REAR PASSENGER SIDE DOOR WOULD NOT LOCK. CAR WAS TOWED TO DEALERSHIP. SERVICE ADVISOR SAID IT WAS THE 4TH FUSION WITH THE SAME PROBLEM AND WAS WAITING ON PARTS. DOOR LATCH ON REAR PASS. DOOR WAS REPLACED. *JS
NHTSA ODI 10608383
Home · 2013 Ford Fusion Energi · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 1,774 complaints · page 69 of 71
REAR PASSENGER SIDE DOOR WOULD NOT LOCK. CAR WAS TOWED TO DEALERSHIP. SERVICE ADVISOR SAID IT WAS THE 4TH FUSION WITH THE SAME PROBLEM AND WAS WAITING ON PARTS. DOOR LATCH ON REAR PASS. DOOR WAS REPLACED. *JS
NHTSA ODI 10608383
PASSENGER SIDE DOOR WILL NOT LATCH. DOES NOT STAY CLOSED. *TR
NHTSA ODI 10607429
THE AIRBAG WARNING LIGHT WILL NOT TURN OFF INDICATING THERE IS A MALFUNCTION (PER THE MANUAL). THEREFORE I NEED TO TAKE IT BACK TO DEALER TO GET IT CHECKED. ONE OF THE 3 MEMORY BUTTONS FOR THE ELECTRONIC SEAT ADJUSTMENTS IS NOT WORKING PROPERLY. *TR
NHTSA ODI 10598968
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THE SHIELD DEFLECTOR WAS LOSE FROM THE BOTTOM OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CHIMP MONKS WERE EATING THE SHIELD DEFLECTOR AND AS A RESULT, IT NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 9,647.
NHTSA ODI 10598096
I HAVE BEEN COMPLAINING ABOUT THE HEADLAMPS ON MY VEHICLE SINCE I FIRST PURCHASED IT. I HAVE BROUGHT IT TO THE DEALER ON 2 OCCASIONS COMPLAINING THAT THE HEADLAMPS ARE TOO DIM. I AVOID DRIVING THIS VEHICLE AT NIGHT BECAUSE I WILL NOT BE ABLE TO AVOID A ROAD HAZARD, THEY ARE THAT DIM. I HAVE TO USE THE HIGH BEAMS WHEN DRIVING AT NIGHT TO FEEL SAFE. I ALSO HAVE A 2013 HONDA ACCORD THAT MY WIFE DRIVES, AND THE LOW BEAMS ON THE HONDA LIGHT UP THE ROAD LIKE A RUNWAY. THERE IS A RECALL FOR THE HEADLAMPS ON THE 1.6L ECO BOOST, BUT THEY TELL ME IT DOESN'T APPLY TO MY VEHICLE BECAUSE I HAVE A 2.5L. I HAVE COMPARED VEHICLES AND I SEE NO DIFFERENCE IN APPLICATION. IF THE ISSUE CANNOT BE RESOLVED THROUGH MY DEALER, I WILL HAVE TO SELL THE CAR, BECAUSE IT IS NOT SAFE TO DRIVE AT NIGHT. THANK YOU. *TR
NHTSA ODI 10596822
ON 4/18/14 DRIVING DOWN CA 140 A TWO LANE MOUNTAIN ROAD DOWNHILL LOTS OF CURVES POWER STEERING WARNING LIGHT CAME ON, WITH A PRESS OKAY. DIDN'T PRESS OK KEPT DRIVING UNTIL I GOT TO MERCED, CA. ABOUT TWENTY MINUTES. WHEN SAFELY IN A CVS PARKING LOT PRESSED OK . COMPLETELY LOSS STEERING. HAD TO BE TOWED TO RAZZARI FORD 1300 AUTO CENTER DR. MERCED, CA 95340. THEY FOUND A FAULTY STEERING GEAR, AND REPLACED GEAR ASSEMBLY. WITH MY FAMILY IN THE CAR, I CAN ONLY IMAGINE WHAT COULD OF HAPPENED IF I HAD PRESSED OK THIRTY MINUTES EARLIER. *TR
