Dec 16, 2018Steering
I RECEIVED A POWER STEERING FAULT ON MY 2013 FORD TAURUS. IT WAS UNABLE TO BE MOVED SO I HAD IT TOWED AND WAS TOLD IT WAS THE ELECTRIC POWER STEERING COMPONENT NEEDED TO BE REPLACED. THIS SHOULD BE COVERED UNDER A RECALL BUT I WAS TOLD BY FORD THAT MY VIN WASN'T AFFECTED. I NOTICED SEVERAL COMPLAINTS REGARDING THIS ISSUE ON FORUMS AND OTHER WEBSITES. THE COST OF THE REPAIR WAS OVER 2K AND AT THAT AMOUNT FORD SHOULD LOOK INTO THIS ISSUE.
NHTSA ODI 11161806
Dec 14, 2018Airbags
AIR BAD LIGHT COME ON IN THE DASHER ALL THE TIME
NHTSA ODI 11161402
Dec 12, 2018Fuel system
I WENT TO MALL CAME OUT AND CAR WOULD NOT START. TOWED TO WEBB FORD NEXT DAY AND MECHANIC SAID FUEL PUMP ELECTRIC MODULE (PEM) OVERHEATED CAUSING LOSS OF POWER TO FUEL PUMP. A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH. COST TO FIX WAS 400.00.
NHTSA ODI 11160995
Dec 4, 2018Transmission & drivetrain
DRIVING IN TRAFFIC AND WITHOUT WARNING, VEHICLE LOSES POWER AND SHUDDERS. SLOWS DRAMATICALLY. WRENCH INDICATOR LIGHT COMES ON. IT HAS HAPPENED TWICE NOW, LUCKILY I WAS ABLE TO PULL OUT OF TRAFFIC AND TURN VEHICLE OFF. AFTER A FEW MOMENTS IT WILL START AND THE LIGHT IS OFF. BOTH TIMES SPEED WAS 50-60 MPH. WIFE IS NOW SCARED TO DRIVE IT. IT HAS 52,000 MILES.
NHTSA ODI 11155919
Dec 3, 2018Electrical systemLights
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE LICENSE PLATE BULBS WERE NOT WORKING. THE CONTACT REPLACED THE BULBS TO PASS THE INSPECTION; HOWEVER, THE BULBS HAD AN INTERNAL SHORT AND THE VEHICLE FAILED THE INSPECTION AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER SERVICE CAMPAIGN NUMBER: 14S08 REGARDING THE LICENSE PLATE LAMP ASSEMBLY REPLACEMENT (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC APPOINTMENT WAS MADE WITH PHIL FITTS FORD & LINCOLN (3250 WILMINGTON RD, NEW CASTLE, PA 16105, (724) 658-3521) FOR DECEMBER 12, 2018. IN ADDITION, THE TOUCH SCREEN BUTTONS FAILED TO FUNCTION, INCLUDING THE CONTROLS FOR THE AIR CONDITIONER AND HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11155738
Nov 29, 2018Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 76,000.
NHTSA ODI 11154773
Nov 28, 2018Fuel system
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WESTFIELD FORD, 6200 S. LAGRANGE RD, COUNTRYSIDE, IL) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 11154453
Nov 27, 2018Steering
FAILURE OF ELECTRONIC POWER ASSIST STEERING UPON STARTUP OF CAR. THERE IS MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME SOUNDS TO INFORM OF THE FAILURE. THIS IS A FREQUENT FAILURE THAT CAN BE REMEDIED BY RESTARTING THE CAR. HOWEVER, IF THIS FAILED WHILE DRIVING ON THE ROAD A SERIOUS ACCIDENT MAY OCCUR. THIS IS THE SAME CONDITION AS FORD 15S18 RECALL. HOWEVER, THE CAR VIN DOES NOT MATCH FORD'S DATABASE BECAUSE ALTHOUGH THE CAR WAS MANUFACTURED IN THE FACILITY (CHICAGO) WITH THE KNOWN ISSUE IT IS OUTSIDE THE SPECIFIED DATE OF PRODUCTION FOR WHICH THE RECALL INCLUDES. PLEASE EXPAND THE RECALL, THERE IS SIGNIFICANT PROOF OF MANY FORD DRIVERS WITH THIS SAME ISSUE THAT DO NOT QUALIFY FOR THE RECALL. THE ISSUE IS MUCH LARGER THAN INITIALLY SPECIFIED BY FORD, AND COULD RESULT IN A SIGNIFICANT HAZARD ON THE ROADS IF NOT PROPERLY REMEDIED.
