Jan 8, 20161 injury
IN THE TRUNK OF THE CAR, THE SHEET METAL THAT IS ON THE TOP OF THE TRUNK, IT HAS VERY SHARP EDGES.. WHILE LOADING TRUNK, MY HAND/FINGER WAS CUT ON THE SHARP EDGE. CONTACT LOCAL FORD DEALER, THE BODY SHOP THERE AGREED THAT IT WAS SHARP AND IT WAS PROBABLY A MANUFACTURER ISSUE, BUT THEY SAID THAT FORD WOULD HAVE TO MAKE A PIECE OF PLASTIC TO PUT IN THE RAZOR SHARP HOLES. I DID SEND IN A COMPLAINT TO FORD CUSTOMER SERVICE, BUT HAVE HEARD NOTHING FROM THEM.
NHTSA ODI 10818863
Jan 8, 2016Fuel system
I HAVE BEEN HAVING ISSUES WITH THE CAR DYING WHILE ACCELERATING FROM STOPS. TOOK TO LOCAL FORD DEALER, NOTHING WRONG. TOOK TO LOCAL MECHANIC AFTER IT DIED ON ME AND THEY SAID SOFTWARE PROGRAMMING FOR THROTTLE BODY. THE VEHICLE HAS DIED APPROXIMATELY 6 TIMES WHILE AT STOP SIGNS AND STOP LIGHTS, WHEN YOU GO TO TAKE OFF, IT ACTS LIKE IT ISN'T GETTING GAS. I HAVE CALLED THE LOCAL FORD DEALER AND FORD CUSTOMER SERVICE, BUT SAY THERE IS NO PROGRAM UPDATES FOR THROTTLE BOTTLE. KEVIN AT FORD CUSTOMER SERVICE WENT ON TO TELL ME THAT WHAT I FOUND ONLINE WITH THROTTLE BODY ISSUES WAS NOT TRUE, UNLESS I FOUND IT ON FORD.COM. THIS ALL STARTED ON FRIDAY, DECEMBER 18TH.
NHTSA ODI 10818860
Jan 8, 2016Visibility & wipers
I TOOK MY 2013 FORD FUSION (THEN STILL UNDER WARRANTY) TO THE DEALER IN SEPTEMBER 2014 BECAUSE MY WIPERS WERE SOMETIMES BOUNCING/ VIBRATING (AT TIMES VIOLENTLY) WHEN THE VEHICLE WAS RUNNING, AND WOULD HESITATE INTERMITTENTLY AS THEY MOVED ACROSS THE WINDSHIELD. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM AND DISMISSED IT. THEY CLAIMED THEY DIDN'T KNOW WHAT IT WAS. I VIDEOTAPED THE PROBLEM SHORTLY AFTER I PICKED-UP THE CAR AND SHARED THE YOUTUBE LINK WITH THE DEALER. VIDEO LINK: HTTPS://YOUTU.BE/EJR8DM_FZ2C I LIVED WITH IT UNTIL A YEAR LATER (NOVEMBER, 2015) WHEN THE WIPERS CEASED WORKING IN HEAVY RAIN AT SPEED ON THE HIGHWAY. I LOST VISIBILITY IMMEDIATELY. I WAS BARELY ABLE TO GET OFF THE ROAD. WHEN THE RAIN SLOWED, I MADE MY WAY TO THE DEALER AGAIN AND REMINDED THEM OF THE PROBLEM A YEAR EARLIER. THEY DIAGNOSED A WIPER MOTOR FAILURE AND--IN SPITE OF MY EARLIER VISIT UNDER WARRANTY WITH THE WIPER PROBLEM--DECLINED TO FIX IT UNLESS I PAID FOR THE REPAIR AS THE CAR WAS NOW NO LONGER UNDER WARRANTY. I COULD NOT DRIVE THE CAR WITHOUT THE REPAIR, THUS I WAS AT THE MERCY OF THE DEALER FOR A $533 BILL, WHICH I PAID. I BELIEVE THE FAILURE OF THE WIPERS ON THE HIGHWAY WAS A VERY SERIOUS SAFETY CONCERN THAT COULD HAVE BEEN PREVENTED HAD THE DEALER SERVICED THE VEHICLE WHEN I BROUGHT THE PROBLEM TO THEIR ATTENTION IN 2014. I WAS FORTUNATE THAT FAILURE DID NOT CAUSE AN ACCIDENT. I CAN ONLY ASSUME THE DEALER FAILED TO MAKE THE REPAIR UNDER WARRANTY BECAUSE OF THE COST. THE FAILURE OF THE WIPER MOTORS WAS GRADUAL AND PROVIDED AMPLE WARNING FOR THE DEALER, BUT THEY FAILED TO ACKNOWLEDGE IT IN A TIMELY WAY. IN THE FUTURE, PROBLEMS SUCH AS THE VIBRATION AND HESITATION THAT TELEGRAPH POTENTIAL WIPER FAILURE SHOULD BE DEALT WITH IMMEDIATELY WHEN BROUGHT TO A DEALER'S ATTENTION.