NHTSA ODI 10595601
ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR
NHTSA ODI 10594632
WHILE DRIVING ON PENNSYLVANIA TOLL ROAD TO MASSACHUSETTS, THE "SERVICE ADVANCE TRACTION" AND "HILL START ASSIST NOT AVAILABLE" WARNING AND "AIR BAG" SYMBOL CAME ON. NEXT DAY I WENT TO THE DEALER MAGUIRE'S FORD OF HERSHEY, 100 N.THISTLEDOWN DR, PALMYRA, PA 17078. THE DEALER REPORTED THAT RCM MODULE MUST BE REPLACED, HOWEVER PART IS ON NATIONAL BACK-ORDER AND NOT AVAILABLE ( 300 CASES). I HAD TO SIGN THAT I WAS INFORMED THAT IN A CASE OF AN ACCIDENT THE AIR BAG SYSTEM WILL NOT WORK . THE DEALER INFORMED MY HOME DEALER KERRY FORD IN CINCINNATI OH AND SENT A FAX WITH INFORMATION TO ORDER A PART. I CALLED MY DEALER WHEN I RETURNED BACK TO OHIO FROM MY VACATION AND AS OF TODAY 05/27/2014 PART IS STILL NOT AVAILABLE, NO DATE OF PART DELIVERY IS KNOWN. *TR
NHTSA ODI 10594222
THIS IS A COMPLAINT ABOUT YOUR COMMERCIAL. WE TRY TO TEACH OR CHILDREN TO BE TOLERANT OF OTHERS AND YOUR COMMERCIAL SHOWING ADULTS TALKING AT THE PLAY GROUND SHOWS JUST THE OPPOSITE. THE WOMAN SITTING WITH HER SON IS DEFINITELY BEING MADE TO FEEL LIKE AN OUTSIDER. I FILLED IN THE ABOVE BLANK WITH VEHICLE INFO ONLY SO IT WOULD BE SENT. *TR
NHTSA ODI 10588199
WAS PULLING ONTO A MAIN ROAD TURNING LEFT OUT OF A PARKING LOT. SPEED WAS ROUGHLY 5 MPH. RECEIVED AN ERROR LIGHT, SYSTEM SAID LOSS OF ADVANCETRAC, THEN SUBSEQUENTLY MULTIPLE ERROR LIGHTS APPEARED ON THE DASH (WRENCH, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHTS). MADE IT INTO THE MEDIAN. VEHICLE WAS STILL "RUNNING", SO I ATTEMPTED TO ACCELERATE INTO THE MAIN ROAD. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS PRESSED, SO I LET UP TO COAST. THE VEHICLE THEN ACCELERATED GENTLY ON IT'S OWN. I MERGED INTO THE LANE, AND LET THE VEHICLE ACCELERATE ON IT'S OWN UP TO SPEED. IT GOT UP TO 40MPH BEFORE I HIT THE BRAKES TO BRING THE VEHICLE TO A STOP. I CAME TO A RED LIGHT. WHILE I WAS SITTING THERE, I TRIED PUTTING THE VEHICLE INTO PARK AND BACK INTO DRIVE. IT DIDN'T SEEM TO MAKE ANY DIFFERENCE. FROM THERE, THE LIGHT TURNED GREEN, AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE BEGAN TO ACCELERATE AGAIN ON IT'S OWN. AGAIN, IT ACCELERATED ON IT'S OWN UP TO 40MPH BEFORE I HAD TO SUPPRESS THE ACCELERATION WITH THE BRAKE. AT NO POINT DID THE ACCELERATOR PEDAL RESPOND TO ANY PRESSING. I NAVIGATED INTO A PARKING LOT WHERE I SUBSEQUENTLY TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE WARNING LIGHTS HAD NOT CHANGED, BUT THE VEHICLE WAS DRIVABLE. I THEN WENT STRAIGHT TO THE NEAREST FORD DEALERSHIP WHERE THEY RAN THE 14-0020 TSB WHICH SUPPOSEDLY FIXED THE PROBLEM. *TR
