What 1,774 owners told NHTSA about the 2013 Ford Fusion Energi

"BROKEN SHIFTER CABLES RECALL" I PARKED MY CAR AND ATTEMPTED TO GO INTO A I WENT TO PUT MY CAR IN REVERSE AND THE GEAR SHIFT WOULD NOT MOVE FROM PARK. THE DASHBOARD READ "TRANSMISSION NOT IN PARK", BUT THE GEAR SHIFT WAS IN FACT IN "PARK". THE DASHBOARD LISTED THE CAR AS BEING IN "NEUTRAL". I WAS ABLE TO RESET A BUTTON AND GET THE CAR IN GEAR, BUT THE CAR WOULD ONLY MOVE FORWARD. IT WILL NOT MOVE IN REVERSE . I TOOK THE CAR TO AN AUTO MECHANIC AND WAS INFORMED THAT THE SHIFTER CABLE BUSHING NEEDED TO BE REPLACED. I TOOK THE CAR TO THE FORD DEALERSHIP AND THEY ALSO INFORMED ME THAT THE SHIFTER CABLE BUSHING WAS BROKEN AND NEED TO BE REPLACED. THERE IS AN ACTIVE RECALL FOR THIS EXACT SAME ISSUE, ON THE EXACT SAME MAKE AND MODEL OF MY VEHICLE. HOWEVER, MY VIN NUMBER WAS EXCLUDED FROM THE RECALL. I BELIEVE THIS WAS AN OVERSIGHT.

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CAR CUTS OFF AND WILL NOT START CODE READS FULE RAIL

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MY WIFE WAS DRIVING HOME IN MADISON WISCONSIN IN HER 2013 FORD FUSION WITH THE 1.6 L ENGINE. THE CAR HAD ONLY BEEN RUNNING FOR ABOUT FIVE MINUTES WHEN THE ENGINE COOLANT OVERTEMP WARNING CAME ON. SHE WAS ALREADY IN THE EXIT LANE AND PULLED OFF THE BELTLINE AND STOPPED AT THE BASE OF THE EXIT RAMP AT XXXXXXX TIRE AND AUTO. SHE SHUT THE CAR OFF AND WAS GETTING OUT HER CELL PHONE TO CALL ME WHEN A MAN PULLED UP ALONGSIDE OF HER AND TOLD HER 'LADY YOU HAD BETTER GET OUT OF YOUR CAR BECAUSE IT IS ON FIRE.' THE FIRE DEPARTMENT STATION WAS ONLY A BLOCK AWAY AND WAS IMMEDIATELY CALLED WHILE A COUPLE OF FIRE EXTINGUISHERS FROM THE TIRE AND AUTO PLACE WERE USED ON IT. IT DID NOT HELP AND THE ENTIRE ENGINE COMPARTMENT INCLUDING THE HOOD, FENDERS, WINDSHIELD AND RIGHT FRONT TIRE WERE COMPLETELY BURNED UP. A POLICE AND FIRE REPORT WAS FILLED OUT. THE CAR HAD A LITTLE OVER 75000 MILES ON IT AND HAD BEEN REGULARLY SERVICED. OVER A YEAR AGO THE ENGINE COOLANT BYPASS SOLENOID WAS REPLACED AT THE FORD DEALER IN EVANSVILLE WI. WE NEVER RECEIVED WORD ON THE 2017 RECALL.

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THE IDLE OF MY ENGINE IS ROUGH AND WHEN AT A LOW IDLE IN TRAFFIC IT FEELS LIKE IT'S GOING TO STALL. LATELY, MY CAR COMPLETELY STALLED DRIVING AT LOW SPEED UP A PARKING STRUCTURE. IT COMPLETELY STALLED AGAIN WHEN PULLING INTO MY DRIVEWAY. I TOOK IT IN, BUT THE MECHANIC COULDN'T FIND A SENSOR TRIGGERING THE ISSUE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT WOULD NOT PULL OUT AND THE OCCUPANT WAS UNABLE TO BE SECURED IN THE SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SEAT BELT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. IN NOVEMBER OF 2016, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS), BUT THE REMEDY WAS STILL NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.