NHTSA ODI 10818897
Jan 6, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY AND LUNGED FORWARD WITHOUT WARNING. THE CONTACT MENTIONED THAT THE TRANSMISSION WOULD SLIP OUT OF GEAR SPORADICALLY AND, ON A SEPARATE OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000. UPDATED 04/06/16*LJ UPDATED 04/14/16.*JB
NHTSA ODI 10818377
Jan 6, 2016Fuel system
I ONLY SEEM TO BE ABLE TO FILL THE 16.5 GALLON TANK WITH 13.5 GALLON'S OF FUEL.
NHTSA ODI 10818453
Jan 3, 2016Electrical systemEngine
I HAVE NOTED THE ELECTRONIC THROTTLE BODY (ETB) MALFUNCTION AFFECTING FORD FUSION 2009-2013 MODELS WITH 2.5/3.0L ENGINES AND THE RELATED NHTSA INVESTIGATION PE 13-003, ALONG WITH FORD'S CUSTOMER SATISFACTION PROGRAM 13N03. I HAVE ALSO NOTED THE POWER LOSS ISSUE DESCRIBED IN ANOTHER 2013 FORD FUSION OWNER'S EXPERIENCE (NHTSA COMPLAINT ID #10810590. BOTH SEEM TO BE RELATED TO THE PROBLEM I AM NOW HAVING WITH MY 2013 FORD FUSION SE, WHICH IS THE ECOBOOST MODEL WITH THE 1.6L TURBO CHARGED ENGINE. AFTER GETTING AN OBD WARNING ALONG WITH ROUGH ENGINE OPERATION AND LOWER-THAN-EXPECTED FUEL EFFICIENCY, THE DEALERSHIP REPLACED THE CANISTER PURGE VALVE AND NOTED THAT THE OIL MINDER WOULD NOT RESET. THAT REPAIR WAS PERFORMED UNDER WARRANTY DURING THANKSGIVING WEEKEND 2015. SOON AFTER, ON DECEMBER 6TH, THE CAR EXPERIENCED POWER LOSS ON TWO OCCASIONS UPON LEAVING PARKING LOTS; IN OTHER WORDS, THE FAILURE OCCURRED AT LOW SPEED WITHIN A MINUTE OF DRIVING AWAY FROM THE PARKING SPACE. THE ENGINE SPUTTERED (RAN ROUGHLY) THEN LOST POWER, WITH NO WARNING LIGHTS APPEARING ON THE INSTRUMENT PANEL. THE SAME PROBLEM OCCURRED AGAIN A FEW DAYS BEFORE CHRISTMAS, WITH THAT OCCURRENCE ALSO TAKING PLACE UPON LEAVING A PARKING LOT. FURTHERMORE, IT HAPPENED AGAIN ON DEC. 29TH AND ON JANUARY 2, 2016, WITH THE LATTER TIME OCCURRING IMMEDIATELY TURNING ONTO NOLENSVILLE ROAD FROM A PARKING LOT. WITH ALL OF THOSE INSTANCES HAPPENING IN NASHVILLE, TN, COLD WEATHER WAS NOT A FACTOR. ENGINE TEMPERATURE WAS NOT AT A FACTOR AS THE CAR'S MOST RECENT FAILURES HAVE OCCURRED WITH THE ENGINE STILL WARM. SINCE THIS PROBLEM BEGAN AFTER THE AFOREMENTIONED CANISTER PURGE VALVE REPLACEMENT, I AM GOING TO HAVE THE DEALERSHIP REVISIT THAT WORK AND DETERMINE THE REASON WHY I AM NOT SEEING A WARNING LIGHT WHEN THIS DANGEROUS SITUATION OCCURS. I WILL ALSO HAVE THE CAR EVALUATED FOR THE AFOREMENTIONED ETB PROBLEM.