NHTSA ODI 10583842
I OWN A 2013 FORD FUSION, I HAVE HAD A VERY SERIOUS MECHANICAL MALFUNCTION OVER THE PAST 3 WEEKS. THE VEHICLE WILL COMPLETELY SHUT DOWN WHILE OPERATING THE VEHICLE CAUSING THE STEERING WHEEL TO LOCK, BRAKES NOT TO WORK, EMERGENCY BRAKE NOT WORK AND FINALLY THE AIR BAGS DO NOT DEPLOY. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT FROM ON 2 OCCASIONS. THE FIRST TIME WAS MARCH 28TH AND AFTER HAVING THE CAR FOR 7 HOURS I WAS TOLD THAT THEY DIDN?T HAVE TIME TO LOOK AT IT AND THAT I SHOULD BRING IT BACK NEXT WEEK. I ASKED THEM WHAT I WAS SUPPOSED TO DO IF IT HAPPENED AGAIN AND I WAS TOLD ?KEEP TRYING TO RESTART THE CAR? AND BRING IT BACK NEXT WEEK. THE WEEK OF THE 31ST THRU THE 4TH I HAD TWO MORE OCCASIONS WHERE THE CAR SHUT DOWN. I TOOK THE CAR IN ON APRIL 4TH AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. I ASKED FOR A RENTAL OR A LOANER CAR AND WAS TOLD THAT THEY DIDN?T HAVE ANY. I DIDN?T DRIVE THE CAR THAT WEEKEND BECAUSE I DIDN?T FEEL SAFE PUTTING MY FAMILY IN IT. ON APRIL 7TH I WAS DRIVING HOME FROM WORK WHEN THE CAR SHUT DOWN AND AS A RESULT I WENT THROUGH A 6 FOOT TALL STONE WALL THAT WAS REINFORCED BY REBAR. I WAS LUCKILY NOT INJURED, I HIT THE WALL BETWEEN 20-25 MPH AND HAD NO AIRBAG DEPLOYMENT. I HAVE TALKED TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THIS IS SOMETHING THAT FORD MOTOR COMPANY TAKES CARE OFF. I HAVE CONTACTED FORD AND SPOKE WITH DIVANA IN THE LEGAL DEPARTMENT AND WAS TOLD THAT THIS IS A PRODUCT LIABILITY WITH THE CAR. THIS WAS ON APRIL 8TH . ON APRIL 11TH I WAS CONTACTED BY FORD AND TOLD THAT THERE IS NOTHING THAT THEY CAN DO AND THAT I SHOULD CALL THEM BACK IF IT HAPPENS AGAIN. I POSED THE QUESTION IF I WERE DRIVING AT 75 MPH A HIT A 18 WHEELER WHAT WAS I SUPPOSED TO DO. I GUESS THEY WOULDN?T HAVE TO WORRY ABOUT A COMPLAINT. *JS
NHTSA ODI 10579691
RETURN HOME AIRBAG LIGHT CAME ON SOLID. NEXT MORNING TO TO DEALERSHIP TO REPORT TROUBLE. WAITED TWO HOURS TO HAVE CAR LOOK AT. I WAS TOLD NEEDED A #1003 MODULE WHICH WAS NOT A STOCK ITEM. TOLD TO DRIVE CAR AND THAT NONE OF MY AIRBAGS WILL WORK IN A CRASH. I WAS UPSET TO DRIVE CAR,THEN WAS TOLD AIRBAGS NOT A FIRST LINE SAFETY ITEM AND SEAT BELT WAS SATISFACTORY. I AM 66 YEARS OLD, JUST WONDERING IS THIS A NORMAL WHO CARE NONE SAFETY MATTER. *TR
NHTSA ODI 10576012
