What 587 owners told NHTSA about the 2013 Ford Taurus

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE VEHICLE WAS STARTED, "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

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POWER STEERING FAILED. GAVE WARNING MESSAGE (POWER STEERING ASSIST FAULT) ON DASH AND WOULDN'T STEER. FOUND OUT 13 TAURUS'S BUILT FEBRUARY AND BEFORE HAD RECALL ON THIS (15S18), BUT THIS CAR WAS MADE IN SEPTEMBER. IT STILL HAS THE ISSUE, BUT NO RECALL.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO MULLINAX FORD (1551 E SEMORAN BLVD, APOPKA, FL 32703), BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

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I OWN A 2013 FORD TAURUS LIMITED. I KEEP MY VEHICLE WELL MAINTAINED BY MYSELF OR THE MECHANIC. I HAVE HAS CLUNKING SOUNDS COMING FROM THE PASSENGER SIDE FRONT END. MY MECHANIC REPLACED BOTH FRONT STRUTS AND BOTH SWAY BAR LINKS. THE NOISE HAD STOPPED FOR APPROX: A WEEK. NOISE CAME BACK MECHANIC CHANGED STRUT SAYING BAD STRUT. AGAIN HAVE SAME PROBLEM. DETAILS OF BAD CLUNKING NOISE.......NOISE SEEMS TO BE FRONT LEFT SIDE, I AND BE PARKED AND MOVE STEERING WHEEL 1/4 TURN LEFT AND RIGHT AND HEAR NOISE. IT SEEMS TO EFFECT STEERING AT LOW SPEEDS TURNING. I TRAVEL 500 MILE A WEEK FOR WORK 98% HIGHWAYS. I HAVE READ COUNTLESS COMPLAINTS AND NO ONE HAS A SOLUTION. FROM OTHERS REPLACING STEERING MODULES, STEERING UNIT $2000, STRUT REPLACEMENTS. CONTROL ARMS, WHEEL BEARING??????? NEED ASSISTANCE I OWE MORE ON MY CAR THAN ITS WORTH AND CANT AFFORD TO KEEP PAYING FOR A PROBLEM THAT HAS NOT BEEN DETERMINED BY FORD OR ANYONE ELSE. I HOPE ACCIDENTS DO NOT NEED TO HAPPEN BEFORE THIS ISSUE IS TAKEN SERIOUSLY.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO KENDALL FORD OF ANCHORAGE (190 GAMBELL ST, ANCHORAGE, AK 99501) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,701.

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VEHICLE OCCASIONALLY WOULD STALL AT INTERSECTIONS OR TRAFFIC LIGHTS; EVENTUALLY THE CAR WOULD NOT RESTART AT ALL. I HAD TOWED TO FORD DEALER IN KNOXVILLE TN WHERE THEY DIAGNOSED THE PROBLEM AS THE FUEL PUMP, WHICH THEY HAVE REPLACED AT $905 PLUS TAX. I READ FOR RECALLS AND CAME ACROSS 16V621000 WHICH COMPLETELY DESCRIBES MY CAR'S PROBLEM. THE VEHICLE HAS ONLY DONE 125,000 MILES. A FUEL PUMP SHOULD NOT HAVE ISSUES WITH MILEAGE. PLEASE CAN YOU HELP ME OBTAIN REIMBURSEMENT. IN TWO OCCASIONS A CAR NEARLY HIT ME FROM BEHIND AS I WAS STALLED.

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AIRBAG EXPLODED INJURY IN MY FACE