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TAMARA RECALL MY FORD FUSION MAKE A 'FRAT' NOISE/SOUND THAT COMES FROM THE GAS TANK. WHEN THE NOISE STARTS THE ENGINE WILL NARELY IDLE AND SOMETIMES DIES. IT DOESN'T MATTER IF THE VEHICLE IS BEING DRIVEN DOWN THE ROAD OR JUST SITTING IDLING. ONE TIME I WAS PULLING OUT FROM A STOP SIGN WHEN THIS NOISE STARTED AND THE CAR DIED WITH ONCOMING TRAFFIC COMING RIGHT AT ME. OTHER TIMES IT'S JUST AN ANNOYANCE AN THE ENGINE RUNS FINE. WHEN I GOOGLED IT I'VE NOTICED THAT SEVERAL OTHER FORD FUSIONS WITH THE TURBO ENGINE HAVE THE SAME ISSUE. THIS HAS BEEN HAPPENING OFF AND ON AGAIN FOR A YEAR AND A HALF NOW. I HAVE A LINK TO A YOUTUBE VIDEO OF ANOTHER FORD FUSION WITH THE TURBO ENGINE DOING THE SAME THING MINE DOES. THANK YOU FOR LOOKING INTO THIS ISSUE! HTTPS://YOUTU.BE/AG4SSMGFSGG

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REVERSED VEHICLE OUT OF PARKING SPOT AND SHIFTED TO DRIVE. CAR KEPT ROLLING BACKWARDS STATING IT WAS STILL REVERSE. TRANSMISSION WON'T SHIFT INTO PARK BUT STAYS IN NEUTRAL.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE SEAT BELT FAILED TO LOCK AND UNLOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

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WHEN I WAS PULLING OUT OF A GAS STATION PARKING LOT I WENT TO SHIFT THE CAR INTO DRIVE, BUT INSTEAD OF IT SHIFTING INTO DRIVE IT WENT ONLY TO NEUTRAL. I ATTEMPTED TO PUT THE CAR IN DRIVE BY SHIFTING UP TO NEUTRAL THEN DOWN TO S, THEN UP TO PARK. THE CAR CAR GOT INTO GEAR BUT NOW ITS STUCK IN FIRST GEAR, BUT THE SHIFTER IS IN PARK. I WAS ABLE TO DRIVE TO A SAFE SPOT IN FIRST GEAR. I SHUT THE CAR OFF BUT WILL NOW NOT TURN ON BECAUSE IT'S IN GEAR, AND THE SHIFTER IS STUCK IN PARK.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE ON A DECLINE, THE SHIFT SELECTOR WAS PLACED IN THE PARK POSITION; HOWEVER, THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE AND SET THE PARKING BRAKE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. COWLES PARKWAY FORD (LOCATED AT 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193, (703) 986-5500) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

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MY STEERING IS VERY LOOSE MY GEAR SHIFT CABLE CAME OFF AND CAUSE AN ACCIDENT. AND IM HAVING PROBLEMS WITH MY TRANSMISSION BECAUSE OF IT.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE CONTACT PARKED AND BEGAN TO EXIT THE VEHICLE, SHE NOTICED THAT THE TRANSMISSION POWER SERVICE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT LOOKED DOWN TO SEE IF THE VEHICLE WAS STILL IN PARK AND THE TRANSMISSION POWER SERVICE INDICATOR SHOWED THAT THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE DEALER (LASCO FORD, 2525 OWEN RD, FENTON, MI 48430, (888)-486-1708) WAS ALSO CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 150,000.

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COOLANT LEAKAGE AND OVERHEATING HAPPENING TO MY CAR , WHEN I TURN ON THE AIR CONDITION IT GOES DIRECTLY INTO OVERHEATING STATUS SO I STOP USING MY AIR CONDITION .I WORK ALOT THREW OUT THE WEEK AND JUST YESTERDAY I HAD TO WALK 6 MILES TO WALMART.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING AND LEAKING ANTIFREEZE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 184,000.

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THE PARKED VEHICLE (2013 FORD FUSION) WAS FACING NORTHEAST (ON THE SIDE STREET OF MY HOME) WHEN I ENTERED ATTEMPTING TO MOVE IT FROM THE STREET INTO MY DRIVEWAY. AS I MADE A SLIGHT U-TURN, I NOTICED MY DAD HAD FALLEN ONTO THE GRASS AT THE CURB WHERE HE WAS SITTING IN HIS WHEELCHAIR WITH MY MOM. I THEN PUT THE VEHICLE (NOW FACING SOUTHWEST) INTO PARK, LEFT THE DIVER'S SIDE DOOR AJAR AND WALKED ACROSS THE STREET TO HELP HIM UP. AFTER DOING SO, I NOTICED THE CAR WAS ROLLING TOWARDS US. I TRIED TO HOP INTO THE CAR OR AT LEAST GRAB THE WHEEL TO DETER IT FROM RUNNING MY MYSELF AND MY PARENTS OVER. HOWEVER, THE CAR KNOCKED ME BACK ONTO THE CURB AND ROLLED OVER ME. NEEDLESS TO SAY, I SUFFERED VERY SERIOUS INJURIES. THE CONDITIONS WERE A DRY ROAD ON A CLEAR, SUNNY DAY. I DO HAVE A POLICE REPORT BUT DO NOT WISH TO UPLOAD IT AT THIS TIME.