WHILE DRIVING NORTH ON I-25 WITH CRUISE CONTROL SET AT 75MPH, SUDDENLY THE VEHICLE STOP FORWARD ACCELERATION AND INSTANTLY BEGAN DECREASING SPEED. IMMEDIATELY, I STEPPED ON THE ACCELERATOR TO NO AVAILABLE POWER. THE ENGINE REFUSED TO COMMUNICATION WITH THE ACCELERATOR AS THE RPM WOULD JUST INCREASE BUT NO ACTUAL POWER WAS GIVEN TO THE VEHICLE. I TRIED MULTIPLE TIMES TO GET THE VEHICLE TO RESPOND BUT EVENTUALLY HAD TO PULL OVER BECAUSE NO POWER WAS AVAILABLE. EVEN AFTER SOMEHOW AVOID 3 LANES OF CONSTANT TRAFFIC, I ATTEMPTED TO START DRIVING AGAIN WITHOUT SHUTTING THE VEHICLE DOWN. DURING THIS POINT ALL THAT WOULD STILL HAPPEN WAS THE VEHICLE WOULD REV THE RPM'S, BUT NOT PROPULSION WAS AVAILABLE. I HAD TO SHUTDOWN THE CAR COMPLETELY ON THE HIGHWAY SHOULDER IN ORDER TO GET THE CAR TO RESPOND TO ANY TIME OF GAS DEMANDS. I HAVE HEARD ABOUT THE THROTTLE BODY ISSUE MANY CUSTOMERS HAVE BEEN EXPERIENCING AND BELIEVE I HAVE THE SAME ISSUE. THIS IS A HUGE SAFETY CONCERN BECAUSE LOSING POWER WHILE IN CRUISE CONTROL AT 75MPH CAN LEAD TO CATASTROPHIC RESULTS. I BELIEVE THAT THIS NEEDS TO BE LOOKED INTO BECAUSE IT CAUSES IMMEDIATE PANIC FROM THE DRIVER AS THEY ATTEMPT TO DRIVE SAFELY OUT OF THE TRAFFIC. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME IN THIS VEHICLE. THE FIRST TIME, FORD MECHANICS BLAMED THE PROBLEM ON THE RECALLED FUEL PUMP AND REPLACED IT. SINCE CLEARLY THAT WAS NOT THE REMEDY TO THIS PROBLEM, I BELIEVE THAT MORE INVESTIGATION SHOULD BE DONE TO UNDERSTAND THE FULL SCOPE OF THE IMMEDIATE LOSS OF POWER THAT MYSELF AND MANY OTHER HAVE EXPERIENCED. *TR
NHTSA ODI 10574211
WHILE DRIVING AT SLOW SPEEDS (0-10 MPH) THE VEHICLE ACCELERATES ON ITS OWN. SOMETIMES WHEN PRESSING THE ACCELERATOR THE VEHICLE DOESN'T RESPOND, CAUSING ME TO HAVE TO FURTHER PRESS THE ACCELERATOR, AND WHEN THE VEHICLE SUDDENLY RESPONDS, IT RAPIDLY ACCELERATES. *TR
NHTSA ODI 10567943
TL - THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE ENTERED LIMP MODE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000. DR *TR
NHTSA ODI 10567579
THIS PROBLEM CAN HAPPEN AT ANY TIME WHILE DRIVING . YOU COULD BE GOING THRU AN INTERSECTION OR GETTING ON THE HIGH WAY .THE PROBLEM IS WHEN YOU STEP ON THE GAS PEDAL NOTHING HAPPENS NO ACCELERATION. THE ENGINE IS STILL RUNNING. THE CAR THEN GOES INTO A LIMP HOME MODE OF SORTS, WITH AN TOP SPEED OF 25 MPH THEN 5 MPH THEN BACK TO 25 MPH , IT'S KIND OF THE FEELING YOU GET WHEN THERE'S WATER IN YOUR GAS. GOING UP ANY HILLS CAN BE A PROBLEM AS THE ENGINE DOES NOT HAVE THE POWER FOR THIS TASK. THIS CREATES A SERIOUS SAFETY ISSUE THAT COULD LEAD TO INJURY OR SOMEONE BEING KILLED. *TR
NHTSA ODI 10566730
