS AND SOME "BATCHES" OF THE SAME MODEL AND YEAR HAVE HAD THE RECALL. MINE IS NOT INCLUDED, HOWEVER, TWICE IN THE PAST 3 MONTHS, THE POWER STEERING HAS FAILED ON ME. THE DEALERSHIP SAYS THE FIX IS A NEW RACK AND PINION PIECE WHICH COSTS $900 FROM FORD.

NHTSA ODI 10953898

Feb 8, 2017SteeringElectrical systemBrakesFuel systemFire

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN APPROACHING A STOP LIGHT OR STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK FROM FRONT TO BACK. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE STEERING WHEEL SHOOK EACH TIME THE VEHICLE WAS STARTED AND THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS FAILED AND THE FUEL PUMP HAD A LEAK. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 10950372

Feb 7, 2017SuspensionCrash

DRIVER'S SIDE REAR TIE ROD SEPARATED AT MODERATE SPEED RESULTING IN TEMPORARY LOSS OF CONTROL AND NEAR CRASH (FISH TAILED UNTIL CAR STOPPED). FORD DEALER INSPECTED AND FOUND DRIVERS SIDE REAR TIE ROD BROKEN AT BALL AND SOCKET. FORD DEALER ALSO FOUND PASSENGER SIDE REAR UPPER CONTROL ARM LOOSE. FORD DEALER ALSO FOUND LEAKING PASSENGER SIDE, REAR SHOCK; ALL BEFORE 90K MILES.

NHTSA ODI 10950196

Feb 1, 2017Engine

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

NHTSA ODI 10948788

Jan 6, 2017Transmission & drivetrain

ON 5/31/2013 I PURCHASED A NEW 2013 FORD TAURUS SHO. TODAY, THE CAR HAS ABOUT 73,000 MILES ON IT. ABOUT THREE WEEKS AGO I BEGAN SMELLING A HOT SMELL, LIKE PLASTIC OR SULFUR, BUT COULD NOT PIN POINT IT. I WAS CONCERNED THAT MY CAR WAS GOING TO CATCH ON FIRE BECAUSE IT JUST DIDN'T SMELL RIGHT, BOTH INSIDE AND OUTSIDE THE CAR. I ONLY SMELLED IT AFTER THE CAR GOT WARMED UP AND WAS STATIONARY OR MOVING SLOW IN TOWN. AFTER I ACCELERATED THE SMELL WOULD GO AWAY, BUT WOULD COME BACK WHEN I SLOWED DOWN AND STOPPED. THEN I BEGAN TO NOTICE A COUPLE DROPS OF FLUID UNDERNEATH MY CAR. I TOOK IT TO THE DEALERSHIP WHO TOLD ME I PROBABLY HAD SOME OIL ON THE ENGINE, WHICH WOULD GO AWAY WITH TIME. I HAD THE OIL CHANGED AND NEW TIRES PUT ON AND ASKED THEM TO CHECK A COUPLE ERROR CODES I HAD GOTTEN. THE SERVICE TECHNICIANS TOLD ME MY CAR WAS FINE AND I COULD DRIVE IT, INCLUDING TO CHICAGO FOR CHRISTMAS. THE SMELL PROBLEM CONTINUED AND THE LEAK PROGRESSIVELY GOT WORSE, SO I IMMEDIATELY TOOK IT BACK AGAIN. THEY NOW TELL ME THAT THE POWER TRANSFER UNIT HAS FAILED AND THE CAR HAS A TURBO DOWN PIPE LEAK. TO REPAIR, IT WILL COST ME OVER $2,000.00. I CONTACTED FORD TO SEE IF THEY COULD HELP ME. THEY TOLD ME THAT BECAUSE THE POWERTRAIN WARRANTY HAS EXPIRED, THEY WILL NOT HELP ME. I EXPLAINED THAT THIS CAR WOULD STILL BE UNDER WARRANTY AS OF MAY 31, 2017 AND THE POWERTRAIN SHOULD NOT FAIL AT 73,000 MILES, MOST OF WHICH WERE HIGHWAY MILES. FORD STILL WILL NOT PROVIDE ANY ASSISTANCE. IN SPEAKING WITH THE DEALERSHIP, THEY TOLD ME THIS IS AN ISSUE THAT HAS BEEN GOING ON. THEY'VE HAD 5 OTHER PTUS FAIL IN ABOUT SIX MONTHS. FORD DOCUMENTED THE CASE NUMBER AS [XXX]. I AM GOING TO TAKE PICTURES AND SAVE ALL DOCUMENTS AND RECEIPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10940107

Dec 26, 2016SteeringElectrical systemElectronic Stability Control (esc)