NHTSA ODI 10817450
Dec 30, 2015Steering
WHILE DRIVING THE CAR IN A COMMERCIAL ARE THE WHEEL STOPPED STEERING. I COULD NOT MOVE THE WHEEL LEFT OR RIGHT AND GOT STUCK IN AN INTERSECTION. A POLICE OFFICER CAME AND SAT WITH ME WHILE WE WAITED FOR A TOW TRUCK. THE CAR WAS TOWED TO THE FORD DEALERSHIP AND WAS LOOKED AT WHEN THEY OPENED AFTER THE WEEKEND. THEY PUT IN A REQUEST TO FORD TO ALLOW THE PIECE TO BE REPLACED UNDER CURRENT RECALLS RELATED TO THE STEERING.APPARENTLY THE RACK AND PINION CAN JUST BREAK AFTER TWO YEARS OF DRIVING. SINCE THE BUMPER TO BUMPER COVERAGE WAS UP THEY SAID IT WOULD HAVE TO BE PAID FOR BY THE CUSTOMER. A CAR SHOULD NOT BE ALLOWED TO FALL APART AFTER 59,000 MILES IF IT IS KEPT IN VERY GOOD CONDITION. IF I HAD BEEN INJURED OR SOMEONE ELSE HAS BEEN, THIS WOULD BE A VERY DIFFERENT CONVERSATION. THE PIECES THEY NEED TO REPLACE AND INCLUDING THE LABOR ROUND UP TO $2,000. *JS
NHTSA ODI 10816926
Dec 30, 2015Steering
I PARKED MY 2013 FORD FUSION WITH 52,000 MILES ON IT FOR 3 DAYS IN MY DRIVEWAY AND WHEN I STARTED IT A MESSAGE SAYING POWER STEERING ASSIST FAULT CAME ON AND THERE ISN'T ANY POWER STEERING. I CONTACTED FORD AND THEY SAID THEY WILL LOOK AT IT BUT I HAD TO PAY FOR THE TECH'S TIME, I THEN LOOKED ON THE WEB AND IT SAID THERE WAS A RECALL ON THIS FOR OVER 445K FORD CARS, BUT MY VIN WAS NOT PART OF IT BECAUSE OF WHERE THE CAR WAS MADE. SO I AM CONFUSED, 1 PART OF THE CAR IS RECALLED IF IT WAS PUT IN ONE PLANT, BUT THE SAME PART PUT IN ANOTHER PLANT ISN'T. THEY WERE ALL MADE IN ONE PLANT, SO WHY DOES IT MATTER WHERE IT WAS INSTALLED. THE PART IS DEFECTED, IF I WAS DRIVING DOWN THE ROAD AND THIS HAPPENED, AND HAD AN ACCIDENT, WOULD IT BE MY FAULT BECAUSE THE CAR WAS MADE IN A SAFE FACTORY WHERE THE PART IS NOT BEING RECALLED? SAME PART, SAME PROBLEM, WHY ISN'T THIS BEING RECALLED WITH THE OTHERS.
NHTSA ODI 10817111
Dec 29, 2015Steering
I WAS DRIVING WITH MY KIDS AND OUT OF NOWHERE, I RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGE DISPLAY ACROSS THE DECK AND I COULDN'T STEER. IT TOOK IMMENSE EFFORT TO TURN; AND FORTUNATELY FOR US, IT OCCURRED REALLY CLOSE TO OUR HOUSE BUT ON A MAJOR CITY STREET ON THE WAY HOME. I READ ONLINE THAT THERE ARE TONS OF INCIDENTS WITH THEIR FORD VEHICLE. I READ AN ARTICLE ONLINE THAT FORD RECALLED OVER 450K VEHICLES FOR THIS ISSUE BUT WHEN I LOOKED UP MY VIN ON SAFERCAR.GOV AND THE FORD WEBSITE; THERE ISN'T A RECALL ISSUED FOR IT. THERE SEEM TO BE DRIVERS OUT THERE WHO WERE BOTH MORE OR LESS FORTUNATE THAN I WAS. I WANTED TO FILE A FORMAL COMPLAINT TO SEE IF I CAN GET THIS ISSUE INVESTIGATED.