FOURTH OCCURRENCE WITH THIS VEHICLE! DRIVING HOME FROM WORK, APPROACHING ROUNDABOUT, DECELERATING FROM 40MPH, VEHICLE LURCHED AND LOST POWER AND BEGAN RAPIDLY DECELERATING. WRENCH/POWERTRAIN LIGHT, AIRBAG LIGHT, AND ENGINE LIGHT ALL CAME ON. VEHICLE TOWED TO DEALERSHIP. THIS IS THEIR FIFTH ATTEMPT AT REPAIR. *TR
NHTSA ODI 10564047
THE LEFT AND RIGHT TURN SIGNALS HAVE MALFUNCTIONED, I.E., THEY EITHER DO NOT STAY ON LONGER THAN ONE FLASH CYCLE, OR THEY SHUT OFF PREMATURELY. THE FUNCTION IS NOT BEING CONFUSED WITH THE 3 FLASH LANE CHANGE FEATURE THIS FEATURE WORKS 100% OF THE TIME. PREMATURE SHUTTING OFF OF THE TURN SIGNAL TYPICALLY (BUT NOT ALWAYS) OCCURS WHEN MAKING A TURN FROM A FULL STOP. WHEN THE SIGNAL IS ACTUATED, IT FLASHES FOR 10 30 SECONDS WHILE SITTING AT A STOP LIGHT (WHEELS ARE POSITIONED STRAIGHT AHEAD). WHEN THE TRAFFIC LIGHT CHANGES AND I JUST BEGIN TO TURN THE WHEEL, THE SIGNAL SHUTS OFF. THE IMMEDIATE SHUT OFF ISSUE DOES NOT HAPPEN AS FREQUENTLY AS THE PREMATURE ISSUE, BUT WHEN IT DOES HAPPEN, I CANNOT GET THE TURN SIGNAL TO FUNCTION FOR MORE THAN ONE FLASH AT A TIME. BOTH DESCRIBED ISSUES HAVE OCCURRED SINCE THE VEHICLE WAS ABOUT 3 MONTHS OLD. THIS ISSUE WILL BE REPORTED FOR THE FIRST TIME WHEN THE VEHICLE GOES IN FOR ITS NEXT SERVICE. *TR
NHTSA ODI 10563916
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILURE MESSAGE ILLUMINATED. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND BACK ON, THE FAILURE MESSAGE CONTINUED TO DISPLAY AND THE STEERING WHEEL HAD BECOME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 19,200.
NHTSA ODI 10562771
ON MULTIPLE, RANDOM OCCASIONS, THE LEFT AND RIGHT TURN SIGNALS HAVE MALFUNCTIONED, I.E., THEY EITHER DO NOT STAY ON LONGER THAN ONE FLASH CYCLE, OR THEY SHUT OFF PREMATURELY. THE FUNCTION IS NOT BEING CONFUSED WITH THE 3 FLASH LANE CHANGE FEATURE ? THIS FEATURE WORKS 100% OF THE TIME. PREMATURE SHUTTING OFF OF THE TURN SIGNAL TYPICALLY (BUT NOT ALWAYS) OCCURS WHEN MAKING A TURN FROM A FULL STOP. WHEN THE SIGNAL IS ACTUATED, IT FLASHES FOR 10 ? 30 SECONDS WHILE SITTING AT A STOP LIGHT (WHEELS ARE POSITIONED STRAIGHT AHEAD). WHEN THE TRAFFIC LIGHT CHANGES AND I JUST BEGIN TO TURN THE WHEEL, THE SIGNAL SHUTS OFF. THE IMMEDIATE SHUT OFF ISSUE DOES NOT HAPPEN AS FREQUENTLY AS THE PREMATURE ISSUE, BUT WHEN IT DOES HAPPEN, I CANNOT GET THE TURN SIGNAL TO FUNCTION FOR MORE THAN ONE FLASH AT A TIME. BOTH DESCRIBED ISSUES HAVE OCCURRED SINCE THE VEHICLE WAS ABOUT 3 MONTHS OLD. THIS ISSUE WILL BE REPORTED FOR THE FIRST TIME WHEN THE VEHICLE GOES IN FOR ITS NEXT SERVICE. *TR
NHTSA ODI 10562211
I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR
NHTSA ODI 10561354
