Aug 21, 2018Body & structure
HOOD LATCH IN FRONT OF THE VEHICLE IS FAULTY. FORD DEALER MECHANIC EXPLAINED IT IS A COMMON ISSUE DUE TO THE SLACK IN THE CABLE AND STYLE OF SYSTEM. SAID THAT WHEN THEY REPAIR ISSUES THEY TIGHTEN THE CABLE TO ENSURE PROPER OPERATION. $1175 TO REPAIR A COMMON ISSUE DUE TO FAULTY ENGINEERING. 2013 AND 2014 UNITS ARE THE ON MY 2 YEARS MANUFACTURED THIS WAY. LEADS ONE TO BELIEVE, FORD KNOWS THERE IS AN ISSUE.
NHTSA ODI 11121342
Aug 20, 2018Transmission & drivetrain
VEHICLE WAS PARKED IN DRIVEWAY WHEN GEAR SHIFTER FAILED. VEHICLE WAS STUCK IN PARK. AS IT TURNS OUT, SHIFTER CABLE HAD FAILED AND CABLE BECAME DISLODGED. NHTSA RECALL 18V471 CAR IS UNABLE TO OPERATE DUE TO CABLE FAILURE. FORD DEALER WILL NOT REPAIR. ASKING CUSTOMER TO FRONT PAYMENT FOR REPAIRS AND NEGOTIATE WITH FORD FOR REIMBURSEMENT. FORD HAS IDENTIFIED A DEFECT, THAT DEFECT HAS CAUSED MY VEHICLE TO BE IMMOBILE, AND FORD SHOULD BEAR THE EXPENSE OF REPAIR.
NHTSA ODI 11121027
Aug 18, 2018Transmission & drivetrain
PULLED INTO DRIVEWAY, CAME TO A COMPLETE STOP AND PUT MY CAR IN PARK. THE GEAR SHIFTER WENT INTO PARK AND I REMOVED THE KEY. BEGAN LEAVING THE CAR AND IT ROLLED BACKWARDS. IMMEDIATELY GOT BACK INTO POSITION TO APPLY THE BRAKE. TRIED TO START THE CAR IT WOULD NOT START. APPLIED EMERGENCY BRAKE. UPON INVESTIGATION FOUND THE SHIFTER CABLE DETACHED FROM THE TRANSMISSION AND BUSHING WAS MISSING.
NHTSA ODI 11120860
Aug 16, 2018Engine
I WAS AT A RESTERAUNT DRIVE THROUGH WINDO, PLACED MY CAR IN PARK. THE CAR WAS IN DRIVE BY THE GEAR BUT THE DASH SHOWED THAT IT WAS STILL IN PARK. THE GEAR WOULD MOVE BACK AND FORTH WITH EASE BUT NOTHING WAS HAPPENING ON DASH THE CAR EVEN THOUGH I HAD PLACED IT IN DRIVE IT WAS OBVIOUSLY STILL IN PARK. I COULD NOT MOVE OUT OF THE DRIVE THROUGH AND IT HAD TO BE SHUT DOWN UNTIL I COULD GET A TOW. I HAD TO TAKE IT TO FORD AND THEY TOLD ME THAT I NEEDED TO REPLACE THE SHIFT CABLE TO THE TRANSMISSION. I DID NOT HAVE THE MONEY TO FIX THIS SO I AM DRIVING MY GRANDMOTHERS CAR I HEARD OF A RECALL FOR THE SAME ISSUES ABOUT A WEEK LATER WITH 2013 FORD FUSIONS BUT THE FORD SAID MY VIN WAS NOT INCLUDED. I FEEL THIS IS A BIGGER ISSUE THAN THEY THOUGHT AND I AM NOT HAPPY AND WITHOUT A VEHICLE
NHTSA ODI 11120399
Aug 16, 2018Steering
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO MOVE FORWARD AND IN REVERSE; HOWEVER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A "STEERING FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI 11120395
Aug 16, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER FAILED TO MOVE OUT OF PARK. THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF JOHNSTOWN (670 W COSHOCTON ST, JOHNSTOWN, OH 43031, (740) 967-2085), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI 11120539
Aug 15, 2018Steering
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE REVERSING OUT OF A PARKING LOT, THE POWER STEERING BECAME DIFFICULT TO TURN. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE STEERING OPERATED NORMALLY. MURRAY FORD OF STARKE, INC (13447 US-301, STARKE, FL 32091, (904) 964-7200) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
NHTSA ODI 11120038