NHTSA ODI 10816671
Dec 29, 2015AirbagsSeat beltsLatches & locks
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE DRIVERS AND THE PASSENGERS SIDE DOORS HAD TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE THE DOOR LATCHED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS , SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 01/25/16 *BF *TR
NHTSA ODI 10816706
Dec 22, 2015Steering
WHILE TRAVELING LONG DISTANCE ON A HIGHWAY WITH 29,000 MILES ON THE CAR I GOT A NOTICE TO SERVICE THE POWER STEERING SYSTEM NOW. UPON TURNING OFF THE VEHICLE AND BACK ON THE POWER STEERING NO LONGER WORKS. THE VEHICLE IS EXCEPTIONALLY HARD TO TURN AND NEAR IMPOSSIBLE TO DRIVE IN AND AROUND NORMAL STORES WITHOUT THE ASSIST. MY WIFE CANNOT STEER THE VEHICLE AT ALL.
NHTSA ODI 10811705
Dec 21, 2015Latches & locks
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTUERER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10811443
Dec 21, 2015Electrical systemLightsInterior Lighting
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. AFTER DRIVING A LITTLE FURTHER, ALL THE LIGHTS ILLUMINATED AGAIN; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
NHTSA ODI 10811444
Dec 18, 2015Electrical system
RETURNED HOME FROM AN HOUR TRIP AND PULLED INTO MY DRIVEWAY. TURNED OFF THE CAR, WENT INSIDE, CAME OUT 30 MINS LATER, ATTEMPTED TO START THE CAR AND DEAD SILENCE. RADIO AND ALL OTHER ELECTRICAL COMPONENTS WERE STILL WORKING. CHECKED THE ODB WITH AN ODB READER AND NO CODES. CALLED AAA WHO CAME OUT AND TESTED THE BATTERY AND FOUND IT FULLY CHARGED AND WORKING. THEY THEN CHECKED SEVERAL FUSES AND ALL WORKED FINE. AS A LAST RESORT, HE COMPLETELY PULLED AND DISINFECTED THE BATTERY, WAITED 2-3 MINUTES RECONNECTED IT, WAITED ANOTHER 2-3 MINUTES AND THEN THE CAR STARTED. HE FELT IT HAD SOMETHING TO DO WITH THE UNIT-THEFT SHUTTING DOWN THE CAR PREVENTING THE KEY TO TURN. CALLED FORD AND THEY NEVER HEARD OF IT. WENT ONLINE AND FOUND A NUMBER OF ISSUES RELATING TO FORD VEHICLES, NEWER, AS IN 2010 AND NEWER THAT ENCOUNTER THIS ISSUE AND/OR A GROUND ISSUE DUE TO PAINTING ON THE GROUND AREA. CONCERN IS, THIS TIME IT SHUT DOWN IN MY DRIVEWAY, WHAT WOULD HAPPEN IF IT SHUTDOWN WHILE BEING DRIVEN?
NHTSA ODI 10811188
Dec 15, 2015Engine
SUDDEN POWER LOSS, MY WIFE WAS DRIVING HER 2013 FUSION CHANGING FREEWAYS AND THE CAR LOST POWER, SLOWED TO A CRAWL, NO ACCELERATION. VERY DANGEROUS. HAD IT TOWED TO THE DEALER. THEY SAID THEY COULDN'T FIND A PROBLEM, MY WIFE TOLD THEM THEY BETTER FIND THE PROBLEM, SHE WAS SCARED TO DRIVE IT. THEY KEPT IT A LITTLE LONGER SAID THEY CHANGED OUT SOME MODULE BUT INSISTED NOTHING WAS SHOWING BAD. SO SHE PICKED IT UP AND ABOUT A WEEK LATER SHE WAS GOING DOWN THE FREEWAY AND HER WAZE APP TOLD HER TO GET OFF THE FREEWAY THERE WAS AN ACCIDENT UP AHEAD, SO AS SHE IS GETTING OFF THE CAR DID THE SAME THING, SUDDEN POWER LOSS. THIS TIME SHE WAS OFF CRENSHAW IN LA, NOT A GOOD PART OF CALI. SHE WAS MORE FRIGHTENED THAT TIME. WE HAD IT TOWED TO A DIFFERENT FORD DEALER. SAME THING THEY SAID THEY DROVE THE CAR 312 MILES AND NO ISSUE. I TOLD THEM I AM NOT PICKING UP THE CAR. I CALLED FORD THEY OPENED A CASE WHICH REALLY MEANS NOTHING. NO ONE THIS WHOLE TIME HAS MENTIONED THE THOUSANDS OF OWNERSR HAVING THE SAME ISSUE. SO NOW I HAVE LEFT THE SERVICE MGR A MSG THAT I FOUND OUT ABOUT THE ETB AND I WANT IT REPLACED. WE WILL SEE IF THEY COVER IT. SUPPOSEDLY THERE IS A FIX ORDER AND THE WARRANTY IS 10 YEARS AND 130K ON THE THROTTLE BODY. WE SHALL SEE. THIS PROBLEM WILL KILL SOMEONE IT'S JUST A MATTER OF TIME. IMAGINE MAKING A LEFT TURN AND A SEMI IS COMING, AND YOUR CAR DIES.