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PULLED INTO GARAGE AND TURNED VEHICLE TO PARK AND TURNED ENGINE OFF. VEHICLE ROLLED BACK OUT OF MY GARAGE AND CRASHED INTO THE NEIGHBORS GARAGE AND BRICK WALL NEXT TO GARAGE AND UP ONTO A CURB. POLICE CAME BECAUSE WE COULD NOT GET MY VEHICLE STARTED AND IT WOULD NOT MOVE OUT OF "PARK" . IT GAVE A NOTICE EACH TIME THE KEY WAS IN THE IGNITION THAT "TRANSMISSION IS NOT IN PARK". BRAKES WERE TIGHT AND STEERING WHEEL LOCKED UP. HAD TO GET A POLICE OFFICER TO MOVE TO A SAFE PARKING SPOT UNTIL TOWING ARRIVED.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE MIDDLE REAR SEAT BELT WAS STUCK IN THE DOWNWARD POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GULLO FORD, 925 I-45 S, CONROE, TX 77301, (888) 730-7887) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,489.

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CAR ENGINE BURNED UP OUT OF NOWHERE

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RUNS ROUGH; COOLANT DETECTED IN #3 CYLINDER; MAY HAVE CRACKED HEAD. IF CRACKED HEAD RELEASES STEAM DURING OPERATION, DRIVER IS DRIVING BLIND. WITH NO VISIBILITY. THERE WERE THREE RECALLS FOR THIS PROBLEM. FORD DENIES RESPONSIBILITY, ADVISES I BUY NEW ENGINE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE TRANSMISSION ENGAGED IN REVERSE. ALSO, THE IGNITION AND STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO SPRADLEY BARR FORD (4809 S COLLEGE AVE, FORT COLLINS, CO 80525) WHERE THEY STATED THAT IT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND TRANSMISSION FAILED. COLLEY FORD (1945 AUTO CENTRE DRIVE, GLENDORA, CALIFORNIA 91741, (909) 592-4131) WAS MADE AWARE OF THE FAILURE AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. ON MORE THAN ONE OCCASION, THE TRANSMISSION SLIPPED (DOWNSHIFTED/UPSHIFTED) OUT OF GEAR. THE SAME DEALER DIAGNOSED THAT THE RACK AND PINION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

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GOT INTO THE CAR TO LEAVE THE STORE AND THE PASSENGER SIDE DOOR WOULD NOT LATCH. EXAMINED THE DOOR AND THE LATCH WAS BROKEN. RAN THE SEATBELT THROUGH THE HANDLE TO KEEP DOOR SHUT. TOOK TO DEALER AND HAD THEM REPLACE A BROKEN DOOR LATCH. CHECKED TO SEE IF CAR WAS COVERED UNDER RECALL FOR EXACT PROBLEM, BUT IT WAS NOT FOR SOME REASON.

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CAR WAS PUT INTO PARK AND WOULD NOT SHIFT OUT OF PARK. PIECE HOLDING TRANSMISSION SHIFTER CABLE CAME OFF AND HAD TO BE REPLACED.

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TRANSMISSION ISSUE I HAD MY FORD FUSION RECALL REPAIR DONE ON THE CLUTCH ASSEMBLY. THE DEALERSHIP DETERMINED MY TRANSMISSION NEEDED TO BE REPLACED AS WELL BUT SAID IT WAS NOT RELATED THE OTHER RECALL. MY CLUTCH AND FLYWHEEL WERE DAMAGED AS WELL. I DON'T SEE ANY WAY HOW THE TRANSMISSION DAMAGE IS NOT RELATED TO THE CLUTCH AND FLYWHEEL WHEN THEY'RE ALL CONNECTED IN THE DRIVE TRAIN. I'M SURE I'VE NOT THE FIRST PERSON TO HAVE THIS ISSUE. THE TRANSMISSION CONSTANTLY WHINES NO MATTER HOW FAST I DRIVE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED THAT THERE WAS NO ANTIFREEZE IN THE VEHICLE AND NO LEAKS. THE CONTACT CALLED THE DEALER (CRAIN FORD OF LITTLE ROCK, 4601 COLONEL GLENN PLAZA DR, LITTLE ROCK, AR 72212, (501)-358-4231) TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,000. *TT CONSUMER STATED COOLANT CONTAINER HAS SLOW LEAK/CRACK. ALSO, CAR WOULD STALL WHENEVER ENGINE GETS HOT. UPDATED 11/28/18*JB

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