WHILE REACHING OVER TO MY RIGHT TO PUSH A PRESELECTED RADIO SELECTION BUTTON, I SWERVED TO THE RIGHT. NO DAMAGE. BUT THE PLACEMENT OF THE RADIO TUNER TO THE RIGHT OF THE CONSOLE MAY CAUSE OTHER DRIVERS TO REACH OVER AND SWERVE. *TR
NHTSA ODI 10561158
ON ROUNDABOUT, VEHICLE LURCHED AND IMMEDIATELY LOST ACCELERATION. POWER TRAIN LIGHT AND AIR BAG LIGHT ILLUMINATED. VEHICLE STOPPED, BLOCKING ENTIRE ROUNDABOUT AND STOPPING TRAFFIC. VEHICLE PUSHED BY DO-GOODERS TO BERM. THIRD OCCURRENCE WITH THIS VEHICLE, DEALERSHIP REPAIR ATTEMPTS HAVE NOT CORRECTED. *TR
NHTSA ODI 10560942
TRAVELING HOME AT 35MPH, VEHICLE LURCHED AND LOST POWER - WAS ABLE TO DRIVE 15 MPH MAX SPEED THE 3 MILES HOME, BUT VEHICLE BARELY ACCELERATED AFTER SLOWING OR STOPPING. POWER TRAIN LIGHT AND AIRBAG LIGHT CAME ON. AS VEHICLE DRIVEN INTO GARAGE, DASHBOARD LIGHTING WENT OFF SUDDENLY, BUT VEHICLE ACCELERATED WITH EFFORT INTO GARAGE. FOUR HOURS LATER AT 10PM, STARTED VEHICLE, NO WARNING LIGHTS CAME ON DASH. MORNING OF DECEMBER 10, CALLED DEALERSHIP. THEY ADVISED IF THE LIGHT DID NOT COME ON THIS MORNING, THEN THEY WOULD NOT BE ABLE TO DIAGNOSE PROBLEM. VEHICLE DROVE NORMALLY TO WORK WITH NO WARNING LIGHTS. DEALERSHIP SAID THERE WAS LOW VOLTAGE ON THE ACCELERATOR CAUSING PROBLEM AND THEY ORDERED PARTS AND "FIXED" IT ON DECEMBER 18TH, BUT ON DECEMBER 24TH, I WAS ON INTERSTATE AT 55 MPH, VEHICLE ON CRUISE CONTROL. SPEED LIMIT INCREASED TO 60MPH, BEGAN ADJUSTING CRUISE CONTROL SPEED VIA THUMB BUTTON ON STEERING WHEEL COLUMN. AFTER THREE THUMB "CLICKS" TO 58MPH, VEHICLE LURCHED AND LOST POWER AND BEGAN IMMEDIATELY DECELERATING. POWER TRAIN LIGHT AND AIRBAG LIGHT CAME ON. PULLED TO RIGHT BERM AND SHUT OFF ENGINE. OVER THE NEXT 37 MINUTES, ATTEMPTED TO START VEHICLE EVERY 5-6 MINUTES. ON SIX DIFFERENT ATTEMPTS, THE VEHICLE REVVED AS ACCELERATOR APPLIED BUT THE ENGINE NEVER "CAUGHT" OR TURNED OVER, IT WOULD DIE AS SOON AS THE ACCELERATOR PEDAL RELEASED. ON 7TH ATTEMPT, THE VEHICLE TURNED OVER, AND I WAS ABLE TO PROCEED TO THE NEXT EXIT. SINCE THE CAR SEEMED TO BE RUNNING NORMALLY, I RISKED IT AND TRIED TO GET THE VEHICLE HOME, KNOWING THAT A TOW AT 8PM ON CHRISTMAS EVE WOULD BE EXPENSIVE AND TIMELY. THE POWER TRAIN LIGHT AND AIRBAG LIGHT REMAINED ON FOR THE 8 MILE TRIP HOME. THE NEXT DAY, VEHICLE OPERATED "NORMALLY" WITH NO POWER TRAIN LIGHT OR AIRBAG LIGHT. SECOND OCCURRENCE. *TR
NHTSA ODI 10557280
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,000.
NHTSA ODI 10556344
Working with the data? Download all 1,774 complaints as CSV · fetched from NHTSA July 19, 2026