NHTSA ODI 10810590
Dec 10, 2015Airbags
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT A CRASH HAD NOT OCCURRED AND THE CAUSE OF THE DEPLOYMENT WAS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI 10809389
Dec 8, 2015Airbags
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10809034
Dec 4, 2015Engine
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
NHTSA ODI 10808428
Dec 2, 2015Lights
THE MECHANISM THAT CANCELS THE TURN SIGNAL AFTER COMPLETING THE TURN IS MALFUNCTIONING. INTERMITTENTLY THE TURN SIGNAL WILL CANCEL PREMATURELY, POTENTIALLY CAUSING THE DRIVER TO TURN INTO THE PATH OF AN ONCOMING VEHICLE WHICH THINKS THE DRIVER IS NOT TUNING, BECAUSE THE TURN SIGNAL IS NOT FLASHING. THE CONDITION SOMETIMES APPEARS AFTER APPLYING ONLY VERY SLIGHT INPUT TO THE STEERING WHEEL, OR APPLYING NO INPUT AT ALL, WHILE STOPPED AT A TRAFFIC SIGNAL FOR INSTANCE.
NHTSA ODI 10807939
Dec 2, 2015Fuel system
FORD ELECTRONIC THROTTLE BODY PROBLEMS...WHILE I WAS DRIVE BACK FROM PHILADELPHIA ON SATURDAY NIGHT, MY CAR BEGAN TO HAVE MECHANICAL PROBLEMS. WHILE GOING UP A HILL ON I95 AFTER CROSSING THE LONG BRIDGE, I EXPERIENCED DRASTICALLY REDUCE SPEED. EVEN WHEN PRESSING ON THE GAS, NOTHING HAPPEN. THERE WAS NO WARNING LIGHTS SO I IMMEDIATELY PUT ON MY HAZARD LIGHT BUT THE CARS WERE COMING UP ON ME FAST AND SWERVING TO AVOID HITTING ME. WITH MY FOOT ON THE GAS PEDAL TO THE FLOOR, I WAS ONLY ABLE TO MAINTAIN A SPEED OF 40 MPH. I WAS ABLE TO MAKE IT UP THE HILL AND BY STAYING IN THE SLOW LANE. ONCE I GOT TO A STOPPING PLACE, I PULLED OVER AND SHUT THE VEHICLE OFF. I WAIT A LITTLE WHILE THEN TURNED THE VEHICLE BACK ON. IT STUDDAR BUT STARTED AND THEN THE CHECK ENGINE LIGHT CAME ON. I USE THE CARS INTERNAL ENGINE CHECK WHICH SHOWED NOT PROBLEMS SO I CONTINUE UNTIL I MADE IT BACK TO MY HOME. THE NEXT DAY THE ENGINE LIGHT WAS ON AND IT WOULD NOT START. I TOOK IT TO THE FORD DEALERSHIP WHO DIAGNOSTICS SAID IT WAS THE ELECTRONIC THROTTLE BODY. I RESEARCHED AND FOUND THIS IS A DEFECTIVE PART IN MY MODEL YEAR. THERE IS A CUSTOMER SATISFACTION PROGRAM TO ADDRESS THIS ISSUE BUT FORD IS SAYING MY CAR IS INELIGIBLE. THE PROGRAM ADDRESS CAR FROM 2009 TO 2013. REF: WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-THROTTLE-BODY/
NHTSA ODI 10808027
Nov 28, 2015Fuel system
THE 2013 FORD FUSION SE WITH THE 1.6 AND 2.0 ECOBOOST ENGINES IS SUPPOSED TO HAVE A 16.5 GALLON FUEL TANK CAPACITY YET I'M ONLY ABLE TO GET 13.13 GALLONS INTO THE TANK AFTER DRIVING 10 MILE PASSED THE "DISTANCE TO EMPTY" WHICH DISPLAYED 0 ON THE DASH PLEASE HAVE PATIENCE TO CHECK THIS WEBSITE OUT: HTTP://WWW.FORDFUSIONFORUM.COM/TOPIC/8957-2013-FUSION-FUEL-TANK-FILLING-ISSUES/ MULTIPLE OWNERS ARE COMPLAINING
NHTSA ODI 10807280
Nov 23, 2015Body & structureLatches & locks