WHILE DRIVING 75 MPH ON AN INTERSTATE, I LOST THE POWER STEERING AND WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD, A RED WARNING MESSAGE TO SERVICE POWER STEERING NOW CAME ON, AT THE SAME TIME TURN SIGNAL WOULD NOT WORK AND TRACTION CONTROL WARNING LIGHT CAME. SINCE IT WAS THE WEEKEND AND I WAS DRIVING HOME FOR CHRISTMAS I STILL DROVE THE CAR HOME. I NOW HAVE THE CAR AT DEALERSHIP, AND BEING TOLD NO RECALL ON THIS CAR. BUT THERE IS A RECALL ON OTHERS FOR SAME ISSUE. I DON'T HAVE THE COST YET BUT TRIED TO CALL FORD CUSTOMER SERVICE AND THEY ARE CLOSE FOR THE HOLIDAY. WAIT TO SEE WHAT'S NEXT. MILEAGE ON THE CAR WAS 60,070. *TR

NHTSA ODI 10937436

Dec 22, 2016Seat belts

THE DRIVERS SIDE SEAT BELT HAS SPOOLED ALL THE WAY OUT AND WILL NOT RETRACT ON 2013 FORD TAURUS. NEW PARTS ON THE WAY, BUT SHOULDN'T THE SEAT BELT ASSEMBLY LAST MORE THAN 4-5 YEARS?..UPDATED 01/04/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/10/2017*JS

NHTSA ODI 10936845

Dec 21, 2016Engine

CAR STALLS AT RED LIGHTS/STOP SIGNS. EVEN WHEN PUT IN PARK AT A STOP. CAR WILL RESTART. NO CHECK ENGINE LIGHT. NO WARNING.

NHTSA ODI 10936809

Dec 16, 2016Steering

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE STRUCK THE CURB AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST VOLT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10935590

Dec 14, 2016Fuel system

CAR STALLED TRAVELING 75 MPH DOWN A BUSY INTERSTATE. INITIALLY FELT LIKE A TRANSMISSION ISSUE. AFTER GETTING THE CAR OFF THE ROAD IT CONTINUED TO RUN WITH A SPUTTER. IT WOULD NOT DRIVE WITHOUT DYING. CAR WAS TOWED TO NEAREST FORD DEALERSHIP FOR A REPAIR. POST INSPECTION THE 2013 TAURUS WAS DIAGNOSED WITH AN OPEN CIRCUIT IN THE FUEL PUMP CONTROL MODULE. FUEL PUMP CONTROL MODULE WAS REPLACED. VEHICLE WAS NOT INCLUDED IN THE RECALL NUMBER 16V621000. PARTS WERE INEXPENSIVE, LABOR WAS NOT.

NHTSA ODI 10935292

Dec 12, 2016Fuel system

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE FUEL PUMP MODULE MALFUNCTIONED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW FUEL PUMP. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CAR IS NOW GETTING A NEW FUEL PUMP MODULE. THIS IS THE EXACT NATURE OF THE MOST RECENT RECALL INVOLVING THIS CAR. OWNER STATES THEY ARE NOT INCLUDED IN THE RECALL. THEY HAVE FILED A COMPLAINT WITH FORD. THEY SAY THE MORE PEOPLE WHO COMPLAIN THE MORE PEOPLE WITH THIS ISSUE, THE RECALL MAYBE EXPANDED. MILEAGE WAS 80,000.

NHTSA ODI 10934611

Dec 9, 2016Engine & coolingFuel system

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION WHEN APPROACHING A STOP OR WHILE MAKING A TURN. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS AN EXTENSIVE AMOUNT OF DARK GRAY SMOKE FROM THE TAILPIPE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10934124

Nov 22, 2016Fuel system

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE FUEL SYSTEM MALFUNCTIONED AND THE FUEL GAUGE DECREASED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE), EVEN THOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 83,243.

NHTSA ODI 10927525

Nov 21, 2016Steering

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST SYSTEM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) EVEN THOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 71,000.

NHTSA ODI 10927264

Nov 18, 2016Fuel system

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IDLING. IN ADDITION, THE VEHICLE WOULD SOMETIMES NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10926990

Oct 31, 2016Engine

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE SERVICE SENSOR SUDDENLY ILLUMINATED. THE VEHICLE DECELERATED, JERKED, AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 52,000.

NHTSA ODI 10920343

Oct 25, 2016Fuel system

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, THE FUEL PUMP MODULE MALFUNCTIONED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW FUEL PUMP MODULE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 63,000.

NHTSA ODI 10918803

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Taurus verdict →