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I SEE THAT MY CAR HAS SEVERAL RECALLS FOR FUEL MODULE ISSUES. MY CAR RECENTLY STARTED LEAKING GAS AND THE GAS HAND HAS SUDDENLY STOPPED WORKING. ACCORDING TO MY VIN THE ONLY RECALL IS MY DOOR HANDLES BUT I THINK THAT MY GAS ISSUES ARE APART OF THE RECALL THAT CNN SPOKE ABOUT. THERE ARE ALSO WEIRD ISSUES WITH THE AXEL OR SUSPENSION THAT SEEM TO BE APART OF THE RECALLS FOR THIS YEAR. I'M HOPING I CAN FIND OUT IF MY VEHICLE IS APART OF THESE RECALLS AND THAT IT CAN BE REPAIRED BECAUSE IT IS NOT SAFE. THE AC AND HEAT ALSO HAVE MAJOR ISSUES THAT NOBODY CAN SEEM TO FIX I BELIEVE IT'S AN ELECTRICAL ISSUE.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING FAILED INTERMITTENTLY WITHOUT WARNING. THE STEERING WHEEL SEIZED AND WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO MATHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) TO BE DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO WORK IT OUT WITH THE DEALER. THE FAILURE MILEAGE WAS 39,760.

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FORD WATER PUMP CLASS-ACTION MONDAY, APRIL 1ST, OVERHEATING WARNING SIGNAL CAME ON. TOOK THE CAR TO A LOCAL MECHANIC RIGHT AWAY AND HE STATED THAT THE WATER PUMP IS BROKEN. THE CAR IS STILL AT THE MECHANIC AS IT'S NOT DRIVABLE.

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HAVE HAD RATTLING NOISE IN FRONT END SINCE ABOUT 53000 MILES. WENT THRU REPLACING ENTIRE SUSPENSION AND STILL NO BETTER. FINALLY IT WAS FOUND THAT ELECTRONIC RACK AND PINION SHAFTS THAT CONNECT TO INNER TIE RODS ON BOTH SIDES ARE LOOSE AND DAMAGED INTERNALLY. CAR IS UNSTABLE IN ALL DRIVING CONDITIONS.

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80,200 MILES - DURING A 2 HOUR DRIVE ON THE INTERSTATE GOING 80MPH, MY TRANSMISSION LOST THE LOW GEARS. AS I TRIED TO SLOW DOWN IN CONSTRUCTION, MY CAR EXPERENCED LOUD HARD JOLTING SHIFTS WHEN IT ATTEMPTED TO DOWNSHIFT, BOUNCING MY MOTHER'S HEAD OFF THE DASH. IT WAS SUPER SLUGGISH LIKE FOLLOWING AND HARD TO BRING IT TO A STOP. WHEN STOPPED AND SHIFTING THROUGH THE GEARS YOU COULD HEAR IT SLAM INTO GEAR A FEW SECONDS AFTER SHIFTING INTO DRIVE. RESULTED IN A COSTLY TRANSMISSION REPLACEMENT.

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ELECTRONIC STEERING ASSIST GIVES OUT WHILE DRIVING AT ALL SPEEDS, BUT ESPECIALLY AT SLOWER SPEEDS 5-35MPH. THE STEERING WHEEL ALMOST FEELS LIKE IT GRABS AND YOU HAVE TO PULL THE WHEEL BACK TO STAY IN YOUR LANE AND AVOID A COLLISION. VERY DANGEROUS, AS THIS SEEMED TO HAVE COME ON VERY SUDDENLY.

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DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE CAR INDICATED IT WAS OVERHEATING. SO I PULLED OVER AND SEEN THAT THE CAR WAS SPEWING COOLANT EVERYWHERE. FROM FURTHER TROUBLE SHOOTING I FOUND OUT THAT THE WATER PUMP WAS BAD AND THAT IT WAS GOING TO COST ME OVER $2000. THE WATER PUMP SHOULD NOT BE GOING OUT LIKE THAT WHEN I ONLY JUST HIT OVER 80,000 MILES. FORD NEEDS TO RECALL THESE WATER PUMPS THEY PUT ON THESE TAURUS'S.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM). THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,251.

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TAKATA RECALLS. WHILE DRIVING SOMETIMES THE STEERING STIFFEN UP MAKING THE CAR HARD TO CONTROL WHILE DRIVING AND PARKING THEN VEHICLE ,THEN THE RACK AND PINON WENT OUT, MAKING LOUD NOISES . MAKING THE VEHICLE IMPOSSIBLE TO DRIVE. THERE IS ALSO AN ISSUE WITH TRANSFER CASE TO THE AWD THE SEALS ARE EASILY BREAKING MAKING THE TRANSMISSION FLUID LEAKING EVERYWHERE.