THE DRIVERS DOOR FLEW OPEN WHILE I WAS DRIVING. THE DOOR WOULD NOT LATCH AFTER IT OPENED ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME ON THIS VEHICLE, YET MY CAR IS NOT INCLUDED IN THE RECALL FOR THIS PROBLEM NHTSA CAMPAIGN NUMBER: 15V246000. THE REASON FOR THIS IS THE RECALL IS FOR VEHICLES MADE UP UNTIL 5-31-13, AND MY DOOR STICKER READS 6-13. MY VEHICLE IS OBVIOUSLY STILL AFFECTED BY THE ISSUE AND IN FACT MY ORIGINAL WINDOW STICKER IS DATED 5-29-13 AND SHOULD BE INCLUDED IN THE RECALL. I DO NOT FEEL THE VEHICLE IS RELIABLE OR SAFE TO DRIVE....UPDATED 03-10-16 *BF UPDATED 04/25/18 *JB *TR
NHTSA ODI 10806167
Nov 23, 2015Latches & locks
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER SIDE DOOR LATCH FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT EXITED THE VEHICLE WITH NO SECURITY OTHER THAN THE SEAT BELT. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR DIAGNOSIS AND REPAIR. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ALSO UNABLE TO DETERMINE WHEN THE PART WOULD BE SENT TO THE DEALERS FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10806213
Nov 23, 2015Transmission & drivetrainBody & structureWheelsEngineCrash3 injuries
(TAKATA RECALL) I HEREBY STATE THAT I WAS IN A MOTOR VEHICLE ACCIDENT WITH THIS VEHICLE WITH NO FAULT OF MY OWN. AT THE TIME OF THE ACCIDENT 03/15/2014 THIS VEHICLE SHOULD HAVE BEEN TOTALED OUT BUT WAS NOT DONE SO.THE AIRBAGS DID NOT DEPLOY WITH THE WAY AND THE IMPACT THAT I WAS HIT BY OTHER PARTY. I THAN TOOK THIS VEHICLE NUMEROUS OF TIMES TO HASTING FORD IN GREENVILLE NC WHERE THEY WAS SUPPOSE TO HAVE RESEARCHED AND PROPERLY CHECKED AND FIXED EVERYTHING DETAILED. I AM YET TO THIS DAY STILL HAVING PROBLEMS WITH THIS VEHICLE SHIFTING GEARS CAUSED BY ACCIDENT,BODY IS COMING APART, CAMARA IS NOT WORKING AND I AM STILL SUFFERING FROM THE BODILY INJURIES OF MY HIP BEING SHIFTED FROM ACCIDENT. I AM SEEKING LEGAL ATTORNEYS AT THIS TIME DUE TO I FEEL THAT FORD COULD HAVE TAKEN BETTER CARE AND REPLACED THIS VEHICLE KNOWINGLY THAT THIS VEHICLE IS NOT SAFE TO ME THE CUSTOM. AT THIS POINT I DO FEEL THAT FORD SHOULD BE RESPONSIBLE FOR ANY SUFFERING AND VEHICLE EXPERIENCE THAT I AM ENDURING AT THIS TIME. I WOULD LIKE TO SAY THANK YOU FOR YOUR MORAL SUPPORT. I WAS TRAVELING DOWN THE MAIN HIGHWAY WHEN ANOTHER VEHICLE CAME FROM A SIDE ROAD DRIVING 60 MPH WITHOUT BREAKING SPEED CRASHING INTO MY 2013 FORD FUSION.THE ACCIDENT OCCURRED IN WAKE COUNTY NC. AROUND 12:45 P.M. *TR
NHTSA ODI 10806250
Nov 11, 2015Lights
WHETHER MOVING OR STATIONARY, THE VEHICLE TURN SIGNAL WILL INTERMITTENTLY TURN OFF AFTER 1 OR 2 BLINKS BEFORE THE STEERING WHEEL IS MOVED. THIS SEEMS TO BE A RANDOM BUT DANGEROUS PROBLEM IN TRAFFIC. DEALER CLAIMS NOT TO BE ABLE TO REPLICATE THIS PROBLEM BUT THE MANUFACTURER HAS MODIFIED THE TURN SIGNAL MECHANISM IN LATER MODEL YEARS
NHTSA ODI 10789817