Aug 15, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED THAT THE GEAR SHIFTER CABLE OF THE TRANSMISSION BEARING DETACHED WHILE SHIFTING GEARS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO RAPIDS FORD LINCOLN, LLC (4330 8TH ST S #100, WISCONSIN RAPPIT, WI 54494), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11120122
Aug 15, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE PARKED WITH THE ENGINE RUNNING, THE VEHICLE ROLLED AWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CAUGHT UP WITH THE VEHICLE AND TURNED THE ENGINE OFF TO STOP IT FROM MOVING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO ESTABROOK FORD (3689 14TH ST, PASCAGOULA, MS 39567, (228) 762-2641) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED PUT CAR IN PARK AND IT KEPT ROLLING, HAD TO TURN ENGINE OFF TO STOP CAR THEN WOULD NOT TURN BACK ON, CAR WAS TOWED. UPDATED 10/17/18*JB
NHTSA ODI 11120142
Aug 15, 2018Seat beltsCrash2 injuries
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO RESTRAIN THE OCCUPANTS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, TWO BULGING DISKS IN THE LOWER BACK, A CONCUSSION, WHIPLASH, AND NECK INJURIES. THE CONTACT'S HUSBAND ALSO SUSTAINED A CONCUSSION, WHIPLASH, AND INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11120189
Aug 15, 2018Transmission & drivetrainCrash
04-AUG-2018 PARKED CAR IN DRIVEWAY. 05-AUG-2018 NEIGHBOR ACROSS STREET CALLED AND INFORMED ME THAT CAR HAD ROLLED DOWN AND STRUCK TRUCK. INVESTIGATED AND FOUND 2013 FORD FUSION HAD STRUCK FORD RANGER. FUSION WAS STILL IN PARK AND REMAINED IN PARK EVEN WITH MOTOR RUNNING AND BRAKE PEDAL APPLIED. AFTER DISCOVERING A RECALL WAS INITIATED 16 JULY 2018 I INSPECTED CABLE CONNECTION AND IT WAS DISCONNECTED AS THE RECALL( CAMPAIGN #18V471000) DESCRIBED. I CALLED FORD C.S. AND WAS TOLD MY VIN # WAS NOT PART OF RECALL. GEORGIA STATE PATROL ACCIDENT REPORT DATED 5-AUG-2018 WAS FILED AND THE CASE # IS [XXX]. I REQUEST A CALL A.S.A.P @[XXX] OR E-MAIL @ [XXX] TO CLARIFY MORE DETAILS OF INCIDENT OR BE OF ANY FURTHER ASSISTANCE. SINCERELY; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11120213
Aug 13, 2018Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE VEHICLE OVERHEATED AND THE TRANSMISSION SHIFT CABLE DETACHED WHILE IT WAS IN PARK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC) ON VARIOUS OCCASIONS; HOWEVER, THE DEALER ONLY DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE CONTACT WAS INFORMED THAT HE WOULD BE CHARGED FOR ANY ADDITIONAL REPAIRS SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ALSO REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 185,000.
NHTSA ODI 11119574
Aug 13, 2018Engine & cooling
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN PLACING THE KEY IN THE IGNITION, THE SERVICE ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO SOUTH BAY FORD (5100 W ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641). THE DEALER INFORMED THE CONTACT OF THE DIAGNOSTIC FEES; THEREFORE, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT TWO OTHER UNKNOWN DEALERS WERE CONTACTED AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000: (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 59,000.