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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT STATED PULLED THE VEHICLE OVER ONTO THE LEFT SHOULDER. WHILE ON THE SHOULDER, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED NECK, BACK, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTROL MODULE WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*BF..*JB

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FORD HAS RECALLED THOUSANDS OF POWER STEERING ASSEMBLIES FOR THE 2013 FORD TAURUS BUT THEY ARE BALKING AT RECALLING OURS. FEB 5, 2019, I CALLED THEM AGAIN AND THEY RESPONDED BY GIVING ME CASE NUMBER CAS17063111 AND TOLD ME THAT THEY WOULD BE CONTACTING OUR LOCAL DEALERSHIP TO ESCALATE THE RESOLUTION. AFTER 10 DAYS OF THE SERVICE MANAGER TRYING TO TALK TO FORD, THEY FINALLY TOLD HIM THAT THEY WERE NOT GOING TO DO ANYTHING. IN OTHER WORDS, THEY JUST TRIED TO APPEASE ME INSTEAD OF RESOLVING THE PROBLEM. THERE IS A JUNE 2015 RECALL ON THE POWER STEERING ASSEMBLY. OUR CAR IS DOING EXACTLY WHAT THE RECALL NOTICE CALLS FOR. I NEED YOUR HELP TO BE MY ADVOCATE WITH FORD. THEY ARE TRYING TO HAVE THE LOCAL DEALERSHIP PAY ON SOMETHING THAT IS THEIR RESPONSIBILITY.

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MAKING A RIGHT TURN ONTO PUBLIC ROADWAY IN TRINITY FL. MY POWER STEERING WENT OUT , MAKING TURN EXTREMELY WIDE AND FEELING OF NO STEERING CONTROL. FLOW OF TRAFFIC STOPPED UNTIL I WAS ABLE TO AVOID BEING T-BONED AND GET TO THE SHOULDER OF ROADWAY, WHEN MAKING RIGHT TURN LIGHT CAME ON , I THINK IT SHOWED DEFAULT TO MANUAL STEERING...BUT NOT SURE OF WORDING , BECAUSE I WAS TRYING NOT TO GET BROAD SIDED....AFTER PULLING OVER TO SIDE I TURNED OFF VEHICLE , RESTARTED CAR WENT FORWARD ON SHOULDER SLOWLY , STILL HAVING STEERING EXTREMELY DIFFICULT , THEN AFTER ABOUT 100' STEERING WENT BACK TO NORMAL....? DROVE HOME WITH FLASHERS TO LAND O LAKES FL.. ABOUT 20 MIN. WITHOUT ANYMORE PROBLEMS. FORD SHOWS RECALL IS 15S18... BUT MY VIN.# ISN'T IN THAT..? FORD IS RECALLING 422,814 VEHICLES IN NORTH AMERICA, INCLUDING THE 2011-13 FORD TAURUS AND FORD FLEX , FOR POTENTIAL PROBLEM WITH THE ELECTRIC POWER STEERING . ALSO AFFECTED VEHICLES INCLUDE 2011-13 LINCOLN MKS AND MKT... FORD SPOKESWOMAN KELLI FELKER TOLD EDMUNDS THE RECALL BEGINS ON JULY 20 ,2015 AND THAT THEY WERE AWARE OF FOUR MINOR ACCIDENTS LINKED TO THE RECALL , BUT NO INJURIES.....THIS RECALL SHOULD BE EXPANDED , OR POSSIBLY A CLASS ACTION LAWSUIT BEFORE SOMEONE GETS IN A DEADLY ACCIDENT ....

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THE POWER STEERING ASSEMBLY IS GOING OUT. WITHOUT WARNING, THE POWER STEERING STOPS WORKING. WE HAVE ALREADY PAID TO CHANGE THE MODULE AND OTHER 2013 TAURUS ARE IN THE RECALL BUT NOT OUR VIN

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I HAVE THE EXACT PROBLEM THAT IS DESCRIBED BY THE RECALL BUT MY VIN NUMBER ISN'T PART OF THE RECALL. THIS CAN'T BE RIGHT AND I HAVE PAID THROUGH THE NOSE TO FIX WHAT OTHER PEOPLE GOT FOR FREE.