NHTSA ODI 11154134
Nov 19, 2018Electrical systemElectronic Stability Control (esc)Fuel system
THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVER TWO MONTHS.
NHTSA ODI 11152630
Nov 17, 2018Steering
WHILE DRIVING MY CAR, 1 WEEKS AGO, POWER STEERING TOTALLY FAILED. WAS GOING ABOUT 35 MILES AN HOUR. THE POWER STEERING ASSIST FAULT WARNING CAME ON MY DISPLAY. HAD TO MAN HANDLE THE CAR TO THE SIDE OF THE ROAD WHERE I SHUT THE CAR DOWN. I PROCEEDED TO RESTART ENGINE AT WHICH TIME THE WARNING RESET ITSELF AND POWER STEERING CAME BACK. GOT MY CAR HOME WITH NO FURTHER PROBLEMS. JUST YESTERDAY AFTER STARTING MY CAR SAME WARNING CAME ON WITH TOTAL FAILURE OF STEERING SYSTEM. LUCKILY I WASN'T MOVING. I INVESTIGATED THIS PROBLEM ONLINE AND FOUND THERE WAS A RECALL FOR THIS SAME PROBLEM. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. ALSO NOTED THIS IS A COMMON PROBLEM AS STATED BY MANY IN THE RECALL FORUMS I VIEWED ONLINE. THE RECALL FOR THE DEFECT WAS ISSUED 06/02/2015 (RECALL # 15V340000). I WOULD ALSO NOTE THAT THE POWER STEERING FAULT DID NOT RESET ITSELF THIS TIME AND THE POWER STEERING ITSELF IS TOTALLY DISABLED.
NHTSA ODI 11152149
Nov 12, 2018Steering
MY FORD TAURUS 2013 LIMITED WONT STEER TO THE RIGHT OR LEFT WHEN DRIVING ON THE STREET I WAS LOOKING FOR THE POWER STEERING FLUID BUT MINE IS ELECTRONIC WITH 74000 MILES AND AM HAVING POWER STEERING PROBLEM ALREADY I SEE OTHER COMPLAINS ABOUT THE FORD TAURUS 2013.
NHTSA ODI 11150930
Nov 9, 2018SteeringEngineFuel system
MY FIRST PROBLEM WAS THE FUEL PUMP. THE SECOND WAS THE POWER STEERING. NOW I AM HAVING AN ENGINE PROBLEM THAT I AM WAITING ON A MECHANIC TO CHECK.
NHTSA ODI 11150283
Nov 9, 2018EngineFuel system
I WAS WORKING WITH SOMEONE TO GET REIMBURSED FOR THIS. HIS NAME WAS DONTE KIRKSEY. I HAVE ALL EMAILS . I HAD A FAILED PART THAT MADE MY CAR COMPLETEY STOP WHILE I WAS DRIVING. TBEY REALIZED IT WAS FORDS FAULT WAS SUPPOSE TO REIMBURSE US 700. AND STILL HAVENT HEARD BACK
NHTSA ODI 11150292
Nov 9, 2018EngineFuel system
ENGINE WILL TURN OVER HOWEVER WILL NOT START AS IF IT IS STARVED FOR FUEL OR NO SPARK
NHTSA ODI 11150310
Nov 7, 2018Fuel system
WHILE DRIVING MY CAR WOULD CUT OFF. IT WOULD TRY TO START BUT NOT TURN OVER ALL THE WAY. AFTER A COUPLE OF HOURS THE CAR WOULD RESTART.I TOOK THE CAR TO THE DEALERSHIP TO FIND OUT IT WAS MY FUEL PUMP CONTROL MODULE. WHICH I SEE HAS BEEN RECALLED IN OTHER VEHICLES LIKE MINE.
NHTSA ODI 11149895
Oct 29, 2018Fuel system
CAR STALLS AND CUTS OFF WITHOUT WARNING WHILE DRIVING. IT LOSES ALL POWER AND SHUTS DOWN.IT HAS HAPPENED SERVERAL TIMES PERIODICAL ON A CITY STREET AS WELL AS ON THE HIGHWAY WHILE CAR IS IN MOTION.THERE IS ALSO A PROBLEM WITH SMELLING GAS FUMES INSIDE THE CAR WHEN THIS HAPPENS.