NHTSA ODI 11119581
Aug 13, 2018Engine
TOOK CAR IN FOR COOLANT SYSTEM RECALL MAY 8 TH , AFTER RECALL WAS DONE THE COOLANT LIGHT CAME ON SEVERAL TIMES AND HAD TO ADD COOLANT TO THE SYSTEM. JULY 10TH CAR OVERHEATED AND SHUT DOWN TOWED THE CAR TO FORD AND THEY SAID THEY DID NOT GET ALL THE AIR OUT THE SYSTEM AND THEY CALIBRATED THE SYSTEM AND GAVE ME THE CAR BACK . THEN JULY 20 TH THE CAR DID SAME THING SAID IT WAS OVER HEATING AND CAR SHUT DOWN . HAD IT TOWED BACK TO FORD AGAIN THIS TIME THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR HAD IT FOR 7 DAYS . I WAS TOLD TO DRIVE THE CAR AND IF SYSTEM SHUT DOWN AGAIN TO CALL THEIR TOW COMPANY . TWO DAYS LATER THE CAR WAS OVERHEATING NOT HOLDING COOLANT AND WHITE SMOKE COMING FROM EXHAUST. FORD TOWED IT TO THERE STORE AGAIN AND 4 DAYS LATER CALLED ME AND SAID THAT THE HEAD GASKETS WAS BLOWN AND RECOMMENDED A MOTOR PUT IN FOR 2,200 . I BELIEVE MY PROBLEMS WAS FROM THE RECALL AND SOMETHING WENT WRONG. BUT FORD IS SAYING THEY WON'T HELP ME THAT THE WARRANTY IS EXPIRED.
NHTSA ODI 11119639
Aug 8, 2018Body & structure
WAS DRIVING AT A SLOW RATE AND MY DAUGHTER WAS IN FRONT PASSENGER SEAT AND DOOR OPENED AND WILL NOT CLOSE.
NHTSA ODI 11118474
Aug 6, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY IN THE REVERSE POSITION, THE TRANSMISSION SHIFT CABLE MALFUNCTIONED. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO REGISTER ANY OF THE GEAR SHIFT POSITIONS UPON EACH SHIFT. CONSEQUENTLY, THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND FOUND THAT THE GEAR SHIFT CABLE HAD COMPLETELY DETACHED FROM THE TRANSMISSION. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
NHTSA ODI 11118175
Aug 3, 2018Transmission & drivetrainBrakes
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT INADVERTENTLY STARTED TO ROLL AWAY. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE HAD TO BE ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FRANKLIN PARK LINCOLN, INC. (5272 MONROE ST, TOLEDO, OH 43623, (419) 882-7171) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11115523
Aug 2, 2018
PASS DOOR LATCH ISSUE I CAN T CLOSE DOOR
NHTSA ODI 11115488
Aug 1, 2018EngineFire
I DROVE FROM MY HOUSE TO THE HIGHWAY WHICH IS ABOUT 3.8 MILES. I GOT ON THE HIGHWAY AND AFTER A ABOUT A MINUTE OR TWO, I STARTED HEARING A WEIRD FAINT NOISE. I LOOKED AROUND THINKING IT WAS MAYBE A CAR NEAR ME, AND I SAW SMOKE STARTING TO COME OUT FROM UNDER THE HOOD. THANKFULLY THE REST STOP WAS LESS THAN HALE A MILE AWAY. I GOT TO THE REST STOP, PARKED THE CAR AND SMOKE STARTED TO COME OUT FROM THE UNDER THE DASHBOARD. I HAD JUST FILLED THE CAR WITH GAS THE NIGHT BEFORE, SO I MADE SURE TO KEEP MY DISTANCE WHILE WAITING FOR THE FIRE DEPARTMENT TO ARRIVE. THE FRONT OF THE CAR QUICKLY WENT UP IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT BEFORE THE WHOLE CAR DISINTEGRATED. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS AT ALL. I HAD TAKEN THE CAR TO FORD LAST OCTOBER FOR A RECALL, WHICH I THOUGHT WAS TAKEN CARED OF. I HAD CALLED FORD, BUT THEY STATE THE RECALL WOULD NOT CAUSE AN ENGINE FIRE, SO THEY WILL NOT OWN UP TO IT. I HAVE ALWAYS MAINTAINED MY CAR, SO THERE'S NO REASON THAT I CAN THINK OF THAT WOULD MAKE THIS HAPPEN. PLEASE HELP ME, I KNOW IN MY HEART THAT THIS IS SOMETHING FORD SHOULD TAKE RESPONSIBILITY FOR. THIS COULD HAPPEN TO SOMEONE ELSE, WHO MAY END UP GETTING INJURED SEVERELY FROM IT. LET'S PREVENT THIS FROM HAPPENING
NHTSA ODI 11115255
Jul 31, 2018Transmission & drivetrain
ON 07/30/18 I PULLED INTO A PARKING SPOT IN MY WORK PARKING LOT AND PUT MY CAR SHIFTER IN PARK. WHEN I LET MY FOOT OFF OF THE BRAKE THINKING MY CAR WAS IN PARK IT MOVED FORWARD ALMOST HITTING THE PARKED CAR IN FRONT OF ME! I LOOKED AT MY CAR DASH IT SAID THE CAR WASN'T IN PARK LIKE THE SHIFT WAS BUT MOVED INTO "S"! I HAD TO KEEP MY FOOT ON THE BRAKE BUT MY SHIFTER WAS STUCK IN PARK. I CALLED MY WORK SECURITY AND A FORD DEALERSHIP WHERE I WAS THEN TOLD TO PUT THE PARKING BRAKE ON AND TO TURN THE CAR OFF. BUT NOW MY CAR IS STUCK IN A DRIVE MODE AND THE SHIFTER IN PARK. FORD JUST RECALLED 2013 FORD FUSIONS FOR THIS VERY ISSUE WITH SHIFTER CABLE BUSHINGS BUT FORD CUSTOMER SERVICE IS SAYING THAT MY CAR VIN IS NOT INCLUDED IN THE RECALL SINCE IT WAS MANUFACTURED A FEW MONTHS BEFORE THE RECALL DATES! BUT WAS MANUFACTURED AT THE RECALL FACILITY AT HERMOSILLO. SO NOW I'M LEFT WITHOUT A CAR AND NO HELP FROM FORD! *TT
NHTSA ODI 11114747
Jul 30, 2018Latches & locks
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE ENGINE SEIZED WHEN STARTING THE VEHICLE AND THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT CLOSED. DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) SERVICED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE PASSENGER DOOR STILL OPENED UNEXPECTEDLY AFTER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11114619
Jul 30, 2018Engine
COOLANT RECALL 17V209000- STATES IF THE FORD ENGINE COULD CRACK AND LEAK OIL IF OVERHEATED DUE TO THE ENGINE BEING LOW IN COOLANT. I TOOK MY CAR IN TO GET REPAIRED AND 3 WEEKS LATER MY CAR HAD THESE EXACT SYMPTOMS. FORD IS CLAIMING THE RESPONSIBILITY IS NOT THEIRS. THE CRACK IN THE CYLINDER HEAD LED TO THE ENGINE BECOMING WORN. SO NOW A NEW ENGINE IS NEEDED IN A CAR 5 YEARS OLD.