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OUR 2013, 6 CYL FORD TAURUS LIMITED AWD HAS BEEN DRIVEN 67,004 FAIRLY TROUBLE-FREE MILES NEEDING ONLY ORDINARY MAINTENANCE. THE ONLY NOTABLE REPAIR WAS THE REPLACEMENT OF A FAILED FUEL PUMP CONTROL MODULE ABOUT SEVEN MONTHS AGO. ON THE EVENING OF JANUARY 20TH, 2019, MY WIFE AND I WERE RETURNING HOME AFTER COMPLETING A 40-MINUTE DRIVE. WE BRIEFLY STOPPED, WAITING FOR OUR GARAGE DOOR TO OPEN COMPLETELY AND PROCEEDED NORMALLY UP OUR DRIVEWAY, WHICH IS ON ABOUT A 10-DEGREE INCLINE. AS WE APPROACHED THE LEVEL FLOOR OF OUR GARAGE, THE MOTOR RAPIDLY REVVED UP, LUNGING THE VEHICLE FORWARD. LUCKILY, THE BRAKES HELD THE CAR BACK, WHILE THE ENGINE RACED LOUDLY AND VERY FAST. THE PROCESS OF THIS SUDDEN AND BRIEFLY CONTINUOUS ACCELERATION HAPPENED WITHOUT ANY PRESSURE ON, OR OBSTRUCTION OF THE GAS PEDAL. THE ENGINE BRIEFLY WENT INTO EVEN A HIGHER AND LOUDER RPM STATE AFTER I QUICKLY SHIFTED THE TRANSMISSION INTO NEUTRAL, WHILE APPLYING STRONG PRESSURE TO THE BRAKE PEDAL. LUCKILY THE CAR WAS STOPPED SAFELY, BUT IT LEFT MY WIFE AND ME QUITE DISTRESSED AND CONCERNED. WE MADE AN APPOINTMENT FOR OUR MECHANIC TO INVESTIGATE THIS MYSTERIOUS ISSUE. IF I WERE TO SPECULATE ON THE CAUSE OF THIS PROBLEM BASED ON MY EXPERIENCE, I WOULD VENTURE A GUESS THAT PERHAPS SOMETHING MAY NOT BE RIGHT WITH THE PROCESS THAT IS DESIGNED TO DETECT AND PREVENT ENGINE STALLING. IT SEEMS TO ME, THAT WHEN OUR CAR COASTED UP TO THE GARAGE AT THE END OF OUR DRIVEWAY, THE ENGINE SLOWED DOWN TO A NEAR STALL AND THEN REVVED UP INTENSELY ON ITS OWN, GIVING ME AND MY WIFE QUITE A SCARE.

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STEERING WHEEL LOCKED AS MY DAUGHTER WAS DRIVING AWAY FROM OUR HOUSE SUNDAY, DECEMBER 23, 2018. PROBLEM HAPPENED TO MY WIFE ONE WEEK BEFORE AS SHE WAS TRYING TO BACK CAR OUT OF DRIVEWAY WHILE I WAS OUT OF UNITED STATES. THE CAR GAVE WARNING "POWER STEERING ASSIST DEFAULT."

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THE POWER STEERING , JUST QUITS FROM TIME TO TIME... VERY SCARY NEEDS TO BE ADDRESSED. IN MOTION VERY COLD OUT IN CITY AT THE TIME ..

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TL* THE CONTACT DRIVES A 2013 FORD TAURUS POLICE INTERCEPTOR. THE CONTACT STATED THAT THE SEAT BELT STEEL CABLE SNAPPED IN HALF WHEN THE OFFICER TRIED TO SECURE HIMSELF IN THE VEHICLE BEFORE DRIVING. THE CABLE FLEW UP AFTER BEING SNAPPED IN FROM THE BASE OF THE ATTACHMENT TO THE VEHICLE'S FLOOR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 153,670.

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