NHTSA ODI 11143906
Oct 1, 2018Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40, THE VEHICLE STALLED WITHOUT WARNING. DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MI 48084) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI 11132449
Sep 18, 2018Steering
I WAS BACKING OUT MY YARD AND MY POWER STEERING LIGHT CAME ON WHICH MADE IT HARD FOR ME TO STEER. ALSO MY TRAC ADVANCE LIGHT CAME ON AS WELL
NHTSA ODI 11130242
Sep 17, 2018Electrical systemFuel system
THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND IT CRANKS, BUT DOES NOT START. EVENTUALLY THE BATTERY DIES. IT ACTS LIKE IT IS NOT GETTING FUEL. THE FUEL PUMP ASSEMBLY WAS REPLACE (13S04) IN JULY OF 2014. THERE IS A RECALL OF THE FUEL PUMP CONTROL MODULE (16S31) FOR CARS 201301015, BUT MINE IS NOT ONE OF THEM. IT SHOULD BE!
NHTSA ODI 11129811
Sep 10, 2018Transmission & drivetrainEngineFuel system
VEHICLE QUIT ACCELERATING WHILE DRIVING DOWN A PAVED 45 MPH ROAD, WRENCH SYMBOL APPEARED ON THE DASH AND ENGINE RAN ROUGH. ACCORDING TO THE OWNERS MANUAL THE WRENCH SYMBOL INDICATES THAT THE VEHICLE WENT INTO REDUCED POWER MODE. HAD IT TOWED TO THE SHOP AND IT STARTED AND RAN NORMAL FOR HIM. THERE WERE NO ACTIVE, PENDING,OR MEMORY CODES IN THE COMPUTER SYSTEM. IT WAS DRIVEN 50 MILES WITH NO OTHER PROBLEM OCCURRING DURING THE TEST DRIVES. THERE ARE NO RECALLS ON THIS VEHICLE FOR THIS VERY DANGEROUS CONDITION EVEN THOUGH THERE ARE MANY DOCUMENTED CASES OF THE EXACT SAME PROBLEM.
NHTSA ODI 11128483
Aug 26, 2018Fuel system
MY CAR WAS PARKED , I WENT TO START THE VEHICLE AND IT JUST CRANKS , THE ENGINE NEVER TURNS . I'M TOLD IT'S THE FUEL PUMP AND THAT MY CAR HAD A RECALL FOR THIS ISSUE BUT MY VIN DOESN'T SHOW UP IN TH SEARCH FOR A RECALL .
NHTSA ODI 11122438
Aug 21, 2018Steering
STEERING ASSIST FAILURE. DIFFICULTY STEERING, OCCURS INTERMITTENTLY, $1700.00 REPAIR ESTIMATE
NHTSA ODI 11121198
Aug 19, 2018Steering
WHILE DRIVING LOSS OF POWER STERING MESSAGE CAME ON THE DASH AND WHEN I SHUT THE ENGINE OFF AND RESTARTED THE ENGINE THERE WAS NO POWER ASSIST.
NHTSA ODI 11120885
Aug 17, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND LOST POWER WHILE GOING INTO LIMP MODE. IN ADDITION, THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
NHTSA ODI 11120646
Aug 16, 2018Body & structure1 injury
I HAVE A COMPLAINT ABOUT THE TRUNK HYDRAULIC MECHANISM. I WAS HURT WHEN THE TRUNK WAS OPEN I SAT ON THE BUMPER TO PUT MY GOLF SHOES ON. AT THAT TIME THE HYDRAULIC AIR PUMP THAT HOLDS THE TRUNK OPEN FAILED AND FELL DIRECT ON BY BACK. FORGETTING THIS HAPPENED IT ALSO CLOSED ON MY HEAD CUTTING IT. I BELIEVE THIS IS VERY DANGEROUS AND NEEDS TO BE RECALL BEFORE A FINGER IS CHOPPED OFF. PLEASE LET ME KNOW WHO I CAN RESPOND TO. STATIONARY
NHTSA ODI 11120480