NHTSA ODI 11114516
Jul 30, 2018AirbagsBody & structureCrash1 injury1 death
MY 74YR OLD MOM HIT A 1 FOOT TALL CONCRETE BARRIER (PICTURE ATTACHED) AT A COUNTY RURAL RECYCLING CENTER RESULTING IN ALL 4 AIRBAGS TO DEPLOY. BARRIER ISN'T PAINTED, NO FENCE, NO RAILING OR POLE TO MARK IT. MINOR DAMAGE (PHOTO ATTACHED) TO THE AUTO, BOSCH RECORDER SHOWS <15 MPH (FILE TOO LARGE TO ATTACH). CAR IS IN A STORAGE UNIT IN IOWA FOR EVIDENCE. MOM'S PROGNOSIS WAS SUBDURAL HEMATOMA, ENCEPHALOPATHY AND UNCAL HERNIATION RESULTING IN HER DEATH (SEE ATTACHED). MEDICAL EXAMINER DETERMINED CAUSE OF DEATH WAS THE CAR ACCIDENT. IN ADDITION TO THE ISSUE WITH THE AIRBAGS, MY STEP-DAD (84 YEARS OLD) WAS IN THE PASSENGER SIDE AND ALSO WAS HIT BY AIRBAGS. WHILE THE AIRBAGS SAVED HIM, HE WAS QUITE BRUISED/INJURED. EMERGENCY RESPONSE WAS NOT REQUESTED. WE (MY FAMILY) BELIEVE THAT CONSIDERING THE AGE OF OUR PARENTS AND THE FACT MY MOM WAS HIT IN THE SIDE OF THE FACE - MORE CAUTION (STATE LAW REQUIRING MEDICAL ATTENTION) SHOULD BE EXERTED BY ALL POLICE OFFICERS IN THIS SITUATION (POLICE REPORT ATTACHED). WE TAKE ALL KINDS OF PRECAUTIONS WITH KIDS ON THE SPORTS FIELDS, WHY NOT THE ELDERLY? MY MOM WAS OBVIOUSLY SUFFERING FROM CONFUSION AND CONCUSSION. TRAGICALLY, WE LOST HER TO A SAFETY FEATURE. UNCOMPREHENSIBLE. *BF *TT
NHTSA ODI 11114590
Jul 30, 2018Electrical systemLights
MY 2013 FORD FUSION IS EXPERIENCING AN ISSUE WITH THE CLIMATE CONTROL SYSTEM AND THE WINDOW CONTROLS. I HAVE LOST COMMUNICATION WITH THE 'FRONT CONTROL INTERFACE MODULE', 'DOOR CONTROL MODULE A', AND 'DOOR CONTROL MODULE B'. WHEN THIS HAPPENS, MY ECM DISPLAYS THE FOLLOWING CODES, P193E: A/C CLUTCH REQUEST SIGNAL, U0199: LOST COMMUNICATION WITH DOOR CONTROL MODULE A, U0200: LOST COMMUNICATION WITH DOOR CONTROL MODULE B, AND U0256: LOST COMMUNICATIONS FRONT CONTROLS INTERFACE MODULE. THIS HAPPENS QUITE FREQUENTLY, AND IT HAS HAPPENED WHEN MY CAR IS IN MOTION AND WHEN MY CAR IS STATIONARY. SOMETIMES THIS HAPPENS WHEN I START MY CAR AND SOMETIMES THIS HAPPENS WHEN I AM DRIVING. TO BE CLEAR, I HAVE NO AIR CONDITIONING, NO VENTILATION, AND I CAN NOT ROLL DOWN MY WINDOWS. TO MAKE MATTERS WORSE, THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE TEMPERATURE OUTSIDE IS TOWARDS 90 OR MORE DEGREES FAHRENHEIT. THIS MEANS THE INTERIOR TEMPERATURE OF THE CARE GETS TO BE VERY HOT. IN MY EXPERIENCE, THE ONLY WAY TO FIX THIS ISSUE IS TO DISCONNECT THE BATTERY TERMINALS AND THEN RECONNECT THEM BUT THIS ONLY OFFERS A TEMPORARY FIX TO THE PROBLEM.
NHTSA ODI 11114676
Jul 27, 2018
I SHUT OF MY CAR ON WEDNESDAY EVENING, WENT IN TO RESTART AND THE IGNITION MADE NO SOUND AT ALL. THE CAR WAS IN PARK BUT THE DASH SHOWED THAT IT WAS STILL IN DRIVE AND THE ALARM WAS ALSO TELLING ME IT WAS NOT IN PARK. THE CAR WAS OBVIOUSLY NOT IN PARK AND COULD EASILY BE MOVED BY A PUSH. I PUT THE PARKING BRAKE ON UNTIL IT COULD BE TOWED. I HAD TO TAKE IT TO FORD AND REPLACE THE SHIFT CABLE TO THE TRANSMISSION. I HEARD OF A RECALL FOR THE SAME ISSUES WITH 2013 FORD FUSIONS BUT THE SERVICE CENTER SAID MY VIN WAS NOT INCLUDED. I FEEL THIS IS A BIGGER ISSUE THAN THEY THOUGHT AND I AM NOT VERY HAPPY.
NHTSA ODI 11114142